Customer questions and answers for samsung 5.1 Channel DVD Home Theater System
Question
I CANT SEEM TO GET SORROUND SOUND WORKING FOR ALL SPEAKERS ONLY SUB AND TWO FRONT WORK I HAVE THE OPTICAL CABLE AND NOTHING
asked 2 years, 8 months ago
Username
LHPANIC93
HOME
on 5.1 Channel DVD Home Theater System
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3 answers
Answers
answer 1
I had this same problem, I googled it and found some answers saying that some DVD's do not automatically play in surround and to go to the features menu on the DVD to choose "home theater" or "surround" and it will work. Good luck.
answered 2 years, 8 months ago
Username
sideshowrob
Plano, TX
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answer 2
From your remote, find where to change it to MATRIX.
answered 2 years, 7 months ago
Username
OTUNBA
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answer 3
put the system in stereo mode
answered 1 year, 4 months ago
Username
Jackcash
Plant City, Fl
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Question
can i stream movies from my itouch to tv via docking station
Tags: ipod docking station
asked 2 years, 8 months ago
Username
samm10
on 5.1 Channel DVD Home Theater System
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2 answers
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answer 1
if you have samsung tv and samsung home theater system you should have video in your ipod then put video and watch
my ht-c550 stopped responding to the remote what do I do?
asked 2 years, 8 months ago
Username
aqeelz
los angeles, ca.
on 5.1 Channel DVD Home Theater System
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2 answers
Answers
answer 1
I had the same problem. Fortunately, it was just that remote control was in the wrong mode. Each time the "DVD RECEIVER/TV" button is pressed is will flash a green or orange light. Green light means controlling to TV, and orange light means controlling to your HT-C550 DVD player. The tricky thing is that you have to press that button twice to switch between modes. Press once to see the current mode and twice to change the mode. Hope you're just having the same problem like what I had.
The orange/green DVD Receiver/TV button needs to be pushed twice to switch modes as previously answered. This is counterintuitive and extremely unfriendly to users. Unfortunately I am colorblind and cannot tell which mode I am in.
answered 2 years, 6 months ago
Username
blindbe2
Twin Cities, MN
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Question
Can the HT-C550 be used for surround sound from the TV
asked 2 years, 7 months ago
Username
dekokar
on 5.1 Channel DVD Home Theater System
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2 answers
Answers
answer 1
Yes. If your tv has a 5.1 digital out option in settings...and use a digital optical cable for best results.
answered 2 years, 5 months ago
Username
stone07
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answer 2
Yes, But it is a lot easier if you have a Samsung TV.
answered 1 year, 4 months ago
Username
j7t6t
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Question
What could be the probelm with my player not playing dvd's.
My player will not play DVD's that it played with no difficulty in the past ever disc EXCEPT the DVD cleaner disc comes back say that it is an invalid disc and spits it out. The discs are valid and play on another player within this household??????
Tags: Video Image Playback, miscellaneous
asked 7 months ago
Username
Nitehawk
Winter Park, FL, USA
on 5.1 Channel DVD Home Theater System
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2 answers
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answer 1
Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=410110
does this work with my tv how can i get tv sound to come out of the systems speakers
answered 2 years ago
Username
holmes123
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Question
What is the best way to hook up an xbox 360?
Should I use the digital optical cable?
asked 2 years, 8 months ago
Username
SamG
on 5.1 Channel DVD Home Theater System
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1 answer
Answers
answer 1
I had a similar problem. My sound test would work and every speaker passed the sound check but I would get nothing for my Xbox. I also had an HDMI cable that went from the HT-C550 to the TV, so note that. I strongly suggest getting an HDMI cable. Hook that up to any port in your TV where accessible and that will be the source/channel/function where the setup will take place.
Here was my solution:
1) If your Xbox audio (red & white cords) aren't hooked directly to the HT-C550, do so now.
Your setup should now have your video (be they composite cables or HDMI) hooked to your TV and your Xbox audio hooked to the HT-C550.
2) Go to setup options in your HT-C550 and select Audio. 3) Select DRC and select 2/8 4) Select HDMI Audio and make sure that is turned off. 5) Select EQ Optimizer and make sure that that is turned off.
#4 and #5 sound crazy, I know, but they get in the way of everything.
6) Turn on your Xbox and select the appropriate channels on your TV and HT-C550 so that you can see the Xbox. [For example: My setup is that I select "Component 1" on my TV to play Xbox and select "AUX 2" on the HT-C550.]
7) Go to System Settings (under "My Xbox"). 8) Select Console Settings. 9) Select Audio. 10) Select Dolby Digital 5.1. 11) With your HT-C550 remote, push the "Dolby Digital PL II" button (it's the button directly under the 7). You won't see anything on your TV screen. Look at the HT-C550 faceplate. Push the button several times until MATRIX appears. All speakers should be working now.
**You will need to repeat step 11 every time to play Xbox with surround sound.**
You may need to go into the HT-C550 audio options and turn up the sub-woofer or other speakers to get the desired sound.
answered 2 years, 7 months ago
Username
Stevo
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Question
What is the microphone that comes with this system for?
Tags: microphone
asked 2 years, 4 months ago
Username
dustint81080
houston, tx
on 5.1 Channel DVD Home Theater System
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1 answer
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answer 1
From my understanding the microphone is used to adjust the sound from the speakers to be ideal to the location of the listener. So you want to place the microphone wherever you the listener will be sitting and let the system adjust itself.
answered 2 years, 4 months ago
Username
FreeZpop
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Question
I can not get my surround sound to work while watching cable tv.
asked 2 years, 4 months ago
Username
Lindsey1010
on 5.1 Channel DVD Home Theater System
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1 answer
Answers
answer 1
I'm sorry to hear that you're having this issue with your audio.
Without knowing how it's connected, it would be difficult to diagnose. In most cases, it's a combination of settings and connections that may be causing this issue.
You may want to consult the manual for audio setup options, or consider having a professional set up your system. If you'd like to troubleshoot with a Samsung representative, try calling 800-SAMSUNG.
How do I get the remote to communicate with the unit?
I have a Samsung TV and the remote for this unit will only talk to the TV and stopped talking to the home theater. Pressing the "DVD RECEIVER/TV" button has no effect. The unit is less than three months old.
asked 2 years, 6 months ago
Username
spoolfin
Illinois, USA
on 5.1 Channel DVD Home Theater System
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1 answer
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answer 1
make sure that when you press the 'bd reciever / tv' button (upper left below the power) that the color is yellow, if it is not then press it again while it is liut and this will toggle between the two different control modes
answered 2 years, 1 month ago
Username
therhodes
LA
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Question
The lip synchronization is off on my HDTV.
asked 2 years, 2 months ago
Username
jjordan370
New Jersey
on 5.1 Channel DVD Home Theater System
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1 answer
Answers
answer 1
I'm sorry to hear that you're having this issue with your home theater system and your HDTV.
Unfortunately, without knowing more information on this specific problem, it's difficult to offer a solution. It may be possible that the disc or file that you're playing (if homemade) needs to be re-encoded or corrected for delay, or the cable may have an issue, or how the components are set up. There are many specific variables that can cause this symptom, but without knowing more information, unfortunately we can assist here on the forums.
You may want to contact the Samsung customer service center at 800-SAMSUNG over the troubleshooting and assistance.
why doesn't the ipod or fm tuner play in full surround sound mode?
I set up my new ht-c550 and went through the sound calibration and when I went to the fm tuner or the ipod dock only the front two speakers have audio none of the others is this correct or is there something wrong. Please let me know.
asked 2 years, 6 months ago
Username
theharleyman
Norwich, NY
on 5.1 Channel DVD Home Theater System
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1 answer
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answer 1
try pressing the dolby button to turn on the simulated surround sound. if that doesn't work, it's likely because you did the sound calibration.if you have a room with good acoustics, then the speakers don't have much to calibrate: this means that the speakers will be able to play sthe audio in the same format it was originally "recorded". for FM radio and Ipod, this means a stereo (right and left speakers only) format.
I hate to make this comparison, but it's like watching "the good, the bad, and the ugly" in it's original format: it was mono, so sound only would come from one speaker. If you had 2 speakers, than it would just send the same signal to both: if someone fired left or right of the camera, you wouldn't be able to tell. When "the good, the bad, and the ugly" was re-released on DVD, (and more recently on Blu-ray) they actually had to have all of the actors come back in to re-record the audio tracks to make it higher quality.
So try the "Matrix" setting, or try hooking up your computer to the system using a HDMI cable: but it won't be true surround sound: the system has to guess what surround-sound would be like: kinda like the false-colored WW2 videos on the history channel: while it's not black and white: it doesn't exactly look real either.
answered 2 years, 1 month ago
Username
Caffeine
charlotte, nc
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Question
TV Codes for HT-C550
There is no code for Visio TV's in the manual, are there codes for use of the Samsung HT-C550 with Visio televisions?
asked 2 years, 1 month ago
Username
Ecor
California
on 5.1 Channel DVD Home Theater System
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1 answer
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answer 1
No, Vizio codes are not available for this player.
The system is hooked up properly, however the sound cuts out while watching a DVD or television. How can this be prevented?
asked 2 years, 4 months ago
Username
AbbyLB
on 5.1 Channel DVD Home Theater System
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1 answer
Answers
answer 1
I'm sorry to hear that you're having this issue with your audio.
Unfortunately, without knowing how your system is connected and what is available, the best recommendation I can make would be to check or replace the audio cable to see if that's causing a problem.
If you have further questions, you may want to reach out to the Samsung customer service center at 800-SAMSUNG for additional troubleshooting.
now do i get the same sound out of my tv when i look at tv
asked 2 years, 4 months ago
Username
bigdad
on 5.1 Channel DVD Home Theater System
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1 answer
Answers
answer 1
Without knowing how you have your system connected, it's difficult to answer this question.
With digital OTA broadcasts, and connected with an optical audio cable, you would also be over get 5.1 channel broadcasts when they're available in your region.
hi this is kim I bought home theater which was ht-c550 yesterday , but I have question It just speak out front speakers and sub woffer if I played DVD, it was fine to speak out everything ,but When I played X-box video game, turned on Tv, and played I-Pod player, it spoke out two front speakers and sub woofer even X-box 360 supported Dolby 5.1 I don't know why P.S I connected HDMI and optical audio cables.
asked 2 years, 8 months ago
Username
Skim
Missouri
on 5.1 Channel DVD Home Theater System
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1 answer
Answers
answer 1
I had this same problem. Put your head unit on "Aux 2" you do this by pressing the "function tv source" button in the top right hand corner. After you do this wait about 15 seconds and press the "dolby pl II" button it is directly under the 7. Press it until you get to "matrix" this should work for you. Hope this helps.
answered 9 months ago
Username
Anonymous
Clarksville, TN, USA
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Question
how do i get my remote to work on home theater insted ov tv
ht-c550
Tags: tech
asked 1 year, 10 months ago
Username
daveoch
on 5.1 Channel DVD Home Theater System
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1 answer
Answers
answer 1
Try pressing the "DVD Receiver/TV" button once or twice to toggle the function.
This button is located directly under the power button on the remote control.