Looking for Answers about samsung HT-BD8200/XAA?

Yes, you are going to have to send it in for repair ... ours had the same issue ... we sent it in 2 times before it was actually fixed and it was only fixed because after extensive research on the net, I found out the exact part that needed to be replaced and had to tell support which part they needed to service when they called me the 2nd time saying they "were not able to replicate my stated issue in the field". Tell them they have to replace the "Touch Key", obviously there were many units with faulty touch keys sent out. Make sure you find a big box, they don't send you packaging to send it back to them and this puppy's interesting to pack up! Really a pain ... I hope this info helps you and others though!

You should be able to buy any remote from any retail store and program it under the instructions given in their manual to your system to use.

It means that you have to re-connect the subwoofer with the soundbar.

samsung has told me, via their online chat with help, that the new apps are not available and will not be available for the 8200.

I’m sorry to hear that you're having this problem with your Home Theater system.

With the limited information that has been provided, I'm unable to assist with troubleshooting. I would definitely recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech

Yes.

You will need to connect your television to one of the inputs on your home theater system using the optical or RCA cable from the television to the home theater system's audio input connections.

--HDTech

I'm sorry to hear that you're having a problem playing Blu-ray discs on your home theater system..

It may be that your unit needs to be serviced, but what I might recommend is contacting one of our online specialists to try some troubleshooting first. If they aren't able to assist you, they can help set up the system for repair. You can do that at the following link:

http://www.samsung.com/us/support/

--HDTech

The new code will be generated once the old code was de-activated on the Netflix website and the Netflix App is launched on the Blu-ray player.

You might try the following instructions on the Samsung support page for Netflix activation and deactivation here:

http://support-us.samsung.com/cyber...

If you can't de-activate the player from the account, press and hold the FF>> button for 15 seconds until the unit resets to factory default settings.

If that still doesn't help, you may need to contact the Samsung support center at 800-SAMSUNG.

--HDTech

Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=390604&modelname=HT-BD8200

Thank you for being a Samsung customer!

The Samsung Online Support Team

I had a similar problem only It was when I turned the tv on it would be black with sound working, Had to turn it off and back on again to get a stable picture. Solution: I bought a new set of video/audio cables and have had no more problems, nothing wrong with the tv at all.

IF you have it enclosed in a cabinet it may be becoming over heated and the sound muffled! Also the dust build up from being enclosed can cause issues

I'm sorry to hear that you're having this problem with your Blu-ray player.

Until Netflix updates their app, it's possible that the queue will be the only available list of movies that you can watch or stream with the player. Several Blu-ray players have received an update from Netflix that allows them to stream all available streaming movies, however it's not known at the time of this posting if other models will be updated with Netflix's new software.

--HDTech

You may need to update to features of internet, also download adobe reader etc.

Try to enter your account name and password agian to connect. Also go into the que on computer download then transfer to product by connectivity points usually hdmi cords.