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Q&A home Black and White Laser Printers Q&A
Black & White Laser Printer

Customer questions and answers for
Black & White Laser Printer

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249 Questions
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39 Answers

Customer questions and answers for samsung Black & White Laser Printer

Question

Samsung ML-2525w and windows 7.. Printer goes offline and will not print. cannot get printer back online

Tags: printer offline
asked 2 years, 8 months ago
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1chance
usa
on Black & White Laser Printer
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
From my experience with that, I believe that there is some sort of bug in the printer that makes it change it's own IP address without warning.
My way of fixing that was by:
1. Going to the printers folder
2. Right-clicking the printer that you are using
3. Selecting properties
4. Selecting the ports tab
Okay, now the next steps are a bit difficult to explain, but I'll try my best,
5. In the box showing all those weird names and etc. find the box that is check-marked
6. Now, you need to see the full title of the port, so expand the tab thingamajigy so you can reveal the full port name
7. Read the title of the port (Should be xxx.xxx.x.xxx ("x"s being numbers))
8. Check-mark the box that says "enable printer pooling"
9. Click on "add port"
10. Choose "Standard TCP/IP port"
11. Click "Next"
12. For those two boxes, you need to input an IP address which is close to the one(s) that you already have set on (For example, I have a printer IP adress of 192.168.1.102, I make a port that is 192.168.1.10[3,4,1, and 0] (Requiring you to add another port (and another, and another....))
13. Next and Next
14. When done adding those ports, checkmark them and press apply
15. Start printing

Tell me if it doesn't work
Have fun ^^
answered 2 years, 6 months ago
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29732B
-1point
2out of 5found this answer helpful.
answer 2
It is a common install problem that the ML-2525w printer will fail to stay operational after entering the 'sleep mode', the Smart Panel shows the status unavailable, any print window shows the status as 'offline', however it continues to show an active IP address and DHCP client registry on your LAN / router. The printer seems to install fine, and for a few minutes its status is good and prints successfully. But after it goes to sleep, you can't wake it... unless you restart it... and then symptoms repeat. Resolution: When installing in a wireless LAN, NEVER... repeat, NEVER install via the USB cable. ALWAYS use a standard CAT5 Ethernet LAN cable for wireless installs! The User Guide suggests either will work for wireless installs, but my experience indicates installs are reliable ONLY via LAN cables. Before performing a reinstall I recommend issuing a 'reset' / 'clear' (restore Factory Default) from the 'Network Settings' tab of the Samsung SyncThru Web Service program.
answered 2 years, 5 months ago
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ML2525Owner
Midwest
-1point
1out of 3found this answer helpful.
answer 3
Unistall the driver then re-install it.
answered 1 year, 6 months ago
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Anonymous
Jackson, MS
0points
0out of 0found this answer helpful.
Question

Why does the printer go offline

I cannot print to this printer. It goes offline almost immediately. Have to turn off and turn on again immediately.
asked 2 years, 8 months ago
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Username 
rogerd99
on Black & White Laser Printer
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Just got my ml-2525w printer recently and had a similar issue. It would go offline within an hour or two and the only way to resolve it was to turn the printer off, then back on. Of course, this pretty much defeated the purpose of having a wireless printer..

If you have a wireless router and it's physically located close to your printer, an easy fix is to attach an ethernet cable from your wireless router to your printer. Turn your printer off, then back on and leave the cable connected permanently.

The printer will automatically switch from using it's wireless connection to using it's ethernet connection. The good part is that since you have a wireless router, you can still continue to print to your printer wirelessly.

Also, I have my printer configured to use static IP, partly because I think I noticed the installation program seemed to hardcode the IP address of the printer, even with DHCP. if you still have issues with printing to your printer reliably you may want to try using a static IP address for your printer as well.

By the way, if you use DHCP, in your wireless router, create a DHCP reservation for your printer, so that it always gets assigned the same IP address by your router. This will save you heartache later on.
answered 2 years, 1 month ago
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Anonymous
-2points
0out of 2found this answer helpful.
Question

How do I reset print size

print size became very small. How to reset.
Tags: print size
asked 2 years, 7 months ago
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kingbird
United States
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You might have the Fit to Page option in your Windows printer preferences set to a paper size smaller than what you're printing on.
answered 2 years, 7 months ago
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jharris
0points
0out of 0found this answer helpful.
Question

Can the ML-2525W Laser Printer be powered from a modified sine wave inverter?

We would like to power the ML-2525W Laser Printer from a 120 volt AC converter (Inverter) These inverter units provide a modified sine wave.
The ML-2525W could be the perfect "mobile" printer. If it can be powered from a typical
12 volt DC to 120 volt AC converter (Inverter) we can use these in our fleet of service
trucks to provide a true mobile office. The size is perfect and the paper storage provides
an advantage over mobile ink jet printers.
Tags: inverter, generator, mobile
asked 2 years, 6 months ago
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Bilbuz
Washington DC
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The ML-2525W could be the perfect "mobile" printer. If it can be powered from a typical
12 volt DC to 120 volt AC converter (Inverter) we can use these in our fleet of service
trucks to provide a true mobile office. The size is perfect and the paper storage provides
an advantage over mobile ink jet printers
answered 1 year, 9 months ago
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Username 
Anonymous
-2points
0out of 2found this answer helpful.
Question

What is the admin login and password for the SyncThru webservice for my ML-2525W printer?

asked 2 years, 5 months ago
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litos4ever
USA
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
no username, password is the last 8 characters of the MAC address (no colons)
answered 2 years, 4 months ago
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Anonymous
+1point
1out of 1found this answer helpful.
Question

How do I connect 2525W printer to wireless network.

I have connedted USB and have also connected ethernet between router and printer but printer still does not see my network
asked 1 year, 10 months ago
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waltermetcalf
phoenix, az
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Okay, I feel your pain. Uninstall any software you have installed. Hook up the printer with a ethernet cable and turn it on. Go into your router and find the address the router has assigned to it. Be ready to call tech support (seriously). Type the address into you internet browser to connect to the printer. If you are unsure of the next item, please call tech support NOW. Make sure it is set to tcp/ip port setting. Install the drivers only from the cd. Go to printers and find the Samsung. Click on properties and go to ports and confirm that the the printer is set for tcp/ip and click on advanced settings and the address matches the router. Disconect the ethernet cable and see if you can print. If not, call tech support if you haven't already. Please note that I am not a tech. This post is to get you started on the right path and the tech support people are great.
answered 1 year, 10 months ago
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340Dad
0points
0out of 0found this answer helpful.
Question

What is the triangle light on the top of my ML-2525 printer?

Tags: printer
asked 1 year, 10 months ago
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molly9110
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You mean the one right above the power button?

Cancel button: Stops an operation at any time.

Cancel print job: Press (cancel button) during printing. The red LED blinks while the print job is cleared from both the machine and the computer and then the machine returns to ready mode. This may take some time depending on the size of the print job.

Manual print: Press (cancel button) each time you load a sheet of paper in the manual tray when you select Manual Feeder for Source from your software application.

See manual at: http://downloadcenter.samsung.com/content/UM/201012/20101207105057894/EN/User_Guide_en/User_Guide_en/english/start_here.htm
answered 1 year, 9 months ago
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HopefulHelp
Seattle, WA
0points
0out of 0found this answer helpful.
Question

How do I connect wirelessly to the printer?

asked 2 years, 9 months ago
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stoverm
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
First, plug it into your router or your network via ethernet so it can get an IP address via DHCP. Then browse to its IP address by typing that into a browser window. It's much easier to configure this printer via the web utility built into the printer.
answered 2 years, 1 month ago
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salilm
-6points
1out of 8found this answer helpful.
Question

connect to wireless network

asked 1 year, 9 months ago
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jmerr
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm experiencing the same problem. I'm beggining to wonder if the wireless feature works.
answered 1 year, 8 months ago
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gspeth
0points
0out of 0found this answer helpful.
Question

Drivers and print software available for download.

I have a NetBook with no cd drive. Where can I download the softeware for my printer. Also the printer is on my wireless network, and I am trying to find it with my NetBook and am struggling. Any pointers?
Tags: basic functionality
asked 2 years, 8 months ago
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hardingjunkmail
Phoenix, AZ
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=US&CttFileID=2537165&CDCttType=DR&ModelType=C&ModelName=ML-2525W/XAA&VPath=DR/200911/20091103135916250/ML-2525W_Win7_Print.exe
havent tried yet but that is what i got from support.
answered 2 years, 7 months ago
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EMMO
0points
0out of 0found this answer helpful.
Question

why is my ml-2525w printing out blank pieces of paper even though what I am printing has text in it?

asked 2 years, 7 months ago
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Username 
evetech
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are a few possibilities; is the status LED solid red? If so, the toner may be exhausted. If not, the next thing I would suggest is deleting the printer in Windows and reinstalling the latest drivers from www.samsung.com...if the problem is an incorrect setting in Windows that will clear it up.
answered 2 years, 7 months ago
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jharris
-1point
0out of 1found this answer helpful.
Question

Red light blinks on top of printer - what does this mean?

asked 2 years, 7 months ago
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Chesapeake
Richmond
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
One of two things; either the toner is getting low, or there is a minor error with the unit.

If the toner is getting low this is not a problem; it should still print, but you will need to purchase a new toner fairly soon (the LED will go solid red when the toner is empty).

If it's not toner, then it means one of several minor errors (for example, the front panel isn't shut) is occurring. If you have SmartPanel installed, double clicking on it (the blue S in the system tray) will show you what the error is. If you don't have it installed, go to http://www.samsung.com/us/support/downloads/ML-2525W/XAA to download the latest driver. SmartPanel is included with the driver.
answered 2 years, 7 months ago
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jharris
+1point
1out of 1found this answer helpful.
Question

How to disable wireless printing on a samsung ML-2525W printer?

asked 2 years, 6 months ago
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afelhofer
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Opened the printer management console SyncThru Web Service via a browser by entering its IP address (as seen in my router's admin webpage).
Clicked Network Settings at the top
Clicked Wireless on the left
Clicked Custom for Wireless Settings
Deleted the SSID that was already there in the field 'Insert New SSID'. Don't search the list.
Clicked Next
Clicked Apply.
The blue light on the printer goes off and you will see on the refreshed page Link Status: Not Connected
answered 1 year, 10 months ago
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Aceof89
+1point
1out of 1found this answer helpful.
Question

how do i set the printer ip address to be static?

asked 2 years, 7 months ago
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anand
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
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answer 1
To get the current IP of the printer, press and hold the Stop/Cancel button until the status LED goes from a slow blink to a fast blink. That will make it print a config page with the IP address on it. Connect to the SyncThru web interface by putting that address in your browser's address bar. From there you can access the network settings and change to a static IP.
answered 2 years, 7 months ago
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jharris
0points
0out of 0found this answer helpful.
Question

How can I change the HOSTNAME of my printer?

I want to change the hostname of my ML-2525W printer. The default is terrible and unintuitive. Please tell me there is a way to change this.
asked 2 years, 5 months ago
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Anonymous
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
log in to the IP of your printer using http://<ip of the printer> in your browser. Under Network Settings you can change the hostname. (see the SyncThru password answer, you'll need it to complete the step)
answered 2 years, 4 months ago
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Anonymous
0points
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Question

Turn off Wireless, or have both wireless and hardwired working

I have the ML-2525W printer and I am unable to get the hardwire to connect although the wireless works fine. Am guessing the wireless is overriding the hardwired port. I would prefer to use the hardwire port.
asked 2 years, 5 months ago
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SteveR230
California
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Note: Please read all the way through before attempting.

I contacted Samsung support about the availability of an option to disable wireless. They indicated to me that the wireless should disable automatically once a hard lined (LAN)connection was established. I did see wireless after setting mine up, but the next day it disappeared. If all your settings are correct, you may have an issue with the unit. I recommend contacting Samsung support, maybe its a warranty issue. A couple things that you can try is checking the HTTP interface to see if the printer is at least working with just the hard line. You will need a cross over ethernet cable and probably a laptop. Disconnect any devices using the wireless printer and power it off, then back on. If you hold down the triangle button with the circle around it for 5 seconds, and release, the printer will print the network configuration settings. I believe the default is 127.0.0.127. You would assign an IP to your laptop like 127.0.0.128, and the default gateway would be 127.0.0.128. Once you apply the settings, if you open up Internet Explorer and type in http://127.0.0.127(or the IP you got when you printed the network config page.) You should see a page come up for the printer. If not you probably have a problem with the NIC on the printer. At this point you can change the IP settings back to DHCP on the laptop, or whatever you had set up prior.
answered 1 year, 9 months ago
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krosi
-3points
0out of 3found this answer helpful.
Question

How do I set up wireless printing

I have the Samsung 2525w and installed on my MAC computer about 6 months ago. I have lost the disk and I need to change the wireless settings and am seem to be unable to do so. I cannot get the printer to work wirelessly. How do I do this?
asked 2 years, 5 months ago
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dnwasserman
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
if you know the IP and can access it at http://<IP> you can change it there (see the SyncThru password answer).
Otherwise you'd need to connect it via USB and run setup again
answered 2 years, 4 months ago
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Anonymous
0points
0out of 0found this answer helpful.
Question

When my printer loses power and it comes back on or when you turn the printer off it loses the ip address and i havr to reinstall the software?

Is there a way to stop this from happening other then not turning off the power?
asked 1 year, 5 months ago
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Bubb1974
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Re-install the printer driver.
When given the option to connect to the network, don't select DHCP (dynamic IP assignment).
Instead, give your printer a fixed IP address outside the range of DHCP. There's a button to specify an IP address for the printer.
For example, my router assigns DHCP IP addresses in the range 192.168.1.100 thru 192.168.1.250.
I have the printer on 192.168.1.50
The IP assignment screen will ask you for subnet mask IP, and a gateway IP address.
From a Windows PC connected in the same network as the printer:
Go Start/Run... and type "cmd" [ENTER]
Then in the command box, type "ipconfig" [ENTER]. The output will show your subnet mask and gateway.
Once your printer is connected to the network with the set IP address, remove and recreate the printer at each networked PC.
answered 1 year, 4 months ago
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Dominicus
0points
0out of 0found this answer helpful.
Question

my red light on top keeps blinking

paper got stuck during a printing job and never completed after i cleaned out caught paper in the platten.
i then printed same job and that is when red light started
Tags: mechanacial
asked 2 years, 2 months ago
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rosebud1
melville,ny 11747
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Red light on top keeps blinking, Model ML-2525
answered 1 year, 4 months ago
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abbygail
0points
0out of 0found this answer helpful.
Question

I think what I need is new firmware. Is there an update available?

My ML2525w printer works for awhile when first turned on, but if not used contiuously goes to sleep. The only way I have found to wake it is to walk down the hall, turn it off and then turn it back on. This gets wearisome real fast.

So far I have tried:
reinstalling it with the universal driver,
installing it using an internet cable
instead of a USB cable,
and at Adrian's suggestion,

using a static address.
Nothing helped.

My system uses XP operating system.

I think what I need is new firmware. Is there an update available?
Tags: software, firmware
asked 1 year, 10 months ago
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Bobllll
Houston
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
http://www.samsung.com/us/support/downloads/ML-2525W/XAA#tab4
answered 1 year, 4 months ago
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Dominicus
0points
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