I recently purchased the Samsung HT-D6730W home theater. However, when I went to hook it up, I noticed that it was missing the speaker wires for both the subwoofer and center speakers.

Rather than re-pack the entire thing and take it back to the store, can I just have a replacement set of wires sent to me for those 2 speakers?

Thanks,

David

Tags: Connections & Setup

asked 11 months ago

Username

DavidAB

on HT-D6730W

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1 answer

Answers

answer 1

Thank you for contacting Samsung.

In order to send you the requested wires, we'll need you to contact us using our Facebook Support Form linked below. This will allow you to provide your direct contact information so that we can better address the issue in our database and so that we'll have a record of this transaction.

https://www.facebook.com/samsungsupport?sk=app_158125230916392

If you have any additional questions, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manual, software, firmware downloads.

http://www.samsung.com/us/support/owners/product/HT-D6730W

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 11 months ago

Username

SamsungTech73

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Question

Is the blue light on the wireless receiver supposed to continuously blink

How do I know if my wireless receiver is connected to the main unit?

Tags: wireless receicer

asked 1 year, 6 months ago

Username

bcpease201

Ft. Wayne, IN USA

on HT-D6730W

+1point

1out of 1found this question helpful.

2 answers

Answers

answer 1

if stays on means that is connected

answered 1 year, 5 months ago

Username

maxreynosa

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answer 2

No, You will know that the wireless receiver module is already connected to the main unit if it stays in solid blue. You can troubleshoot the blinking blue lights by doing the following:

1. turn off the player
2. while the unit is off, remove the tx card for 30 seconds
3. insert the tx card
4. while the unit is off, press 0-1-3-5 on the remote control (make sure that it is pointing towards the main unit)
5. press the id set button on the wireless receiver module for 5 seconds
6. if it blinks and turns to a solid blue light then it is already connected

Best answer

answered 9 months ago

Username

Pgmr

+1point

1out of 1found this answer helpful.

Question

How is this 7.1 if there are only 5 speakers and 1 subwoofer?

asked 1 year, 5 months ago

Username

recontreras1

on HT-D6730W

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0out of 0found this question helpful.

2 answers

Answers

answer 1

it have 7 speakers + SW

in addition to the regular 5 speakers in the 5.1 systems, there is 2 front top L&R speakers. they are on the tall boy upper most position.

answered 1 year, 4 months ago

Username

cric2tv

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answer 2

It is true, I do not know how this system qualifies as a 7.1 system. I think it was a bad upgrade from the C6930 system. Regardless, I agree that this system is a glorified 5.1 system regardless of the additional speakers within the towers.

answered 1 year, 3 months ago

Username

OmahaOzzy47

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Question

I have a 3D blue ray player will my tv model LN52B75OU1FXZA play 3D

asked 1 year, 6 months ago

Username

Jack2c

Fort Worth

on HT-D6730W

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Answers

answer 1

No, you're TV have to be 3D compatible

answered 1 year, 6 months ago

Username

zheka160

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Question

Can I use tghis system with my 2010 plasma 58" 3d tv

asked 1 year, 6 months ago

Username

lophophora

ohio

on HT-D6730W

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0out of 0found this question helpful.

1 answer

Answers

answer 1

But of course you can, there have been no major actual technology changes to make a Blu ray home theatre system in compatible with a 3D TV.

Top 25 Contributor

answered 1 year, 6 months ago

Username

networker67

Chicago, Illinois $$$ WINDY CITY $$$

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Question

How Can I Register My Device?

My Device Model Name Is Not On The Drop Down Window

Tags: register

asked 1 year, 5 months ago

Username

vette661

NYC

on HT-D6730W

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0out of 0found this question helpful.

1 answer

Answers

answer 1

Check now. HT-D6730W was not in there. But it is now.

answered 1 year, 4 months ago

Username

Bookie

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Question

How do i get tv sound from product?

I cant figure out if my tv has ARC. Is there anyother way to get the sound to come from my theatre speakers?

Tags: audio

asked 1 year, 4 months ago

Username

Sglos

S. Dakota

on HT-D6730W

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1 answer

Answers

answer 1

To determine if your TV has ARC, it is usually labeled next to one of the HDMI inputs on the back of the TV. If you do not have your manual, just Google the model number of your TV and check the specs to see if your TV has ARC. The other method to hook up your TV is with a fiber optic cable located on the back of your TV.

answered 1 year, 3 months ago

Username

Figan

Oregon

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Question

is the HT-D6730W capable to have a set of speaker in a different room; I mean is dual zone?

asked 1 year, 9 months ago

Username

macald

Murphy

on HT-D6730W

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1 answer

Answers

answer 1

No, although the rear speakers are wireless (per say)

answered 1 year, 7 months ago

Username

Tappiocca

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Question

Dialog volume is too low

The center speaker is working. But the dialog volume is very low compared to all the other speaker output. Turning up the volume doesn't help because the other sounds (background music, etc) gets so unbearably loud.. I've tried bumping up the center channel volume and lowering the other channels but it doesn't help much.

There are three speaker cones in the center channel speaker. The middle one doesn't vibrate. Is this the problem"

Tags: audio

asked 11 months ago

Username

ToddD

Waterford

on HT-D6730W

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1 answer

Answers

answer 1

As you have taken all the necessary troubleshooting steps I would have suggested, your device will likely need servicing. Please contact us at 1-800-SAMSUNG, or if you want to come through a social media channel, we have a couple options for you:

If you have a Twitter account, go here or to this URL:
http://twitter.com/#!/samsungsupport
Having a transaction number or model number and serial number handy ahead of time will be helpful.

If you have Facebook, go here to this URL:
http://www.facebook.com/SamsungSupport
Click on the "Support Form" button.

Staff

answered 11 months ago

Username

SamsungTech42

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Question

2D-3D conversion in HT-D6730W

I believe 2D-3D conversion in HT-D6730 can convert 2D DVD/BD into 3D. Just wondering whether it can convert regular 2D video file (such as .mkv, .avi) and photos into 3D outputs. If not now, is it possible it can support 2D-3D conversion for 2D video files/photos in the near future via firmware updates?

asked 1 year, 8 months ago

Username

Anonymous

on HT-D6730W

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1 answer

Answers

answer 1

2D-3D Button is right on your remote control

answered 1 year, 6 months ago

Username

zheka160

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Question

my system can not connect to swa 5000

asked 10 months ago

Username

tonglam888

on HT-D6730W

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1 answer

Answers

answer 1

I'm very sorry for the inconvenience. Here's a guide on how to set up that unit: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=390718&modelname=HT-D6730W

Staff

answered 10 months ago

Username

SamsungTech42

0points

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Question

where do i plug in the ASC Microphone?

I can not find the ASC IN Jack

Tags: audio set up

asked 1 year, 8 months ago

Username

wayport

on HT-D6730W

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1 answer

Answers

answer 1

Look in the front right hand corner of the Blue ray player and there will be a pull down tab. Inside are the ASC Jack and USB.

answered 1 year, 8 months ago

Username

wayport

Atlantic Beach FL

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Question

Receiver freezes

When I use the youtube app, the ht-d6730w receiver often freezes. I would have to turn off the receiver and turn it back on. This happens all the time. My internet is extremely fast so I know it is not a network issue. How can I fix this problem? Thanks.

Tags: Networking/Apps

asked 9 months ago

Username

projecte36

on HT-D6730W

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0out of 0found this question helpful.

1 answer

Answers

answer 1

Thank you for contacting Samsung. We apologize for the inconvenience you've been experiencing. Please try a Smart Hub reset: http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00045735&fm_seq=50940

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 9 months ago

Username

SamsungTech42

-1point

0out of 1found this answer helpful.

Question

How do I set up my home theater system to amplify sound from the television?

I have tried every suggested connection. I don't think the system is broken.

Tags: connection issue, sound issue, television connection

asked 1 year, 9 months ago

Username

agmillerbsu

on HT-D6730W

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0out of 0found this question helpful.

1 answer

Answers

answer 1

To make it simple, check if your tv has an audio out port or a digital audio out port. if it does, connect the cable to the audio out or digital audio out port of the tv going to the aux in or digital audio in of the system. Press the function/source button on the remote control and select aux in for audio cable (red and white) or d.in for digital optical cable.

answered 9 months ago

Username

Pgmr

0points

0out of 0found this answer helpful.

Question

How do I get the top, tallboy speakers to work?

The 3D, top tallboy speakers generate no sound except when doing the test with the test-tone. Since this is a modular connection, why won't the speakers - which can be adjusted directionally, work?

Tags: troubleshooting audio

asked 1 year, 8 months ago

Username

Lincava

New York

on HT-D6730W

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Turn on Vertical Surround by pressing the Vertical Surround button.

answered 1 year, 4 months ago

Username

Bookie

0points

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Question

Home theater keeps tries switch the input source sometimes

I bought a Samsung HT-6730W home theater system and a Samsung UN55D8000 55" LED TV. I have comcast cable. I have an HDMI cable hooked up from the cable box to the HDMI IN of the home theater. I then have the home theater system connected to the TV with an HDMI cable. The HDMI cables are Monster brand cables.

At certain times the home theater system goes to the input selection screen. It shows Digital-IN and I can cycle through the inputs.

For example. If on the TV (not on the home theater system) I perform an internet search. The Search results show up on the screen for about 2 seconds and then the screen goes black and the home theater system pops up the input selection screen (digital-in and I can cycle). When I cycle back to HDMI-1 the search results are no longer up.

I think what happens is when the search results come up it tries to put a small TV window on that screen. I see the cable box display "DU1" just before the search window disappears. I think for some reason the HDMI connection is being reset and the cable box is slow to provide the signal back to the home theater system. The home theater system not seeing a signal immediately switches back to the input screen.

It does this exact same thing when I first turn the TV on. I turn the home theater on, then the TV on. I think the the home theater does a "reset" of the video when the TV comes on. The cable box shows "DU1" and then takes a couple seconds to resume sending the signal. The home theater does not see the signal so dumps me into input selection screen.

Please help, this is really painful to use like this. I love the TV and home theater system but will have to return it if there is no solution.

asked 1 year, 8 months ago

Username

ToddD

Waterford

on HT-D6730W

+2points

2out of 2found this question helpful.

1 answer

Answers

answer 1

I have the same setup and the same problem. HT-6730W home theater system paired with a UN55D8000 TV and a Comcast Xfinity RNG200N cable box. When I first turn on the TV, Cable and receiver, I see video from my last input for ~5-8 seconds, then the input automatically switches back to the first input on the Samsung receiver. I have Anynet+ and BD Wise turned ON.

When I turn Anynet+ off, I think the problem goes away. However this is really annoying especially since the Xfinity remote cannot control the 6730, or even the volume.

Did you ever find a solution?

answered 5 months ago

Username

TobyD

Seattle, WA, USA

-1point

0out of 1found this answer helpful.

Question

My 7.1 home thatre has no sound coming from the top top speakers in each of the towers. Both swivel heads have no sound coming from them

asked 1 year, 7 months ago

Username

gr8with8s

on HT-D6730W

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Turn on Vertical Surround by pressing the Vertical Surround Button.

answered 1 year, 4 months ago

Username

Bookie

0points

0out of 0found this answer helpful.

Question

I have a HT-D6730W but I don't see the model number listed online so I can register it. I also do not see a serial number on the unit.

I want to download the user manual. I don't see closed caption button on the remote. How can I get closed captions when watching movies?

Tags: registration, manual, closed captions

asked 1 year, 5 months ago

Username

gtalbert

on HT-D6730W

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

The HT-D6730W was recently added to the registration model list.

answered 1 year, 4 months ago

Username

Bookie

0points

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Question

why can't I Register my model number

asked 1 year, 4 months ago

Username

twmack

on HT-D6730W

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

You can now. The HT-D6730W was not listed until recently.

answered 1 year, 4 months ago

Username

Bookie

0points

0out of 0found this answer helpful.

Question

How do I play a blueray and play music from my ipod at the same time?

asked 1 year, 3 months ago

Username

jiffylu

on HT-D6730W

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

You really can't since the receiver can only play audio/video from one source at a time. You would have to run the audio from your iPod through another device, such as a speaker dock separate from the Home Theater unit.

answered 1 year, 3 months ago

Username

Figan

Oregon

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0out of 0found this answer helpful.

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Looking for Answers about samsung HT-D6730W?

Customer questions and answers for HT-D6730W

Customer questions and answers for samsung HT-D6730W

Missing speaker wires

Is the blue light on the wireless receiver supposed to continuously blink

How is this 7.1 if there are only 5 speakers and 1 subwoofer?

I have a 3D blue ray player will my tv model LN52B75OU1FXZA play 3D

Can I use tghis system with my 2010 plasma 58" 3d tv

How Can I Register My Device?

How do i get tv sound from product?

is the HT-D6730W capable to have a set of speaker in a different room; I mean is dual zone?

Dialog volume is too low

2D-3D conversion in HT-D6730W

my system can not connect to swa 5000

where do i plug in the ASC Microphone?

Receiver freezes

How do I set up my home theater system to amplify sound from the television?

How do I get the top, tallboy speakers to work?

Home theater keeps tries switch the input source sometimes

My 7.1 home thatre has no sound coming from the top top speakers in each of the towers. Both swivel heads have no sound coming from them

I have a HT-D6730W but I don't see the model number listed online so I can register it. I also do not see a serial number on the unit.

why can't I Register my model number

How do I play a blueray and play music from my ipod at the same time?

Customer questions and answers for

HT-D6730W