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Most Recent Questions
Recent Question:
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Questions with Most Recent Answers
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New iPod/iPhone/iPad connector
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See all Samsung Questions and Answers Home Theater Systems Q & A

Customer Questions & Answers for
samsung HT-P38

Customer Questions & Answers:
19 Questions
 | 
3 Answers

Questions & Answers for samsung HT-P38

Question

how do i hook up a samsung hdtv to the home theater and cable to play tv thru theater?

asked 3 years, 8 months ago
oakie
on HT-P38
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Question

My remote wont work HT-P38 can i get a new one?

I have had the system for abot 6 years now with no problems works fine. But just now the remote wont work. Try everything but nothing. Can i get a replacement? Thank you.
asked 3 years, 2 months ago
Axcel13
on HT-P38
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1 answer
Answers
answer 1
I'm sorry to hear that you're having trouble using the remote control.

Replacement parts can be obtained by logging on and ordering directly from the www.Samsungparts.com website or by calling them direct at 1-800-627-4368.

We appreciate your support of Samsung products.

--HDTech
answered 3 years, 2 months ago
MisterSamsung
SamsungHQ
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Question

What does "Protection" mean and how do I fix it so the unit will stay on?

asked 3 years ago
canuck1
on HT-P38
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answer 1
It may be because the positive and negative wires are touching, either behind the home theater system, or behind the speakers. You may want to check the back of your speaker connections, and then also the back of your home theater systems connections to make sure the speaker wires aren't crossing each other, or touching each other.

If any of the speaker wires are touching each other - either at the rear of the Blu-ray player, or the rear of the speakers - the system will go to the PROTECT mode to prevent damage.

Since it's very difficult to diagnose and troubleshoot based on the information posted - and because a dialogue would be difficult in this forum setting, I recommend that you contact Samsung's customer service center and try speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products.

--HDTech
answered 3 years ago
MisterSamsung
SamsungHQ
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Question

What is the difference between BD-Dxxx and BD-Cxxx?

I find that there are two serieses of Bluray players.
BD-D and BD-C.
What's the difference?
asked 3 years, 2 months ago
chemgen
on HT-P38
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answer 1
The BD-Cxxxx units are the 2010 models, and the BD-Dxxxx are the 2011 models.

Thanks for your interest in Samsung products.

--HDTech
answered 3 years, 2 months ago
MisterSamsung
SamsungHQ
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Question

Are there remote codes

I have a dish universal remote and I cannot find the code you put in
asked 3 years, 9 months ago
Laptop4079
on HT-P38
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Question

Where can I get a remote control fo a HT-P38?

My remote control for my HT-P38 Home Theater system no longer works, even after replacing the batteries with new ones. Thank you for your support. Al
asked 3 years, 9 months ago
chiwee
on HT-P38
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Question

where can I get a replacement remote control fot HT-P38

asked 3 years, 8 months ago
snmnjones
nj
on HT-P38
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Question

DVD Home Theater System Model HT P38

Is there an adapter for the speaker connections? If so, what is it called and what is the name of the type of connection between the speakers and the base?

Thanks for your help. Happy Holidays!
asked 3 years, 7 months ago
dwelispeak
Bethlehem, CT 06751
on HT-P38
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Question

how can i configure my system to work with my pc

asked 3 years, 7 months ago
mongododd
on HT-P38
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Question

how can I order a new remote for the ht-p38

asked 3 years, 9 months ago
JERRYHY5
SAN BRUNO, CA
on HT-P38
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Question

some buttons of remote control are not work

asked 3 years, 4 months ago
leony0499
on HT-P38
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Question

How do I get my home theater system htp38 fixed?

I purchased my system a few years ago and for a while I have been having a problem with it. Sometimes it makes a loud noise when we turn it on so we have to turn it off and turn it back on again and hope it doesn't continue. Also the DVD player rarely works.
asked 3 years, 5 months ago
rjdufren
on HT-P38
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Question

where do i find speaker connectors

asked 3 years, 4 months ago
dedguy79
Lowell, Ma.
on HT-P38
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Question

is there a reciever that will work with the home system I have? HT-P38

asked 2 years, 8 months ago
battman014
Baltimore, MD
on HT-P38
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Question

Disk tray does not open

Power cord is plugged securely into the outlet.
Turning power off and turning power back on did not help.
asked 2 years, 11 months ago
Devendra1946
Houston, TX
on HT-P38
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Question

Where do I get a new remote control for my ht-p38?

asked 3 years, 10 months ago
sharon52
on HT-P38
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Question

where can i find a replacement remote

model ht-p38
asked 3 years, 6 months ago
lldreams
on HT-P38
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Question

Remote not working fully for HT P38

Hello, I have a HT P38 system and the remote is not functioning fully. The remote works on our TV but does not work on the HT P38 unit itself. No matter what button or combination of buttons I select. New batteries and unplugging the system does not improve the issue.
Do you have any suggestions or can the remote be replaced? My unit is out of warranty.
Thank you.
asked 2 years, 6 months ago
jlocarro
NY, NY
on HT-P38
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Question

Samsung ht-p38. WElcome I'm looking for a remote control to my device which is ht-p38. If you do not have genuine remote, which other remote I can use

asked 2 years, 6 months ago
MarekK
NJ, Wallington
on HT-P38
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