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Customer Questions & Answers for
samsung 256GB 470 Series Solid State Drive

Customer Questions & Answers:
41 Questions
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32 Answers

Questions & Answers for samsung 256GB 470 Series Solid State Drive

Question

Windows 8.1 will defrag SSD due to bug

win 8.1 has bug when optimizing drives, it will start defragging SDD drives even though it appears to TRIM this know on all forums including Microsoft which denies it, but our new SSD will be ruined because of dumb Microsoft. Why isn't there any info here to help us, who buy your drives on making the correct settings for drive optimizing, defragging TRIM, etc. If Samsung doesn't know what we have to setup then we are wasting our money on these drives.
asked 8 months ago
moonik
remanio
on 256GB 470 Series Solid State Drive
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answer 1
Thank you for contacting Samsung.

For all solid state drive questions, please call 1-800-SAMSUNG > Press 1 for consumer > Press 1 for new inquiry > 5 for PC > 5 for Drives & Memory > 1 for Solid State Drive.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 8 months ago
SamsungTech73
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Question

How can I remove this device from the eject media list?

I want to remove this SSD from the list of ejectable media (the toolbar icon that includes my USB drives) so I don't accidentally disable my main OS drive. I can't disable write-caching on this drive and Magician doesn't appear to have any options or suggestions.
asked 10 months ago
TheNewAlchemist
Rochester NY
on 256GB 470 Series Solid State Drive
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answer 1
Thank you for contacting Samsung.

For all solid state drive questions, please call 1-800-SAMSUNG > Press 1 for consumer > Press 1 for new inquiry > 5 for PC > 5 for Drives & Memory > 1 for Solid State Drive.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 10 months ago
SamsungTech73
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Question

SSD vs HDD

In comparison, byte for byte, what's actual difference between a Solid State and the regular Hard Drives
asked 11 months ago
EP4GTOUCHED
San Jose, CA
on 256GB 470 Series Solid State Drive
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answer 1
Thank you for contacting Samsung.

For all solid state drive questions, please call 1-800-SAMSUNG > Press 1 for consumer > Press 1 for new inquiry > 5 for PC > 5 for Drives & Memory > 1 for Solid State Drive.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 11 months ago
SamsungTech73
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Question

Note being detected by windows vista

I thought all I would need to do is plug in the SSD using a USB to SATA cable and it would be seen by windows.

Is not working this way with the SSD I have

Do I need any drivers?
asked 1 year, 4 months ago
tulanch
Salt Lake
on 256GB 470 Series Solid State Drive
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answer 1
Thank you for contacting Samsung. In order to get support for your SSD, please call 1-800-Samsung > Press 1 for consumer > 1 for new inquiry > 5 for PC > 5 for Drives & Memory > 1 for Solid State Drive. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 4 months ago
Amanda07
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Question

The software tells me to install Norton Ghost to clone my drive over, but I don't see the License Key on the back of the CD sleeve. Where do I find it

asked 1 year, 5 months ago
AeroScott
on 256GB 470 Series Solid State Drive
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answer 1
Thank you for contacting Samsung. In order to get support for your SSD, please call 1-800-Samsung > Press 1 for consumer > 1 for new inquiry > 5 for PC > 5 for Drives & Memory > 1 for Solid State Drive. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 5 months ago
SamsungTech42
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Question

Has the MZ-5PA256 ssd drive auto garbage collection function ?

I have this ssd on my macbook pro and i would like to know if i can use without trim function because on mac os x lion i can't use trim function without use software for it. I would like to use without trim and if the ssd had the garbage collection function could be amazing.
asked 2 years, 6 months ago
Anonymous
Berlin, Germany
on 256GB 470 Series Solid State Drive
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Question

Is the 256 SSD compatible with a 2008 15 inch MacBook Pro?

asked 2 years, 7 months ago
Jefew
on 256GB 470 Series Solid State Drive
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Question

How resistant are these drives to static charge?

asked 2 years, 7 months ago
justphred
on 256GB 470 Series Solid State Drive
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Question

I have a Dell E4200 Laptop PC

I need to replace the 128 GB SSd and I would like to use your 256GB SSD. Specifically, the 256GB 470 Series Solid State DriveMZ-5PA256. Can you tell me if the form factor will be an exact replacement and will this work?

Thank you very much for your help.

Tony
asked 2 years, 8 months ago
tjsredmond
Redmond, Washington USA
on 256GB 470 Series Solid State Drive
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Question

Does SSD Magician support Windows 7 64-bit? If not, will it soon?

ERROR MSG when trying to optimize the drive... it worked fine under my 32-bit version.

22112011/19:35:50:940: INFO SYSTEM TUNING CSysTuning::GetDiskFreeSpaceEx::InitializeVolFile:Failed to get free sapce avaliable on the volume.
22112011/19:35:50:940: ERROR SYSTEM TUNING CSysTuning:QueryStatus_Ser: Failed to get handle to CiSvc Service ;Err code: 1060
22112011/19:36:07:305: INFO SYSTEM TUNING CSysTuning::GetDiskFreeSpaceEx::InitializeVolFile:Failed to get free sapce avaliable on the volume.
22112011/19:36:07:305: ERROR SYSTEM TUNING CSysTuning:QueryStatus_Ser: Failed to get handle to CiSvc Service ;Err code: 1060
22112011/19:36:21:501: ERROR OPTIMIZATION COptInterface::TriggerOpt:1 or more drives not found on Disk S0MTNEAB700042
22112011/19:36:22:250: ERROR OPTIMIZATION Failed to create file on disk.
asked 2 years, 8 months ago
jmiller99
USA
on 256GB 470 Series Solid State Drive
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Question

SAMSUNG SSD Magician ver 3.0 Software does not recognize SSD Drive Why?

Is there no Firmware upgrade available?
On System display all disks have "Red" circles next to them the Maxtors HDD I understand
but why is the SAMSUNG 470 Series SSD?
asked 2 years, 8 months ago
sbhSDD
on 256GB 470 Series Solid State Drive
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Question

My version is AXM08D1Q

Do I have the latest version of firmware? Also the Magician software will not recognize my Samsung SSD. What do I need to do?

Thanks,
Paul
asked 2 years, 8 months ago
pdpratt
on 256GB 470 Series Solid State Drive
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Question

What material are the mounting screw holes on the body of the SMS-MZ-SPA256 drive made from?

We are looking at using the SMS-MZ-SPA256 drives in a product we are having designed and need to estimate installation torque values for the mounting screws for manufacturing/maintenance. Knowing the material will help us determine a torque value. (Or if you can advise the correct torque limit for the screws that would be ideal & really helpful.)
asked 2 years, 8 months ago
Niall
BAE Systems Australia - Adelaide
on 256GB 470 Series Solid State Drive
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Question

Performance optimization does not complete: One or more errors encountered.

MZ-5PA256
Firmware AXM09B1Q
SSD Magician 2.0 and 3.0 tried, both received errors.
Running Win 7 64-bit

04112011/23:42:42:681: UNKNOWN MAGICIANGUI *************************SAMSUNG SSD MAGICIAN STARTED***********************
04112011/23:43:19:546: INFO SYSTEM TUNING CSysTuning::GetDiskFreeSpaceEx::InitializeVolFile:Failed to get free sapce avaliable on the volume.
04112011/23:43:19:546: ERROR SYSTEM TUNING CSysTuning:QueryStatus_Ser: Failed to get handle to CiSvc Service ;Err code: 1060
04112011/23:43:33:212: ERROR OPTIMIZATION COptInterface::TriggerOpt:1 or more drives not found on Disk S0MTNEAB700042
04112011/23:43:33:773: ERROR OPTIMIZATION Failed to create file on disk.
asked 2 years, 8 months ago
jmiller99
USA
on 256GB 470 Series Solid State Drive
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Question

I am planning to place two partitions on my SSD. Recommend Allocation size, alignment, etc

I am planning to place two partitions on my 256GB SSD into a 60Gb for OS, and a 180 Gb partition for Data.
1) Can you recommend the optional allocation size, alignment, etc.
2) Can you provide the instructions for aligning - Do I use the Magician software to do this? How?
3) My XP Pro install did not recognize the SSD when I enabled the ACHI in the BIOS. I would like to try to avoid creating a slipstream XP install to include an ACHI driver. Can I enable the ACHI in the BIOS AFTER installing XP Pro?
asked 2 years, 9 months ago
lepting
on 256GB 470 Series Solid State Drive
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Question

can i upgrade my samsung laptop from HDD to SSD?

asked 2 years, 9 months ago
deejayfrost95
on 256GB 470 Series Solid State Drive
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answer 1
What laptop? Most laptops can be upgraded as long as you can get to the hard drive. Remember to have the restore media as well. Most laptops have a partition that you can restore from.
answered 2 years, 9 months ago
SirSquid
Florida
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Question

Does TRIM Supported for the Samsung 470 series PM810 in RAID 0?

asked 2 years, 9 months ago
Louisee
on 256GB 470 Series Solid State Drive
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Question

Does it Support Trim in RAID 0?

Hi i recently bought two Samsung 470 Series SSD and its being deliver. So does it support trim in RAID 0?
asked 2 years, 9 months ago
Louisee
on 256GB 470 Series Solid State Drive
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Question

I cannot get Windows 7 to recognize the ssd Model MZ-5pa256a

asked 2 years, 10 months ago
smorris044
on 256GB 470 Series Solid State Drive
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Question

SSD Magician Support

Hi, I purchased a Samsung SSD model MZ5PA256HMDR-010D1. When I try to use the SSD Magician software said software does not recognize my drive. What can I do to use the software?
asked 2 years, 10 months ago
nrencoret
on 256GB 470 Series Solid State Drive
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