Looking for Answers about samsung HT-DS610B?

Thank you for contacting Samsung.

We're sorry to hear you're encountering this issue. If your DVD player has an HDMI input/output and your TV also supports this connection type, that's what we recommend, since both video & audio are transmitted over a single wire. Since you did not provide your TV model, we recommend you review the following troubleshooting guide for more info.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=54015&modelname=HT-DS610&modelcode=&session_id=Pxg8bWWQqQ9yQyWZBg3k7f30Nr2Q1JdMxfLX01rN14Lv2sf9G4Dj%211563613049%21-2054320912%211341235324895

If you need any additional guidance, we recommend you call 1-800-SAMSUNG to have a live agent walk you through the connection process.

Thank you for being a Samsung customer!

The Samsung Online Support Team

At the front bottom right corner of the unit, near the IR target and fiber optic audio input is an 1/8" mini headphones output. If your TV or other audio device has RCA audio input jacks, you can purchase an 1/8" mini X RCA adaptor and a set of audio cables and use this output to send the audio to your TV input. This will allow for stereo sound but not the surround sound that the unit is capable of.

Replacement parts can be obtained by logging on to the www.Samsungparts.com website.

We appreciate your support of Samsung products.

--HDTech

Replacement parts can be ordered by contacting the Samsung parts Department at 1-800-627-4368 or you can order parts online directly at the www.Samsungparts.com website.

--HDTech

Replacement parts are only available at the www.Samsungparts.com website. I don't have specific prices or availability, but you can reach them by calling 1-800-627-4368.

We appreciate your support of Samsung products.

--HDTech

I'm sorry to hear that you're having a problem with your Blu-Ray player.

I don't have the ability to offer any troubleshooting tips with the information provided. Please reach out to the Samsung customer service center at 800-SAMSUNG or click on this link to chat with one of our online representatives.

http://www.samsung.com/us/support/

We appreciate your support of Samsung products and hope we can have the opportunity to assist you.

--HDTech

I’m sorry to hear that you're having this problem with your Blu-ray player.

Unfortunately, this seems to be a service related issue.

Since it's very difficult to diagnose and troubleshoot based on the information posted, I recommend that you contact Samsung's customer service center and try speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech

Thank you for contacting Samsung.

Since the part is no longer available from our parts supplier, we recommend you check at your local electronics store for a replacement.

Thank you for being a Samsung customer!

The Samsung Online Support Team