Search Samsung

Looking for Answers about samsung 5.1 Channel Blu-ray 3D Home Theater System?

Choose a Category
AppstoreApps(Q:636 A:259)
Battery(Q:1 A:0)
Chargers(Q:2 A:3)
Dishwashers(Q:17 A:26)
Dryers(Q:45 A:56)
Electric Ranges(Q:87 A:114)
French Door(Q:4 A:5)
Gas Ranges(Q:102 A:131)
Induction(Q:6 A:9)
LED Lighting(Q:2 A:3)
OTR(Q:120 A:174)
Pedestals(Q:8 A:7)
Side Vent Kit(Q:6 A:5)
Top Load Washers(Q:42 A:79)
UHD TV(Q:68 A:60)
Verizon Wireless(Q:109 A:125)
Washers(Q:25 A:38)
Water Filters(Q:14 A:14)
Shop now at Samsung
or
Choose a Category
See all Samsung Questions and Answers Blu-ray Systems Q & A

Customer Questions & Answers for
5.1 Channel Blu-ray 3D Home Theater System

Customer Questions & Answers:
112 Questions
 | 
55 Answers

Questions & Answers for samsung 5.1 Channel Blu-ray 3D Home Theater System

Question

Can you purchase a Wireless Speaker Ready Accessory?

I was told by the sales person that an accessory could be purchased for the HT-D5500 to make the speakers work wireless?
asked 2 years, 9 months ago
auctions
Medford Oregon
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, the model number for the additional wireless unit is the SWA-5000, and is explained on Page 21 of the owner's manual in the Connections section.

Thanks for your interest in Samsung products.

--HDTech
answered 2 years, 9 months ago
MisterSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

Would I need a wireless receiver to go along with the HT-D5500 to play the surround sound with cable or a ps3?

asked 3 years, 2 months ago
jenniferjj48
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
4 answers
Answers
answer 1
No, you just need an Optical sound cable connected from cable box to your surround sound system and HDMI cable connected from PS3 to TV-HDMI input.
answered 2 years, 10 months ago
elmero1
us
0points
0out of 0found this answer helpful.
answer 2
No, just connect your optical sound cable from your cable box, which is located in the back to your surround sound system.
answered 2 years, 10 months ago
elmero1
us
0points
0out of 0found this answer helpful.
answer 3
I hooked an optical audio cable from the digital output on the tv to the digital input on the HT-D5500 and it plays all audio that would normally play through tv. I don't have a wireless receiver...
answered 3 years ago
iceman238
0points
0out of 0found this answer helpful.
answer 4
yes
answered 3 years, 2 months ago
wvansciver3
802333
0points
0out of 0found this answer helpful.
Question

what cable is needed to create theater sound through regular tv?

optical audio connecter
asked 3 years ago
Anonymous
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The best way is to use the Optical cable for good quality theater sound.
answered 2 years, 10 months ago
elmero1
US
0points
0out of 0found this answer helpful.
answer 2
HDMI
answered 2 years, 11 months ago
Topcommdog
Hawaii
0points
0out of 0found this answer helpful.
Question

Connect my cable box to my home theater's BD player or my TV?

I have the HT-D5500/ZA Blu-Ray Home theater as well as the PN51E550D1FXZA Plasma Smart TV. I had connected my 3D cable box via high speed HDMI cable to my TV previously, before buying & setting up my HT-D5500/ZA Blu-Ray Home theater.
After setting up and testing my home theater setup yesterday I noticed that all 5.1 speakers sound great when playing a DVD or Blu-ray disc via the BD player, but only the right & left front speakers are active when playing Xfinity/Comcast cable content.
Is there something I need to change in order to get all 5.1 speakers to work with my cable box? I've tried changing the audio output settings on the cable box but both settings ('TV speakers' and 'stereo') failed to make any but the right/left front speakers active.
Should I be connecting my Comcast cable box's HDMI cable directly to the HT-D5500/ZA Blu-Ray component instead of the TV in order to achieve the full 5.1 speaker sound?

Thanks.
asked 2 years ago
MisterShark
New Jersey, USA
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
One last thing. There is an audio option on your home theater that will allow you to simulate surround from a stereo (2-channel) signal. It's called Dolby ProLogic II. You can read more about it via the link below and on page 54 of your user manual.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00001319&fm_seq=1487

The Samsung Online Support Team
answered 2 years ago
SamsungTech73
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung.

Depending on the cable box model, there may be a setting to set the audio to Digital, but you would need to refer to a user manual, telephone tech support or the vendor's website to see if that's offered on the model you currently use. DVDs and Blu-rays are pre-mixed in 5.1 surround sound to take full advantage of the original sound mix, but a lot of TV is still broadcast in 2.0 stereo sound. If you pay extra for HDTV programming, many of the channels that are broadcast in 720p or higher quality video typically offer a 5.1 digital audio signal. As for connecting your various devices, we recommend you connect your home theater via HDMI to your TV and Optical to your Blu-ray player. You only remaining option would be to connect your cable box via the component connection on the home theater.

For additional troubleshooting, please refer to the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=5792&modelname=HT-D5500

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

How do I listen to my TV through my sound system?

I have a new samsung HT-D5500 and a new samsung un46d6000sf tv. I have setup both devices and they are connected with an HDMI cable. I can play a dvd and the picture shows on the tv. When I play the TV I would like to hear the sound from the sound system instead of the tv speakers. The two devices seem to see each other, but no sound comes out. Please help.

Thanks
asked 2 years, 10 months ago
esbjones1
Washington
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Ist run an optical Cable from TV to Blue Ray. On tv menu go to audio settings and scroll to speakers and select external speakers. Be sure to use the "Function/TV Source button on Blue ray remote and set to the "D-In" setting. Works for me and I have the same model TV and home theater.
answered 1 year, 11 months ago
jesso
Florida
0points
0out of 0found this answer helpful.
answer 2
Use an optical cable. Connect the optic cable wire from cable box to the samsung HT-D5500. Turn on the player and from the main screen press TV source "function" button on the remote, once. Then turn on the cable box. On the cable remote controller press the settings button and go to audio. Select the optical audio.
answered 2 years, 2 months ago
DZambrano
-1point
0out of 1found this answer helpful.
Question

Lost my Control

Is there a way to order a control for it? I had a a similar control but it's an older model, unfortunately it did not work
asked 3 years ago
kachowdan
chicago
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I need a remote control for a HT-D5500,how much and where can I get it?
answered 2 years, 10 months ago
grover34
kingston Wa 98346
-2points
0out of 2found this answer helpful.
Question

How to change input to Optical Digital Out

I have a PS3 I am trying to connect to this device to route audio from the optical digital out (PS3) to the Optical Digital In (Blu-Ray device). I've toggled the settings but I cannot seem to figure it out. Can someone assist? I need to understand how to route the audio from the PS3 through the Blu-Ray player and still have the HDMI video to the TV from the PS3.

Thank you.
asked 3 years, 2 months ago
Anonymous
American Fork, UT
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Use D IN output for the optical cable! You also need to go into the PS3 Menu System Settings to AUDIO---change the output to Digital Optical Cable,
answered 2 years, 10 months ago
xnfrcr
Janesville, WI
-1point
0out of 1found this answer helpful.
Question

why wont blu ray disks play

model number ht-d5500 if i enter a blu ray disk it will not play the disk. blank black screen. if i push play or any other function button it will say "not available". I can then get the disk to work if i unplug the unit and plug it back in. after the anitial disk works any other disks will not. thank you
asked 2 years, 11 months ago
money1313
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Go to menu, select bluray, then insert disk.
answered 2 years, 11 months ago
Topcommdog
Hawaii
0points
0out of 0found this answer helpful.
Question

My HT-D5500 does not recognize the Digital Audio cable

I have tried connecting it from my tv DA out and from my cable box, but it does not recognize either one. Just say no external device is connected or something like that.

Any ideas?
asked 2 years, 11 months ago
SteveSt
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
did you remove the plastic tip covers from the cable? If so then go into setting on you tv to see if that is set for auto
answered 2 years, 10 months ago
gwilli
delaware
-1point
0out of 1found this answer helpful.
Question

We need to know how to hook up our TV to the system so we can watch football games with the surround sound on, is this even an option?

We can't seem to find any information on hooking it up or setting it up so we can watch regular TV with the surround on.
asked 2 years, 10 months ago
lpnchic3
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
First you need a HDMI cable. Second connect the HDMI cable to output of Surround sound system then to your HDMI tv input. And third, don't forget to install your Optical cable from the Cable box to your surround sound system.
answered 2 years, 10 months ago
elmero1
us
0points
0out of 0found this answer helpful.
Question

Surround sound for tv

How do I make it so the surround sound actually play when watching the tv, and not jus the blue ray player?
asked 2 years, 10 months ago
Camelmenthols
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
First you need to buy an Optical cable and then install it in the back of your suround sound system after that in the back of your cable box, not your tv.
answered 2 years, 10 months ago
elmero1
US
0points
0out of 0found this answer helpful.
Question

Do I need a computer/wireless router to get Netflix on my new system?

asked 2 years, 10 months ago
Kuhlgal
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
No, but it's helpful and much easier having wireless internet connection than connecting cables in the back of your surround sound system. If, you don't have wireless internet no problem, just connect your internet cable in the back of your system, where is the input jack located.
answered 2 years, 10 months ago
elmero1
us
0points
0out of 0found this answer helpful.
Question

HDI cable does not work

Why does the RCA jacks work but not the HDMI cable. Tried three different TVs and HDMI cables still does not work.
asked 2 years, 11 months ago
Doug59
Miami
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
try a different HDMI cable. could be defective.
answered 2 years, 11 months ago
dtvman
0points
0out of 0found this answer helpful.
Question

Has anyone else had issues with Optical Audio input?

Unit arrived with dead port and already in for repairs.
asked 2 years, 8 months ago
JosephTheRed
Cincinnati, OH
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Im using mine with a Internet music player no problem at all. Just you had bad luck with yours. You got one in a little few.
answered 2 years ago
AndroidPRMN
Aguada, Puerto Rico
0points
0out of 0found this answer helpful.
Question

pandora log on greyed out

asked 2 years, 11 months ago
daviddb111
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

With the limited information that has been provided, I'm unable to assist with troubleshooting. I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 2 years, 11 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do I view pictures on my computer on the HT-D5500?

asked 2 years, 10 months ago
tritzer
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
HI, the easiest way (and the most flexible way) to do this is to use a function built into your ht-d5500 called DLNA. Currently the d5500 has the capability of being a DLNA renderer/play-back device. DLNA is a protocol and set of instructions which allow networked media devices to work with each other in a server/client/controller arrangement. In your case your PC will be the DLNA server (ie it has the photos, videos, music etc) on it that you want to play back on your TV (using your d5500 as the playback device). Since the d5500 has a built in DLNA function, you'll only need to set up your pc for DLNA server functions. You'll need a DLNA-capable app installed and running on your PC (fortunately a windows PC already has Windows Media Player as a DLNA-capable server/client (or use a different DLNA package from a multitude of sources - some are free and some are not). Many DLNA apps are available - some free and some are not. I don't use Windows Player since it tends to be a resource hog and is not as flexible as most third-party apps. A quick trip to wikipedia (search term - DLNA) will yield a ton of info on DLNA and a comprhensive list of DLNA apps. I have used Twonky, TVersity, Mezzmo, PLay-On and several others that all function very well. It seems the "pay-for" apps are a little more refined/mature than the free ones. Choose an app that will support all your streaming requirements (photos/video/music).

Once you have your DLNA App installed on your PC and configured to your liking (ie directory structure, security features etc), make sure your d5500 and pc are operating on the same network. You can verify this by checking the "network settings" selection in "setup" on your d5500. If the network connections are up and running and your DLNA app is running on your PC, go to the "My Devices" menu selection on your d5500 and you should see the DLNA server you installed on your PC, listed as an available device along with "USB - IPOD - etc" choices. Scroll up to the DLNA server name and press OK, you should now see a choice of music, video and photo. Scroll to whichever one you want to use, press OK and you should then see a list directories (if your media is stored in subfolders) or filenames that correspond to the media files stored on your PC. Simply select the appropriate folder name (or filename) and press OK and -Voila- , you will have access to your media stored on your PC. Using the DLNA approach, you can then use a central server (your PC, a NAS, your Smart phone, A laptop or Tablet) as a server for your media files - ie any DLNA compliant device can be used. It all sounds pretty complicated but is kind of fun and rewarding getting this stuff working together. DLNA is fairly new in the home media arena but it is now becoming a huge part of virtually ALL new media appliances (Cell Phones, TV's, Game boxes, PC's, Tablets, dvd/blu-ray players and a host of other products). Hope you can use this info and enjoty all the advantages of our DLNA-enabled world.
answered 2 years, 10 months ago
jcleveq
Michigan
+1point
1out of 1found this answer helpful.
Question

how do I get the pandora button to work on the remote

asked 2 years, 6 months ago
wcx111
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Reset the system. If that doesn't work, then contact us. Call 1-800-SAMSUNG, or if you want to come through a social media channel, we have a couple options for your.

If you have a Twitter account, go here or to this URL:
http://twitter.com/#!/samsungsupport
Having a transaction number, model number and serial number handy ahead of time will be helpful.

If you have Facebook, go here to this URL:
http://www.facebook.com/SamsungSupport
Click on the "Support Form" button on the left hand side.
answered 2 years, 6 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

my blue ray home theater number is HT-D5100

When I play dvd's or blue rays it sounds like its an echo. or like its in a cave sound. It dosn't dosn't that
way when it's regular hd tv movies though. what is wrong
asked 3 years, 2 months ago
Anonymous
home
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
By experience I went through that, what's happening it's that you're experincing sound delay. To fix this, move your optical cable from your hdtv optical input to your cable box input optical cable. This is assuming that you bought an Optical cable. Otherwise check your Blue ray surround sound HDMI cable is inserted all the way in at the Blue ray HDMI out to hdtv HDMI tv-in. Enjoy the magic of sound...
answered 2 years, 10 months ago
elmero1
us
0points
0out of 0found this answer helpful.
Question

how can i get netflix app?

netflix started in argentina (where i am) but cant fin app on the ht
asked 3 years, 2 months ago
Anonymous
argentina
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Theres a way to do that if Netflix don't block your IP adress. I live in Puerto Rico and once happen to me. The solution was to (as I remenber) press very fast << , << , 2, 2, 6,6, >>, >> . or backwards don't remember well. The thing is that you going to get to a menu where you have to chose a country, you select United States, and saved if nessesary. Then I think the unit restart and start to load th US apps as Netflix, Hulu Plus, Pandora, ect. That work in my case. Hope I help you.
answered 2 years ago
AndroidPRMN
Aguada, Puerto Rico
0points
0out of 0found this answer helpful.
Question

how do you connect a home theater system to a cable tv system

how do you connect a home theater system to a cable television system
asked 3 years, 2 months ago
jaxe
on 5.1 Channel Blu-ray 3D Home Theater System
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
if your cable box has optical cable out, you will need to purchase optical cable to hook up to you home theater system
answered 2 years, 11 months ago
gwilli
delaware
-1point
0out of 1found this answer helpful.
1 2 3 4 5 6 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.