Looking for Answers about samsung HT-TZ512T?

Thank you for contacting Samsung.

You need to make sure that the audio setting on your cable box/DVR is set to the surround sound or digital audio option. With it connected to your home theater, it should allow the unit to process the incoming audio. If you need additional assistance, we suggest you consult the manual that came with your cable/satellite device or contact the service provider.

We also suggest you review the System Setup section of your home theater's product manual beginning on page 58.

Thank you for being a Samsung customer!

The Samsung Online Support Team

while the receiver is off grab the remote. Press 0135 in that order. If done correctly the system will cut on and do a reset on the wireless speakers.

HT-TZ512 / dvd read disc err

I'm sorry to hear that you're having this issue with your Home Theater system.

With the optical cable connected to the TVs output and the Home Theater system's input, try setting your audio speakers to "External" in the TV's menu. In some cases, changing to "External" speakers will initiate the optical port and send signals. Without knowing which TV you have, it's difficult to give directions on how to do this, but it should be available information in the user's manual.

HDTech

I'm sorry to see that it sounds like you're having a problem with your player.

At this time, there are no user replaceable parts available that include a fan assembly. If the unit needs service, I recommend contacting the Samsung customer service center at 800-SAMSUNG.

Thanks for your support of Samsung products.

--HDTech

It could be wireless interference in the room. Try checking to see if you have any nearby CFL lamps, wireless phones, or other wireless devices that might be causing interference.

Sometimes just moving around equipment will allow the speakers to keep the connection.

If you believe that this is still a problem beyond possible interference, try contacting the Samsung customer service center at 800-SAMSUNG.

--HDTech

Might be that ur playing a dvd with the wrong region or also the wrong format. Check the disc and make sure it is compatible.

Thanks for posting the pictures – those were extremely helpful.

Replacement speakers can be found at the www.Samsungparts.com website.

We appreciate your support of Samsung products.

--HDTech

I'm sorry to hear that you're having an issue with your home theater system.

All user replacement parts are available on the www.Samsungparts.com website. Unfortunately I'm not able to quote prices or availability, but if you have any questions regarding specific parts you might call the Samsung customer parts office directly at 1-800-627-4368.

--HDTech

because your wireless rear speakers are not connected. I you are not using anymore disconnect the wireless card.

I'm not sure what "after stock" means. Would you please re-submit the question with a little more information so we can look into this?

Thanks!

--HDTech

I’m sorry to hear that you're having this problem with your Blu-ray player.

Unfortunately, this seems to be a service related issue.

Since it's very difficult to diagnose and troubleshoot based on the information posted, I recommend that you contact Samsung's customer service center and try speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech

It may be in the home theater system is not set with the proper audio track set (stereo on a 5.1 system, or 5.1 setting on a stereo system). If this is the case, try changing the audio option in the player. You might also try to make sure that you select the proper audio channel of the disc's menu as well.

It could also be that the center channel speaker is disconnected either at the back of the receiver, or at the speaker connections, since the center channel handles most of the voices in a 5.1 surround sound setup.

--HDTech

I’m sorry to hear that you're having this problem with your Blu-ray player.

With the limited information that has been provided, I'm unable to assist with troubleshooting. I would definitely recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech