I do in fact have this same issue and I haven't been able to fix it. For instance, when I am navigating the menus in my PS3, I don't hear the "clicking" sounds unless I am going thru something like Hulu where there's many shows to click on and can just hold the button down so it goes really fast, THEN the clicks start coming thru. Also, I just bought Rock Band 3 for the XBOX and was calibrating the guitar and in order to do that, you have to strum the guitar in sequence with a click track. Once again, the clicks weren't coming thru the system, I had to do that thru the normal TV speakers. :-(

answered 2 years, 5 months ago

Username

solarpickle

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answer 2

I have this happen to, also sometimes when I start a game on my PS3 the reciever will start cycling through all the sound modes untill I am out of the main menu and actually playing the game. Was hopeing there would be some type of firmware update for this but I have yet to say any updates for the reciever.

answered 2 years, 4 months ago

Username

JEDEDIAHP

0points

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answer 3

I am with you on this one as well. Occasionally the sound will drop out while viewing a movie from the blue ray player... thought it was a heat issue, but increasing air flow around the system does not seem to help. All connections are good, etc as well...

answered 1 year, 8 months ago

Username

Sauceten

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Question

my samsung AV reciver will not pass HDMI video through it, what can i do to resolve this?

devices are a samsung bluray palyer, cox digital cable box, and XBox 360. all devices pass video when connected directly to my TV

asked 2 years, 6 months ago

Username

oofiksoo

on 5.1 Channel Home Theater Receiver

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

I had this same issue with three of the four HDMI connections not passing video. Change to the HDMI input source you are having the issue with. Next open the lower front panel and push the "Audio Assign Button" to HDMI. Repeat process for the remaing HDMI port inputs your having an issue with such as "TV "SAT" etc. If you are having a problem locating the "Audio Assign Button" download the Samsung manual it shows the front panel button layout on pages 8 an 9.

answered 2 years, 5 months ago

Username

Korey

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answer 2

I had this problem with 1 HDMI channel, turned out to be the cable was not passing all the signal. I switched HDMI cables and problem solved.

answered 1 year, 10 months ago

Username

spider36439

Central Florida

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Question

When I try to connect an Ipod as soon a it tarts to play the reciever reads "001 STOP" and wont play?

Also It will not play through my tv even though it is hooked up exactly as shown in the diagram, My tv says "no signal" I am becoming very frustrated becuase this thing is not working. The only thing that will get sound out of the speaker is the radio, which is not why I bought this. Please Help!

asked 2 years, 7 months ago

Username

llink

on 5.1 Channel Home Theater Receiver

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0out of 0found this question helpful.

1 answer

Answers

answer 1

Once you connect the ipod, the receiver is in control. It won't play the ipod in any other format than from the start of your list to the end. Push play on the remote and you can skip from song to song but only one at a time. It's pretty limited but it will play.

My kids hate this so if Samsung is reading this, please update this function in a firmware upgrade.

answered 2 years, 3 months ago

Username

UBEllin

0points

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Question

How do I set up my surround sound to my TV with HDMI cables?

I also have a Blue Ray player hooked up

asked 2 years, 6 months ago

Username

erin928

on 5.1 Channel Home Theater Receiver

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Here is what one of the reviewers wrote. See if this helps you out too:
"You need to add an optical digital cable to be able to get tv to work through speakers. I used an hdmi cable for outgoing stuff to tv and an optical cable to input from tv. I also had to call 800 number to correct settings . It was only playing out of front speakers from tv until I changed to matrix mode.This is glossed over in the manual and a bigger explanation is needed.

answered 2 years, 5 months ago

Username

Anonymous

Arkansas

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Question

Does the HW-C560S HDMI support the 8000 series 3D content?

asked 2 years, 6 months ago

Username

Samsung8000

on 5.1 Channel Home Theater Receiver

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Yes, I'm almost 100 percent sure about it because the reciever itself has HDMI 1.4 for 3D, depending on the HDMI cable you have. Plus it's a relatively new product.

answered 2 years, 5 months ago

Username

Samsungsawesome

Le Sueur, MN

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Question

Can you tell me all of wires i need to purchase to hook up my new system to my tv?

asked 2 years, 5 months ago

Username

trina

new orleans

on 5.1 Channel Home Theater Receiver

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

basic wire is the HDMI Cable. All speaker and power cord are included. If use over air antenna you might need a short coaxial cable.

answered 9 months ago

Username

tl9523

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Question

Where do I connet the Wii audio/Video cable to n HW-560S - into whih jacks? Once I do that, what "source" am I selecting?

Tags: wii hookup

asked 2 years, 4 months ago

Username

JMS1

on 5.1 Channel Home Theater Receiver

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Connect the Will component cables into one of the component inputs on the back of the AV receiver (you can follow the quick set up guide for BD/ DVD hook up to see which one). From there, you must also run a separate component cable from the AV Receiver to your TV. Once you do that, select the source that you have plugged the input into (TV, SAT, BD, etc.) Make sure that the audio assignment for that source is set to 'Optic' or 'Analog' and you should be set.

answered 2 years, 4 months ago

Username

Newostyle

0points

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Question

subwoofer plug won't work

asked 2 years, 1 month ago

Username

Alexbaum

on 5.1 Channel Home Theater Receiver

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

I'm sorry to hear that you're having a problem with the subwoofer and your home theater system.

Unfortunately, there is not enough information listed here for me to attempts troubleshooting. What I might recommend doing is contacting the Samsung customer service center at 800-SAMSUNG or chatting with one of our live agents at the following link

http://www.samsung.com/us/support/

I hope you're able to resolve this quickly. In the meantime we appreciate your support of Samsung products.

--HDTech

Staff

answered 2 years, 1 month ago

Username

MisterSamsung

SamsungHQ

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0out of 0found this answer helpful.

Question

Component Input - HDMI Output?

I have a Wii with a component output that I have hooked to Input 2 on my HT. I assumed that the HT would transmit the signal from this input thru the HDMI connnection to my TV, but I don't get any video unless I hook up the component output to my TV. Can the unit transmit from a componet input to the HDMI output? Also, my TV (UN55C8000) is connected using Anynet and when I switch sources between HDMI 1 and Componet for my Wii then back to HDMI 1 my HT source changes to Optical. Is there a way to "lock" this to the HDMI so it will not switch? If the Component input would output through the HDMI the second question would become moot . . . but good to know.
Thanks for your help.

asked 2 years, 4 months ago

Username

RSR1

Pennsylvania, USA

on 5.1 Channel Home Theater Receiver

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0out of 0found this question helpful.

1 answer

Answers

answer 1

From the other people who have hooked up a Wii and asked Samsung this question, only HDMI sources will pass through the HDMI cable to the TV. Since the Wii only has CVI or component cables then you will have to also have a CVI or component cable from the receiver to TV. As for your second question - there is a note in the setup instructions that to use +Anynet with your tv you have to hook up an optical cable from the receiver to TV.
Hope this helps

answered 2 years, 2 months ago

Username

Barron

Jupiter, FL

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Question

can i hook a nintendo wi up to my reciever while the rest of my stuff is running hdmi

asked 2 years, 5 months ago

Username

koko77

on 5.1 Channel Home Theater Receiver

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Yes you can. To do so you will need to also have component cables. Use the component cables going out of the Wii into one of the component inputs on the receiver. You will also need a set of component cables running out of your AV receiver into your tv so that it can pass through the video to the TV. When you're ready to play the Wii make sure that your ty channel/ output is set to 'Component' rather than HDMI and you should be good to go. I have this set up with my system as well so I know it works. Good luck.

answered 2 years, 4 months ago

Username

Newostyle

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Question

How do I change between my hdmi inputs

asked 2 years, 5 months ago

Username

lj88

boise,id

on 5.1 Channel Home Theater Receiver

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0out of 0found this question helpful.

1 answer

Answers

answer 1

Use the input select button on the front of the HW-560CS or use the remote. If using the remote don't forget to toggle between the LED lights on the AMP/TV button or the remote wont talk to the receiver. Also download the manual on page 14 it has a description of the remote button sources.

answered 2 years, 5 months ago

Username

Korey

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Question

Samsung HW-C560S

I am looking for firmware for my Samsung HW-C560S Home Theater System?

Tags: firmware

asked 2 years ago

Username

darlenemaselli

06614

on 5.1 Channel Home Theater Receiver

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

As of this posting, there is no firmware available for the HW-C560S.

If you are experiencing difficulty or need troubleshooting or assistance with your system, please reach out to the Samsung customer service center at 800-SAMSUNG.

Thanks for your support of Samsung products.

--HDTech

Staff

answered 2 years ago

Username

MisterSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

why don't the right front speaker and the right sourround speaker provide a sound.

Also, the left sourround speaker provides sound all the time.

Tags: speaker sound

asked 1 year, 11 months ago

Username

skykingal

Camden, MS

on 5.1 Channel Home Theater Receiver

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1 answer

Answers

answer 1

First thing to do is isolate the problem. Try swapping the speakers. i.e. put the known good speaker on the channel giving you trouble and put the suspect speaker on the know good channel, this will help you determine if it is a bad speaker or a bad connection or possibly a bad setting or amp problem.

bottom line hook the non working speaker to the know working speaker wire first.

answered 1 year, 10 months ago

Username

spider36439

Central Florida

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0out of 0found this answer helpful.

Question

why my home theatre sound is not working?

I connect to the receiver already but it still notworking.

asked 2 years, 6 months ago

Username

mike10

Lithia FL

on 5.1 Channel Home Theater Receiver

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi Mike, Do you have a cable box? If you do you need to set it, pass the signal to HDMI.
This worked for me

answered 2 years, 5 months ago

Username

nycwilliam

New York City Baby!

0points

0out of 0found this answer helpful.

Question

Left Rear (surround) speaker "hums" when power is on. Can this be corrected?

asked 2 years, 3 months ago

Username

BluEyedStranger

Texas

on 5.1 Channel Home Theater Receiver

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

It could be corrected if we knew what the source of the problem was. It could be possible that either the cable is bad, the speaker was blown out, or if we know the sound is coming that way from the head unit.

Without knowing which problem we're looking at, it's hard to determine what the diagnosis would be.

Parts for your home theater system are available at the www.SamsungParts.com website (cables, speakers, etc) if you are able to determine where the problem might be.

--HDTech

Staff

answered 2 years, 3 months ago

Username

MisterSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

how do I view component hookup through my receiver?

I have my xbox hooked up to the component input in the receiver but it doesn't seem to show visibly through my TV nor do I hear any audio. How do I set it up?

asked 2 years, 6 months ago

Username

taydelo

on 5.1 Channel Home Theater Receiver

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

I had to call Samsung for the answer to this question. You have to hook up an output on the receiver to the TV from the "Monitor out" on the receiver. The analog inputs do not stream through HDMI. There is a setting in the manual for changing the audio. Select the Input that you are connected to and then push the "Audio Assign" button on the remote until you hear sound.

answered 2 years, 3 months ago

Username

Chadbert

0points

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Question

Is there a way to run the sound from my tv to my surround system?

I have my surround sound connect to a samsung tv via hdmi. I want to know if there is a way to connect my tv via coax to the antenna/cable and then run the sound from my tv to the sound system. Is this possible?

asked 1 year, 4 months ago

Username

Hunior53

houston

on 5.1 Channel Home Theater Receiver

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

If your TV and AV unit support ARC (Audio Return Channel), use that HDMI port on your TV
or
Connect audio out on you TV to audio in to your surround sound system.

answered 4 months, 3 weeks ago

Username

WeTravel

0points

0out of 0found this answer helpful.

Question

can it play video from one and audio from another?

Can it display a video image from one input and audio from another? for example can i play my ps3 via hdmi for video and listen to music from either radio/ipod/another input?

asked 2 years, 2 months ago

Username

eljugo

on 5.1 Channel Home Theater Receiver

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

If you are going to try to attempt to set up where you can play your game and listen to music at the same time, you might be best served by connecting the game console directly to television with USB. Then you can use any input you want (DVD, music, etc) to the home theater system while you play your game.

Unfortunately, having the sound come from a different port rather than the assigned audio input that's designed ( particularly difficult with HDMI), would be difficult to do.

--HDTech

Staff

answered 2 years, 2 months ago

Username

MisterSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

I have a green screen and no picture

Tags: connections

asked 1 year, 9 months ago

Username

awilley00

on 5.1 Channel Home Theater Receiver

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

I’m sorry to hear that you're having this problem with your Blu-ray player.

With the limited information that has been provided, I'm unable to assist with troubleshooting. I would definitely recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech

Staff

answered 1 year, 9 months ago

Username

MisterSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

I did not recieve a remote with the system.

Am i able to get one? If not whats the code for the remote?

asked 2 years ago

Username

hillard

on 5.1 Channel Home Theater Receiver

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

I'm sorry to hear that you received a unit that didn't contain the remote. You might try inquiring with your retailer, or you can contact us directly.

You can reach the Samsung customer service center at 800-SAMSUNG.

--HDTech

Staff

answered 2 years ago

Username

MisterSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

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Looking for Answers about samsung 5.1 Channel Home Theater Receiver?

Customer questions and answers for 5.1 Channel Home Theater Receiver

Customer questions and answers for samsung 5.1 Channel Home Theater Receiver

I get sporatic sound loss from the various components (cable box, DVD, PS3) attached to the receiver. Does anyone else have this same issue?

my samsung AV reciver will not pass HDMI video through it, what can i do to resolve this?

When I try to connect an Ipod as soon a it tarts to play the reciever reads "001 STOP" and wont play?

How do I set up my surround sound to my TV with HDMI cables?

Does the HW-C560S HDMI support the 8000 series 3D content?

Can you tell me all of wires i need to purchase to hook up my new system to my tv?

Where do I connet the Wii audio/Video cable to n HW-560S - into whih jacks? Once I do that, what "source" am I selecting?

subwoofer plug won't work

Component Input - HDMI Output?

can i hook a nintendo wi up to my reciever while the rest of my stuff is running hdmi

How do I change between my hdmi inputs

Samsung HW-C560S

why don't the right front speaker and the right sourround speaker provide a sound.

why my home theatre sound is not working?

Left Rear (surround) speaker "hums" when power is on. Can this be corrected?

how do I view component hookup through my receiver?

Is there a way to run the sound from my tv to my surround system?

can it play video from one and audio from another?

I have a green screen and no picture

I did not recieve a remote with the system.

Customer questions and answers for

5.1 Channel Home Theater Receiver