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Customer Questions & Answers for
samsung 128GB 470 Series Solid State Drive

Customer Questions & Answers:
46 Questions
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51 Answers

Questions & Answers for samsung 128GB 470 Series Solid State Drive

Question

NP-N310 Netbook Support

Is this a supported unit on the NP-N310 ?
asked 3 years, 1 month ago
Anonymous
on 128GB 470 Series Solid State Drive
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answer 1
it is supported on any computer with sata and a 2.5 or 3.5 inch hard drive bay
answered 2 years, 11 months ago
Tim2342343
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Question

How do I enable the self encryption option on this drive?

If this drive does not support it which one does?
asked 2 years, 11 months ago
ryanbaker
on 128GB 470 Series Solid State Drive
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answer 1
you can encrypt the drive using bit locker of window 7 ultimate
answered 2 years, 11 months ago
Tim2342343
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Question

Samsung SSD Magician does not detect any SSD Brand SSD.

Does Samsung SSD Magician require an AHCI compliant motherboard to detect the harddrive?
If so, does it still perform garbage collection automatically, do I have to manually enable it and how would I do that? Or if i'm on an IDE controller, will it now begin degrading performance due to lack of TRIM and Garbage Collection?
asked 3 years ago
krzyx
on 128GB 470 Series Solid State Drive
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answer 1
it only detect Samsung 470 ssd and doesn;t require ahci but ide works better for firmware updates.
answered 2 years, 11 months ago
Tim2342343
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Question

Is this drive Opal Compliant? (128GB Solid State Drive - 470 Series - MZ-5PA128)

I'm trying to verify that this drive is Opal Compliant
http://www.samsung.com/us/computer/memory-storage/MZ-5PA128/US
asked 3 years ago
twhiteberg
California
on 128GB 470 Series Solid State Drive
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answer 1
I don't believe it's Opal Compliant but you can us software encryption like bit locker in window 7 ultimate to encrypt the os and all the files on it.
answered 2 years, 11 months ago
Tim2342343
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Question

how to know if TRIM function is working?

My Harddrive P/N: is MMCRE28G5DXP, serial: S0DTNEAZ713636, Firmware: VBM25D1Q

How can I tell if my drive supports the TRIM function and how do I enable it?
I have already ran the fsutil command and I don't know what else I need to do to the drive?
asked 2 years, 8 months ago
DansHarddrive
on 128GB 470 Series Solid State Drive
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answer 1
If you are running Win7 you don't need TRIM, there's nothing you need/want to do
answered 2 years, 8 months ago
sccarlso
Seattle, WA
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Question

Is it necessary to have the SSD Magician running (in the background)...

...in Win 7?
asked 1 year, 10 months ago
abcw00
on 128GB 470 Series Solid State Drive
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answer 1
Thank you for contacting Samsung. In order to get support for your SSD, please call 1-800-Samsung > Press 1 for consumer > 5 for PC > 4 for Drives & Memory > 1 for Solid State Drive. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech42
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Question

How to get Norton Ghost activation key?

My SSD came without a Norton Ghost physical CD, but came with instructions to download it from Samsung. After installing, it asks for Key on CD, but I have no CD.
asked 2 years, 10 months ago
ryanjc559
on 128GB 470 Series Solid State Drive
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answer 1
My SSD came with a CD and the key is on the sleeve of the CD.

If there's nothing there, someone at Samsung goofed, contact them about it. But check the exact model number on the box online after you register it and see if you actually bought a model that includes a Ghost key.. Or register the drive here and view it to see if it comes with free Ghost. The model number indicates if it comes with Ghost or not. Samsung may put Ghost CD's in every box, but only ones with a serial in the models that advertise it comes with a key for Ghost
answered 2 years, 8 months ago
sccarlso
Seattle, WA
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Question

Is there a charge for Symantic Ghost

SSD Magician wants me to update the firmware in my 128GB SSD, and warns of total data loss. Magician also appears to offer Ghost at no charge. Is this correct?
asked 2 years, 8 months ago
CharlieATL
on 128GB 470 Series Solid State Drive
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answer 1
That is correct, Ghost is included at no additional charge.
answered 2 years, 6 months ago
justmeinKC
KC, MO
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Question

SSD and Ubuntu?

Does TRIM or something related to it works out the box when installing Ubuntu 12.04 and Up? And by using the Full Disk Encryption feature in ubuntu does it wear out the drive much faster?
asked 1 year, 7 months ago
CrispyTortilla
on 128GB 470 Series Solid State Drive
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answer 1
Thank you for contacting Samsung. In order to get support for your SSD, please call 1-800-Samsung > Press 1 for consumer > 1 for new inquiry > 5 for PC > 5 for Drives & Memory > 1 for Solid State Drive. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 7 months ago
SamsungTech42
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Question

my husband wants a SSD HDD 6gbs with at lease 120GB -

When I see your Samsung SSD HDD with 128 GB and it's description I don't see where it say 6gbs anywhere - ????? Is your product what I am looking for even though it doesn't specify 6gbs ??
asked 2 years, 7 months ago
KBaione
Austin, TX
on 128GB 470 Series Solid State Drive
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answer 1
it is the 830 series that transfers at 6gb. The 430 series transfers at 3gbs
answered 2 years, 6 months ago
justmeinKC
KC, MO
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Question

Where are the firmware release notes?

Would like to know what the firmware is supposed to do but there are no notes?
asked 3 years, 5 months ago
dotDaSHx4
Las Vegas
on 128GB 470 Series Solid State Drive
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1 answer
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answer 1
they are not on the site
answered 3 years, 1 month ago
Tim2342343
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Question

Do you still make self encrypting solid state drives?

When i look for this i only see the MZ-5PAXXX/US drives. Is there more that i am not seeing?
asked 3 years, 4 months ago
qwerty10293847
on 128GB 470 Series Solid State Drive
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answer 1
theirs older ones you can use bit locker if you have windows 7 ultimate to encrtpt it and the os.
answered 3 years, 1 month ago
Tim2342343
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Question

I keep getting a lock up during the updating firmware in DOS mode. What can be the problem?

asked 3 years, 4 months ago
Stogs
on 128GB 470 Series Solid State Drive
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1 answer
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answer 1
try ms-dos 1998 or another computer like a desktop
answered 3 years, 1 month ago
Tim2342343
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Question

How do I reset all information on MZ-5PA128 including drive password?

asked 3 years, 2 months ago
AK478
on 128GB 470 Series Solid State Drive
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1 answer
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answer 1
reformat it
answered 3 years, 1 month ago
Tim2342343
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Question

I need to request service on this product and I cannnot

I keep getting an error that I need to enter a valid serial number and I have.
I tried
S0MSNEAZ802576
SOMSNEAZ802576
s0msneaz802576
somsneaz802576

and your site corrects it to
SOMSNEAZ80576
but when I request service it says it is not a valid serial number. Whats up?
asked 1 year, 9 months ago
krbeale
on 128GB 470 Series Solid State Drive
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1 answer
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answer 1
Thank you for contacting Samsung.

For all solid state drive questions, please call 1-800-SAMSUNG > Press 1 for consumer > 5 for PC > 4 for Drives & Memory > 1 for Solid State Drive.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 9 months ago
SamsungTech73
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Question

Why my Samsung SSD is not recognized in Win7 64bit as a SSD

I own the 128GB Solid State Drive - 470 Series. I have updated my drive to the latest firmware version (ver.AXM09B1Q) and no matter what, Win7 will not see it as a SSD. Please advise.

Thanks
asked 3 years, 1 month ago
dsm1974
on 128GB 470 Series Solid State Drive
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1 answer
Answers
answer 1
windows doesn't tell you but trim is automatically enabled
answered 3 years, 1 month ago
Tim2342343
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Question

Trying to make bootable USB drive to load new firmware

I get an error. Says " mbrfat.bin file not found. Please check the installer folder." The zip file I downloaded from your site does not have this file.
asked 3 years, 1 month ago
diamomondcutter47
Minnesota, USA
on 128GB 470 Series Solid State Drive
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1 answer
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answer 1
unzip it
answered 3 years, 1 month ago
Tim2342343
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Question

128 gb ssd for mac

I purchased a 90gb SSD from another manufacturer for my iMac that worked extremely well -and this was even from a outside box on a USB port - it was amazing ... in fact so amazing that i decided to take it back and upgrade it to 128. I got the samsung which has always had a good name to me,but for some reason i am getting very slow performance with it, about the same as my hard drive.

i just stuck the drive into the imac and cloned my root drive to it.

question is, is there any way to test it or congfigure it on a mac, or trouble shoot what might be wrong here. I am sure it has to be a configuration problem because any ssd should be super fact compared to a disk drive ...

thank you.
asked 3 years, 1 month ago
bruxxx
on 128GB 470 Series Solid State Drive
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answer 1
This is happening because the apple os isn't correctly responding to the ssd. Apple os is the least ssd friendly os. It could be missing driver and ect. The os also doesn't support trim. Windows 7 in the only one at this time that has trim enabled. The problem isn't with the ssd it's with the os. Try asking apple for help or get windows 7.
answered 3 years, 1 month ago
Tim2342343
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Question

how can i move all of my data over to this new drive. it replaces my old drive

asked 3 years ago
chm3
on 128GB 470 Series Solid State Drive
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answer 1
you can use Norton ghost 15 to make a backup or copy everything over including the os. or some other disk imaging software
answered 3 years ago
Tim2342343
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Question

Does this drive come with mounting hardware to install it into a desktop computer???

asked 2 years, 8 months ago
petedutt
on 128GB 470 Series Solid State Drive
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answer 1
No, but the hardware to do so is cheap, or, just about every PC still has a floppy bay.

I didn't even bother with mounting hardware. The SSD is so light you can put it in and just install the screws on one side and it won't flop around at all. But if you have a clear case or really want it secured then you'll need to order 2.5>3.5 or 2.5>5.25 mounting hardware, and it's cheap.
answered 2 years, 8 months ago
sccarlso
Seattle, WA
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