Press the "BD RECEIVR/TV" button once, while it is still lit press it one more time and it will switch to orange ("BD RECEIVER" mode)

This will work to switch it to green also ("TV" mode)

answered 2 years, 3 months ago

Username

NICHOLLSJL

Nebraska

0points

0out of 0found this answer helpful.

answer 3

Right! I've been going round & round with CS for a couple days with no suggestion from them, only more and more questions about symptoms that don't exist. Double tapping the BD/TV button solved my problem in a snap.

answered 1 year, 4 months ago

Username

rwamos

Steilacoom, WA

0points

0out of 0found this answer helpful.

Question

The model number and serial number are not where the example is showing

Home Theater HT-C6600

asked 2 years, 3 months ago

Username

GLORY8814

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

The model and serial number should be available on the back of the unit. If you're unable to find it, I might suggest calling the Samsung customer service center at 1-800-SAMSUNG for further assistance.

--HDTech

Staff

answered 2 years, 3 months ago

Username

MisterSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

answer 2

I experienced the same thing. On my HT-C6600 the sticker with the information was on the bottom (aka underside) of the unit and not where they are shown in the support site example.

answered 2 years, 2 months ago

Username

Ohzohen

Loveland, CO

0points

0out of 0found this answer helpful.

Question

why cant I connect to the internet?

asked 2 years, 4 months ago

Username

cowtowncrusher

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Did you connect your HTS to your network? Pretty vauge question

answered 2 years, 4 months ago

Username

MartiniRick

oswego,Il

0points

0out of 0found this answer helpful.

answer 2

If you go into the device settings, there is a network diagnostics test that you can run to find out more information. Ensure that the network your device is attempting to connect to supports DHCP -- or it will be unable to communicate once you plug in. If you are using the wireless dongle, ensure your passphrase (if required for your wireless network ) is correctly entered, and if it is -- to rule out the dongle itself, plug a network cable direct from your HTS device into your Network Access Point / Router. One other thing to note would be that some access points (especially cable modems) remember the device that was plugged into them. If you simply unplugged one device, like a game console or computer and put that directly into your HTS box, you will likely have to power off -- and back on the access point / router / cable modem with neither device plugged into it. then once the network gateway is powered back on, plug your HTS into it.

answered 1 year, 4 months ago

Username

Pect0ral

Philadelphia, PA

0points

0out of 0found this answer helpful.

Question

Audio/Blu-Ray Playback

I have recently encountered a couple of issues with my home theater player:
1) When using it for surround sound directly from the TV, in constantly interrupts the picture coming from my TV. About every minute to two minutes, the screen will go black and then back to normal. When I turn the surround sound off, the TV continues with no interruptions.
2) When playing Blu-Rays or DVD’s, it will skip or freeze on a respective scene. This has been the case with either brand new or used disks.
Please let me know if there is anything I can do on my end or if I need to send it in.

Tags: Video Image Playback, audio

asked 5 months, 1 week ago

Username

Anonymous

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Thank you for contacting Samsung.

We recommend you try resetting your home theater to factory defaults.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00001316&fm_seq=1484

Once that's complete, we recommend you check to make sure the unit has the latest firmware installed. Our research indicates the latest update was release on 10/4/2012. Download the firmware file and extract the contents to a blank USB flash drive. Please refer to the link below for the firmware file and an upgrade guide.

http://www.samsung.com/us/support/owners/product/HT-C6600?tabContent=content2

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 5 months, 1 week ago

Username

SamsungTech73

0points

0out of 0found this answer helpful.

answer 2

If neither of the recommendations resolve the issue, we recommend you file a service request.

http://www.samsung.com/us/support/service/request

The Samsung Online Support Team

Staff

answered 5 months, 1 week ago

Username

SamsungTech73

0points

0out of 0found this answer helpful.

Question

Streaming movies (netflix) keeps stopping and buffering

Do I have a faulty blue ray player that causes this? I have increased my internet speed . .My internet download is 5.33 Mb upload 0.60.

Tags: help

asked 2 years, 3 months ago

Username

virgriverman

Twin Falls ID USA

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Wired or wireless would not matter. What matters is your isp providers speed. If your download speed is anything less than 3 mb per second this will cause the buffering. Also if your download speed is less than 10 mb per second it should stream without interuption, however it will not be in 1080 but at the most 720. Even tho you say you increased your speed to 5 mb it has to be a constant speed. I think generally depending weather its dsl or cable if you are on a shared network an other devices are active that can effect how much of the 5 mb your connection your streaming with actually gets.

Best answer

answered 1 year, 9 months ago

Username

Stalker007

kentucky

0points

0out of 0found this answer helpful.

answer 2

Is your connection wireless or wired. Wired connections are always faster then wireless regardless of bandwidth.

Top 1000 Contributor

answered 2 years, 3 months ago

Username

starone66

North Miami Beach, FL

0points

0out of 0found this answer helpful.

Question

What's the latest firmware version for this unit?

I have version HTB-C6930WWB-1009.2, the online update says call support, Support says I need to manually do an update, and the site is flakey but eventually says no downloads available.

asked 2 years, 8 months ago

Username

LeeMan

Seattle, WA USA

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

http://www.samsung.com/us/support/owners/product/HT-C6600

Nov 2010 is the latest.

answered 2 years, 3 months ago

Username

Anonymous

-1point

0out of 1found this answer helpful.

Question

Where do I find the Samsung pc share manager download?

Not able to locate where dirrected to find download.

Tags: download software

asked 2 years, 8 months ago

Username

rosehahn

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=US&CttFileID=2889101&CDCttType=SW&ModelType=C&ModelName=BD-C5500C/XAA&VPath=SW/201007/20100729100815140/setup.exe

answered 2 years, 5 months ago

Username

Orison

0points

0out of 0found this answer helpful.

Question

How do I eject a dvd

asked 2 years, 5 months ago

Username

ksrhymes1999

home

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

On your remote you will see a button on the second row in the middle (triangle with a line under it).

On the player same symbol located on the top edge to the right of the door.

answered 2 years, 3 months ago

Username

NICHOLLSJL

Nebraska

0points

0out of 0found this answer helpful.

Question

Network administrator cannot connect unit to internet

My unit will not connect to internet. I am connected to my wireless network, but unit cannot reach internet service. I obviously have connection, as all my other devices work fine. Anyone have any suggestions? I don't need any smart comments like "Did you connect to your network? Vague Question." I am connected to my network, but when I run the network test, I get "Internet-Not connected" Why? This has been a very frustrating experience so far, for someone with a great deal of technical experience.

asked 2 years, 4 months ago

Username

runnfix

Ohio

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

We had the same problem when we first started, but we called Samsung tech support and they talked us through the process..We had set in something wrong when we first set it up but they were able to get us connected..Hope this helps

answered 2 years, 4 months ago

Username

Lindseysnana

North Carolina

0points

0out of 0found this answer helpful.

Question

only have of the speakers are working

only half of the speakers are working. I have tried switching the wires to the speakers and they still don't work.

Tags: speaker

asked 2 years, 3 months ago

Username

mdrinkard

Dayton, OH

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Check your audio set up in the settings menu and trouble shoot from there.

Top 1000 Contributor

answered 2 years, 3 months ago

Username

starone66

North Miami Beach, FL

0points

0out of 0found this answer helpful.

Question

How do I know if I need the firmware upgrade?

Do I need the firmware upgrade posted in your download section, or does this unit automatically update online as I have it connected to my network.

Tags: firmware upgrade

asked 2 years, 3 months ago

Username

redline23

United States

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Download update to flahdrive, unzip go, to no disc on player, plug in flash and it will update or tell you update is already on it.

answered 2 years, 2 months ago

Username

comparisonshopper

SW Fla

0points

0out of 0found this answer helpful.

Question

Is the ht-c6600 compatible with a 1080i/720p TV?

I just bought an HT-C6600 Samsung home theater system. I am tryingt to hook up the system with AT&T Uverse. I initially set up the Uverse box by HDMI cable to the HTS and then used another HDMI cable from the HTS to the TV. However, the screen came up with a pink fuzz without any picture. I then hooked up the Uverse box straight to the TV and used a separate optical wire from the box to the home theater. I also kept an HDMI cable from the home theater to the TV for blu rays. The picture and sound are great when watching regular TV. However, when I try to play a blu ray, the picture still does not come out, although I do get sound. I then hooked up a set of component wires from the home theater to the TV and try to play a blu ray. This time the blu ray played with sound, but it appears to be playing through the component cable as opposed to the HDMI.

I have tested the HDMI inputs on the TV and they appear to work. Does this mean that the HDMI output on the home theater system is damaged, or may there be another problem? For example, my TV has a 1080i/720p resolution. Do I need to have a 1080p TV? Any advise would be much appreciated.

asked 2 years, 2 months ago

Username

Jaime2

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

I'm sorry to hear that you're having a problem with getting your new system set up.

There are two sets of settings I would check:

The first one would be the output resolution of your cable box. You may want to check to make sure that it's set to 720p or 1080i, since that can affect the signal. This should effectively get rid of the pink screen that you described above.

The other setting I would recommend checking is the output resolution for the home theater system. You may want to initially switch it to 720p to see if that gets the picture through. From there, you can try a different resolution such as 1080i or 1080p.

If this still isn't able to work properly, what you can do is connect both the cable box and the home theater system to the television with the HDMI cables, and then route the audio through an optical cable from your cable box to the home theater system.

--HDTech

Staff

answered 2 years, 2 months ago

Username

MisterSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

how do you load mlb tv app to ht-c6600/xaa

Tags: samsung apps

asked 2 years, 2 months ago

Username

carmojoe

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

You can do that in the setting right in the unit.

answered 2 years, 2 months ago

Username

doucamad1

New York

0points

0out of 0found this answer helpful.

Question

HOW CAN I DOWNLOAD PANDORA,NETFLIX APPS?

I HAVE A HT-C6600

asked 2 years, 2 months ago

Username

gohan7901

puerto rico

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Not all apps are available in all regions. Unfortunately, I'm unable to answer questions for products outside the United States.

The best recommendation I can make is to contact the Samsung customer service center in your region and inquire with one of the service center agents.

We appreciate your support of Samsung products.

--HDTech

Staff

answered 2 years, 2 months ago

Username

MisterSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

is it possible to connect more than two (say four) rear speakers with wire, and if so, how is this done?

asked 2 years, 1 month ago

Username

salty23

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

It may be possible, however it is not recommended. Attempting to run more speakers than that which the amplifier was designed to run may put an unnecessary strain on the amplifier. This can result in early malfunctioning of the unit, since it wasn't designed to run additional speakers.

--HDTech

Staff

answered 2 years, 1 month ago

Username

MisterSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

can a keyboard be connected to the system

Tags: input

asked 2 years ago

Username

BRIDEV

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

There is no external or USB keyboard support.

--HDTech

Staff

answered 1 year, 11 months ago

Username

MisterSamsung

SamsungHQ

0points

0out of 0found this answer helpful.

Question

Why dont my rear speakers work all the time on my home theater model HT-C6600

asked 2 years, 4 months ago

Username

Timothy3303

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

not everything is offered in surround sound. so if the movie/show doesnt offer it it wont play out of the other speakers

answered 2 years, 2 months ago

Username

skye120

0points

0out of 0found this answer helpful.

Question

Is there a way to make it so that i can hear the voices and dialog from more than just my center speaker

I have an HT-C6600 5.1CH Blu-ray Home theater system

asked 2 years, 4 months ago

Username

cmcguire

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Using your remote control, press the button labeled with the Dolby symbol, and PL II. This will change the sound settings on the blu-ray. You may have to repeatedly press until you find the setting you like. We usually keep it on "Matrix"

answered 2 years, 4 months ago

Username

Luvtogarden

West Virginia

0points

0out of 0found this answer helpful.

Question

How can I connect my DVD player to my wireless network?

It does not give me the option to choose wireless. Is there something I am missing to connect?

asked 2 years, 4 months ago

Username

ismaeldarwish

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

On the main menu go into settings. Go to the network and then into network settings. You will see network type :wire if you push enter. Make sure the wireless receiver is in place or it wont give you this option. It gets plugged in the back of the receiver. You also have a axillary in the front. You could also be out of range of the wireless router.

Image(s)

answered 2 years, 3 months ago

Username

medusa47

0points

0out of 0found this answer helpful.

Question

Why doesn't the surround sound work?

My system is completely hooked up, but sound is only coming from the front two speakers when I watch TV.

asked 2 years, 3 months ago

Username

paulmey23

on 5.1 Channel Blu-ray Home Theater System

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Actually, only thee speakers will work when watching TV, the Front and two small back. The rest is for the watching movies on the player. Also, try connecting a digital cable from the Blu-Ray player to the TV if there is a connection on the TV.

Top 1000 Contributor

answered 2 years, 3 months ago

Username

starone66

North Miami Beach, FL

0points

0out of 0found this answer helpful.

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Looking for Answers about samsung 5.1 Channel Blu-ray Home Theater System?

Customer questions and answers for 5.1 Channel Blu-ray Home Theater System

Customer questions and answers for samsung 5.1 Channel Blu-ray Home Theater System

Remote on HT-C6600, BD rec/TV button always flashes green. No Orange

The model number and serial number are not where the example is showing

why cant I connect to the internet?

Audio/Blu-Ray Playback

Streaming movies (netflix) keeps stopping and buffering

What's the latest firmware version for this unit?

Where do I find the Samsung pc share manager download?

How do I eject a dvd

Network administrator cannot connect unit to internet

only have of the speakers are working

How do I know if I need the firmware upgrade?

Is the ht-c6600 compatible with a 1080i/720p TV?

how do you load mlb tv app to ht-c6600/xaa

HOW CAN I DOWNLOAD PANDORA,NETFLIX APPS?

is it possible to connect more than two (say four) rear speakers with wire, and if so, how is this done?

can a keyboard be connected to the system

Why dont my rear speakers work all the time on my home theater model HT-C6600

Is there a way to make it so that i can hear the voices and dialog from more than just my center speaker

How can I connect my DVD player to my wireless network?

Why doesn't the surround sound work?

Customer questions and answers for

5.1 Channel Blu-ray Home Theater System