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Customer Questions & Answers for
40" Class 610 Series 1080p LCD HDTV

Customer Questions & Answers:
92 Questions
 | 
48 Answers

Questions & Answers for samsung 40" Class 610 Series 1080p LCD HDTV

Question

is this tv internet connectible to netflix?

asked 3 years, 7 months ago
pcurtis3
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
If you have a wired or wireless connection to tv.
answered 3 years, 6 months ago
dtee
new york, ny
0points
0out of 0found this answer helpful.
answer 2
Although this model does not have direct access to Samsung Apps (like Netflix, Pandora or YouTube), it can access App content through a 2010 Samsung BD player (the blu-ray player will handle the Internet content processing. Hulu+ is only available on the 2010 3D Blu-Ray Players at this time).

-MrSamsung
answered 3 years, 7 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Can this tv work with a computer as a monitor and tv with pip

asked 4 years, 4 months ago
jsmith29
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The LN40C610 does actually have a 1-tuner PiP system. 1-tuner systems only allow for one cable connection to be shown at a time on the screen. In order to connect it up, you will need a hard line going into the TV (cable coax) and an active secondary connection (HDMI, component, PC). To activate it up, either head into the TV's menu or click the Tools button on the remote control.

Again, you will need both a coax connection and a secondary input connection in order to properly activate and view PiP on your set. If your option is grayed out, this means that one of the required connections is not active and connected properly.

-MrSamsung
answered 4 years, 4 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

What is the difference between the LN40C610 and LN40C630?

asked 4 years, 4 months ago
LoTech
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
From what I can tell by looking at the specs it looks like the ToC (Charcoal vs Red), and some very minor size/aesthetic features are the differences. The hardware and features appear to be identical. FWIW, I just picked up a C610, and at the top of the manual it says "610/630." Hope that helps.
answered 3 years, 8 months ago
gat0rjay
Florida
0points
0out of 0found this answer helpful.
Question

How can I view the movie name and rating on screen?

Is there a way/button to have the movie being viewed to be displayed on the screen(the name and rating ie;PG,R, etc) when you turn to the channel it's on?
asked 4 years, 3 months ago
Timex
max meadows, VA
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Unfortunately, the Samsung TVs do not offer this feature.

-MrSamsung
answered 4 years, 3 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Can a set of wireless headphones be connected to the LN40C610 and still have the internal speakers active?

My mother and father would like to be able to watch tv together. She requires the volume to be very loud, but my father does not. On their old crt tv the headphones could be hooked up and the tv speakers were still active, is this possible to do with the LN40C610 or LN40B530?
asked 4 years, 3 months ago
Anonymous
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes with the 610. I don't know about the 530. Most wireless headphones come with two or three different plug in devices to connect to the "audio out" connection.
answered 3 years, 10 months ago
Tulsawing
Tulsa, OK
0points
0out of 0found this answer helpful.
Question

What is the difference between 1080p native resolution and 1920x1080 native resolution?

asked 4 years, 3 months ago
Anonymous
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although both 1080p and 1920x1080 refer to the same resolution size, 1080p refers to the 1920x1080 resolution being transmitted progressively (p), where the image is rendered completely in one frame. 1080i, although sharing the same core resolution, uses two fields to create a frame. One field contains all the odd lines in the image, the other contains all the even lines of the image. Needless to say, 1080p will provide greater image quality over 1080i.

-MrSamsung
answered 4 years, 2 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

how do you have the volume remain the same level when changing channels or during commercials.

asked 4 years, 1 month ago
gkosack
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
On the LN40C610, head into the TV’s menu, then under the “Sound” sub-menu, you will see the option “Auto Volume”. Clicking on this option will allow your to toggle the sound leveling feature on or off.

-MrSamsung
answered 4 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

I want to set the audio to a sound bar and shut the TV speakers off.

I have the HDMI cable coming from the cable box to the TV. I had to run a digital oiptical line fromt the cable box to the sound bar to get any sound.
asked 3 years, 11 months ago
durf
Bloomington, IL
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You should be able to run the optical cable from your TV to the soundbar. Once the connection is made, you will need to enter the TV's menu to turn the TV speakers off (Menu->Sound). If you are experiencing any other issues, please contact 800-SAMSUNG for live assistance.

-MrSamsung
answered 3 years, 11 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

My TV fades from light to dark, the picture will be bright then it will fade and darken, over and over again.

asked 3 years, 10 months ago
sscholfield
Wisconsin
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

Samsung Parts:
www.SamsungParts.com

-MrSamsung
answered 3 years, 10 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How can I get Closed Caption with HDMI cable?

asked 3 years, 9 months ago
mimi2ampa1
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As a matter of fact, this device does have closed captioning. In order to access it, you can head into the TV's menu, then into the setup sub-menu to access the CC options or to just activate it, press the CC button on the remote control. However, CC is only available via the coax cable since the CC signal has to be sent by your service provider. CC, as far as I know, is not sent via HDMI or other secondary connections from your service providers set top boxes. Captions are subject to your service provider’s availability.

-MrSamsung
answered 3 years, 9 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

what do you use the LAN cable port for?

asked 3 years, 7 months ago
GeorgeDR
Canada
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Not much really Firmware and code updates. Thats about all.
answered 3 years, 6 months ago
mayatan
0points
0out of 0found this answer helpful.
Question

Is there a way to get my PC to stream to my Samsung TV or Samsung Bluray

My TV is 40" Class (40.0" Diag.) 610 Series 1080p LCD HDTV

Model #: LN40C610N1FXZA

and my bluray is
Blu-ray Disc™ Player (BD-C5500)

Model #: BD-C5500/XAA
asked 3 years, 7 months ago
rgouvin
Bradford RI
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
it works great with windows 7. You have to share the folder on your computer and make sure the tv has an internet connection.
answered 3 years, 6 months ago
dtee
new york, ny
0points
0out of 0found this answer helpful.
Question

Can I connect my Samsung LN40C610 to Netflix through my network?

asked 3 years, 7 months ago
Anonymous
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although this model does not have direct access to Samsung Apps (like Netflix, Pandora or YouTube), it can access App content through a 2010 Samsung BD player (the blu-ray player will handle the Internet content processing. Hulu+ is only available on the 2010 3D Blu-Ray Players at this time). Unfortunately, there is currently no information on upgrades to Samsung Apps for the 2009 and earlier TVs.

-MrSamsung
answered 3 years, 7 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Is my LN40C610 TV 60 or 120Hz? The store info posted 120Hz but label on back of TV says 60 and info button on remote shows 60 on screen.

asked 3 years, 6 months ago
Anonymous
Flowery Branch, GA
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This TV is a fully capable 120Hz set and offers the Auto Motion Plus feature that enhances said 120Hz image. This set will always upscale your 60Hz signal to 120Hz, regardless of any settings you may have active. However, in order to receive the full 120Hz benefit (judder and blur reduction, and frame interpolation), you will need to have Auto Motion Plus active. The reason you are seeing the 60Hz in the info box is because the info box only displays the signal’s actual Hz and screen resolution and not the info of the picture on the screen after the TV processes it. Meaning that the 60Hz you are seeing is the signals actual Hz and not the screen’s Hz. Currently there is no way to display the screen’s Hz in the info box. Coincidentally, the Samsung TVs can only accept a 60Hz signal.

-MrSamsung
answered 3 years, 6 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

What do you clean the screen with?

asked 3 years, 6 months ago
TEDw
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For more information on cleaning your TV, please refer to the link below:

LCD/LED:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?AT_ID=12492&PROD_ID=#prd_ia_cd#&PG_ID=-1&PROD_SUB_ID=0

Plasma:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?AT_ID=146164&PROD_ID=#prd_ia_cd#&PG_ID=-1&PROD_SUB_ID=0

-MrSamsung
answered 3 years, 6 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

how do i make the picture refresh at 120 hz

asked 3 years, 5 months ago
matt4186
jacksonville
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This TV is a fully capable 120Hz set and offers the Auto Motion Plus feature that enhances said 120Hz image. This set will always upscale your 60Hz signal to 120Hz, regardless of any settings you may have active. However, in order to receive the full 120Hz benefit (judder and blur reduction, and frame interpolation), you will need to have Auto Motion Plus active. The reason you are seeing the 60Hz in the info box is because the info box only displays the signal’s actual Hz and screen resolution and not the info of the picture on the screen after the TV processes it. Meaning that the 60Hz you are seeing is the signals actual Hz and not the screen’s Hz. Currently there is no way to display the screen’s Hz in the info box. Coincidentally, the Samsung TVs can only accept a 60Hz signal.

-MrSamsung
answered 3 years, 5 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Why won't netflix work via Samsung BD-D5500 blu ray player that has a wired connection?

When I open the smart hub everything works fine...until I select NetFlix. Once I try to open Netflix the screen goes blank and says to check source. I have run network tests and everything is in working order. I have no idea what to do. Any help would be greatly appeciated!
asked 3 years, 5 months ago
mwilks
Georgia
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

Samsung Parts:
www.SamsungParts.com

-MrSamsung
answered 3 years, 5 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How do you change the hz from 60 to 120 on a 610 series LCD 40" tv. It alays says 1080p @60hz.

asked 3 years, 3 months ago
orangegemini
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This TV is a fully capable 120Hz set and offers the Auto Motion Plus feature that enhances said 120Hz image. This set will always upscale your 60Hz signal to 120Hz, regardless of any settings you may have active. However, in order to receive the full 120Hz benefit (judder and blur reduction, and frame interpolation), you will need to have Auto Motion Plus active. The reason you are seeing the 60Hz in the info box is because the info box only displays the signal’s actual Hz and screen resolution and not the info of the picture on the screen after the TV processes it. Meaning that the 60Hz you are seeing is the signals actual Hz and not the screen’s Hz. Currently there is no way to display the screen’s Hz in the info box. Coincidentally, the Samsung TVs can only accept a 60Hz signal.

-MrSamsung
answered 3 years, 3 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

LN40C610N1F -- How to connect to netflix by using the LAN Cable?

asked 3 years, 3 months ago
RCVM
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although this model does not have direct access to Samsung Apps (like Netflix, Pandora or YouTube), it can access App content through a 2010-11 Samsung BD player (the blu-ray player will handle the Internet content processing). Unfortunately, I currently do not have any information on Samsung Apps or Smart TV being added to the 2010 and earlier models that do not offer said features.

-MrSamsung
answered 3 years, 2 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How can I get the tv out of store demo mode?

asked 3 years ago
court29540
on 40" Class 610 Series 1080p LCD HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To exit Demo Mode, please follow the instructions at the link below:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?AT_ID=64063&PROD_ID=#prd_ia_cd#&PG_ID=-1&PROD_SUB_ID=0

-MrSamsung
answered 3 years ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
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