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Customer Questions & Answers for
HW-C450/XAA

Customer Questions & Answers:
391 Questions
 | 
130 Answers

Questions & Answers for samsung HW-C450/XAA

Question

Can the volume and on/off be controlled by my Direct TY remote ?

asked 3 years, 10 months ago
FLbassman
on HW-C450/XAA
0points
0out of 0found this question helpful.
5 answers
Answers
answer 1
i tried this and it didn't work i do have the sound bar hook up to my samsung TV by digital opticle connection
answered 2 years, 8 months ago
meuth85
0points
0out of 0found this answer helpful.
answer 2
Here's a way to get your directv remote to control the volume.
1. Follow the instructions on setting up your TV including the TV INPUT button.
2. Select AV1 on your directv remote
3. Press and hold the mute and select buttons until the LED above AV1 blinks twice
4. Enter 10812 (the AV1 led blinks twice)
5. Press and hold the mute and select buttons until the LED above AV1 blinks twice
6. enter 993 and then SELECT
7. Slide remote to DirecTv and it should still power your TV on/off and the volume control will control your Soundbar
answered 3 years, 7 months ago
asplundhisi
0points
0out of 0found this answer helpful.
answer 3
I have programed the remote to turn off the tv, but the sound bar will not do off..........
answered 3 years, 7 months ago
davidpv
usa
0points
0out of 0found this answer helpful.
answer 4
If you connect the sound bar to a Samsung TV by digital opticle connection, the TV will then control the sound bar, then you can program the D-TV remote to control the TV and soud bar.
answered 3 years, 10 months ago
FLbassman
0points
0out of 0found this answer helpful.
answer 5
The volume and on/off functions can be controlled by your Direct TV remote ony if Direct TV includes codes for Samsung Blu-ray players in its Owners Manual. Normally, only the display device (TV) is controlled by satellite and cable provider remotes.
answered 3 years, 10 months ago
Bluray
0points
0out of 0found this answer helpful.
Question

Sometimes I get an echo effect when the system is on. Is there a remedy?

asked 3 years, 10 months ago
barbie47
Corinth, TX
on HW-C450/XAA
0points
0out of 0found this question helpful.
5 answers
Answers
answer 1
I turn the volume OFF on the TV and allow the sound to only come through the Sound Bar. This works for me.
answered 3 years, 2 months ago
Echozmom
Red Lion, PA
0points
0out of 0found this answer helpful.
answer 2
The TV should have a setting to turn the volume off to the TV. Go to "Menu" on the remote, then select "Sound" which will probably be written vertically on the left hand side of the screen. Arrow right on the remote then select "Speaker Select", select "External" ......Hope this helps TEX...
answered 3 years, 7 months ago
Txfirebrat
Texas
0points
0out of 0found this answer helpful.
answer 3
go to the settings on your TV and change the sound selection to the external speaker. this will disable the sound from the tv and eliminate the echo.
answered 3 years, 7 months ago
mikenpa
0points
0out of 0found this answer helpful.
answer 4
your TV volume is as loud as the new system, which causes this effect. Simply turn down your TV volume while keeping the new system at a higher level, thus drowning out the tv volume. Also make sure your "sound mode" button is not on "GAME" as this preset adds a reverberating tone, or, echo effect.
answered 3 years, 8 months ago
stetson
Lewisville,TX
0points
0out of 0found this answer helpful.
answer 5
turn off tv speakers in settings
answered 3 years, 9 months ago
wralgwi
Lake Geneva, WI
0points
0out of 0found this answer helpful.
Question

Lip-sync problem. There is a slight delay in the sound. Voices don't match up with people talking.

Its like I'm watching a movie dubbed in another language. The lips don't match up with the sound of their voice. Very annoying. I also have the digi1 to digi2 switching and volume to max on its own.
How do I syn the voices?
asked 3 years, 1 month ago
AshburnTiger
Virginia, USA
on HW-C450/XAA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You need to adjust the Sound Bar NOT the TV. Get out the remote for the Sound Bar and press the "+" or "-" keys above and below "AV Sync" (which stands for audio-visual sync) located at the bottom left under "SPX Control" on the remote. Increase or decrease until the voices match the sounds.
answered 2 years, 7 months ago
cowps
Houston, TX
+2points
2out of 2found this answer helpful.
answer 2
Assuming your watching on a flat screen, there should be a delay setting for the audio you can adjust, at least there is on my Samsung TV.
answered 2 years, 9 months ago
talktextandweb
0points
0out of 0found this answer helpful.
Question

Why do my HW C450 keeps turning on?

I press the on/off button, either on the bar or the I/R transmitter...
And magically it turns itself on 1S later...
why?
asked 3 years, 7 months ago
JCampart
France
on HW-C450/XAA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
turn off the device it is connected to. it automatically senses the source is on and turns itself on.
answered 2 years, 9 months ago
joecool1975
Omaha
0points
0out of 0found this answer helpful.
answer 2
it automatically detects a signal and will turn on and off according. The delay to turn off is 15 to 20 minutes. Make sure you turn off the device it is receiving audio from otherwise the signal from that device is still present and the soundbar turns back on.
answered 2 years, 9 months ago
joecool1975
Omaha
0points
0out of 0found this answer helpful.
Question

my wireless subwoofer for my hwc 450 is very faint

asked 3 years, 11 months ago
DanS
on HW-C450/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Mine was too when i hooked it up. I just pushed the button on the remote that says sw level and then the volume up button to turn the subwoofer up three or four notches. It has made a huge difference.
answered 3 years, 9 months ago
Matth
0points
1out of 2found this answer helpful.
Question

My unit constantly shuts itself off and turns itself back on while I am watching TV. Why is this happening and how can I fix it?

asked 3 years, 11 months ago
wisebt
Arlington, VA
on HW-C450/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I had the same problem. I found that my sound bar can't be too close to the TV. I have my samsung TV on a platform ( not mounted) and the sound bar in front of it. In this configuration, the sound bar kept shutting off. I returned it as a faulty unit and the second one did the same thing. By chance I happened to move the sound bar off of the tv platform and the problem ceased.
answered 3 years, 9 months ago
Jason5533
Missouri, USA
0points
0out of 0found this answer helpful.
Question

What is the difference between the HWC450, HWC450B & HWC451 sound bars?

asked 3 years, 11 months ago
Beebs
NJ
on HW-C450/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The two have a common manual (which says nothing about differences) and are functionally identical as far as I can tell. I think the C451 has a metal enclosure vs the plastic one the C450 has. The C451 also appears to be a little more expensive by about $20.
answered 3 years, 7 months ago
StuartMW
Austin, TX
0points
0out of 0found this answer helpful.
Question

Why are we unable to use the remote to increase or decrease the volume after the TV has been on for a short period of time?

When we first turn the TV and the sound bar on, the volume control on the remote and the TV remote works fine. After a short time we are unable to work both the remote and the TV control to increase or decrease the volume. We have to work the volume control on the sound bar. We are also unable to turn the sound bar off with the control.
asked 3 years, 10 months ago
SEAPLA
Winter Haven, FL
on HW-C450/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Try to turn off the Wireless Remote Control option in the Plug & Play menu.
answered 3 years, 7 months ago
sthomas83
0points
0out of 0found this answer helpful.
Question

my sound bar system changes from digital input to analog on its own why? and how can i stop this?

asked 3 years, 10 months ago
jackie935
on HW-C450/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I too have experienced a similar problem. The unit sometimes switches audio inputs (I've observed both DIGI.1 to DIGI.2 and DIGI.2 to Analog) as though the input button on the unit or remote had been pressed. Both times this has happened I've been nowhere near the unit or remote so it would seem there's a firmware issue that can cause the switch (I have "Auto Power" turned off)

Both times I've corrected the issue by touching the input "button" on the unit to (re)select the source I was listening to.

Hopefully Samsung will issue a firmware fix (the unit has a USB port for firmware updates).
answered 3 years, 7 months ago
StuartMW
Austin, TX
-1point
1out of 3found this answer helpful.
Question

How do I program my HW-C450 to turn on/off with my Direct TV remote?

asked 3 years, 10 months ago
Mitch1954
on HW-C450/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Since I turned off the TV speakers so I do not get that annoying echo; when I turn off my direct tv satelite box and my series 58c550g1f TV my air track HW-C450 will not turn off ; I hope there is a fix for this
answered 3 years, 6 months ago
LEEEO
home
0points
0out of 0found this answer helpful.
Question

how do I connect a hwc450 soundbar to a u9000 tv? I am having trouble with the optical cable- it wont stay connected.

asked 3 years, 10 months ago
mikeymike
ny
on HW-C450/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Make sure you take the plastic caps off the ends of the cable. The cables will go into the optical outlets with the caps on so it can be decieving if you haven't used these cables before.
answered 3 years, 5 months ago
maburns
0points
0out of 0found this answer helpful.
Question

The Input Mode changes on its own and I lose the sound

I have the cable supplied with my Samsung LED LCD TV hooked up to the Optical Digital In jack. This occurs maybe once a week.
asked 3 years, 10 months ago
1955jake
on HW-C450/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I had this happen too (twice). It appears to be an issue in the unit's firmware.
answered 3 years, 7 months ago
StuartMW
Austin, TX
0points
0out of 0found this answer helpful.
Question

the blue light on the subwoofer just keeps flashing, and it makes no sound. The procedure to register it does not change this.

the blue light on the subwoofer just keeps flashing, and it makes no sound. The procedure to register it does not change this. How do i get it to register and work?
asked 3 years, 9 months ago
evansthewelsh
ct
on HW-C450/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
make sure you do this with nothing else on just the bar no tv nothig. now do what it says in the book with the mute button this worked for me.
answered 3 years, 9 months ago
PRINCECRAFT56
0points
0out of 0found this answer helpful.
Question

How do I set up my Comcast remote to operate the Crystal Surround Air Track sound bar?

asked 3 years, 9 months ago
RayZ
on HW-C450/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I also have a Samsung LCD TV. Comcast gray remote, code 10812 got the Crystal Surround Air Track sound bar working properly. 10060, first code listed for Samsung worked TV, but not sound bar.
answered 3 years, 8 months ago
cnward8
0points
0out of 0found this answer helpful.
Question

How can I fix a sound problem on a new HW-C450 soundbar?

System has been in use about an hour. Sound was wonderful. Suddenly,sound changed on some channels such that it had a tinny, echo-chamber quality. We have cable TV
asked 3 years, 7 months ago
Steve148
on HW-C450/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Steve,

On top of the sound bar are buttons that change the type of sound quality/richness. Take a look and try to use the proper button for the proper type of video or TV show you are watching.

Also I found that the best sound quality for me came by centering the sound bar to my TV and having it 5" lower than the bottom of the TV. I have a Samsung 55" TV that is wall mounted
answered 3 years, 7 months ago
BillandBear
Las vegas, NV
0points
0out of 0found this answer helpful.
Question

On teh Samsung 2.1 sound bar, HW-C450 can i hook my IPOD to it, and if yes how?

asked 3 years, 7 months ago
cburks48
on HW-C450/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The HW-C450 has an analog audio input (3.5mm jack) so you could use that.
answered 3 years, 7 months ago
StuartMW
Austin, TX
0points
0out of 0found this answer helpful.
Question

Can't use the remote to increase/decrease the volumne or turn off the unit.

I recently purchased the HW-C45 sound bar and on occasion I am unable to use the remote control to increase/decrease the volume or turn off the soundbar. This occurs when the TV is first turned on and occurs after the TV has been on for a while. It is very frustrating. I love the sound bar but will not keep it if this is a permanent glitch. Please trouble shoot for me.
asked 3 years, 7 months ago
victoria2u
on HW-C450/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Try to turn off the Wireless Remote Control option in the Plug & Play menu of the TV. Don't know why, but worked for me. Have fun.
answered 3 years, 7 months ago
sthomas83
0points
0out of 0found this answer helpful.
Question

where is the best place to locate the sw?

asked 3 years, 7 months ago
Chriscee
on HW-C450/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Most people put them on the floor in a location that makes the sound seem natural when listening to it.
answered 3 years, 7 months ago
imnotdoneyet
0points
0out of 0found this answer helpful.
Question

How do I keep bar from automatically switching to Audio 2 function?

The sound bar switches to Audio 2 whenever it feels like it. It does it while just watching tv. It is very irratating.
asked 3 years, 7 months ago
bf2tatorsalad
on HW-C450/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This is a product flaw. Send it back to Samsung for repair.
answered 3 years, 6 months ago
Molezooka
0points
0out of 0found this answer helpful.
Question

What is the best way to plug an Ipod into the sound bar?

asked 3 years, 7 months ago
Angy
22401
on HW-C450/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As previously answered (by me), connect the iPod (not sure what cable you need) to the HW-C450's analog input.
answered 3 years, 6 months ago
StuartMW
Austin, TX
0points
0out of 0found this answer helpful.
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