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See all Samsung Questions and Answers Solid State Drives Q & A

Customer Questions & Answers for
128GB 470 Series Solid State Drive

Customer Questions & Answers:
46 Questions
 | 
51 Answers

Questions & Answers for samsung 128GB 470 Series Solid State Drive

Question

How to get Norton Ghost activation key?

My SSD came without a Norton Ghost physical CD, but came with instructions to download it from Samsung. After installing, it asks for Key on CD, but I have no CD.
asked 2 years, 11 months ago
ryanjc559
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
My SSD came with a CD and the key is on the sleeve of the CD.

If there's nothing there, someone at Samsung goofed, contact them about it. But check the exact model number on the box online after you register it and see if you actually bought a model that includes a Ghost key.. Or register the drive here and view it to see if it comes with free Ghost. The model number indicates if it comes with Ghost or not. Samsung may put Ghost CD's in every box, but only ones with a serial in the models that advertise it comes with a key for Ghost
answered 2 years, 9 months ago
sccarlso
Seattle, WA
0points
0out of 0found this answer helpful.
Question

My SSD is not supported by Magician software and Firmware can not be updated.

Mine is black one with white label.
How can I update firmware?
Where can I find the Magician utility which support my SSD?
asked 2 years, 11 months ago
Anonymous
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Are you sure this is a Samsung SSD? Usually Corsair SSD's are black with a white label. So the Samsung Magician isn't going to work with it. If you post the model number it would help :)
answered 2 years, 9 months ago
sccarlso
Seattle, WA
0points
0out of 0found this answer helpful.
Question

How do I get MZ-5PA128 to be recognized by Magician?

Magician version 2.0 firmware on SSD is 9b1Q
asked 2 years, 10 months ago
tjynyc
New York
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hard to say as you didn't include if you have a desktop or laptop, or if you're plugging it into an Addon card or the controller on the mainboard. If it doesn't recognize the drive, what kind of drive controller do you have?

Also were you sure to enable AHCI in BIOS first? And if this is an expansion card for SATA III, does it detect using your onboard (but possibly slower) drive controller?
answered 2 years, 9 months ago
sccarlso
Seattle, WA
0points
0out of 0found this answer helpful.
Question

how to know if TRIM function is working?

My Harddrive P/N: is MMCRE28G5DXP, serial: S0DTNEAZ713636, Firmware: VBM25D1Q

How can I tell if my drive supports the TRIM function and how do I enable it?
I have already ran the fsutil command and I don't know what else I need to do to the drive?
asked 2 years, 9 months ago
DansHarddrive
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If you are running Win7 you don't need TRIM, there's nothing you need/want to do
answered 2 years, 9 months ago
sccarlso
Seattle, WA
0points
0out of 0found this answer helpful.
Question

Is there a charge for Symantic Ghost

SSD Magician wants me to update the firmware in my 128GB SSD, and warns of total data loss. Magician also appears to offer Ghost at no charge. Is this correct?
asked 2 years, 9 months ago
CharlieATL
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
That is correct, Ghost is included at no additional charge.
answered 2 years, 7 months ago
justmeinKC
KC, MO
0points
0out of 0found this answer helpful.
Question

Does this drive come with mounting hardware to install it into a desktop computer???

asked 2 years, 9 months ago
petedutt
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
No, but the hardware to do so is cheap, or, just about every PC still has a floppy bay.

I didn't even bother with mounting hardware. The SSD is so light you can put it in and just install the screws on one side and it won't flop around at all. But if you have a clear case or really want it secured then you'll need to order 2.5>3.5 or 2.5>5.25 mounting hardware, and it's cheap.
answered 2 years, 9 months ago
sccarlso
Seattle, WA
0points
0out of 0found this answer helpful.
Question

Is it necessary to have the SSD Magician running (in the background)...

...in Win 7?
asked 1 year, 11 months ago
abcw00
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. In order to get support for your SSD, please call 1-800-Samsung > Press 1 for consumer > 5 for PC > 4 for Drives & Memory > 1 for Solid State Drive. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 11 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

I need to request service on this product and I cannnot

I keep getting an error that I need to enter a valid serial number and I have.
I tried
S0MSNEAZ802576
SOMSNEAZ802576
s0msneaz802576
somsneaz802576

and your site corrects it to
SOMSNEAZ80576
but when I request service it says it is not a valid serial number. Whats up?
asked 1 year, 10 months ago
krbeale
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

For all solid state drive questions, please call 1-800-SAMSUNG > Press 1 for consumer > 5 for PC > 4 for Drives & Memory > 1 for Solid State Drive.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Where are the firmware release notes?

Would like to know what the firmware is supposed to do but there are no notes?
asked 3 years, 6 months ago
dotDaSHx4
Las Vegas
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
they are not on the site
answered 3 years, 2 months ago
Tim2342343
0points
0out of 0found this answer helpful.
Question

Do you still make self encrypting solid state drives?

When i look for this i only see the MZ-5PAXXX/US drives. Is there more that i am not seeing?
asked 3 years, 5 months ago
qwerty10293847
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
theirs older ones you can use bit locker if you have windows 7 ultimate to encrtpt it and the os.
answered 3 years, 2 months ago
Tim2342343
0points
0out of 0found this answer helpful.
Question

Need info on SSD Encryption

Hello,

Can I get some info the Samsung SSD SED/FDE:

1. What encryption algorithm is used?
2. Whats the strength?
3. Is the drive OPAL compliant?
4. does the drive work with Credant/MobileArmor?
asked 3 years, 5 months ago
eduwork
Cambridge, MA
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It not out yet
answered 3 years, 2 months ago
Tim2342343
0points
0out of 0found this answer helpful.
Question

I have purchased a new solid state 128Gb drive. I doesn't show up as a drive on my computer.

I doesn't show up as a drive on my computer but I can see it listed as SATA 0 in my bios. Why can't I see my new solid state drive?
asked 3 years, 3 months ago
Driveless
Where I am, now answer the question please!
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
update the bios
answered 3 years, 2 months ago
Tim2342343
0points
0out of 0found this answer helpful.
Question

Why my Samsung SSD is not recognized in Win7 64bit as a SSD

I own the 128GB Solid State Drive - 470 Series. I have updated my drive to the latest firmware version (ver.AXM09B1Q) and no matter what, Win7 will not see it as a SSD. Please advise.

Thanks
asked 3 years, 2 months ago
dsm1974
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
windows doesn't tell you but trim is automatically enabled
answered 3 years, 2 months ago
Tim2342343
0points
0out of 0found this answer helpful.
Question

Trying to make bootable USB drive to load new firmware

I get an error. Says " mbrfat.bin file not found. Please check the installer folder." The zip file I downloaded from your site does not have this file.
asked 3 years, 2 months ago
diamomondcutter47
Minnesota, USA
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
unzip it
answered 3 years, 2 months ago
Tim2342343
0points
0out of 0found this answer helpful.
Question

how can i move all of my data over to this new drive. it replaces my old drive

asked 3 years, 2 months ago
chm3
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
you can use Norton ghost 15 to make a backup or copy everything over including the os. or some other disk imaging software
answered 3 years, 1 month ago
Tim2342343
0points
0out of 0found this answer helpful.
Question

Is this drive Opal Compliant? (128GB Solid State Drive - 470 Series - MZ-5PA128)

I'm trying to verify that this drive is Opal Compliant
http://www.samsung.com/us/computer/memory-storage/MZ-5PA128/US
asked 3 years, 1 month ago
twhiteberg
California
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I don't believe it's Opal Compliant but you can us software encryption like bit locker in window 7 ultimate to encrypt the os and all the files on it.
answered 3 years ago
Tim2342343
0points
0out of 0found this answer helpful.
Question

Does the 470 Series 128GB Solid State Drive is compatible with alienware m17x acquired in October 2009?

asked 3 years ago
jimcum
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As long as the laptop has an esata drive interface, it should work. Be sure to update your system bios and to enable the ahci setting for the drive. Follow the videos in the SSD Magician software for complete information. The drive installed on my 2006 laptop without any problems.
answered 2 years, 7 months ago
justmeinKC
KC, MO
0points
0out of 0found this answer helpful.
Question

Drive not recognized in Magician with current Marvell 91xx driver

Using Windows 7 64 bit, this drive is not recognized in SSD Magician if the current Marvell 91xx driver, 1.2.0.1006 WHQL is installed. If I install an old Marvel 91xx driver from 2009, 1.0.0.1027, it is recognized.

The current driver creates an entry in the Device Manager's Storage controllers section that reads Marvell 91xx SATA 6G Controller while the old driver does not. The current driver adds SCSI at the end of the drive name in the Device Manager Disk Drives section while the old one does not.

Would someone please update the Magician software to recognize the drive when the current Marvell 91xx driver is used?

Also where can I check for the latest Magician software? I received 3.0 with my drive and when I check the following page on your web site it shows the latest is 2.0.

http://www.samsung.com/us/support/downloads/MZ-5PA128/US
asked 2 years, 9 months ago
JKelly
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The Marvell 91xx chipset not a very good one and is known for tons of problems with SATA III drives.

Unless you are using SATA III drives, and the Samsung SSD isn't, there's no need to change the driver. An addon card will show up under SCSI controllers (at least they do for me in Win7 x64)

If you are stuck with this Marvell SATA chipset, I would suggest looking for a PCI-E SATA III (or SATA III/USB 3.0 combo if you don't have USB 3.0) card that has an Intel chipset if possible...or anything but Marvell, and you'll be happy with the results. They are relatively inexpensive as well.
answered 2 years, 9 months ago
sccarlso
Seattle, WA
0points
0out of 0found this answer helpful.
Question

my husband wants a SSD HDD 6gbs with at lease 120GB -

When I see your Samsung SSD HDD with 128 GB and it's description I don't see where it say 6gbs anywhere - ????? Is your product what I am looking for even though it doesn't specify 6gbs ??
asked 2 years, 8 months ago
KBaione
Austin, TX
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
it is the 830 series that transfers at 6gb. The 430 series transfers at 3gbs
answered 2 years, 7 months ago
justmeinKC
KC, MO
0points
0out of 0found this answer helpful.
Question

SSD and Ubuntu?

Does TRIM or something related to it works out the box when installing Ubuntu 12.04 and Up? And by using the Full Disk Encryption feature in ubuntu does it wear out the drive much faster?
asked 1 year, 8 months ago
CrispyTortilla
on 128GB 470 Series Solid State Drive
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. In order to get support for your SSD, please call 1-800-Samsung > Press 1 for consumer > 1 for new inquiry > 5 for PC > 5 for Drives & Memory > 1 for Solid State Drive. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 8 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
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