Search Samsung

Looking for Answers about samsung 2.1?

Choose a Category
3D(Q:52 A:47)
3D Accessories(Q:443 A:552)
A/V Receivers(Q:117 A:72)
AT&T(Q:24367 A:25972)
AT&T Tabs(Q:510 A:595)
AV Cable(Q:2 A:0)
Adapters(Q:54 A:40)
Air Conditioners(Q:35 A:17)
All-in-One PCs(Q:61 A:51)
Alltel(Q:162 A:173)
AppstoreApps(Q:636 A:259)
BL Series(Q:26 A:4)
Batteries(Q:13 A:11)
Batteries & Covers(Q:134 A:136)
Battery(Q:13 A:0)
Black Toner(Q:2 A:0)
Black Toner(Q:2 A:0)
Blu-ray Systems(Q:2059 A:859)
Bluetooth Headsets(Q:219 A:160)
Bluray Players(Q:14463 A:5449)
Boost(Q:1271 A:1361)
Bottom Freezer(Q:581 A:596)
Broadcast HD(Q:7 A:2)
Bundles(Q:1 A:0)
CRT(Q:10 A:4)
CRT TV(Q:75 A:1)
Cables(Q:15 A:15)
Cases(Q:15 A:8)
Central Station(Q:58 A:33)
Chargers(Q:41 A:31)
Chargers(Q:16 A:12)
Chromebook(Q:82 A:25)
Chromebox(Q:5 A:4)
Classroom(Q:11 A:0)
Color Laser Printers(Q:1069 A:215)
Combo(Q:641 A:59)
Combo TV(Q:26 A:0)
Conference Room(Q:7 A:1)
Covers & Bands(Q:15 A:10)
Cricket(Q:854 A:783)
Cyan Toner(Q:1 A:0)
DLP TV(Q:3922 A:401)
DRAM(Q:21 A:9)
DVD Camcorders(Q:71 A:4)
DVD Players(Q:212 A:14)
DVD Systems(Q:26 A:17)
Data Cables(Q:25 A:12)
Desktop Docks(Q:28 A:13)
Digital Memory(Q:117 A:6)
Digital Phones(Q:1 A:0)
Dishwashers(Q:623 A:693)
Docks(Q:23 A:6)
Dryers(Q:1608 A:1727)
DualView Dual LCD(Q:673 A:186)
Electric Ranges(Q:390 A:440)
External HDD(Q:1 A:0)
External ODD(Q:63 A:1)
Extras(Q:1 A:0)
Four Door(Q:67 A:75)
French Door(Q:4356 A:4507)
Full HD(Q:8 A:0)
Galaxy Players(Q:545 A:473)
Gas Ranges(Q:92 A:116)
Generic CDMA(Q:121 A:124)
HDD Memory(Q:7 A:0)
HDMI Cable(Q:4 A:0)
HDTV Tuners(Q:41 A:15)
HELIO(Q:6 A:6)
Hi8 Camcorders(Q:51 A:1)
High Definition(Q:389 A:96)
Home Theater Systems(Q:3123 A:1047)
Hospitality TVs(Q:6 A:2)
Imaging Units(Q:1 A:0)
Imaging Units(Q:1 A:1)
Induction(Q:104 A:120)
Induction Hybrid(Q:24 A:24)
Internal ODD(Q:93 A:3)
Jitterbug(Q:1 A:1)
Keyboards(Q:58 A:40)
L Series(Q:63 A:4)
LCD(Q:43 A:3)
LCD(Q:2666 A:686)
LCD(Q:42 A:4)
LCD TV(Q:16393 A:6282)
LCD-Monitors(Q:10 A:4)
LED(Q:540 A:332)
LED Backlit(Q:5 A:0)
LED Lighting(Q:7 A:8)
LED TV(Q:19824 A:12246)
LED-monitors(Q:88 A:36)
Laptops(Q:58 A:61)
Lenses(Q:4 A:3)
MD Series(Q:2 A:1)
MP3 Players(Q:440 A:54)
Memory Cards(Q:2 A:2)
Metro PCS(Q:592 A:642)
Microwaves(Q:1115 A:1200)
Mini DV(Q:224 A:11)
NV Series(Q:34 A:5)
Netbooks(Q:10 A:0)
Netbooks(Q:813 A:203)
Notebooks(Q:440 A:234)
OfficeServ(Q:1 A:1)
Open/Generic GSM(Q:573 A:648)
Paper Handling(Q:1 A:0)
Pedestals(Q:10 A:8)
Plasma(Q:7 A:1)
Plasma TV(Q:7788 A:4251)
Pocket Cams(Q:99 A:53)
Point-and-Shoot(Q:1573 A:646)
Portable(Q:60 A:7)
Portables(Q:13 A:0)
Premium(Q:41 A:12)
Qwest(Q:16 A:19)
Ranges(Q:1 A:1)
Recordable(Q:79 A:4)
Routers(Q:6 A:4)
S Series(Q:116 A:41)
Series 5(Q:52 A:69)
Series 9(Q:25 A:34)
Side Vent Kit(Q:6 A:5)
Side by Side(Q:1718 A:1780)
Skype TV Camera(Q:8 A:9)
SlimFit HDTV(Q:233 A:11)
Solid State Drives(Q:419 A:376)
Sound Bars(Q:1019 A:301)
Sprint(Q:7689 A:8432)
Sprint Tabs(Q:584 A:662)
Standard Definition(Q:480 A:61)
Stylus(Q:4 A:2)
T-Mobile(Q:7771 A:8444)
T-Mobile Tabs(Q:555 A:634)
TV Cameras(Q:46 A:35)
TV Remote(Q:160 A:67)
Thin Client(Q:5 A:1)
Toner Waste Unit(Q:1 A:0)
Top Load Washers(Q:53 A:82)
Touch Overlays(Q:1 A:0)
Touch Screen(Q:10 A:1)
TracFone(Q:2513 A:2588)
Trumpet Mobile(Q:2 A:2)
UHD TV(Q:30 A:24)
US Cellular(Q:1159 A:1239)
US Cellular Tablets(Q:234 A:246)
Ubigate Routers(Q:2 A:0)
Ultra Mobile PCs(Q:39 A:13)
Vehicle Docks(Q:56 A:47)
Verizon Wireless(Q:12484 A:13409)
Video Wall(Q:3 A:0)
Virgin Mobile(Q:7 A:11)
Wall Mount(Q:53 A:13)
Washers(Q:2762 A:3240)
Water Filters(Q:15 A:15)
Wi-Fi(Q:469 A:197)
Wi-Fi Tabs(Q:4355 A:2693)
Wired Headsets(Q:18 A:9)
Wireless Keyboard(Q:18 A:20)
XM Players(Q:6 A:0)
Yellow Toner(Q:1 A:0)
Zero Client(Q:7 A:0)
neXus(Q:2 A:2)
Shop now at Samsung
or
Choose a Category
Most Recent Questions
Recent Question:
Using 5.1 optical input vs AUX
Recent Question:
How do I register my HW-FM45C Soundbar??
Recent Question:
Why isn't my TV turning ON my Soundbar??
Recent Question:
Volume Control
Questions with Most Recent Answers
Question:
Why isn't my TV turning ON my Soundbar??
Question:
Using 5.1 optical input vs AUX
Question:
optic cable supplied does not stay firmly in connection?
Question:
The sound bar F750 after 1 month working perfectly, suddenly doesn't connect with TV with soundshare. How can I solve it?

Customer Questions & Answers for
samsung 2.1

Customer Questions & Answers:
101 Questions
 | 
37 Answers

Questions & Answers for samsung 2.1

Question

Replacement wall bracket

I just recently boght your 2.1 CH Crystal Surround Airtrack HW-C451 and when we opened the box it did not have the Bracket-Wall Mount inside. How do I get a replacement?
asked 3 years, 1 month ago
Anonymous
Foley, MO 63347
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
I'm sorry to hear that you did not receive the wall bracket included with your system.

If unit was sold as brand-new, contact the Samsung customer service Center at 1.800.SAMSUNG and explain the situation. It's quite possible that they'll be able to assist you further.

If the unit was refurbished or bought as an open box unit, you may need to order the wall mount bracket separately. You can do this at the www.Samsungparts.com website or by calling the Samsung parts department directly at 1-800-627-4368.

--HDTech
answered 3 years, 1 month ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I cannot connect he optical cable. Does it need an adapter?

asked 3 years, 9 months ago
fstv
Aurora IL
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
6 answers
Answers
answer 1
Be sure to remove the clear plastic protector tips from the ends of the cable (i had the same issue and went the web to find outthey were there). Pay close attention to the shape of the connection, it is not square, one side is slightly rounded.
answered 3 years, 4 months ago
nipster6
Ft Lauderdale
0points
0out of 0found this answer helpful.
answer 2
I had the same issue. The ends of the optical cable have "SMALL" clear end protectors on them that make them look like part of the cable (they even fit inside the optical connector on the TV/sound system). Most people aren't familiar enough with optical cables to know what they should look like and the instructions for the TV, sound bar or home theater system don't instruct you to remove these clear protector ends. Instructions should state this and I have advised on-line Samsung personnel that this should be revised in instructional literature. Actually this a "engineering-goff" since if the clear protector design was modifed to make it larger so it could not fit into the connector or it was made to look like a protector instead of part of the cable, users would not have this issue.
answered 3 years, 5 months ago
BenzBob
Durham, NC
0points
0out of 0found this answer helpful.
answer 3
yes
answered 3 years, 7 months ago
edwardjan
0points
0out of 0found this answer helpful.
answer 4
The ends have small, clear plastic tips covering the ends. These have to be removed first. Very freustrating that the directions don't explain this step.
answered 3 years, 9 months ago
johnnybadds
0points
0out of 0found this answer helpful.
answer 5
it sounds dumb but pull the little clear cap off the ends of the cable
answered 3 years, 9 months ago
hotshoes82
oneida ny
0points
0out of 0found this answer helpful.
answer 6
The optical cable should be able to be plugged in directly into your sound bar, (digital input 1 or 2). It can be tricky getting the groves lined up right so the cable will insert. If you are referring to the TV end of the connection that depends on your TV. I had a short optical adapter cable that came with my Samsung TV. Double check all the stuff that came with your TV as you may have an adapter already.
answered 3 years, 9 months ago
restless
0points
0out of 0found this answer helpful.
Question

sound issue

my soundbar volume does not change between the ranges of 15-40. is there a way to reset this? do I need a new sound bar?
asked 3 years, 9 months ago
ca2004
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
send back to samsung had a lot of problems, sent it back and no more problems
answered 2 years, 8 months ago
garrickmosko
las vegas, nv
0points
0out of 0found this answer helpful.
Question

how the subwoofer connect?

asked 3 years, 6 months ago
FDog
Wilmington,nc
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
On the back of the sub is a small hole insert something small i.e. paperclip for 5 secs. and then hold mute on the remote for 5 secs.
answered 3 years, 6 months ago
Anonymous
0points
0out of 0found this answer helpful.
Question

MY SOUNDBAR LOSES SOUND FROM TIMT TO TIME AND AFTER SHUTTING IT OFF AND TURNING IT BACK ON IT WORKS AGAIN,IS THIS COMMON OR CAUSE FOR CONCERN?

asked 3 years, 10 months ago
LAR814
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Its simple. I have replaced mine and still have same problem and have been on chat with samsung plus on the phone and nobody can give me an answer. I'm takeing mine back. The best buy store had six units returned to them. HW-D450 looks good and sounds good but has serious problems.
answered 3 years, 3 months ago
larryjoe21
Crawfordsville Indiana
0points
0out of 0found this answer helpful.
Question

Soundbar Standby Mode

Recently, my HW-C451 soundbar's standby icon will not light. When the unit is shut off, the white user icons stay lit, and the red standby icon does not come on. Any suggestions on what may be causing this, would be greatly appreciated.
asked 3 years, 5 months ago
coco59
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
My soundbar was just doing this the other day also. Leave it unplugged for a while and then plug it back in. if it is doing the same thing again call or chat samsung support im sure theyll be happy to fix it. Happy Listening :)
answered 3 years, 4 months ago
bpavlakis
0points
0out of 0found this answer helpful.
Question

What is the programming code for hw-c451?

asked 3 years, 5 months ago
keefe
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Currently there are no codes for any remote that controll the soundbar. Unless you have a samsung tv, you are out of luck for now.
answered 3 years, 4 months ago
bpavlakis
0points
0out of 0found this answer helpful.
Question

1

I have had "on-going" problems with this unit,but "Best Buy" will NOT really "help" me. They keep putting-off any kind of "replacement" for this unit, or "any" whatsoever "tech support. I feel I am being left to fend for myself.
I NEED help!
Joseph A. Williamson
asked 3 years, 5 months ago
jaw69
Austin,TX. 78758
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
I'm sorry to hear that you're having this issue with your Soundbar.

If there's something that we can assist with, try calling our customer service center at 800-SAMSUNG. They can assist with troubleshooting or setting up a repair as well.

HDTech
answered 3 years, 5 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

my universal remote works for tv & direct tv but not the audio bar

asked 3 years, 5 months ago
wintersteen
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
The universal remote code would be assigned by the manufacturer of the remote. Not all codes are available, however if there is a code available, check with the remote's manufacturer to see what codes are available.

HDTech
answered 3 years, 5 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

speaker sound bar randomly switches from digi 1 to digi 2

model c 451 crystal surround air track. this is the 2nd speaker sound bar we have, the first one did the same thing and was replaced by the store. replacement does the same.. Ron
asked 3 years, 5 months ago
flamingo
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
I'm sorry to hear that you're having this issue with your Soundbar. You may want to check to make sure that the optical cable is attached firmly to both the TV and the sound bar. If the sound drops out, it may be due to several factors.

One, the cable might be damaged. If this is the case you may want to see about swapping out the cable.

Two, the signal may be dropping out from the source meaning that data stops and starts. If this happens, it may be triggering the unit to switch to a different input.

Three, the cable might not be firmly attached.

If you continue to have this problem, try using a different audio input to see if that helps. If you need further assistance or more troubleshooting ideas, please contact the Samsung customer service center at 1-800-SAMSUNG.

--HDTech
answered 3 years, 5 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

improve hw-c451 sound on cinimax when watching movie.

voices not clear, even though tv sound is turned down, sounds like it is in a chamber.
asked 3 years, 5 months ago
Kikisunshine
Long Beach, Ca
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
i dont know exactly whats going on, but if it is just cinemax then it is the channel. if all your audio sounds like that with everything, you might have a defective soundbar. also, you might have a sound mode on by accident. you may turn this off by pressing the sound mode button on the remote until the sound mode is "pass" always happy to help. P.S. if you are still unclear, ask me to leave another comment. Happy Listening :)
answered 3 years, 4 months ago
bpavlakis
0points
0out of 0found this answer helpful.
Question

my sound bar has started switching from Digital1 to PCM by itself. It goes silent for a second each time. Why is it doing this?

asked 3 years, 8 months ago
sennafan1
Illinois
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
believe it or not this is completely normal. i own this soundbar and this happens all the time. PCM is an audio format going to the soundbar. when the source (tv, DVD) has a pcm output signal, the soundbar will recognize it and adjust. there is absolutely nothing wrong with the sound bar. Happy Listening :) P.S. if you are still confused, just ask me to leave another comment explaining better.
answered 3 years, 4 months ago
bpavlakis
-1point
0out of 1found this answer helpful.
Question

can i add more wireless speakers to the 2.1 home theater 3d audio bar to make it a 7.1 audio bar?

asked 3 years, 3 months ago
1sam
hawaii
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
no you cannot
answered 3 years, 2 months ago
theman187
0points
0out of 0found this answer helpful.
Question

Is it possible to adjust the bass/treble?

I just bought the Samsung HW-C451 and I was wondering if there is a way to adjust the bass or treble separately.
asked 3 years, 10 months ago
cwilson
on 2.1
+1point
1out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
yes you can on the remote there is a button marked s/w level hit that button and then volume up or down that will adjust the subwoofer
answered 3 years, 6 months ago
Anonymous
+1point
1out of 1found this answer helpful.
Question

Is this Home Theater System(HW-C451) support Free Voltage?

I have HW-C451.
Can I use 220V with this model?
asked 3 years, 1 month ago
guloman
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
No, 110V only is supported.

--HDTech
answered 3 years, 1 month ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

upgrading to new firmware... for C-451 soundbar

usb 1 loads 100%. systems then asks for USB 2 ....system talks to usb 2 (lights flash on memory stick) but sytem freezes with" USB 2" in the display.....system will not turn off or on...Do I have a brick or can I get a recovery disk back to the original firmware ( that is very unstable)
asked 3 years, 1 month ago
Jmcall
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
The instructions do not call for two USB drives. I'm not sure why the other USB drive is being used. If you can address this in a new question with more detail, I'll be happy to look further into this.

--HDTech
answered 3 years, 1 month ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Does the HW-C451 have an on screen display function for the TV?

asked 3 years, 6 months ago
Padz
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
unfortunately no it does not
answered 3 years, 2 months ago
theman187
0points
0out of 0found this answer helpful.
Question

I have a Crystal Surround Air Track system that changes from digi 1 to digi 2

When this happens there is no sound. Is there a way to stop this automatic change?
asked 3 years, 6 months ago
BOBEY
ANTIOCH ILLINOIS
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Just press the O/A INPUT button on the remote until the display again shows DIGI 1.
answered 3 years, 5 months ago
andyj
-1point
0out of 1found this answer helpful.
Question

Are there any programming codes for DirecTV RC65R remote for the soundbar?

The codes that DirecTV supplies for programming do not work.
asked 3 years, 9 months ago
dicky79
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
No. With the TV, DVR (Direct TV), and the Speakers turned on, push the Auto power button on the speaker remote and make sure the top of the sound bar says it's 'on'. Make sure the top slider button on the Direct TV control is set to D for Direct TV and push the off button. When you turn everything on again the speaker will come on with the TV and DVR.
answered 3 years, 7 months ago
onewhomknows
Colorado
0points
0out of 0found this answer helpful.
Question

WHERE CAN I ORDER THE WALL MOUNTING BRACKET FOR HWC451?

asked 3 years, 6 months ago
markvanaelstyn
Carlsbad, CA
on 2.1
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
It came with the unit!!!
answered 3 years, 6 months ago
Anonymous
-2points
0out of 2found this answer helpful.
1 2 3 4 5 6 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.