Looking for Answers about samsung NP300E5AI?

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We recommend you review the following troubleshooting guide for more info on how to perform a restore of your factory settings.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=147330

All drivers, software, firmware and other files associated with your laptop can be downloaded via the link below. Open it and click on Manuals & Downloads.

http://www.samsung.com/us/support/owners/product/NP300E5AI

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I think I figured it out!! if you have a Samsung Easy Settings go into that and look at Battery Life Extender. If it's on then your computer will never charge more than 80%. When you want it to charge to 100% just turn it off.
Let me know if that works for you.

Thank you for contacting Samsung. There are a number of 3rd party solutions that can provide this functionality. Thank you for being a Samsung customer!

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No, set your products to discoverable and let them find each other, the pass word shoud be 0000

If you have an HDMI output on your laptop, just simply run the HDMI cable to your TV

Here's the product support page for your laptop:

http://www.samsung.com/us/support/owners/product/NP300E5AI

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You can downgrade by following these instructions:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=415842

Please note that not all Windows 8 products will have Windows 7 hardware drivers available for them.

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The Samsung Online Support Team

Thank you for your question. There is way to reduce the sensitivity of the touch pad. Here is a guide for that very issue: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=409079&modelname=NP300E5AI

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This notebook comes standard with 4GB of RAM (memory) and can support up to 8GB. With two slots, that means each slot would accommodate a 4GB stick of memory. If you've got 6GB, then one slot most likely has a 4GB stick and the other has a 2GB stick.

You can run this memory scanner tool on your notebook and it will identify the type and size of memory in each slot.

http://www.crucial.com/systemscanner/

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The Samsung Online Support Team

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When you click on the program, does it open? We recommend you refer to the following website for additional info.

http://www.amazon.com/gp/feature.html/ref=kcp_pc_mkt_lnd?docId=1000426311

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The Samsung Online Support Team

Thank you for contacting Samsung. You can use Fn + F10 to toggle on and off the Touchpad. Thank you for being a Samsung customer!

The Samsung Online Support Team

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All available drivers for your Samsung notebook computer can be downloaded from the link below. Once open, just click on Manuals & Download > Drivers. They may not be labeled exactly as you have specified since the first two are generic driver identifiers, but they are all there.

http://www.samsung.com/us/support/owners/product/NP300E5A-A02UB

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The Samsung Online Support Team

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Windows 8-compatible versions of these apps can be obtained via the Windows software update tool, available for download via the following link (look at the top of the page).

http://www.samsung.com/us/support/win8upgrade/

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The Samsung Online Support Team

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We'd like to assist you, but we're going to need additional information so that we can better address your concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the product model code, serial number and your contact info.

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Your notebook comes pre-configured with a hidden recovery partition to help facilitate a recovery if necessary. The Samsung Recovery Solution contains the appropriate operating system (Windows XP/Vista/7) that came preinstalled on the notebook, but you will need to pull up the product support page for any drivers or system software.

http://www.samsung.com/us/support/owners/product/NP300E5AI

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The Samsung Online Support Team

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Is there a specific error message you are receiving when attempting the installs? Please make sure the files you are downloading are meant to be installed with your operating system. If you can provide any additional feedback on this issue to help us better understand and help you resolve it, please email us at qasupport@sea.samsung.com.

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The Samsung Online Support Team

Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=404419&modelname=NP300E5AI

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and let us know if you tried upgrading to Windows 8. Thank you for being a Samsung customer!

The Samsung Online Support Team

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You have (2) options for creating a Recovery Disc.

Using Windows 7 to create a system repair disc:

http://windows.microsoft.com/en-us/windows7/Create-a-system-repair-disc

Using Samsung Recovery Solution 5 to create a complete backup:

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=6119&prd_ia_cd=N0000137&map_seq=39015

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The Samsung Online Support Team

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The Microsoft Windows hibernation mode has always been a fickle feature. Especially when used with notebook computers. This issue is not limited to Samsung computers, nor is it limited to the operation of a specific hardware component such as the touchpad. If you're in the habit of using this feature, we do recommend you try rebooting at least once a week.

That being said, try performing these steps in an effort to fix the issue.

1. Open Device Manager by clicking the Start button, clicking Control Panel, type Device Manager in the "Search Control Panel" box and click on Device Manager to open it.
2. In Device Manager, locate the keyboard, and then double-click the device name.
3. Click the Power Management tab, and then Select the option "Allow this device to wake the computer" checkbox.
4. Click Ok.
5. Locate the touchpad and Repeat step 2 and 3.

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The Samsung Online Support Team