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Customer Questions & Answers for
samsung LN40A550P3F

Customer Questions & Answers:
213 Questions
 | 
61 Answers

Questions & Answers for samsung LN40A550P3F

Question

Do you think this LCD TV is a lemon?

asked 3 years, 6 months ago
sellshort
San Diego
on LN40A550P3F
0points
0out of 0found this question helpful.
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6 answers
Answers
answer 1
No problems with my set - and it's been moved twice.
answered 11 months ago
wvguide
Dayton, OH
0points
0out of 0found this answer helpful.
answer 2
yes, the left half of my screen is yellow. TV is only 4 years old.
answered 1 year, 6 months ago
garyz2
Fayetteville, AR, USA
0points
0out of 0found this answer helpful.
answer 3
I haven't had power-up problems, knock wood, but I have an ongoing issue with some kind of strange image retention in this TV's third year. I have a soft vertical line down the left side—about where the left pillar box edge is when viewing 4:3 content—and this thinner 1-inch band that wraps around the top-right corner of the screen. Strangely, they can only be seen over certain medium mixed color backgrounds (gray, beige, etc.), and not on pure white or black. No hard edges. I've never left anything like these shapes on-screen.

In other cases, the menus from some VOD services will seem to burn in and stay for a full minute or more, even with only a couple seconds of initial exposure. Yet other menus leave nothing.

This was definitely the last Samsung TV I'm buying.
answered 1 year, 9 months ago
KernelG
California, USA
0points
0out of 0found this answer helpful.
answer 4
No. Have not had any problems with this set, this includes two cross country moves.
answered 2 years, 5 months ago
tanker116
0points
0out of 0found this answer helpful.
answer 5
yes, lots of posts about power up issues... Mine now takes 25 minutes to come on.
answered 3 years ago
Anonymous
Wayland, MA
+9points
9out of 9found this answer helpful.
answer 6
Yes, the screen is jumpy/jittery. The speakers are horrible.
answered 3 years, 5 months ago
bugs
+2points
2out of 2found this answer helpful.
Question

Is the screen finish glossy or matte finish?

asked 5 years ago
Anonymous
Fairfax, VA
on LN40A550P3F
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2 answers
Answers
answer 1
Gloss
answered 2 years, 3 months ago
Defiii
0points
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answer 2
the LN40A550 has a glossy finish to the screen, called Clear Panel ®, which has some anti-reflectivity properties and enhances the over all viewing experience.
answered 5 years ago
MrSamsung
Samsung HQ
+1point
1out of 1found this answer helpful.
Question

Where can I get more of the screws for the stand that attaches to the bottom of the tv?

I currently have my tv hanging on the wall, but I'm going to be moving to a place where I can't put it on the wall. I've lost the screws that attach the base to the tv.
asked 4 years, 11 months ago
thaotherguy22
on LN40A550P3F
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
If you contact 1-800-SAMSUNG, they should be able to help you out in ordering more screws.
answered 4 years, 11 months ago
MrSamsung
Samsung HQ
-1point
0out of 1found this answer helpful.
Question

Can you add channels after a full channel scan?

Are you able to add channels after a full channel scan either by manually doing the add channel or by rescanning with the antenna pointed in a new or different position than the first scan? Thanks.
asked 4 years, 9 months ago
swilkins44
Michigan
on LN40A550P3F
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1 answer
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answer 1
As a matter of fact there is a way to manually add channels. If you head into the TV's menu, then go to the "Channel" sub-menu, you will see an option called "Channel List". Enter that option and you will see the "all" option at the top. Click into that and you will see the full view of every channel, displayed and not displayed, that your TV has found. From there you can manually add the channel by highlighting the channel you desire to add, click enter, and select "add" from the drop down menu.

-MrSamsung
answered 4 years, 7 months ago
MrSamsung
Samsung HQ
-1point
0out of 1found this answer helpful.
Question

How can I get manual for my lcd LN40A550

asked 3 years, 8 months ago
Anonymous
on LN40A550P3F
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1 answer
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answer 1
For the downloadable user's manual, click on the "Support and Downloads" tab on the product page. There you will be given the ability to download the official manual for the A550. For a physical manual, if one is available, please contact 800-SAMSUNG.

-MrSamsung
answered 3 years, 8 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Will i be to download apps onto my tv

asked 3 years, 6 months ago
Mattjk
on LN40A550P3F
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1 answer
Answers
answer 1
Currently, the Samsung App Engine will only be available on the 2010 “C” Samsung TVs with Itnernet@TV. This means that all 2009 “B” units and 2010 “C” units that do not offer Internet@TV or Samsung Apps will not be receiving an update to run Samsung Apps and any of the associated applications at this time. To access Samsung Apps on non-Internet@TV units, you can connect a 2010 Samsung Blu-Ray player to your TV.

-MrSamsung
answered 3 years, 6 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

My TV will not come on

I have a constant blinking blue light on but my tv will not come on. I have unplugged it and held the on/off button for 10 seconds just incase it could be reset but nothing. I rarely play this tv as it sits in my living room. Its not abused or misused it just stopped working. I got it to come on once after several unplugging and it played for 4 hours or so and when I was finished watching the game I turned it off and the next morning I attempted to turn it on and it would not play. Is this a simple issue of resetting the tv or is there something seriously wrong. I brought this tv based on Samsung's reputation and of all the tv's that I have purchased this is one was the most expensive, was played the least and is the only one to malfunction. Please advise
asked 3 years, 3 months ago
fleo419
Charlotte, NC
on LN40A550P3F
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1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

Samsung Parts:
www.SamsungParts.com

-MrSamsung
answered 3 years, 3 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

1080i vs 1080p

I just bought the ln40a550. when it come on it states it is running at 1080i instead of 1080p, why? i am using HDMI cables.
asked 5 years ago
Anonymous
Atlanta, GA
on LN40A550P3F
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
I there JohnPeterson, thanks for the question. The LN40A550 is a 1080p capable set, and most likely the reason you are getting the 1080i message is because the content that is streaming to your set, even through the HDMI cable, is probably 1080i resolution. If it is content from a Blu-ray player or cable box, try entering the settings of the respective device and raising the signals resolution.

I hope this helps you out :)
answered 5 years ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Where to convert from 24hz

I understand that this set displays at 60hz, and to use true 24hz I would need the one that does 120hz. However, I've realized that this set is capable of accepting a 24hz signal and converting it to its native display. Is it better to set my Blu-ray player (a PS3) or other capable devices to output at 24hz, and let the TV handle the 3:2 dropdown (displaying one frame 3 times, the next twice, to make 60 per second from 24), or should I let the player do it and set outputs to 60hz?
asked 4 years, 10 months ago
Hastor
Clemson, SC
on LN40A550P3F
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1 answer
Answers
answer 1
I would say try it with all the default settings first. See how that turns out, then try allowing the TV to convert the picture if the former option didn't work for you. If neither on of those options worked, then set your device to handle the conversion and leave the settings on the TV alone (default).
answered 4 years, 10 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

What kind or model HDMI cable do I need for a Samsung LN40A550 HDLCD 1080 TV, please.

asked 4 years, 10 months ago
maddog
on LN40A550P3F
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
You would want to get a standard plug HDMI cable that is version 1.3 for the best compatibility between all your devices to the TV.
answered 4 years, 10 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Does this TV have a digital tuner for the DTV channels?

asked 4 years, 10 months ago
arismom04
on LN40A550P3F
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1 answer
Answers
answer 1
All the Samsung TVs produced over the last 2 years come with a digital ATSC/QAM tuner in order to display your digital and analogue signals. You will not need any special converter boxes to view your programing after the FCC's digital conversion.
answered 4 years, 9 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How do I connect this TV as my laptop's monitor using a wireless connection?

I've a Samsung LCD 550 series TV (model code: LN40A550P3FXZA). i would like to connect my laptop to this TV using wireless connection, do you have list of wireless adapters for this TV?

fyi, laptop is connected to linksys WRT120N wireless router. Right now I'm connecting through a VGA cable. But I want to get rid of it and have a wireless connection between laptop and TV
asked 4 years ago
sgw1973
on LN40A550P3F
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1 answer
Answers
answer 1
Unfortunately, Samsung does not produce a wireless monitor solution. However, there may be 3rd party devices that do transmit a wireless image from your PC (to use the TV as a monitor) online.

-MrSamsung
answered 4 years ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

can i purchase a new remote

asked 3 years, 7 months ago
Anonymous
on LN40A550P3F
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1 answer
Answers
answer 1
Yes.

Parts and accessories for your Samsung television can be found at www.samsungparts.com

The remote for your specific unit would be this remote:

http://www.samsungparts.com/Product...

--HDTech
answered 3 years, 7 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why does start up take so long

We have had no issues with this TV then about a week ago it started taking up to 15 minutes to start up. Similar to a car having trouble starting
asked 3 years, 6 months ago
jndcahill
on LN40A550P3F
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

Samsung Parts:
www.SamsungParts.com

-MrSamsung
answered 3 years, 6 months ago
MrSamsung
Samsung HQ
-1point
0out of 1found this answer helpful.
Question

What is the model # of the remote for my Samsung TV model # LN40A550P3F

asked 3 years, 5 months ago
10riverbend
Florida
on LN40A550P3F
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
BN59-00673A
answered 2 years, 3 months ago
coyote2
0points
0out of 0found this answer helpful.
Question

Why don't my TVs recognize the .exe files (firmware updates)?

I have downloaded the files from the firmware updates to update the software on my LED TVs but the TVs don't recognize the .exe files. I am using a Mac to download the files.
asked 2 years, 7 months ago
camille65
Frederick MD
on LN40A550P3F
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
You need to unzip the file to the jump drive before inserting it into your TV. Check the pdf that Samsung has listed under firmware downloads for further Info.
answered 2 years, 2 months ago
Defiii
0points
0out of 0found this answer helpful.
Question

My SAMSUNG MODEL #LN40A550P3F display will not come on anymore. Has anyone else had this problem? It progressively got worse.

asked 2 years, 4 months ago
reasoners
on LN40A550P3F
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Its your power supply. The only way to fix this issue is to replace the power supply.
answered 2 years, 3 months ago
Defiii
-2points
0out of 2found this answer helpful.
Question

the color on my lcd tv keeps messing up, when I turned it on today it was greeen

when I watched tv a few days ago it was fine, the color has periodically messed up. What can I do to fix it or is there something wrong.
asked 2 years, 9 months ago
kak779
on LN40A550P3F
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
you may need to replace a cable perhaps an hdmi or a component
answered 2 years, 9 months ago
Bisiauxj
reno, nv
0points
0out of 0found this answer helpful.
Question

Television turns on and off continuously

when connected to the cable box (Comcast in Massachusetts), the television turns on and off continuously without display on the LCD. I have replaced the cable box and problem still exists. Can someone please advise. TV is less than 3 years old and maintained in a good environment. Thanks.
asked 2 years, 8 months ago
kmshaw
north andover, massachusetts
on LN40A550P3F
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Try separating the power sources and then program your cable remote to be in sync with the TV .
answered 2 years, 8 months ago
TVGeek
High Point, NC
0points
0out of 0found this answer helpful.
Question

How's the picture in picture on this can it play from multiple inputs?

asked 5 years ago
Anonymous
on LN40A550P3F
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
The Picture in picture feature in this set can display two different signals from two different inputs coming into your set. It only has one tuner, so in order to use the PIP feature, you can have the cable connected and another input like your BD player or DVD player or any combination of them.

I hope this has helped you out :)
answered 5 years ago
MrSamsung
Samsung HQ
+2points
2out of 2found this answer helpful.
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