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Customer Questions & Answers for
HP-T5064

Customer Questions & Answers:
18 Questions
 | 
6 Answers

Questions & Answers for samsung HP-T5064

Question

I have a plasma tv model HP T5064,last week the plasma tv lost picture. How do I fix?

asked 3 years, 7 months ago
duketamy
Atlanta-ga
on HP-T5064
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do I fix intermittent audio dropouts?

Screen will blink, audio disappears but changing channels brings audio back while watching cable TV. Lose audio on both cable and DVD.
asked 3 years, 11 months ago
Stumped2010
on HP-T5064
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; I will say that if you make a service request at http://www.samsung.com/us/support/o..., or contact 800-SAMSUNG, the service department should be able to provide you with a live solution.

-MrSamsung
answered 3 years, 11 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

the tv blinks 5 times then repeat

asked 3 years, 10 months ago
jmgElectronics
07307
on HP-T5064
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It soulds as if your unit may need service. Please contact 1 800 SAMSUNG for additional troubleshooting.
answered 3 years, 10 months ago
SamsungDTV
0points
0out of 0found this answer helpful.
Question

Power Problem

I have a samsung hpt-5064 and I can't get any power to the unit. It was working fine one night and then the next day it will not turn on. Please help any ideas are appreciated.

Spencer
asked 3 years, 10 months ago
spendo
on HP-T5064
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact 1 800 SAMSUNG for additional troubleshooting. Your unit may need service
answered 3 years, 10 months ago
SamsungDTV
0points
0out of 0found this answer helpful.
Question

After connecting an antenna it can't find any channels

asked 2 years ago
lots2lurn
on HP-T5064
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

To learn more about how to receive over-the-air channels with an antenna connected directly to your TV, please review the following support article.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=408927&modelname=HP-T5064

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

I still have audio dropping out after ugrading the firmware. Any suggestions?

asked 1 year, 8 months ago
pfedchak
on HP-T5064
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. I'm very sorry for any inconvenience this may have given you. It seems that your device may need servicing. Please complete a service request here: http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 8 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

What does the firmware update improve or change?

My television is functioning properly. Is it absolutely necessary to update to the newest firmware? What benefit is it to upgrade?
asked 9 months ago
kennyusmc
Watertown, Ct.
on HP-T5064
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

According to the notes on the product's support page, the firmware fixes the following issue:

"Intermittent Audio Drop-Out with HDMI connection"

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 9 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

caption

I am having problems with the caption , sometimes it will not show the caption and I have to change channel and go back so it works , sometimes I have the caption show in the middle of the screen...how can I correct this?
asked 3 years, 9 months ago
mandson964
on HP-T5064
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

what size of external speakers work with out home theater set up

asked 3 years, 7 months ago
welch10
on HP-T5064
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Samsung TV power outage

my power went out last night and my tv will no longer turn on at all. it was plugged in to a surge protector. i wasn't sure if there was some sort of reset on the tv or something else i needed to do.
asked 3 years, 6 months ago
brose08
on HP-T5064
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

I have a Plasma HPT5064X/XAA and it does not turn on at all, what is the problem?

asked 3 years, 6 months ago
dvs1
on HP-T5064
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How to connect Playstation3 to Samsung HP-T5064

asked 3 years, 5 months ago
RonBurke
United States
on HP-T5064
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Is my tv wifi capable? If so, how do I connect?

asked 3 years, 5 months ago
Bamblam
Home
on HP-T5064
-1point
0out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

my HPT5064x that's 3-4 years old started going black, but the sound still works, 4 times in the past week

I have a Bose sound system and DirectTV attached. Both TV and DVD (through Bose) have gone black. The only way to resolve is unplugging all the power, plugging back in and the system resets.
asked 3 years ago
1DuaneLaessig
Port Washington, WI
on HP-T5064
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

My HP T5064 TV loses all programmed channels and deleted scrambled channels. Why?

There are about 500 scrambled channels between programmed channels. These come back every time I delete and turn the TV off. Any solutions?
Thanks
asked 2 years, 10 months ago
CCDLea
on HP-T5064
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

My HP-T4264 TV has a very fine line horizontal line across the screen about midway down, what is this?

asked 3 years, 5 months ago
grayhare
fort myers florida
on HP-T5064
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Front Panel Pilot Light Error Flash

My TV has no picture and the front LED pulses 4 times at turn on. Is there a list showing what these messages mean?
asked 3 years, 4 months ago
Anonymous
Coconut Creek, FL
on HP-T5064
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

what size are screws to attach to base?

asked 2 years, 7 months ago
mamawith3girls
on HP-T5064
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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