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LN40D550K1F

Customer questions and answers for
LN40D550K1F

Customer questions and answers:
131 Questions
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80 Answers

Customer questions and answers for samsung LN40D550K1F

Question

What is the remote code for this TV for our Comcast remote control?

Tried 0060,0702,0030,0178,0056, none of these worked.
asked 1 year, 7 months ago
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dheydt
Fair Oaks, CA
on LN40D550K1F
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0out of 0found this question helpful.
2 answers
Answers
answer 1
Due to some manufacturers using different codes for their IR remotes, Samsung does not offer universal codes or support for these remotes. In order to find out your remote’s code for our Samsung TVs, it is best that you contact your remotes manufacturer for further details.

-MrSamsung
answered 1 year, 7 months ago
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MrSamsung
Samsung HQ
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answer 2
I have Comcast as well and used code 10812 for the Comcast remote. This allows power on/off and volume control
answered 1 year, 3 months ago
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dj5910
Indianapolis
+2points
2out of 2found this answer helpful.
Question

How do you get rid of the sidebar That lists things on the left side-

It comes and goes and I want to remove it completely
Tags: important
asked 1 year, 8 months ago
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blondy
75052
on LN40D550K1F
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0out of 0found this question helpful.
1 answer
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answer 1
use the setup menu - cancel "Epop"(turn it off)
answered 1 year, 7 months ago
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Orion352
Pueblo West, CO
0points
0out of 0found this answer helpful.
Question

We have a 40" lcd tv 5 Series and want to know if it can be transported horizontally?

asked 1 year, 7 months ago
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crebresh
on LN40D550K1F
0points
0out of 0found this question helpful.
1 answer
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answer 1
All Samsung TVs should be transported standing up, in its own shipping box. Please do not lay the panel down or transport it any other way besides straight up, as this may cause damage to your panel.

-MrSamsung
answered 1 year, 7 months ago
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MrSamsung
Samsung HQ
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Question

my volume on my TV suddenly does not work please guide me to how to fix this problem

asked 1 year, 7 months ago
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bellavida
san diego
on LN40D550K1F
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0out of 0found this question helpful.
1 answer
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answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

-MrSamsung
answered 1 year, 7 months ago
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MrSamsung
Samsung HQ
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Question

what is the TV universal code for Model LN40D550K1FXZA

Trying to connect TV and cable remotes
asked 1 year, 7 months ago
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kfrances
washington
on LN40D550K1F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Due to some manufacturers using different codes for their IR remotes, Samsung does not offer universal codes or support for these remotes. In order to find out your remote’s code for our Samsung TVs, it is best that you contact your remotes manufacturer for further details.

-MrSamsung
answered 1 year, 7 months ago
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MrSamsung
Samsung HQ
-1point
0out of 1found this answer helpful.
Question

my tv does not work with samsung adapter

I BOUGHT THE PROPER SAMSUNG ADAPTER, THE TV CONNECTS THRU THE ADAPTER TO THE INTERNET, BUT I CAN'T DO ANYTHING PAST THIS POINT. IS THEIR ANY SOFTWARE UPGRADE THAT WILL ALLOW ME TO ACCESS APPS ON THE INTERNET, IE: NETFLIX, AMAZON.COM, ETC.....
Tags: internet ready
asked 1 year, 7 months ago
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SXTT38A
on LN40D550K1F
0points
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1 answer
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answer 1
Although this model does not have direct access to Samsung Apps (like Netflix, Pandora or YouTube), it can access App content through a 2010-11 Samsung BD player (the blu-ray player will handle the Internet content processing). Additionally, although this model offers AllShare DLNA for streaming saved content from a DLNA device (PC, Cell Phone, Etc.) through a wired or wireless connection with a Samsung Linkstick to a home network, the Linkstick itself cannot add Internet@TV functionality. The Linkstick can only facilitate a network connection to Samsung Devices that already offer either network connectivity or Internet@TV and Samsung Apps.

Thank you for the opportunity to assist you,

-MrSamsung
answered 1 year, 7 months ago
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MrSamsung
Samsung HQ
-1point
0out of 1found this answer helpful.
Question

LN40D550K1FXZA intermittently excepts cable signal through HDMI

My LN40D550K1FXZA about once a day shows that it is not recieving signal from my cable box through the HDMI input. All I have to do is unplug the HDMI cable from the HDMI input on the tv and plug it back into the same HDMI Input on the tv. I dont have to touch anything else except that.
Tags: faulty hdmi input ln40d550k1fxza
asked 1 year, 7 months ago
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Jfrates
Jacksonville Fl
on LN40D550K1F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

-MrSamsung
answered 1 year, 6 months ago
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MrSamsung
Samsung HQ
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0out of 0found this answer helpful.
Question

once hooked up to the internet how would i veiw netflix?

asked 1 year, 6 months ago
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doinggood
on LN40D550K1F
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Although this model does not have direct access to Samsung Apps (like Netflix, Pandora or YouTube), it can access App content through a 2010-11 Samsung BD player (the blu-ray player will handle the Internet content processing). Unfortunately, I currently do not have any information on Samsung Apps or Smart TV being added to the 2010 and earlier models that do not offer said features.

Thank you for the opportunity to assist you,

-MrSamsung
answered 1 year, 6 months ago
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MrSamsung
Samsung HQ
-2points
0out of 2found this answer helpful.
Question

Can I watch netflix on this tv, and if so how?

Id really like to watch netflix on this tv. Is this possible if we connect it with that wireless adapter or by Ethernet? I know this isn't one of the "smart' TVs but I was hoping I could do netflix on it too. Any suggestions?
Tags: netflix, internet capabilities
asked 1 year, 6 months ago
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Moony
Austin. TX
on LN40D550K1F
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Although this model does not have direct access to Samsung Apps (like Netflix, Pandora or YouTube), it can access App content through a 2010-11 Samsung BD player (the blu-ray player will handle the Internet content processing). Unfortunately, I currently do not have any information on Samsung Apps or Smart TV being added to the 2010 and earlier models that do not offer said features.

Thank you for the opportunity to assist you,

-MrSamsung
answered 1 year, 6 months ago
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Username 
MrSamsung
Samsung HQ
-2points
0out of 2found this answer helpful.
Question

how do you reset all settings back to factory settings

asked 1 year, 6 months ago
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ketabe
NH
on LN40D550K1F
0points
0out of 0found this question helpful.
1 answer
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answer 1
press menu and scroll down to reset picture.
answered 1 year, 5 months ago
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kingofmyqueen
Omaha, NE
0points
0out of 0found this answer helpful.
Question

about the audio out port

I noticed if I connect headsets to the audio out port, I still hear sound on the tv. Can this be changed? Also, I want to buy a cheap set of wireless speakers to place on my nightstands. I wish I could afford Samsung spakers. I've tried my audio unlimited speakers, but the transmitter keeps cutting in and out with this tv. Can you tell me which ones would work best with this tv? Thank you
Tags: audio out port
asked 1 year, 6 months ago
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catetz
Gold Hill, NC
on LN40D550K1F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Unfortunately, headphone jacks are not available on this unit; however you can still connect headphones to this unit with a third party headphone device (either through RCA, 3.5mm jack or Optical). Since the audio outputs on this unit are a fixed pass through type of connection, you would need an intermediary device to control the volume, since the TV does not have control of the volume coming out of the analogue and digital audio outputs. Additionally, the Samsung TVs will not offer direct wireless connectivity to wireless capable headphones.

Additionally, although I cannot suggest the purchase of another manufacturer's product, I would have to refer this question to others on this forum.

-MrSamsung
answered 1 year, 6 months ago
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MrSamsung
Samsung HQ
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0out of 0found this answer helpful.
Question

AllShare

Allshare doesn't recognize the files on my pc so I can't get them to my TV. Please help!
asked 1 year, 6 months ago
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mvconklin
Sunderland, MA
on LN40D550K1F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For more information on how to share content between your TV and PC, using PC Share Manager/AllShare and how to download/configure this feature, please navigate to the links below:

Download PC Share Manager (2010 and earlier):
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?AT_ID=145743&PROD_ID=#prd_ia_cd#&PG_ID=-1&PROD_SUB_ID=0

Download and Install AllShare (2011 and later):
http://www.samsung.com/us/support/s...

Configuration:
http://www.samsung.com/us/support/s...

Network Setup:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?AT_ID=157638&PROD_ID=#prd_ia_cd#&PG_ID=-1&PROD_SUB_ID=0

AllShare Setup:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?AT_ID=364100&PROD_ID=#prd_ia_cd#&PG_ID=-1&PROD_SUB_ID=0

Additionally, when using Windows 7, Windows Media Player can be used to stream content to the AllShare Samsung TVs.
For more information on streaming using Windows Media Player and Windows Media Library, please navigate to the link below:

http://www.samsung.com/us/support/s...

-MrSamsung
answered 1 year, 6 months ago
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MrSamsung
Samsung HQ
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0out of 0found this answer helpful.
Question

How do you perform a firmware update on the LN40D550K1F models?

The procedure is not explained in the manual.
Tags: firmware, updates
asked 1 year, 5 months ago
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tgosselin
Massachusetts
on LN40D550K1F
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
go to the support page of this model. If one is available it will be listed. If one is listed please review your manual on how to properly update the firmware.
answered 1 year, 5 months ago
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kingofmyqueen
Omaha, NE
-1point
0out of 1found this answer helpful.
Question

Where can I find a Samsung Wireless LAN Adapter?

asked 1 year, 5 months ago
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cgmelsue
on LN40D550K1F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Under the products tab on the Samsung website.
answered 1 year, 5 months ago
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kingofmyqueen
Omaha, NE
0points
0out of 0found this answer helpful.
Question

I don't have a remote for my Samsung LN40D550K1 TV. What's the best way to replace it?

Tags: remote
asked 1 year, 5 months ago
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speedtree
home
on LN40D550K1F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact Customer Service via phone chat or email.
answered 1 year, 5 months ago
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kingofmyqueen
Omaha, NE
0points
0out of 0found this answer helpful.
Question

Why is Dolby Digital option grayed out?

Tags: dolby dogital
asked 1 year, 5 months ago
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Lowcountryrev
on LN40D550K1F
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0out of 0found this question helpful.
1 answer
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answer 1
When the TV is receiving a coaxial signal, the TV will have the ability to send 5.1 CH sound to the home theater receiver through the Optical output. However, when the source is a digital component connected to the TV via HDMI, only 2 CH audio will be output from all of the TV’s audio output. If you want to hear 5.1 CH audio, please connect the digital audio out jack from your device directly to an amplifier or home theater.

-MrSamsung
answered 1 year, 4 months ago
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MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How do I get red colors to be red and not pinkish?

We have tried different color settings and the reds are not true red in color
Tags: color problem
asked 1 year, 5 months ago
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boiler47
Houston, TX
on LN40D550K1F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You will need to consult with a professional calibrator. The colors are all based on your home set-up i.e lighting, TV make/model etc...hope this helps.
answered 1 year, 4 months ago
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kingofmyqueen
Omaha, NE
0points
0out of 0found this answer helpful.
Question

use of pip

before purchasing this product, I checked the specs and user manual to verify that it had pip capability. It's set up, but I can't find it w/ onscreen menu, in the supplied user manual, or on the remote. Does this tv not have picture-in-picture? If it does, how do i access it?
thank you,
Kim
Tags: features
asked 1 year, 5 months ago
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SamFam
USA
on LN40D550K1F
0points
0out of 0found this question helpful.
1 answer
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answer 1
This unit does actually have a 1-tuner PiP system. PiP 1-tuner systems only allow for one cable connection to be shown at a time on the screen. In order to connect it up, you will need a hard line going into the TV (cable coax) and an active secondary connection (HDMI, component, PC). To activate it up, either head into the TV's menu or click the Tools button on the remote control.

Again, you will need both a coax connection and a secondary input connection in order to properly activate and view PiP on your set. If your option is grayed out, this means that one of the required connections is not active and connected properly.

-MrSamsung
answered 1 year, 4 months ago
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MrSamsung
Samsung HQ
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Question

how do i program my aa59-00481a remote to my vcr/dvd player toshiba

Tags: remote
asked 1 year, 4 months ago
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dasterdly2
la
on LN40D550K1F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although a universal remote would be much easier to set up in this fashion, the Remote that comes with the TV can only be used with the TV itself. The Samsung TV's remote is not a multi-device universal remote. If you have Samsung devices that offer Anynet+ (HDMI-CEC) connectivity, then you may be able to use your one TV remote to control said devices without having to program anything.

-MrSamsung
answered 1 year, 4 months ago
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MrSamsung
Samsung HQ
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Question

I INSTALLED THE USB ROUTER ON TV, I WOULD LIKE TO KNOW IF I CAN PLAY VIDEO GAMES SUCH AS MODERN WARFARE 3 THAT IS LOADED ON MY PC AND IF YES, HOW?

asked 1 year, 4 months ago
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JIMMYF
on LN40D550K1F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Nope,,,,cannot run executables from your pc on your tv,,,,you can stream media from your pc using allshare...
answered 1 year, 4 months ago
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bestnametaken
0points
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