Looking for Answers about samsung ML-1665?

The power button works well to turn on the printer, but it does not to turn off the printer. What is wrong with the printer. I got it yesterday and I think something is wrong with it. Should I return it to the seller, which is Amazon.com.

Please advise with correct solution.

The following data appears in my Application Event Log:

Log Name: Application
Source: Application Error
Date: 7/14/2011 11:25:51 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Pluto
Description:
Faulting application LUpdate.exe, version 1.0.0.8, time stamp 0x4c0cca59, faulting module ntdll.dll, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000005, fault offset 0x00065bdb, process id 0x68c, application start time 0x01cc423a3c1a9b7f.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-07-14T15:25:51.000Z" />
<EventRecordID>102599</EventRecordID>
<Channel>Application</Channel>
<Computer>Pluto</Computer>
<Security />
</System>
<EventData>
<Data>LUpdate.exe</Data>
<Data>1.0.0.8</Data>
<Data>4c0cca59</Data>
<Data>ntdll.dll</Data>
<Data>6.0.6002.18327</Data>
<Data>4cb73436</Data>
<Data>c0000005</Data>
<Data>00065bdb</Data>
<Data>68c</Data>
<Data>01cc423a3c1a9b7f</Data>
</EventData>
</Event>

The following appears about 30 seconds earlier in my Application Event Log
Log Name: Application
Source: Application Error
Date: 7/14/2011 11:25:21 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Pluto
Description:
Faulting application LUpdate.exe, version 1.0.0.8, time stamp 0x4c0cca59, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00000000, process id 0x68c, application start time 0x01cc423a3c1a9b7f.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-07-14T15:25:21.000Z" />
<EventRecordID>102596</EventRecordID>
<Channel>Application</Channel>
<Computer>Pluto</Computer>
<Security />
</System>
<EventData>
<Data>LUpdate.exe</Data>
<Data>1.0.0.8</Data>
<Data>4c0cca59</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>00000000</Data>
<Data>68c</Data>
<Data>01cc423a3c1a9b7f</Data>
</EventData>
</Event>

The following data appears in Report.wer (Path=C:\Users\Michael\appdata\local\microsoft\windows\wer\reportarchive\Report0ee45f1f):
Version=1
EventType=APPCRASH
EventTime=129551307516042847
ReportType=2
Consent=1
UploadTime=129551307588426847
Response.BucketId=9
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=LUpdate.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.0.8
Sig[2].Name=Application Timestamp
Sig[2].Value=4c0cca59
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.0.6002.18327
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4cb73436
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00065bdb
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.0.6002.2.2.0.256.6
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=1b40
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=df670e8408f32b9bfb63a92b08e6b365
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=f8d8
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=83a4e77b35fc0c9f32478125832f9529
UI[2]=C:\Program Files\SamsungPrinterLiveUpdate\LUpdate.exe
UI[3]=LUpdate MFC Application has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=9/nBucketTable=1/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=LUpdate MFC Application
AppPath=C:\Program Files\SamsungPrinterLiveUpdate\LUpdate.exe

it work perfectly in win xp & in win win 7 it gives some short of errors

first it says "pleast wait while printer send info to window " & it won't aly last

& after that it says "yous picture won't print because of an internal error"

please help me with this

Both for model ML-1665 laser printer.

I purchased this printer and am looking for cartridge replacements. Does Samsung have any cartridges compatible with the MLT-D104S?

after I followed the instructions, I still get this error

I just set up my new ml-1665/XAA. The install placed an icon for Dr. Printer on my desktop but when I launch it, I receive a popup that Dr. Printer is not installed. I re-ran the install from the cd & still no Dr. Printer. How can I get this utility installed?

See above

I have a Samsung ML-1665 B&W Laser Printer. Is there a way I can access the total number of copies that have been made on a particular toner cartridge?

It turned on and worked fine without any problems. Now I am done printing for the day and tried to turn it off and nothing happens.

This is a buisness printer and 2 cartridges have been purchased and neither will function with the printer. These cartridges are purchesed from staples and are off brand cartridges. Is there any way of solving this with out going on a safari to find another cartridge for this printer. It seems that toner for this printer is not readily available