There is no firmware currently available for this soundbar.
If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:http://www.samsung.com/us/support/
Or you can also call them directly at 1-800-SAMSUNG.
We appreciate your support of Samsung products, and we look forward to assisting you.
answered 2 years, 5 months ago