Not printing WIFI, but working USB... RED BLINKING
the wifi samsung printer 1865w is NOT printing via wifi. There is a RED blinking light that does not seem to change. Occasional after reboot the LED light changes to green, but turns RED shortly afterwards. NO PRINTING WIFI. Now, the printer seems to work with the USB, but only after the buttons on the printer are pressed over and over. Meaning, we hit print on computer while plugged into the USB, then push buttons on printer until it prints away. One FAQ stated the red blinking light is low TONER cartridge, but I find that hard to believe, since the printer is fairly new and rarely used. Please help... Just a note- Both wife and I are having the same problems. The wife's PC is running Windows Vista, while my PC is a bit older and running Windows XP.
asked 1 year, 10 months ago
Los Angeles, CA, USA
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Thank you for contacting Samsung.
Most new printers come with what's known as a starter cartridge, which means it will only last a limited time, so we recommend the instruction suggested in the FAQ article below and try replacing the toner cartridge.
If the issue persists, we recommend you email us at firstname.lastname@example.org. Please provide a brief description of your product issue, as well as the product model, serial number and your contact info.
Thank you for being a Samsung customer!
The Samsung Online Support Team
answered 1 year, 10 months ago
0out of 4found this answer helpful.