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Customer Questions & Answers for
samsung 40" Class 610 Series 1080p LCD HDTV

Customer Questions & Answers:
92 Questions
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48 Answers

Questions & Answers for samsung 40" Class 610 Series 1080p LCD HDTV

Question

is this tv internet connectible to netflix?

asked 3 years, 2 months ago
pcurtis3
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
If you have a wired or wireless connection to tv.
answered 3 years, 2 months ago
dtee
new york, ny
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answer 2
Although this model does not have direct access to Samsung Apps (like Netflix, Pandora or YouTube), it can access App content through a 2010 Samsung BD player (the blu-ray player will handle the Internet content processing. Hulu+ is only available on the 2010 3D Blu-Ray Players at this time).

-MrSamsung
answered 3 years, 2 months ago
MrSamsung
Samsung HQ
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Question

Can this tv work with a computer as a monitor and tv with pip

asked 4 years ago
jsmith29
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
The LN40C610 does actually have a 1-tuner PiP system. 1-tuner systems only allow for one cable connection to be shown at a time on the screen. In order to connect it up, you will need a hard line going into the TV (cable coax) and an active secondary connection (HDMI, component, PC). To activate it up, either head into the TV's menu or click the Tools button on the remote control.

Again, you will need both a coax connection and a secondary input connection in order to properly activate and view PiP on your set. If your option is grayed out, this means that one of the required connections is not active and connected properly.

-MrSamsung
answered 4 years ago
MrSamsung
Samsung HQ
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Question

What is the difference between the LN40C610 and LN40C630?

asked 3 years, 11 months ago
LoTech
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
From what I can tell by looking at the specs it looks like the ToC (Charcoal vs Red), and some very minor size/aesthetic features are the differences. The hardware and features appear to be identical. FWIW, I just picked up a C610, and at the top of the manual it says "610/630." Hope that helps.
answered 3 years, 3 months ago
gat0rjay
Florida
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Question

When is tv comming out this year?

asked 3 years, 11 months ago
duheel
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
Currently, I do not have this information. Please keep checking back on Samsung.com for any updated information on this and other products.

-MrSamsung
answered 3 years, 11 months ago
MrSamsung
Samsung HQ
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Question

When I turn on my LN40C610 it says that my HDMI/DVI mode is 1920x1080 60 HZ I thought this TV was 120HZ ? how do I get it to 120HZ?

asked 3 years, 11 months ago
Anonymous
46347
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
The processor on the Samsung 120Hz/240Hz units will always display at their respective Hz. Even when the signal is only being transmitted at 60Hz, it will always display at 120Hz/240Hz since the processor is always upconverting the signal. Activating the Auto Motion Plus feature will allow for judder reduction and blurring reduction, depending on what settings you activate. This will enhance your 120Hz/240Hz viewing. The reason you are seeing the 60Hz in the info box is because the info box only displays the signal’s actual Hz and screen resolution and not the info of the picture on the screen after the TV processes it. Meaning that the 60Hz you are seeing is the signals actual Hz and not the screen’s Hz. Currently there is no way to display the screen’s Hz in the info box.

-MrSamsung
answered 3 years, 11 months ago
MrSamsung
Samsung HQ
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Question

How can I view the movie name and rating on screen?

Is there a way/button to have the movie being viewed to be displayed on the screen(the name and rating ie;PG,R, etc) when you turn to the channel it's on?
asked 3 years, 11 months ago
Timex
max meadows, VA
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
Unfortunately, the Samsung TVs do not offer this feature.

-MrSamsung
answered 3 years, 11 months ago
MrSamsung
Samsung HQ
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Question

What video file formats can you play back when connecting a USB drive to this TV?

asked 3 years, 11 months ago
me12
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
Attached is a list of compatible file formats and codecs for the Samsung TVs offering ConnectShare Movie. Additionally, this page can be found at the beginning of the TV's manual (downloadable from the support page)

-MrSamsung
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answered 3 years, 11 months ago
MrSamsung
Samsung HQ
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Question

Can a set of wireless headphones be connected to the LN40C610 and still have the internal speakers active?

My mother and father would like to be able to watch tv together. She requires the volume to be very loud, but my father does not. On their old crt tv the headphones could be hooked up and the tv speakers were still active, is this possible to do with the LN40C610 or LN40B530?
asked 3 years, 11 months ago
Anonymous
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
Yes with the 610. I don't know about the 530. Most wireless headphones come with two or three different plug in devices to connect to the "audio out" connection.
answered 3 years, 6 months ago
Tulsawing
Tulsa, OK
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Question

What is the difference between 1080p native resolution and 1920x1080 native resolution?

asked 3 years, 10 months ago
Anonymous
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
Although both 1080p and 1920x1080 refer to the same resolution size, 1080p refers to the 1920x1080 resolution being transmitted progressively (p), where the image is rendered completely in one frame. 1080i, although sharing the same core resolution, uses two fields to create a frame. One field contains all the odd lines in the image, the other contains all the even lines of the image. Needless to say, 1080p will provide greater image quality over 1080i.

-MrSamsung
answered 3 years, 10 months ago
MrSamsung
Samsung HQ
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Question

Will a samsung tv be damaged if placed in the garage?

I live in south texas, will the heat damage the tv?
asked 3 years, 9 months ago
lucinei84
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
As long as the temperature does not exceed the stated temp in the environmental considerations, your TV should be fine.

Operating Temperature: 10°C to 40°C (50°F to 104°F)

Operating Humidity: 10% to 80%, non-condensing

Storage Temperature: -20°C to 45°C (-4°F to 113°F)

Storage Humidity: 5% to 95%, non-condensing

-MrSamsung
answered 3 years, 9 months ago
MrSamsung
Samsung HQ
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Question

how do you have the volume remain the same level when changing channels or during commercials.

asked 3 years, 9 months ago
gkosack
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
On the LN40C610, head into the TV’s menu, then under the “Sound” sub-menu, you will see the option “Auto Volume”. Clicking on this option will allow your to toggle the sound leveling feature on or off.

-MrSamsung
answered 3 years, 9 months ago
MrSamsung
Samsung HQ
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Question

I want to set the audio to a sound bar and shut the TV speakers off.

I have the HDMI cable coming from the cable box to the TV. I had to run a digital oiptical line fromt the cable box to the sound bar to get any sound.
asked 3 years, 7 months ago
durf
Bloomington, IL
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
You should be able to run the optical cable from your TV to the soundbar. Once the connection is made, you will need to enter the TV's menu to turn the TV speakers off (Menu->Sound). If you are experiencing any other issues, please contact 800-SAMSUNG for live assistance.

-MrSamsung
answered 3 years, 6 months ago
MrSamsung
Samsung HQ
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Question

My TV fades from light to dark, the picture will be bright then it will fade and darken, over and over again.

asked 3 years, 6 months ago
sscholfield
Wisconsin
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

Samsung Parts:
www.SamsungParts.com

-MrSamsung
answered 3 years, 6 months ago
MrSamsung
Samsung HQ
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Question

I want the sound from my TV to play thru my home theater system?

TV: Samsung Model 40C610N1F Home theater: Samsung Model HT C69130W
asked 3 years, 6 months ago
Larry20592
Champaign-Urbana
on 40" Class 610 Series 1080p LCD HDTV
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1 answer
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answer 1
You have to use the Optical Digital Audio Output from the tv and connect to your home theater.
answered 3 years, 2 months ago
dtee
new york, ny
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Question

how do you turn on Touch of Color on 40inch lcd 610?

asked 3 years, 5 months ago
Zanger
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
The ToC feature on your TV is not a feature that can be turned on or off. Touch of Color only refers to the actual color of the bezel and the different manufacturing process used to produce the bezel.

-MrSamsung
answered 3 years, 5 months ago
MrSamsung
Samsung HQ
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Question

how come my tv's refresh rate is 60hz

series 610
asked 3 years, 5 months ago
alfred2592
Fwb,fl
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
This TV is a fully capable 120Hz set and offers the Auto Motion Plus feature that enhances said 120Hz image. This set will always upscale your 60Hz signal to 120Hz, regardless of any settings you may have active. However, in order to receive the full 120Hz benefit (judder and blur reduction, and frame interpolation), you will need to have Auto Motion Plus active. Currently there is no way to display the screen’s Hz in the info box. Coincidentally, the Samsung TVs can only accept a 60Hz signal and there are currently no consumer devices on the market that will transmit at over 60Hz (excluding some PCs).

-MrSamsung
answered 3 years, 5 months ago
MrSamsung
Samsung HQ
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Question

How can I get Closed Caption with HDMI cable?

asked 3 years, 5 months ago
mimi2ampa1
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
As a matter of fact, this device does have closed captioning. In order to access it, you can head into the TV's menu, then into the setup sub-menu to access the CC options or to just activate it, press the CC button on the remote control. However, CC is only available via the coax cable since the CC signal has to be sent by your service provider. CC, as far as I know, is not sent via HDMI or other secondary connections from your service providers set top boxes. Captions are subject to your service provider’s availability.

-MrSamsung
answered 3 years, 5 months ago
MrSamsung
Samsung HQ
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Question

What are you supposed to do with the Samsung PC share manager software?

asked 3 years, 4 months ago
peacefulimages
great falls, mt
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
For more information on PC Share Manager and how to download/configure the program, please navigate to the links below:

Download:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?AT_ID=145743&PROD_ID=#prd_ia_cd#&PG_ID=-1&PROD_SUB_ID=0

Configuration:
http://www.samsung.com/us/support/s...

Additionally, when using Windows 7, Windows Media Player can be used to stream content to the AllShare Samsung TVs.
For more information on streaming using Windows Media Player and Windows Media Library, please visit Microsoft's website.

-MrSamsung
answered 3 years, 4 months ago
MrSamsung
Samsung HQ
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Question

what do you use the LAN cable port for?

asked 3 years, 3 months ago
GeorgeDR
Canada
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
Not much really Firmware and code updates. Thats about all.
answered 3 years, 2 months ago
mayatan
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Question

HOW DO WE STREAM NETFLIX FROM PC TO TV WITH THE WIRELESS LAN

DOWNLOADED PC SHARE BUT STILL CAN'T FIGURE IT OUT
asked 3 years, 3 months ago
Tikobird
on 40" Class 610 Series 1080p LCD HDTV
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answer 1
PC Share Manager does not allow you to stream streaming content from a PC. PC Share Manager can only stream saved content (like video files and MP3s) to the TV. That said, the only ways to access Netflix from your TV is to either already have Internet@TV on the TV itself (which the C610 does not offer) or connect an Internet ready Samsung Blu-Ray Player to the TV.

-MrSamsung
answered 3 years, 2 months ago
MrSamsung
Samsung HQ
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