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Customer Questions & Answers for
NP300E4C

Customer Questions & Answers:
3 Questions
 | 
3 Answers

Questions & Answers for samsung NP300E4C

Question

Why has my system log been deleted?

In the Easy Support Center my system log starts at 9/2 and that is the only date that has any info on it. Previously I was able to go back to when I bought my computer (about a month ago) but now I can't. It is as if the log was wiped and is starting over. Is this bad or a problem? It also means I have no dates to restore it to. Thanks
asked 2 years ago
Gabri
on NP300E4C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Unfortunately, we don’t have enough details here to answer your question. Please contact us at qasupport@sea.samsung.com and provide for us a screenshot of what you're referring to. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

computer plugged in but not charging

asked 2 years, 1 month ago
knee
on NP300E4C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We're gonna need some additional information about the issue you're encountering. We realize you're indicating the battery may not be charging, but we're curious if it's an issue of the battery being dead, the battery only charging to 80% or something with the AC adapter.

We ask that you please email us at qasupport@sea.samsung.com and provide any additional information you can.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 1 month ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Graphic driver Update Failed

Easy soft presented a graphic driver update. When I ran the update it failed to install. Is this a problem?
asked 1 year, 11 months ago
JimPV
Seattle, WA, USA
on NP300E4C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

If you wish to apply the video driver update, we recommend you check the product support page online.

http://www.samsung.com/us/support/owners/product/NP300E4C-A01US

If the driver version being offered by ESM is later than what is available via the official product support page, you can always try checking to see if the same driver update is available via Windows Update or directly via the video card manufacturer's website.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 11 months ago
SamsungTech73
+1point
1out of 1found this answer helpful.
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