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Customer Questions & Answers for
ML-2851ND

Customer Questions & Answers:
112 Questions
 | 
11 Answers

Questions & Answers for samsung ML-2851ND

Question

Printer does not print when connected to network

The print job from the PC does not seem to get to the printer. The printer is in ready state (green light is on but not flashing as when it's printing). Used to be able to print when directly connected to the PC, and had worked for a while when setup as network printer.
asked 4 years ago
Anonymous
on ML-2851ND
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It's possible that the printer has lost its IP address somehow as mine did. I uninstalled the printer and then reinstalled it. When I reinstalled the printer, it found or assigned an IP address (apparently one it liked) and commenced printing again. I thought for a time that the NIC in the printer was toast but that is not how things turned out. I used the "sync" program then to find and observe the printer with its new IP address.
answered 3 years, 4 months ago
Trinculo
Indiana
-1point
0out of 1found this answer helpful.
Question

What are suggestions to stop printed pages from curling?

Pages have just recently started to come out turned up/curled on the top and bottom edges. Sheets will then not feed straight when subsequently copied.
Thank you.
asked 3 years, 11 months ago
cohagan
on ML-2851ND
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Generally curling paper means the paper isn't sitting correctly in the tray OR you're not using correct weight paper. Check the manual for recommended paper weight, and make sure the paper is centered in the tray.

If you've checked that with no result, it's possible the fuser is either too hot or the paper is being run too slow past the fuser (either of which would cause the paper to curl due to heat exposure). In that case, the printer will need service.
answered 3 years, 11 months ago
jharris
+1point
1out of 1found this answer helpful.
Question

printer has red flashing light

asked 3 years, 9 months ago
merooster
fresno, ca
on ML-2851ND
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
That means low toner.
answered 3 years, 6 months ago
a1smith
0points
0out of 0found this answer helpful.
Question

remove jamed paper that is not visible

asked 3 years, 6 months ago
imperial
usa
on ML-2851ND
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Open the Toner cartridge bay (complete front panel, pull on front corners where thumb grooves are seen). Pull out toner cartridge, then reach into the printer and pull the page from the feed path. Replace toner cartridge, flip up front cover and latch securely, printer should reset to green indicator light.
answered 3 years, 2 months ago
Karmudjun
Cincinnati
-2points
0out of 2found this answer helpful.
Question

printing both sides upside down

Hi

Printing both sides (long edge) is upside down
Short edge-OK.
asked 1 year, 6 months ago
Lowcee
Santa Ana, CA, USA
on ML-2851ND
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 6 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Blinking red light

I would like to know the meaning of a continuous blinking red light on my 2851ND printer?
asked 1 year, 3 months ago
cpalady
Barrington, IL, USA
on ML-2851ND
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=421705&modelname=ML-2851ND

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 3 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

Is there an available driver for the ML-2851ND printer that would allow printing documents from PageMaker 7on a Power Mac running OS 9.3?

asked 4 years ago
Anonymous
Lansing, MIchigan
on ML-2851ND
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There is no such Mac OS. The last version of OS 9 is 9.2.2. Are you perhaps referring to OS 10.3?
answered 3 years, 3 months ago
TomCl
Indiana
0points
0out of 0found this answer helpful.
Question

printer not printing, red caution light is on

asked 4 years ago
elenius44
on ML-2851ND
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
yes, stating no ready network
answered 3 years, 11 months ago
maribel
salinas
0points
0out of 0found this answer helpful.
Question

Is it true that this new model 2851 that replaced model 2850 is NOT compatible with Windows 7??

asked 3 years, 9 months ago
korp
on ML-2851ND
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This printer works great with Windows 7, no problems!
answered 3 years, 7 months ago
cdubois
Indiana, USA
-1point
0out of 1found this answer helpful.
Question

I have a 2851nd printer, we need to network to a static network. How do we network?????

asked 3 years, 1 month ago
leeo
Scranton Pa.
on ML-2851ND
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Go here:

http://www.samsung.com/us/support/downloads/ML-2851ND/XAA

Under software, look for "Set IP". Install that & you can configure a static IP.
answered 3 years ago
Anonymous
-2points
0out of 2found this answer helpful.
Question

Firmware update

I have did the indicated in the "howto firmware update", with the printer conected wit usb (and nework) I tested with the network option, and no printer found. When i try to upload the file with the web interface, the error is "invalid Firmware". I have a ML-2851ND baught in latinamerica, i don´t know if exist differences with other products? i need a special firmware?
asked 1 year, 6 months ago
xavf
El Salvador
on ML-2851ND
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you contact Samsung Latin America for further support. This forum is for customers who have purchased their Samsung products in the U.S.

http://www.samsung.com/latin/support/main/supportMain.do

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 6 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

how do i hook it up

asked 4 years ago
wally3500
on ML-2851ND
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Problem printing

caution light is on on the printer, printer won't print, do not have a printer manuel for troubleshooting
asked 4 years ago
elenius44
Sterling Heights, MI
on ML-2851ND
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

My printer shows a red light and will not print or reset. What should i do next tofix it.

asked 3 years, 11 months ago
GTKraus
home
on ML-2851ND
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

why is the red light flashing

asked 3 years, 11 months ago
HeightsArts
on ML-2851ND
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

I have a Samsung ML-2850 hooked up a router

It seems I have to repair the driver every time the computer re-boots or goes to sleep on three out three computers hooked up to my network. The Samsung printer does not appear in my printers. Why would this driver keep going away or disappearing?
asked 3 years, 11 months ago
Hagar1
USA
on ML-2851ND
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

top of page compressed print

asked 3 years, 11 months ago
JGiant
on ML-2851ND
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Poor print quality

After I changed the toner cartridge from the one that came with the machine, all of my copies have a shades of black toner all over the page, with an especially dark stripe down the center of each page. My cartridge is a 5000 page cartridge and is 77% full.
asked 3 years, 10 months ago
kv1370
on ML-2851ND
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Background prints grey?

New printer, sections with dark image print fine, text areas have grey background.
asked 3 years, 10 months ago
augiep
on ML-2851ND
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

New ink cartridge jamming problems?

New ink cartridge jams every time I print.
asked 3 years, 9 months ago
RogerT
Dallas
on ML-2851ND
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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