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Customer questions and answers for
ML-2955ND
Customer questions and answers:
4 Questions
| 3 Answers
Customer questions and answers for samsung ML-2955ND
Question
How do I turn sleep off?
We are having problems with our brand new printer not printing, we have it on our own personal network, and we believe it is because it is in sleep mode and don't know how to turn it on, please get back to us as soon as possible with all the the possible solutions.
Tags: networking, maintenance
asked 11 months ago 
on ML-2955ND
Username
mandpfoster
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.
We recommend you review the following support article:
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=120823&modelname=ML-2955ND&modelcode=&session_id=P1n1szpXjptQSPfxnQJyLYG3Lxf1BMp5JyfnR34Knp5FyNL8V5tb%211563613049%21-2054320912%211341499253320
Additionally, we recommend you open the following link, click on Troubleshooting > Printing Problems and review the solutions mentioned adjacent "The machine does not print."
If you need any additional support, we suggest you call 1-800-SAMSUNG to speak with a live agent.
Thank you for being a Samsung customer!
The Samsung Online Support Team
We recommend you review the following support article:
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=120823&modelname=ML-2955ND&modelcode=&session_id=P1n1szpXjptQSPfxnQJyLYG3Lxf1BMp5JyfnR34Knp5FyNL8V5tb%211563613049%21-2054320912%211341499253320
Additionally, we recommend you open the following link, click on Troubleshooting > Printing Problems and review the solutions mentioned adjacent "The machine does not print."
If you need any additional support, we suggest you call 1-800-SAMSUNG to speak with a live agent.
Thank you for being a Samsung customer!
The Samsung Online Support Team
answered 11 months ago
Username
SamsungTech73
-2points
0out of 2found this answer helpful.
Question
The Port is not connected. Check it
The Port is not connected. Check it
I get the above message whenever I do not print on a regular basis.
I have to power-cycle the printer and my computer whenever this message comes up.
This is a fresh install of the printer (connected via Ethernet cable).
Windows 7 Pro is the OS (only a few months old).
I can get to the webview of the printer (http://IPADDRESS/sws/index.html) without an issue.
I can see all the printer settings from Samsung Easy Printer Manager and from the Control Panel (It will show an error of "Printer:Error" from this page.
Driver version is 3.11.76.01:26 #10/03/2012#.
I've also tried stopping/restarting the printer spooler #net stop spooler/net start spooler# with no luck.
It seems to happen after about a day of inactivity #I can print all day after doing this, but if it sits overnight is when this happens#.
No other network or printing issues.
The port name is SamsungML2950.home
Printer language is SPL
I get the above message whenever I do not print on a regular basis.
I have to power-cycle the printer and my computer whenever this message comes up.
This is a fresh install of the printer (connected via Ethernet cable).
Windows 7 Pro is the OS (only a few months old).
I can get to the webview of the printer (http://IPADDRESS/sws/index.html) without an issue.
I can see all the printer settings from Samsung Easy Printer Manager and from the Control Panel (It will show an error of "Printer:Error" from this page.
Driver version is 3.11.76.01:26 #10/03/2012#.
I've also tried stopping/restarting the printer spooler #net stop spooler/net start spooler# with no luck.
It seems to happen after about a day of inactivity #I can print all day after doing this, but if it sits overnight is when this happens#.
No other network or printing issues.
The port name is SamsungML2950.home
Printer language is SPL
Tags: networking, Error Messages & Status LED's
Image(s)
asked 1 month, 3 weeks ago on ML-2955ND
Username
ghostdriver
Plano, TX, USA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.
We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.
Thank you for being a Samsung customer!
The Samsung Online Support Team
We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.
Thank you for being a Samsung customer!
The Samsung Online Support Team
answered 1 month, 3 weeks ago
Username
SamsungTech73
0points
0out of 0found this answer helpful.
Question
Acer AX1430G-UW30P
When this printer's cable is attached to the PC (model above) when the PC starts up, I have no mouse or keyboard on the PC. If I start the PC, then attached the USB cable for the printer, it works fine. I've removed and re-installed the printer and tried a different USB cable. Suggestions?
Tags: Installation & Setup
asked 4 months, 4 weeks ago on ML-2955ND
Username
antiquecrystal
Florida, USA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.
We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.
Thank you for being a Samsung customer!
The Samsung Online Support Team
We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.
Thank you for being a Samsung customer!
The Samsung Online Support Team
answered 4 months, 3 weeks ago
Username
SamsungTech73
0points
0out of 0found this answer helpful.
Question
functions
This printer isn't working for us here are issues.
Printer will not print labels from the paper cassette
Can only print one envelope at a time and the operator must push the Demo button.
When printing labels from the front manual feed tray you have to press the Demo button after every sheet.
When printing labels Avery 5160 the operator must manually align the columns because the printer starts printing on the perforations
Printer will not print labels from the paper cassette
Can only print one envelope at a time and the operator must push the Demo button.
When printing labels from the front manual feed tray you have to press the Demo button after every sheet.
When printing labels Avery 5160 the operator must manually align the columns because the printer starts printing on the perforations
Tags: features, compatibility
asked 1 year, 1 month ago on ML-2955ND
Username
Anonymous
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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