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There is a white spot on the upper middle portion of the tv screen.
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Customer questions and answers for
samsung HL67A750A1F

Customer questions and answers:
96 Questions
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13 Answers

Customer questions and answers for samsung HL67A750A1F

Question

I CAN'T ACCESS THE SOURCE MENU thru the tv? and i can't turn on the power from the tv.

Tags: power, display
asked 11 months ago
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Dlin
Charlotte
on HL67A750A1F
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Thank you for contacting Samsung.

We recommend you review the following troubleshooting article.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=146583&modelname=HL67A750A1F&modelcode=&session_id=PXL3V69GdTQQpw4bhcnggchH8L8cfh6TVSFymngWj2v751Nw4B8P%21858796491%21-1240397946%211339508791693

If the issue persists, we suggest you file a service request.

http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 11 months ago
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SamsungTech73
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Question

when will i be able to see the new 3d movies

Tags: 3d video
asked 2 years, 7 months ago
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blue2runner
ri
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I've researched this and found that "3D Ready" from Samsung means that only a PC can drive the display and that you have to get special software to do it.
Samsung's own 3D Blue-ray player (BD-D6500) only supports "FULL 3D" which is the term for Blue-ray 3D format and does not convert to the checkerboard "3D ready" format. They say that their "3D Ready" TVs cannot be driven by Blue-ray players. Another user responded that there are some Blue-ray players that can output the checkerboard "3D ready" format, I have not found them yet.
answered 1 year, 9 months ago
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LarryInGlendale
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Question

How can I play 3d movie on my TV

My TV is 3D ready . I just want to know where can I buy 3d adapter for my TV
asked 2 years, 7 months ago
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Chungdo
on HL67A750A1F
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You do not need an adapter as long as your 3D player can output a "checkerboard" format. Several blu-ray players now support 3D-Ready TV's by supporting the required checkerboard format. Other options include connecting a computer (capable of playing blu-ray discs or playing other multimedia) to the HDMI 3 input on the HL67A750. The HDMI 3 input NEEDS to be assigned the PC name. The computer simply NEEDS to be set for 1920 X 1080 @ 60Hz resolution in the RGB pixel format (not YCBCr!!!), and have underscan or overscan TURNED OFF. A 3D player application must also be installed on the PC, such as TriDef or Cyberlink PowerDVD 10 (preferred, as it can play blu-ray and 3D blue-ray). After the computer is configured, all you have to do is put the TV into 3D mode by pushing the tools button on the remote control and activating either 3D mode 1 or 2.

You of course need a pair of active shutter 3D glasses. You can either choose glasses that require an emitter to be plugged into the 3D sync port on the TV, or use a glasses that sync using DLP Link technology (such as Xpand x102). I personally would go with the Xpand's.
answered 2 years, 7 months ago
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POBrien
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Question

i hook up a computer and it says its notsupported.......how do i hook up a computer...and how do i update my tv thank you

asked 2 years, 7 months ago
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jcannon
kansas
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The best way to connect a PC to your TV is to use an HDMI or DVI to HDMI cable. The HDMI cable MUST be connected to the HDMI 3 input on your TV, and the input name for HDMI 3 should be changed to PC. The name assignment is actually pretty important, as it actually uses different settings. The TV can accept a 1920 X 1080 60 Hz resolution signal from the PC.

I assume the computer/video card is relatively new, and supports HDMI output and is HDCP compliant.
answered 2 years, 7 months ago
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POBrien
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Question

What does "Check Fan No. 3" mean?

asked 2 years, 5 months ago
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fman99
on HL67A750A1F
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There are 3 fans in the back of the TV. We had to remove the cover and clean them with Q-tips and alcohol. This lasts for a few weeks, but the message displays again.
answered 1 year, 11 months ago
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Anonymous
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Question

lamp replacement

how many lamps are in the unit?
background is green, does this mean lamp needs replaced?
can not find lamp code on back of tv, any suggestions?
asked 2 years, 7 months ago
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crroy
on HL67A750A1F
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This TV does not have a lamp, it utilizes 3 LED's to produce both the light output and the color. Sounds like there is a problem with one of the LED's... sounds like the green one is working A-Okay.
answered 2 years, 7 months ago
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POBrien
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Question

check # 3 fan message on screen

TV shuts off after a few minutes.
Tags: check #3 fan
asked 1 year, 7 months ago
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kevin0116
Florida
on HL67A750A1F
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Why dose my tv display this message.off and on every few seconds.
And what dose it cool.
answered 1 year, 5 months ago
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11051960rl
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Question

How do I delete this product from my account?

I no longer own this product. How do I delete it from my account?
Tags: miscellaneous
asked 10 months ago
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nasfan
on HL67A750A1F
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answer 1
Thank you for your question. I appreciate your situation. Unfortunately, there is currently no way to remove products from your account. We apologize for the inconvenience.
answered 10 months ago
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SamsungTech42
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Question

My HL67A750A1F TV has a 3D function

What I would like to know is instead of using the HDMI/DVI to a computer as directed in the instruction book could I just buy a Samsung 3D DVD player and connect it via one of the hdmi connections to play 3D movies? I have never used the 3D function before.Any help in this matter would be greatly appreciated.

Thanks Anthony
Tags: setup & installation, 3d
asked 9 months ago
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stephena
on HL67A750A1F
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answer 1
Thank you for contacting Samsung.

We recommend you review the following FAQ article:

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00022321&fm_seq=22489

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 9 months ago
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SamsungTech73
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Question

Set makes Noise!

When I turn on the set it makes a noise like a fan bearing is bad.
After a while (hour) it quiets down.
I don't get any "error messages". A web search said, color wheels can also be a problem.
Picture quality and set performance seem fine.
Should I run it until something fails or get service now?
Tags: maintenance
asked 2 months ago
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Denny779
Conneaut, OH, USA
on HL67A750A1F
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answer 1
Thank you for contacting Samsung.

We're very sorry for any inconvenience this may have given you. It seems that your device may need servicing. Please complete a service request here:

http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 months ago
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SamsungTech73
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Question

white dots on screen

what causes that and what can be done about it
asked 1 month, 1 week ago
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Anonymous
Charter Township of Clinton, MI, USA
on HL67A750A1F
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answer 1
Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 month, 1 week ago
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SamsungTech73
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Question

Why is it ???

I truly dont understand. I have seen so many people having issues with their samsung dlp televisions and for some reason samsung wont even help with fixing them. I have a repair person coming to my house today to fix mine and it is going to cost me around $400. I have a family of 5, I dont have a job due to the lack of employment in our area and my husband is a fireman who works long hours for little money. I find it appalling that your multi million/ multi billion $ company cant help people with these issues. I have done alot of research on this and have seen tons of complaints about the same issue i am having with the white dots. I have read that it is a faulty chip and you pick and chose who to help. I'm done with Samsung. I will not purchase another Samsung product again. I dont know how many times i have contacted you about this issue and get nothing. I am attaching a video for you to see the dots we are having.
Tags: display, maintenance
asked 7 months ago
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Loretta18
Middlebury Indiana
on HL67A750A1F
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answer 1
Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the product model, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 7 months ago
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SamsungTech73
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Question

There is a white spot on the upper middle portion of the tv screen.

Is this normal on a 4 year TV?
Can we fix it for the white spot to disappear?
What do you recommend?
Tags: display, maintenance
asked 6 days ago
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Josesito
El Paso, TX, USA
on HL67A750A1F
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answer 1
Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and provide your full model code, serial number, current firmware version, and contact information.

We will also need to know if this is happening on all sources. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 3 days ago
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SamsungTech13
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Question

HL67A750 has no red color anymore

Was watching football game and tv went black. Turned the tv off and then back on again and noticed that the color was very poor and things that were supposed to be in red were now black. Also, several blues looked somewhat purplr.
Tags: tv has no red color
asked 2 years, 8 months ago
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mwenholz1
Texas
on HL67A750A1F
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Question

Having problems with screen flickering green on and off every 5 sec.

asked 2 years, 7 months ago
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jimxue
on HL67A750A1F
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Question

my has tv has this hissing sound..?do i need to worry about that??

asked 2 years, 7 months ago
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smntsrn
las vegas nv.
on HL67A750A1F
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Question

How do you turn on the 3d on a HL61A750A1FXZA TV

asked 2 years, 7 months ago
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Nolefan35
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Question

The color on my tv has started acting up overnight, is there anything I can do?

When I turned on my TV this morning the color has a significant "greenish" aspect. I have gonne in and tried to adjust the green/red aspect ratio and it still changes nothing.
asked 2 years, 5 months ago
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Mdnyt99
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Question

How do I view 3-d videos on this set? What equipment is needed to make it work?

asked 2 years, 6 months ago
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nusmnusm
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Question

I know the HL67A750 TV is 3D compatible but will it ever be 3D compatible with the Playstation 3 game console or other DVD players?

asked 2 years, 6 months ago
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AbstractEcho
La Mirada California
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