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Black & White Laser Printer

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40 Answers

Questions & Answers for samsung Black & White Laser Printer

Question

Samsung ML-2525w and windows 7.. Printer goes offline and will not print. cannot get printer back online

asked 4 years ago
1chance
usa
on Black & White Laser Printer
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Unistall the driver then re-install it.
answered 2 years, 9 months ago
Anonymous
Jackson, MS
0points
0out of 0found this answer helpful.
answer 2
It is a common install problem that the ML-2525w printer will fail to stay operational after entering the 'sleep mode', the Smart Panel shows the status unavailable, any print window shows the status as 'offline', however it continues to show an active IP address and DHCP client registry on your LAN / router. The printer seems to install fine, and for a few minutes its status is good and prints successfully. But after it goes to sleep, you can't wake it... unless you restart it... and then symptoms repeat. Resolution: When installing in a wireless LAN, NEVER... repeat, NEVER install via the USB cable. ALWAYS use a standard CAT5 Ethernet LAN cable for wireless installs! The User Guide suggests either will work for wireless installs, but my experience indicates installs are reliable ONLY via LAN cables. Before performing a reinstall I recommend issuing a 'reset' / 'clear' (restore Factory Default) from the 'Network Settings' tab of the Samsung SyncThru Web Service program.
answered 3 years, 8 months ago
ML2525Owner
Midwest
-1point
1out of 3found this answer helpful.
answer 3
From my experience with that, I believe that there is some sort of bug in the printer that makes it change it's own IP address without warning.
My way of fixing that was by:
1. Going to the printers folder
2. Right-clicking the printer that you are using
3. Selecting properties
4. Selecting the ports tab
Okay, now the next steps are a bit difficult to explain, but I'll try my best,
5. In the box showing all those weird names and etc. find the box that is check-marked
6. Now, you need to see the full title of the port, so expand the tab thingamajigy so you can reveal the full port name
7. Read the title of the port (Should be xxx.xxx.x.xxx ("x"s being numbers))
8. Check-mark the box that says "enable printer pooling"
9. Click on "add port"
10. Choose "Standard TCP/IP port"
11. Click "Next"
12. For those two boxes, you need to input an IP address which is close to the one(s) that you already have set on (For example, I have a printer IP adress of 192.168.1.102, I make a port that is 192.168.1.10[3,4,1, and 0] (Requiring you to add another port (and another, and another....))
13. Next and Next
14. When done adding those ports, checkmark them and press apply
15. Start printing

Tell me if it doesn't work
Have fun ^^
answered 3 years, 10 months ago
29732B
-1point
2out of 5found this answer helpful.
Question

How do I connect wirelessly to the printer?

asked 4 years ago
stoverm
on Black & White Laser Printer
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
First, plug it into your router or your network via ethernet so it can get an IP address via DHCP. Then browse to its IP address by typing that into a browser window. It's much easier to configure this printer via the web utility built into the printer.
answered 3 years, 5 months ago
salilm
-8points
1out of 10found this answer helpful.
Question

Why does the printer go offline

I cannot print to this printer. It goes offline almost immediately. Have to turn off and turn on again immediately.
asked 4 years ago
rogerd99
on Black & White Laser Printer
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Just got my ml-2525w printer recently and had a similar issue. It would go offline within an hour or two and the only way to resolve it was to turn the printer off, then back on. Of course, this pretty much defeated the purpose of having a wireless printer..

If you have a wireless router and it's physically located close to your printer, an easy fix is to attach an ethernet cable from your wireless router to your printer. Turn your printer off, then back on and leave the cable connected permanently.

The printer will automatically switch from using it's wireless connection to using it's ethernet connection. The good part is that since you have a wireless router, you can still continue to print to your printer wirelessly.

Also, I have my printer configured to use static IP, partly because I think I noticed the installation program seemed to hardcode the IP address of the printer, even with DHCP. if you still have issues with printing to your printer reliably you may want to try using a static IP address for your printer as well.

By the way, if you use DHCP, in your wireless router, create a DHCP reservation for your printer, so that it always gets assigned the same IP address by your router. This will save you heartache later on.
answered 3 years, 4 months ago
Anonymous
-3points
0out of 3found this answer helpful.
Question

Drivers and print software available for download.

I have a NetBook with no cd drive. Where can I download the softeware for my printer. Also the printer is on my wireless network, and I am trying to find it with my NetBook and am struggling. Any pointers?
asked 3 years, 11 months ago
hardingjunkmail
Phoenix, AZ
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=US&CttFileID=2537165&CDCttType=DR&ModelType=C&ModelName=ML-2525W/XAA&VPath=DR/200911/20091103135916250/ML-2525W_Win7_Print.exe
havent tried yet but that is what i got from support.
answered 3 years, 11 months ago
EMMO
0points
0out of 0found this answer helpful.
Question

how do i set the printer ip address to be static?

asked 3 years, 11 months ago
anand
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To get the current IP of the printer, press and hold the Stop/Cancel button until the status LED goes from a slow blink to a fast blink. That will make it print a config page with the IP address on it. Connect to the SyncThru web interface by putting that address in your browser's address bar. From there you can access the network settings and change to a static IP.
answered 3 years, 11 months ago
jharris
0points
0out of 0found this answer helpful.
Question

How to disable wireless printing on a samsung ML-2525W printer?

asked 3 years, 9 months ago
afelhofer
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Opened the printer management console SyncThru Web Service via a browser by entering its IP address (as seen in my router's admin webpage).
Clicked Network Settings at the top
Clicked Wireless on the left
Clicked Custom for Wireless Settings
Deleted the SSID that was already there in the field 'Insert New SSID'. Don't search the list.
Clicked Next
Clicked Apply.
The blue light on the printer goes off and you will see on the refreshed page Link Status: Not Connected
answered 3 years, 1 month ago
Aceof89
+1point
1out of 1found this answer helpful.
Question

How can I change the HOSTNAME of my printer?

I want to change the hostname of my ML-2525W printer. The default is terrible and unintuitive. Please tell me there is a way to change this.
asked 3 years, 8 months ago
Anonymous
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
log in to the IP of your printer using http://<ip of the printer> in your browser. Under Network Settings you can change the hostname. (see the SyncThru password answer, you'll need it to complete the step)
answered 3 years, 8 months ago
Anonymous
0points
0out of 0found this answer helpful.
Question

How do I turn on the wireless function for my ML2525W?

asked 3 years, 2 months ago
vvoils
home
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The wireless function is always on when the printer is on, it just needs to be installed on your wireless router system. This is accomplished by connecting the printer, via usb, to a computer that is already connected to your wireless router. You need to run the wireless setup from the installation CD from the computer. The setup will search for wireless connections available and you would select the appropriate connection. The setup routine will prompt for the access key code for that router. Then it will indicate whether it connects or not. If not, you need to change something in your setup parameters and try again. Once it is connected to the wireless, you will be prompted to disconnect the usb and the setup will load and install the drivers and Smart Panel from the CD to your computer. Note: this printer is strictly b/g wireless compatible and will not connect to a wireless connection that includes n-band wireless conventions. Hope you find this helpful.
answered 3 years, 2 months ago
Wadayuwant
New Mexico
0points
0out of 0found this answer helpful.
Question

connect to wireless network

asked 3 years ago
jmerr
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm experiencing the same problem. I'm beggining to wonder if the wireless feature works.
answered 2 years, 11 months ago
gspeth
+1point
1out of 1found this answer helpful.
Question

How do you get Model #: ML-2525W/XAA to print a sheet 15 inchs long, settings always make it back to 14 inch

asked 2 years, 11 months ago
PDXMANG
USA
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Launch the "Smart Panel" application that installed with your printer drivers.
Click on the "Printer Settings" button.
Got to the "Machine Settings" tab in the pop-up window.
There, click on the "Paper" section from the lefthand pane.
This will allow you to setup a new default paper size for all following print jobs...or you can specify a custom paper size (in millimiters)
answered 2 years, 8 months ago
Dominicus
0points
0out of 0found this answer helpful.
Question

CANNOT PRINT

I recently bought an ML2525 Wireless printer. I have two laptops at home, one running XP and one running windows 7. During the installation the SW couldn't find the printer on the network so I entered the network parameters manually and the printer connected to the network and I could print.

Here is the issue: When I turn my laptops off and then back on they won't print - the computers cannot find the printer. If I turn the printer off and back on things start working again. Can you help me fix this? I don't believe I should have to turn the printer on and off each time I need to use it.

Can you help with this? The SW that came with the printer is dated 2009 so it may be out of date. Can you tell me what downloads I need to install and in what order to upgrade to the latest release.

Thanks for your help.
Regards,
Pete
asked 2 years, 11 months ago
PSchestopol
Atltanta, GA, USA
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I suggest you re-run installation, and instead of taking the default option of DHCP, assign an IP address outside the range of your router DHCP.
Routers assign IP addresses dynamically for devices with DHCP enabled.
Typically, routers assign IP's in the range 192.168.1.100 thru 250.
Set your printer manually to an IP lower or slightly higher than the range (i.e. 192.168.1.50).
There's a button to manually set the IP address as part of the printer wireless configuration screens.
You'll need the IP addresses of your subnet and gateway. If you don't know these, turn on one of your Windows laptops and:
Start/Run... enter "cmd" [ENTER]. In the pop-up box, type "ipconfig" [ENTER]
This will generate some output showing your network setup. Find the IP addresses for your subnet mask and gateway there.
answered 2 years, 8 months ago
Dominicus
-1point
0out of 1found this answer helpful.
Question

how do I print configuration setting for my ml-2525w

asked 2 years, 10 months ago
hlavender
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Open the "Smart Panel" application that installed with your printer driver.
Click on "Printer Settings"
On the pop-up screen (SyncThru web service), click on "Print Information".
There's a button that will "Print Printer Configuration Page"
answered 2 years, 8 months ago
Dominicus
-1point
0out of 1found this answer helpful.
Question

How do I enable double-sided printing?

asked 2 years, 10 months ago
mhgcats
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
In Windows, when you are in the Print dialog box, hit "Preferences".
This opens a secondary dialog box that allows you to adjust settings for that print job.
In the "Advanced" tab, select one of the options in the "Double Sided Printing" section.
answered 2 years, 8 months ago
Dominicus
0points
0out of 0found this answer helpful.
Question

Is there a low power mode?

any low power mode so I can leave it on all the time?
asked 2 years, 9 months ago
GhostMagic
Raeford, NC
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The printer goes to sleep-mode automatically after a few minutes of inactivity.
Open the "SmartPanel" application that installs with your printer driver. After ~5min of last print, the printer will show status "Sleeping..."
You can leave on continuously.
answered 2 years, 8 months ago
Dominicus
0points
0out of 0found this answer helpful.
Question

When my printer loses power and it comes back on or when you turn the printer off it loses the ip address and i havr to reinstall the software?

Is there a way to stop this from happening other then not turning off the power?
asked 2 years, 8 months ago
Bubb1974
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Re-install the printer driver.
When given the option to connect to the network, don't select DHCP (dynamic IP assignment).
Instead, give your printer a fixed IP address outside the range of DHCP. There's a button to specify an IP address for the printer.
For example, my router assigns DHCP IP addresses in the range 192.168.1.100 thru 192.168.1.250.
I have the printer on 192.168.1.50
The IP assignment screen will ask you for subnet mask IP, and a gateway IP address.
From a Windows PC connected in the same network as the printer:
Go Start/Run... and type "cmd" [ENTER]
Then in the command box, type "ipconfig" [ENTER]. The output will show your subnet mask and gateway.
Once your printer is connected to the network with the set IP address, remove and recreate the printer at each networked PC.
answered 2 years, 8 months ago
Dominicus
0points
0out of 0found this answer helpful.
Question

ML2525W - PRINT FADES OUT ON EXTREME RIGHT SIDE OF PAGE

HAVE CHANGED TONER CARTRIDGE - SHUT OFF - UNPLUGGED - ETC.- NO CHANGE - ON PAGES WITH FULL TEXT THE PRINTING FADES OUT ON THE EXTREME RIGHT SIDE OF THE PAGE.
asked 2 years, 4 months ago
barry123
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We're sorry to hear you're encountering this issue. We recommend you refer to the following troubleshooting article that will help you address a wide range of printing issues you may encounter.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=394641&modelname=ML-2525W&modelcode=&session_id=PqM2pvhLt6dWDpT9DJBP9kxZTL53GqWpFh1WsG7GszvVJpL1wQ6L%21-1721297013%211358249754%211336577078970

If you have any additional questions, we suggest your refer to your product manual or the product page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manual, driver, firmware & software downloads.

http://www.samsung.com/us/support/owners/product/ML-2525W

If the issue persists, we recommend you click "Request Service" via the link above if the printer is still under its 12-month parts & labor warranty.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 4 months ago
SamsungTech73
-3points
0out of 3found this answer helpful.
Question

the print fades on the right side of the paper

asked 2 years, 4 months ago
bobbonomi
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We're sorry to hear you're encountering this issue. We recommend you review the following troubleshooting article, as it addresses a wide range of print quality issues. Based on your description, it sounds like you've got an uneven print density issue, but we'll let you take the appropriate steps to address the issue.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=394641&modelname=ML-2525W&modelcode=&session_id=PLQ0hrHQbp2rwLLBsLW01GQnGH0GnQ9lMp4WZxD626Z9H0FGtJdL%212007262035%21-1257981264%211338560628239

If you have any additional questions, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manuals, driver, software & firmware downloads.

http://www.samsung.com/us/support/owners/product/ML-2525W

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 4 months ago
SamsungTech73
-5points
0out of 5found this answer helpful.
Question

Manual Duplexing with the 2525W

When I duplex (double sided printing) on this printer with multiple pages, I set the preference to manual duplex (long edge) and the even pages print first, I flip the printed pages over into the paper tray and almost always, the printer will grab two sheets of paper at the same time resulting in an inaccurate duplex output.

Is there anything that works to prevent this from happening?

Thanks..

Rod
asked 2 years, 2 months ago
MerlinTX
Austin, TX, USA
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. This problem is normally caused by the pick-up rollers being dirty. Try cleaning them off, and then wait until they are dry to try printing again. If this doesn't work, then your device may need servicing. Please contact us at 1-800-SAMSUNG, or if you want to come through a social media channel, we have a couple options for you:

If you have a Twitter account, go here or to this URL:
http://twitter.com/#!/samsungsupport
Having a transaction number or model number and serial number handy ahead of time will be helpful.

If you have Facebook, go here to this URL:
http://www.facebook.com/SamsungSupport
Click on the "Support Form" button.
answered 2 years, 2 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

Long Beep sound when printing?

When I print, every paper prints but a long beep sound is coming from the printer at the same time. Already reloaded drivers, etc. and I see no setting for audible tones.
asked 2 years ago
JRventura
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. I'm very sorry for any inconvenience this may have given you. Unfortunately, it seems that your device may need servicing. Please complete a service request here: http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

Will there be any software updates so I can use this printer with apple airprint?

I have an ipad and I would love to be able to print from this printer without using any 3rd party apps (which don't work for everything and is difficul to use). Will there be any upgrades to this printer to make printing wirelessly from an ipad easier?
asked 7 months ago
Printingproblem
Toledo, Ohio
on Black & White Laser Printer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you install the official Samsung Mobile Print app:

https://itunes.apple.com/us/app/samsung-mobile-print/id429611283?mt=8

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 7 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
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