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Most Recent Questions
Recent Question:
Can the output connections to the speakers of the HT-E3500 be connected to a 5.1 surround sound system with more power output?
Recent Question:
The tray on my blueray player randomly opens by itself, effectively meaning I can't use the system
Recent Question:
Netflix Streaming Issues
Recent Question:
Sound but no dialog with Home Theater speakers
Recent Question:
Can't Play Blu Ray or Blu Ray 3D disc
Questions with Most Recent Answers
Question:
Can the output connections to the speakers of the HT-E3500 be connected to a 5.1 surround sound system with more power output?
Question:
The tray on my blueray player randomly opens by itself, effectively meaning I can't use the system
Question:
Netflix Streaming Issues
Question:
Sound but no dialog with Home Theater speakers
Question:
Can't Play Blu Ray or Blu Ray 3D disc
See all Samsung Questions and Answers Blu-ray Systems Q & A

Customer Questions & Answers for
samsung HT-BD3252

Customer Questions & Answers:
142 Questions
 | 
43 Answers

Questions & Answers for samsung HT-BD3252

Question

how to reset the unit

how do i reset the bluray player , i bought a new router and the player is stuck on the old routers name and wont let me put the new one in....
asked 3 years, 1 month ago
tigernkris
las vegas
on HT-BD3252
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
In the menu, reselect the wireless access point you want to connect to. You'll be prompted to enter the new password for the SSID. After that, you'll be able to connect wirelessly.

--HDTech
answered 3 years, 1 month ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How can I obtain firmware update?

asked 3 years, 5 months ago
Taishar1
Georgia
on HT-BD3252
+1point
1out of 1found this question helpful.
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2 answers
Answers
answer 1
You can update it wirelessly but the best way is to download the current firmware. When you goto the products webpage on samsungs website, to the right of the picture of the is the link downloads. Click that, it will bring you to the manuals page, click the firmware tab next to the manual tab on the center of the page. Click the gold icon on the page and it will download the firmware file. Then unzip the file, place it on a thumb drive. Power on the home theater system to the main menu THEN plug in the usb on the front of the unit.
answered 2 years, 6 months ago
Grimy
Colorado
+1point
1out of 1found this answer helpful.
answer 2
Under the products main main page to the right of the picture there should be an option that says "get downloads" click that. It will load the page to the manual downloads. To the right of the "manual tab" click "firmware" that page should show the current firmware. There is a gold icon to the right of the firmware, click it to begin your download. Once downloaded, unzip the file and place the .ruf on a thumbdrive. There is also a pdf instructions manual on how to download on that page as well. Follow it.
answered 2 years, 6 months ago
Grimy
+1point
1out of 1found this answer helpful.
Question

How do I get the Rear Speaker Unit serviced

The rear speaker unit will not turn on. It appears to flash on but then no lights stay on. The front unit keeps display check rear speakers.
asked 3 years, 6 months ago
pslezak
on HT-BD3252
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1 answer
Answers
answer 1
If the main unit doesn't make wireless connection, the system needs ID Setting between
the main unit and wireless receiver module. With the main unit turned off, press the remote
control's number buttons "0" "1" "3" "5" and the main unit will turn on. With the
wireless receiver module turned on, press "ID SET" button on the back of the wireless
receiver module for 5 seconds.

Reference page 22 in the manual(the fine print).
answered 2 years, 6 months ago
Grimy
Colorado
0points
0out of 0found this answer helpful.
Question

video format not supported

AVI FILE DOESN'T PLAY
asked 3 years, 5 months ago
WOLF1
on HT-BD3252
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Try a different USB.

The HT-3252 supports the device of which the connected drive is formatted in the FAT(FAT,
FAT16, FAT32) file system.

This bluray does not support usb's/hard rives over 160 gb's.

I have played the following files successfully: .avi, .divx, .mkv, .mp4, .AVI, .DIVX, .MKV, .MP4
answered 2 years, 6 months ago
Grimy
Colorado
0points
0out of 0found this answer helpful.
Question

Have there been any new apps added to the firmware of the HT-BD3252?

asked 3 years, 5 months ago
bog8r
Gainesville,Fl.
on HT-BD3252
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1 answer
Answers
answer 1
The 4 apps on the home theater system are currently blockbuster movies, netflix, pandora, youtube. This is as of firmware 1008.
answered 2 years, 6 months ago
Grimy
Colorado
0points
0out of 0found this answer helpful.
Question

What upgrades are in the latest version of firmware for my HT-BD3252?

I last updated the firmware in January 2010.
asked 3 years, 3 months ago
bog8r
Gainesville,Fl.
on HT-BD3252
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1 answer
Answers
answer 1
The latest version adds more apps if you do not already have them(youtube, blockbuster movie, netflix, pandora). Not only do you get all of these apps but also when new watch new blurays, certain blurays need your player to be up to date to play newer discs, so to play the latest movies you need to keep your bluray player up to date.
answered 2 years, 6 months ago
Grimy
Colorado
0points
0out of 0found this answer helpful.
Question

How do I link my ipod to my surround sound?

asked 3 years, 3 months ago
TWuke
on HT-BD3252
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1 answer
Answers
answer 1
You plug it into the ipod adapter that is plugged into the source in the rear.

Reference page 27 in the manual for the details.

Connect the iPod Dock to the iPod Jack on the rear side of the main unit.
Place the iPod in the dock.
“iPod Connected” message appears on the TV screen
answered 2 years, 6 months ago
Grimy
Colorado
0points
0out of 0found this answer helpful.
Question

I can view netflix & listen to Pandora fine all wirelessly, but cannot connect to the internet. Why?

asked 3 years, 3 months ago
ophiucus4
Northern California
on HT-BD3252
0points
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1 answer
Answers
answer 1
If you are referring to the home theater system and you ARE viewing/listening to netflix and pandora then you are connected to the internet. Please be more specific with your question.
answered 2 years, 6 months ago
Grimy
Colorado
0points
0out of 0found this answer helpful.
Question

The display screen on the HT-BD3252 keeps flashing Rear Check. I checked the manual and it doesn't explain this prompt.

asked 3 years, 3 months ago
anjaco50
Tomball, TX
on HT-BD3252
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1 answer
Answers
answer 1
This prompt means to check your rear speakers they have lost connectivity. If the rear wireless unit is led is red, it has lost connection. If it blinks blue but does not become solid, it is failing to make the connection. The unit needs to be within 33 feet with a clear line of site. To reset the unit refer to page 22/23 in the manual.

If the main unit doesn't make wireless connection, the system needs ID Setting between
the main unit and wireless receiver module. With the main unit turned off, press the remote
control's number buttons "0" "1" "3" "5" and the main unit will turn on. With the
wireless receiver module turned on, press "ID SET" button on the back of the wireless
receiver module for 5 seconds.
answered 2 years, 6 months ago
Grimy
Colorado
0points
0out of 0found this answer helpful.
Question

Trying to connect to D-Link wireless router, will not accept gateway ping. What to do?

Laptop works fine thru router. Gateway ping on laptop matches info entered on blu-ray player.
asked 3 years, 2 months ago
Hoers10
on HT-BD3252
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Unfortunately, there isn't enough detail in this post to be able to assist.

For general networking questions, you may want to contact your modem/router's customer service, as often times, wireless or networking issues can be a result of router or modem settings. This is always the recommended place to start.

After contacting your router's manufacturer, you might also call 800-SAMSUNG to see if one of our customer service agents can assist, but we can't be responsible for people's networks or assisting with router settings, firewalls or security - all those must be performed by your router manufacturer's customer service.

Also, if your product doesn't include a wireless feature, the WIS09ABGN LinkStick (for 2009, 2010 and 2011 products) is the only supported Wireless Device for your Samsung TVs and Blu-Ray/Home Theater systems.

--HDTech
answered 3 years ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Is my Blu-ray Home Theater System able to download the new apps from Samsung's App Store.

I have model HT-Bd3252. Could you point me in the direction to get started. I tried setting up the account through support but there is not a link to get started for the App Store.
asked 3 years, 6 months ago
jchaney
on HT-BD3252
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
This bluray player is not compatible yet with the samsung app store(as of firmware version 1008).
answered 2 years, 6 months ago
Grimy
Colorado
+1point
1out of 1found this answer helpful.
Question

How do I purchase new speaker cable for surround sound speakers for HT-BD3252

My dog ate through the wire and I need to replace it. Please tell me how. Thanks.
asked 2 years, 10 months ago
DaddyOrlando
Orlando, Fl
on HT-BD3252
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1 answer
Answers
answer 1
Replacement parts can be found and ordered on the www.samsungparts.com website, or by calling us direct at 800-627-4368.

--HDTech
answered 2 years, 10 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do I change the network on my device to get set up with netflix?

asked 3 years, 4 months ago
summerwinn
on HT-BD3252
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1 answer
Answers
answer 1
You need to turn on the home theater system and hit bd receiver. After it loads up to the main blue screen with the 4 apps on it, hit menu. Under menu hit the right arrow it will bring up options, goto network and set up your connection and test it to make sure its working. Reference page 30 in the manual for further information on what is compatible.
answered 2 years, 6 months ago
Grimy
Colorado
0points
0out of 0found this answer helpful.
Question

Updating my firmware and it is taking over 30 minutes. Is this normal?

asked 3 years, 4 months ago
CSGrace
on HT-BD3252
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1 answer
Answers
answer 1
This is not normal anything past 3-6 minutes is unusual and something has gone wrong.
answered 2 years, 6 months ago
Grimy
Colorado
0points
0out of 0found this answer helpful.
Question

how do I fix this

unit will not open from the touch pad most the time, also will stop playing on long movies, the unit says I have the latest firm ware.
asked 2 years, 7 months ago
jreeves
Crestview Florida
on HT-BD3252
0points
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1 answer
Answers
answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

With the limited information that has been provided, I'm unable to assist with troubleshooting. I would definitely recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 2 years, 7 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

how do i set up a new wireless network?

i bought a new wireless router and wish to set up my HT-BD3252 blueray home entertainment to the new network but i can't get it to stop searching for the old network.
asked 3 years, 2 months ago
Anonymous
on HT-BD3252
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
The best way is to search for all available networks, choose a new one and then connect to that network instead.

To do this, use your remote and press:

Menu > Setup > Network > Wireless Network

You'll be prompted with a Wireless Network screen. Where it says, "ACCESS POINT", highlight and select that option, and it will search for available wireless networks. Choose your new network, enter the security code if you have one, and you'll be connected to your new router.

HDTech
Image(s)
User submitted image
answered 3 years, 2 months ago
MisterSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

the disc drawer will not open with touch control. some times after several minutes of repeated touching it will. What is wrong?

asked 2 years, 5 months ago
spiker89
on HT-BD3252
0points
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1 answer
Answers
answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

I’d recommend trying to reset the unit by turning the unit on and making sure that the disc tray is empty. Then, press and hold the STOP button until the unit resets. Then, go through the initial setup and power down the unit. Then, try and restart the unit and you should have proper operation.

If you still continue to experience difficulty, I would recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 2 years, 5 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Screen reads "Rear Sound Check" and sound cuts for 2 seconds

This happens as often as every few minutes that the sound drops for a couple of seconds and the screen reads "Rear Sound Check"
asked 3 years, 4 months ago
Anonymous
Pleasant Hill CA 94523
on HT-BD3252
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
It is quite possible you no longer have connection with the rear speakers. The sound always drops out of ALL speakers when this message is displayed. Try resetting your wireless receiver see if that gets rid of it.
answered 2 years, 5 months ago
Grimy
Colorado
-1point
0out of 1found this answer helpful.
Question

BLUE RAY WON't play movies

system will not accept or play BLUE ray discs. The systems will play regular dvds.
asked 3 years, 3 months ago
dpanek
on HT-BD3252
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Ensure you upgrade to the most current firmware. If you still have problems after, there is another issue.
answered 2 years, 6 months ago
Grimy
Colorado
-3points
0out of 3found this answer helpful.
Question

Firmware

I would like to know what changes were made for the Upgrade File(USB type) (Firmware) - Jun 16, 2012?

I own a HT-BD3252 home theater system.
asked 1 year, 4 months ago
katjelko
Rochester, NY, USA
on HT-BD3252
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Thank you for contacting Samsung. It improved compatibility with certain Blu-ray titles to be able to support their features. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 4 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
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