Agreed; poor wireless adapter performance of this device only connects to router under ideal "fresh" connection and then drops. Ping TTL response is erratic at best; SNR is great on the router-side for the connection initially and then drops. IMO this is a wireless firmware issue with this printer which needs to be resolved.

Samsung... We need HELP please; If you are going to release an entry-level product like this an expect it to be successful, please make sure the wireless feature-set works correctly.

Best answer

answered 1 year, 5 months ago

Username

jargon60

Plano, TX

+10points

10out of 10found this answer helpful.

answer 2

connect printer via USB to computer then load software CD that came in with the unit.. then follow the wireless setup... before installation is over, setup will ask you to remove USB connection... then just follow still until it ask you to print test page ... if you dont have CD software just download print driver on this website...

answered 1 year ago

Username

EURI

-6points

2out of 10found this answer helpful.

Question

Registration

I entered this reg.# which was very hard to find/read and I get an error during registration. CNG1JC9100991AB7KOB7C6318.
Is this correct?

Tags: miscellaneous

asked 9 months ago

Username

Babar528

Richmond, VA

on ML-1865W

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thank you for contacting Samsung.

Unfortunately, we would not be able to tell you what the sticker on your printer says. Nevertheless, we pasted the provided serial number into our database and it turned up no history, so we encourage to try your registration once more. Should you wish to contact us again, please be sure to provide any error messages you receive, as this will allow us to better assist you.

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 9 months ago

Username

SamsungTech73

0points

0out of 0found this answer helpful.

Question

what does measn when you have a solid red led light lit.

Tags: Error Messages & Status LED's

asked 4 months, 4 weeks ago

Username

Fabolous

on ML-1865W

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thank you for contacting Samsung. It can indicate a number of things:

- The cover is opened. Close the cover completely.
- There is no paper in the tray. Load paper in the tray.
- The machine has stopped due to a major error.
- Your system has some problems. If this problem occurs, contact a service representative.
- A toner cartridge has almost reached its estimated cartridge life

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 4 months, 3 weeks ago

Username

SamsungTech42

0points

0out of 0found this answer helpful.

Question

How long does the toner last?

asked 1 year, 5 months ago

Username

yessy

on ML-1865W

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

The printer comes with a cartridge that is good for 700 pages of standard print. But the normal replacement cartridge is good for 1500 pages.

answered 1 year, 5 months ago

Username

jctoad

Michigan

+1point

1out of 1found this answer helpful.

Question

how to find printer's mac address?

asked 1 year, 5 months ago

Username

tonyikego

on ML-1865W

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Press and hold the power button for about 10 seconds. A printout will appear with that information. It's probably also on the bottom/side of the printer (look for a sticker with the printers serial number) or on the original box.

- Jim

answered 1 year, 5 months ago

Username

Anonymous

-3points

0out of 3found this answer helpful.

Question

wireless connection isn't working

Tags: networking

asked 2 months ago

Username

jkelbaugh

on ML-1865W

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thank you for contacting Samsung. Here's our troubleshooting guide for this issue: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=420167&modelname=ML-1865W&modelcode=ML-1865W%2FXAA

If your problem still persists, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 1 month, 3 weeks ago

Username

SamsungTech42

0points

0out of 0found this answer helpful.

Question

I need the pairing code to install my printer ML-1865W

asked 1 year, 7 months ago

Username

kkline1999

on ML-1865W

+1point

1out of 1found this question helpful.

1 answer

Answers

answer 1

You need to print the Network Configuration Report. You will find the PIN at the bottom of the page.

Top 1000 Contributor

answered 1 year, 5 months ago

Username

TheKingsOwn

Harbor Springs MI

+2points

2out of 2found this answer helpful.

Question

Printer is networked wirelessly, after some idle time, it will print a page that says "Device Status?" and if left unattended will empty the

the paper tray by printing the same thing over and over as long as there is paper in it. put more paper in, same thing happens. Very annoying.

asked 1 year, 7 months ago

Username

jclou812

on ML-1865W

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Partial input:

I've have observed this problem as well; and my belief is it is related to the poor embedded wireless adapter performance. It disconnects from the wireless network continuously. I have attempted many different wireless router "channel" changes in an attempt to find one that will accommodate the printer to remain connected. I continuously have to power cycle my printer to reconnect it to my Linksys/DD-WRT based firmware wireless router.

I have the .06 firmware - Is there anything newer?

answered 1 year, 5 months ago

Username

jargon60

Plano, TX

+3points

3out of 3found this answer helpful.

Question

It takes over 60 seconds for the printer to print a page from my Mac, OSX 10.6.8. How can I fix?

Tags: slow print

asked 1 year, 6 months ago

Username

lshaw7878

san diego

on ML-1865W

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Try add the same printer using IPP protocol:
1. System Preference -> Print & Fax -> Click on "+" sign right below the list of printers
2. A pop-up "Add Printer" window will open, Select "IP" on the top left
3. Select "Internet Printing Protocol - IPP"
4. Fill in the IP address in "Address:" field (Refer to owner manual to find out IP address of your printer"
5. Give it a Name in Name:
6. Click Add.
Now try to print it to the printer you just setup. It should be much faster than using Bonjour protocol.

answered 1 year, 5 months ago

Username

chan02662

San Francisco

0points

0out of 0found this answer helpful.

Question

Not printing WIFI, but working USB... RED BLINKING

the wifi samsung printer 1865w is NOT printing via wifi. There is a RED blinking light that does not seem to change. Occasional after reboot the LED light changes to green, but turns RED shortly afterwards. NO PRINTING WIFI. Now, the printer seems to work with the USB, but only after the buttons on the printer are pressed over and over. Meaning, we hit print on computer while plugged into the USB, then push buttons on printer until it prints away. One FAQ stated the red blinking light is low TONER cartridge, but I find that hard to believe, since the printer is fairly new and rarely used. Please help... Just a note- Both wife and I are having the same problems. The wife's PC is running Windows Vista, while my PC is a bit older and running Windows XP.

Tags: networking, drivers & software, Error Messages & Status LED's, maintenance, printing

asked 8 months ago

Username

sheriffbob

Los Angeles, CA, USA

on ML-1865W

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thank you for contacting Samsung.

Most new printers come with what's known as a starter cartridge, which means it will only last a limited time, so we recommend the instruction suggested in the FAQ article below and try replacing the toner cartridge.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00000196&fm_seq=364

If the issue persists, we recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the product model, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 8 months ago

Username

SamsungTech73

-2points

0out of 2found this answer helpful.

Question

The smart panel is now telling me "a print job is saved" or something similar

I know that I must have clicked on something to save the print jobs but when it's printing it keeps telling me that "a print job is saved".

I don't want it to save print jobs, any idea how to turn this feature off?

Thanks!

Tags: printing

asked 6 months ago

Username

kargo27

Ft. Worth, TX

on ML-1865W

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thank you for contacting Samsung.

We have conferred with our resident printer specialist and he indicates that he is unaware of a setting in the Smart Panel that allows you to save a print job. He recommends you reinstall the printer to see if the issue persists.

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 6 months ago

Username

SamsungTech73

0points

0out of 0found this answer helpful.

Question

printer offline? Why ?

asked 1 year, 7 months ago

Username

tcayot

on ML-1865W

+1point

1out of 1found this question helpful.

0 answers

Answers

This question currently has no approved answers.

Question

NEED INSTRUCTIONS ON SETTING PAGE MARGINS

Printing insurance forms CMS, off margin by ? 2mm

asked 1 year, 7 months ago

Username

Leecain

middlesboro

on ML-1865W

0points

0out of 0found this question helpful.

0 answers

Answers

This question currently has no approved answers.

Question

i can not get the machine to work wirelessly only with a cable connect

Tags: connectivity

asked 1 year, 6 months ago

Username

baltimore340

maryland, usa

on ML-1865W

0points

0out of 0found this question helpful.

0 answers

Answers

This question currently has no approved answers.

Question

SAMSUNG GALAXY S2 AND SAMSUNG 1865w PRINTER

Please provide me with the way to print via bluetooth from the Samsung Galaxy S II phone direct to the Samsung 1865W printer without cables. Thank you. What hardware and software is required to make a bluetooth connection between these two devices. Thank you. -Randall

asked 1 year, 4 months ago

Username

rskolnik

Fountain Hills, AZ

on ML-1865W

0points

0out of 0found this question helpful.

0 answers

Answers

This question currently has no approved answers.

Question

Will this printer print off the internet?

asked 1 year, 4 months ago

Username

Tweedle

Salisbury, NC

on ML-1865W

0points

0out of 0found this question helpful.

0 answers

Answers

This question currently has no approved answers.

Question

how do i cancel print on my samsung ml-1865W

asked 1 year, 8 months ago

Username

lphil

usa

on ML-1865W

0points

0out of 0found this question helpful.

0 answers

Answers

This question currently has no approved answers.

Question

Is the ML-1865 laser printer compatable with Apple's iPad (first generation)? I do not believe it is on their list, but your info may be more current

asked 1 year, 8 months ago

Username

SamKent

on ML-1865W

-1point

0out of 1found this question helpful.

0 answers

Answers

This question currently has no approved answers.

Question

Will not connect to portthru....

asked 1 year, 7 months ago

Username

tcat07

San Antonio, TX

on ML-1865W

0points

0out of 0found this question helpful.

0 answers

Answers

This question currently has no approved answers.

Question

I bought the ML-1865W printer in the USA but for use in Israel.

Do you make an adapter for 220V for this printer? Thanks.

Tags: power question

asked 1 year, 8 months ago

Username

Anonymous

on ML-1865W

-1point

0out of 1found this question helpful.

0 answers

Answers

This question currently has no approved answers.

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Looking for Answers about samsung ML-1865W?

Customer questions and answers for ML-1865W

Customer questions and answers for samsung ML-1865W

ml 1865W can't get wireless to work, need usb connection for printer to print.

Registration

what does measn when you have a solid red led light lit.

How long does the toner last?

how to find printer's mac address?

wireless connection isn't working

I need the pairing code to install my printer ML-1865W

Printer is networked wirelessly, after some idle time, it will print a page that says "Device Status?" and if left unattended will empty the

It takes over 60 seconds for the printer to print a page from my Mac, OSX 10.6.8. How can I fix?

Not printing WIFI, but working USB... RED BLINKING

The smart panel is now telling me "a print job is saved" or something similar

printer offline? Why ?

NEED INSTRUCTIONS ON SETTING PAGE MARGINS

i can not get the machine to work wirelessly only with a cable connect

SAMSUNG GALAXY S2 AND SAMSUNG 1865w PRINTER

Will this printer print off the internet?

how do i cancel print on my samsung ml-1865W

Is the ML-1865 laser printer compatable with Apple's iPad (first generation)? I do not believe it is on their list, but your info may be more current

Will not connect to portthru....

I bought the ML-1865W printer in the USA but for use in Israel.

Customer questions and answers for

ML-1865W