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Customer Questions & Answers for
samsung LN32D403E2D

Customer Questions & Answers:
202 Questions
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266 Answers

Questions & Answers for samsung LN32D403E2D

Question

Will Samsung 32" LCD tv, model #LN32D403E2DXZA TV work in INDIA with PAL video signals?

Recently I have purchased Samsung 32" LCD tv, model #LN32D403E2DXZA in USA. I am planning to take it back to my home country India. My question is will this TV work in India with PAL video signals? Or do i need to purchase PAL to NTSC converter, as these TVs are made for USA where NTSC format is used.
asked 2 years, 4 months ago
amolteradale
Dubuque, IA
on LN32D403E2D
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Besides the power cord, you shouldn't have to worry, that is more for DVD players, and more specifically, DVD's. As long as you have the right dvd region matched up to the proper dvd player region code. You should be good.
answered 2 years, 4 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
answer 2
All UN, PN and LN units (North American Units) will only have support for NTSC/ATSC/QAM broadcasting systems and NA power systems. Since the NA TVs will not accept a PAL signal or Non-NA voltages, you will not only need a converter for the broadcast, but also for the power if you would like to use the TV in a PAL country. Unfortunately, I will not be able to recommend a specific converter since Samsung cannot offer support for products we do not manufacture.

-MrSamsung
answered 2 years, 4 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Why does my DVD/VHS player not display in color?

I just purchased an LN32D403. It works great. However, when I tried to connect my DVD player it plays, there is sound but the picture is in black and White. It looks like it wants to be in color but is not. I have two different DVD players and they both did the same thing? Are they just old? Suggestions?
Thanks - Denise
asked 2 years, 4 months ago
denisejs
Prior Lake Minnesota.
on LN32D403E2D
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
You have to have componet cables or hdmi cable, the regular a/v (red, yellow, white) don't work.
answered 2 years, 4 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
answer 2
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section. You could also try performing a firmware update and see if that solves your issue. Please have your TV's exact model number and serial number ready for faster assistance.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

-MrSamsung
answered 2 years, 4 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

how to play videos from usb port on samsung 32LN32D403

asked 2 years, 4 months ago
cheeseheads9
90303
on LN32D403E2D
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
I don't believe videos are possible to play from tv, only if playing on computer. Only pictures, and music from usb.
answered 2 years, 4 months ago
Slowburn
Flint, MI
+1point
1out of 1found this answer helpful.
answer 2
you really can't because the usb interface in the tv only supports mp3 and jpg files. I tried to play videos from my USB and it doesn't recognize the video files. That is one of those things that sucks about the tv:((.But hey, you can connect your computer or dvd player to it.
answered 2 years, 4 months ago
Triqe
-1point
0out of 1found this answer helpful.
Question

My picture is not clear on my new tv...do you have to have hd channels for a clear picture?

asked 2 years, 4 months ago
lauren002
on LN32D403E2D
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
See, the tv is alot better than those older tvs, so you see the imperfections alot more clearly. So yes, you should get hd cable, and blu ray w/ hdmi cable.
answered 2 years, 4 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
answer 2
Well of course. Some tv channels do broadcast HD without the need of the expensive HDTV box thingy. If you press the Info button when you are on your favorite channels, it will tell you in the upper right corner what the resolution is. I only have basic cable and I am able to see quite a few HD channels. Check for doubled channels and keep only the ones that have the highest resolution: e.g. 720p and higher. 480p is also okk.
answered 2 years, 4 months ago
Triqe
0points
0out of 0found this answer helpful.
Question

Serial no.

I just resgistered a TV I purchased yesterday. The model code number was not listed and there was no place to add the correct number. It is the 403 series will that be ok?
asked 2 years, 4 months ago
LorraineO
on LN32D403E2D
0points
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2 answers
Answers
answer 1
Yes, it will be fine.
answered 2 years, 4 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
answer 2
It was kind of confusing, but the model number below is what you are looking for.

LN32D403E42DXZA
answered 2 years, 4 months ago
surf4560
0points
0out of 0found this answer helpful.
Question

can my samsung remote control work with DirectTv?

My DirectTV remote stopped working. How can my samsung remote recognize the directv channels?
asked 2 years, 4 months ago
computers
on LN32D403E2D
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Your Direct TV controller should work with your TV controller, not the other way around.
answered 2 years, 4 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
answer 2
Although a universal remote would be much easier to set up in this fashion, the Remote that comes with the TV can only be used with the TV itself. The Samsung TV's remote is not a multi-device universal remote. If you have Samsung devices that offer Anynet+ (HDMI-CEC) connectivity, then you may be able to use your one TV remote to control said devices without having to program anything.

-MrSamsung
answered 2 years, 4 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Bought TV couple of days ago. Don't have HDMI cable. Seems like best connection. Going to look today. Suggestions?

Also, screws holding stand on don't seem to completely tighten it down. It moves some. Is that what it's supposed to do? Will store (I bought diff part of state) install?
asked 2 years, 4 months ago
Mariequi
South Carolina
on LN32D403E2D
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Yeah, they all don't tighten very well, just tighen as much as you can. And yes, hdmi is the only way to go, suggest bluray player and/or hd cable to take advantage of it, it is worth it.
answered 2 years, 4 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
answer 2
a hdmi cable is the best connection for your hdtv
answered 2 years, 4 months ago
crashcrewman
cleveland oh
0points
0out of 0found this answer helpful.
Question

I won this tv in a raffle Model #LN32D403E4D and it is missing the guide stand, how can I get one?? Lucky Me, huh??

asked 2 years, 4 months ago
Anonymous
houma, louisiana
on LN32D403E2D
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
I would send a question to samsung, they might send ya one for free. Or you would have to go to the store and buy a wall mount.
answered 2 years, 4 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
answer 2
Call Samsung customer service through the support page. They can direct you to parts.
answered 2 years, 4 months ago
Brammy63
Georgia
0points
0out of 0found this answer helpful.
Question

My tv stand for my samsung 32" lcd will not tighten up with the screws supplied, what can I do?

asked 2 years, 4 months ago
TONINIGHT
BROOKFIELD OHIO
on LN32D403E2D
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
We discovered you really had to turn them hard to get them to sit properly. Once you feel it reach the end stop turning.
answered 2 years, 4 months ago
tvtoon
0points
0out of 0found this answer helpful.
answer 2
Me, and a couple friends with the same TV had this same problem. You just have to tighten the best you can, hope it is good enough. if you feel that is just isn;t even close, you could CAREFULLY drill it out a little, with a very small bit.
answered 2 years, 4 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
Question

How to get sound from PC to 403 jacks

Have my PC attached via hdmi/DVI cable from TV to PC. Have plugged a RCA cable into the rear of the PC into the speaker out jack...and tried both of the rar audio in red/white ports but can NOT get any sound.

Is it possible to get sound with a PC hooked up to the 403 and how...ie...what am I missing.

Worked perfectly with Samsung LN T3253H 8 previously ?

Thanks...TRinAZ
asked 2 years, 4 months ago
TRinAZ
Phoenix
on LN32D403E2D
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
If you convert your cord to regular a/v cable, red/white.
answered 2 years, 4 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
answer 2
I'm sorry for the confusion, however, since the D403 does not offer audio inputs for a PC connection, the only way to get sound to the TV from a PC is to connect an HDMI cable from a PC that offers audio over HDMI to the TV.

-MrSamsung
answered 2 years, 4 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Customize sound in my Samsung 403

The bass is to deep, when I go to customize, it does not let me make changes, how can I change the bass, etc? Thanks
asked 2 years, 4 months ago
Rhondasamsung
Ky
on LN32D403E2D
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Their are preset sound options that you can play with. Or if your more comfortable, you can switch it to manual, and adjust the equilizer yourself.
answered 2 years, 4 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
answer 2
In order to change the specific audio settings like Bass and Treble, you will first want to set your sound Mode to Standard. Once set to Standard, you should see the Equalizer option become active. With in the Equalizer, you should be able to adjust the different sound settings to your liking.

-MrSamsung
answered 2 years, 4 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How to get audio working from my pc to my tv?

I have an audio y-cable, but still no sound.
asked 2 years, 4 months ago
wbgriffith
on LN32D403E2D
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Hooked up with a HDMI cord, it shouldn't need anything else.
answered 2 years, 4 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
answer 2
I'm sorry for the confusion, however, since the D403 does not offer audio inputs for a PC connection, the only way to get sound to the TV from a PC is to connect an HDMI cable from a PC that offers audio over HDMI to the TV.

-MrSamsung
answered 2 years, 4 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

the screws included with my tv will not fit into the tv stand, what should i do?

i bought a 32in lcd tv and when i tried to put it together the screws that were included did not fit into the stand. they were too large. should i return it to the store?
asked 2 years, 4 months ago
emcma001
on LN32D403E2D
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
For the least amount of hassle just return the until, unless they are willing to supply you with the correct screws. Ours initially went in easy, but we had to turn hard to get them to sit properly.
answered 2 years, 4 months ago
tvtoon
0points
0out of 0found this answer helpful.
answer 2
You just have to make due with what you got, they all do the same thing, sorry.
answered 2 years, 4 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
Question

melody shut off

i have done all the book said and the melody will not shut off how do i do it
asked 2 years, 4 months ago
owsi83098
on LN32D403E2D
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Click the menu key on your tv remote, go to set up, melody, and you should see 4 options: off, low, medium, and high. It works for me so, good luck.
answered 2 years, 1 month ago
luis72099
Arkansas
0points
0out of 0found this answer helpful.
answer 2
See p20 of he manual

Menu >setup>enter>melody
answered 2 years, 4 months ago
tvtoon
0points
0out of 0found this answer helpful.
Question

What is the cable/Satellite set top box code for the 403 series TV

asked 2 years, 3 months ago
Anonymous
75077
on LN32D403E2D
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
You need the Brand of the set top box also.
answered 2 years, 2 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
answer 2
Need to be a little more specific, if your talking about your remote code, I would use the cable box remote, and check the cable website for the code for that remote.
answered 2 years, 2 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
Question

i can't turn off the melody

asked 2 years, 3 months ago
jamlor
on LN32D403E2D
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
There should be an option in the settings, if you are talking about the melody when you turn on and off the tv.
answered 2 years, 2 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
answer 2
there is a option in the setting for that, have to poke around the settings.
answered 2 years, 2 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
Question

how to program a new tv

asked 2 years, 7 months ago
xaviar
savannah ga
on LN32D403E2D
0points
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1 answer
Answers
answer 1
Pretty much just go through the options, one by one. I think that is one of the funnest parts of getting a new TV.
answered 2 years, 4 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
Question

WHY ISN'T LN32D403EDXZA ON THE LIST TO REGISTER? THIS IS MY NUMBER.

asked 2 years, 7 months ago
THELMA55
on LN32D403E2D
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
It should be on their, look a little closer, if not, your tv is pretty new, so just select a number close to yours.
answered 2 years, 4 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
Question

Motorola DCH3416 HD Cable Box

When I connect it the HDMI port, it says no signal. I can watch it through the Coax Connection. I upgrade the firmware, 08/31/2011, on the TV. I know that the cable & port are good, it works on my other TV. I tried different format 1080i, 720p, and 480. Nothing works.

Please help.
asked 2 years, 7 months ago
Anonymous
Chicago, IL
on LN32D403E2D
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
I know what is wrong, when you get to where it says no signal, look at the controller, and press the source button. That should take care of it.
answered 2 years, 4 months ago
Slowburn
Flint, MI
0points
0out of 0found this answer helpful.
Question

I am trying to get my computer to hook up to the TV. I have a HDMI to VGA cable but I am not able to get the computer to reconize it

I have tried on 2 different computers hooked up to the TV using the cable and will not work. Do I need the HDMI to DVI cable for it to work?
asked 2 years, 7 months ago
Robox15
on LN32D403E2D
0points
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1 answer
Answers
answer 1
This TV does not have a DVI plug. Can you try a HDMI to HDMI cable?
answered 2 years, 4 months ago
Slowburn
Flint, MI
-1point
0out of 1found this answer helpful.
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