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See all Samsung Questions and Answers Blu-ray Systems Q & A

Customer Questions & Answers for
HT-BD1200

Customer Questions & Answers:
114 Questions
 | 
36 Answers

Questions & Answers for samsung HT-BD1200

Question

What is the remote control code for the HT-BD1250, so that I can program the unit into my TV remote control?

asked 3 years, 6 months ago
kc1960
on HT-BD1200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It will depends on your TV, the code should be on the book you got with your TV. If you look on the manual for the HT on page 18 (you can find it here: http://www.samsung.com/us/support/downloads/HT-BD1200) it will explain this. Also if you have a Samsung TV it set by default and it should work out of the box.

Good luck
Thierry

PS: On the next page you will have the codes for the HT remote to control other TVs
answered 3 years, 5 months ago
Thierry
Portland, OR
0points
0out of 0found this answer helpful.
Question

why do my model number differ from the model number on my blu-ray

my model number is htbd1250a
asked 3 years, 8 months ago
Anonymous
on HT-BD1200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The HT BD1250 is almost impossible to find in the support of Samsung. Use the HT BD1200 (same firmware) for research. I do have the same model as yours.
Good luck
Thierry
answered 3 years, 7 months ago
Thierry
Portland, OR
0points
0out of 0found this answer helpful.
Question

How do I Hook up my home theater to my Dishnetwork DVR?

I would like to experience the home theater experience with my tv shows through my dvr that is provided by Dishnetwork. Can you explain what cables, etc., that I need. Thank you so much!!
asked 3 years, 7 months ago
Bluffgang
on HT-BD1200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Connect the digital audio out from the Dishnetwork DVR directly to the home theater for 5.1 sound. If you connect the audio through the TV and then to the HT, instead of directly to the HT, you will probably only get 2.1 sound.

I think that they do this is by design for copywrite protection.
answered 3 years, 4 months ago
dmbdlatc
CT
0points
0out of 0found this answer helpful.
Question

My Blueray player no longer shows video. Can not connect to the Samsung UN467000 TV via Anynet or manual, Audio is fine.

I have replaced HDMI cables and have changed to a known working HDMI port on the TV with no luck. All audio is fine. Movies and onscreen menu do not work. The TV notices the Blueray player because it shows up in the device list but the TV fails to connect via AnyNet Get a message saying "connecting to anynet device" for several minutes and eventually says "can not connect to AnyNet device". If you try to connect manual by going to the HDMI port on the TV source list, it trys but says "no signal". If this is firmware related, is there a way to load the latest version of firmware without seeing the video on a TV? What else could be wrong?
asked 3 years, 4 months ago
Bzapper1
Connecticut
on HT-BD1200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Loading previous versions of firmware updates it is not possible.

1. You might consider changing the HDMI cables in the event the cables are damaged. If it is not able to find the Anynet+ connection, you may want to make sure that you have version 1.3 or higher rated cables.

2. Assuming the cables work, since the audio is fine, try connecting the Blu-ray player to television using the supplied yellow AV cable. Then, go into the menu of the Blu-ray player and change the resolution to 720p or higher. Then, with the HDMI cable still connected to the television, switch the television input back to the HDMI input and see if the same picture appears as the AV input (have both connected at the same time - AV and HDMI). If it does, it just means that the Blu-ray player defaulted to a lower resolution when the cable was switched - this can sometimes happen if the player isn't turned off first.

If that doesn't help and you need further assistance, contact the Samsung customer service center's online tech support at the following link:

http://www.samsung.com/us/support/

We appreciate your support of Samsung products.

--HDTech
answered 3 years, 4 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My BD player is constantly in the "LOAD" phase, how can I manually bypass it?

in every function tree the audio does work, and in the bd/dvd function tree the device never moves past the loading stage. Nothing ever is displayed visually to the tv except for the default menu background. Not being able to get past the load menu means I can't reset the system, nor can i upgrade the firmware. Please help.
asked 3 years, 7 months ago
Anonymous
on HT-BD1200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
May be you did that already, but try to unplug the machine for 5 minutes and start again it my solved your "Load" phase issue.
Good luck
Thierry
answered 3 years, 7 months ago
Thierry
Portland, OR
0points
0out of 0found this answer helpful.
Question

prot in display

when powering on the unit, it displays prot and powers off.
asked 3 years, 3 months ago
jnsmoore
springfield, or
on HT-BD1200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It may be because the positive and negative wires are touching. You may want to check the back of your speaker connections, and then also the back of your home theater systems connections to make sure the speaker wires aren't crossing each other, or touching each other.

If any of the speaker wires are touching each other - either at the rear of the Blu-ray player, or the rear of the speakers - the system will go to the PROTECT mode to prevent damage.

--HDTech
answered 3 years, 3 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My Blu-ray home theater system won't play Discs from Disney..

Every newer movie from Disney won't play on my Blu-ray home theater system. How can I fix that?
Thanks, Pat
asked 3 years, 6 months ago
pvoorheis
S. Burlington, VT
on HT-BD1200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Pat,
Have you upgraded to the latest firmware? Here is the page to do it: http://www.samsung.com/us/support/downloads/HT-BD1200

Also it is true that newer BluRay can be difficult to play because they use the latest and greatest convension and Samsung HT if not upgraded fast can have issue. There is nothing you can do other than be patient and wait. It's a shame but it is what it is.

Regarding the software it is compatible for the model HT-BD1200 and HT-BD1250.

Hope this help
Good luck
Thierry
answered 3 years, 5 months ago
Thierry
Portland, OR
0points
0out of 0found this answer helpful.
Question

Firmware Upgrade. What do I believe? The Ht-bd1200 which tells me " I don't need a firmware upgrade" or this site's trouble shooting guide which

tells Me I do. I have connected the HT- bd1200 to the network and tried to get a firmware upgrade and got the above message. But I am still having trouble playing some BLU ray discs. Help. The blu ray discs start playing and then slow down showing pixels off and on then plays agains for a few seconds and then slows down continuously.
asked 3 years, 6 months ago
richly
on HT-BD1200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please believe the website. The HT message is wrong. The latest firmaware on this site is 2.50.

Good luck
Thierry
answered 3 years, 5 months ago
Thierry
Portland, OR
0points
0out of 0found this answer helpful.
Question

How do I up grade my blue ray theater system??

My blue ray player will not play some blue ray dvds. Model HTBD1250A
asked 3 years, 5 months ago
RichN
East Lansing, Mi 48823
on HT-BD1200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please upgrade the firmware from the samsung support page: http://www.samsung.com/us/support/downloads/HT-BD1200

Use the USB way to upgrade, the online way from your machine does not work. Also you can use Firmware version 2.50 from the page above even with your machine 1250, it is the same firmware.

Good luck
Thierry
answered 3 years, 5 months ago
Thierry
Portland, OR
0points
0out of 0found this answer helpful.
Question

How do I connect my blu-ray 1250 to the internet to get firmware updates? What do I need. My computer and TV is hard wired not wi.

asked 3 years, 4 months ago
kirkingster
on HT-BD1200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Connecting the Home Theater system directly to your router or modem will allow you to update, and that can be done hard-wired.

The directions can be found on page 57 of the owner's manual, and if you don't have the manual handy, it can be downloaded from the www.Samsung.com website.

If you need further assistance, please reach out to the Samsung customer service center at 800-SAMSUNG.

Thanks for your support of Samsung products .

--HDTech
answered 3 years, 4 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Is the HT-BD1200 blu-ray entertainment center capable of playing 3D blu-ray content?

asked 3 years ago
jfrench4
on HT-BD1200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The HT-BD1200 is not capable of active-shutter 3D.

--HDTech
answered 3 years ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I upgraded to the newest firmware yet I still can not play bluray disc. Can anyone help me?

asked 3 years ago
oleon001
on HT-BD1200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry to hear that you're having this problem with your Blu-ray player.

With the limited information that has been provided, I'm unable to assist with troubleshooting. I would definitely recommend contacting the Samsung customer service center, and speaking to one of our chat agents at the following link:

http://www.samsung.com/us/support/

Or you can also call them directly at 1-800-SAMSUNG.

We appreciate your support of Samsung products, and we look forward to assisting you.

--HDTech
answered 3 years ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My Blu ray player says I have the latest update of firmware but the Avengers amd certain Disney movies wont play how can I get them to play?

asked 2 years, 1 month ago
samsunglover333
Rockford, IL, USA
on HT-BD1200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Here's an article that will assist you with your issue: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=410132&modelname=HT-BD1200

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 1 month ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

My sound goes out periodically while I'm watching a dvd or tv. Why?

There are times when the sound works all the way through a dvd or movie on tv then there are other times the sound cuts out after only a few minutes. I then have to turn off the tv and the BD1200 and the sound works again but only for a few minutes. Why and what can I do to prevent that?
asked 1 year, 5 months ago
eddbdaddy4
on HT-BD1200
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a more in-depth description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 5 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Center speaker stops working until volume is changed

Our center speaker will randomly stop working every now and then while watching a BD movie. Turning the volume up a little then back down will get it working again. I've downloaded and upgraded to the latest firmware. It also will tell me its not connected to the internet when checking for updates or inside movies for the internet content but will play videos from youtube so I know the internet connection is working since it wouldn't play the videos without it.
asked 4 years, 2 months ago
eugenenine
on HT-BD1200
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Cannot update

I connect the BD Home theater to the internet, check if there are updates. the message display is that there is the last update installed. But it can't play Avatar because need an update. I check in your site and there is a new version, diferent to the instaled in the home theater. I download the firmware to my PC and copy to the USB flash drive, insert into the usb host jack, "USB is inserted" nothing else occur.
asked 4 years, 2 months ago
Rafael
Bayamon, PR
on HT-BD1200
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Can I make my HT wireless?

asked 4 years, 1 month ago
JFManuel
on HT-BD1200
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

While watching a movie the player skips through scenes.

What's the problem and how can it be fixed.
asked 4 years, 1 month ago
vthomas
Newport, Oregon
on HT-BD1200
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

What do I need to get netflix

I just purchased the HT-BD1200
asked 4 years, 1 month ago
jagsgaston
on HT-BD1200
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

My HT-BD1250T/XAA suddenly stopped working.

This unit was sent back to you approximately 1 year ago when an online software upgrade messed it up. Now it has stopped working again and the red on light is blinking. The right front speaker recently has also been going off intermittently. I'm really to the point that I'm not too impressed with Samsung quality on a system that is merely a year old.
asked 4 years, 1 month ago
DBohn
on HT-BD1200
-1point
0out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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