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Newest questions
Recent question:
why is there a white dot on the screen?
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Call Screen display
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There is a white spot on the upper middle portion of the tv screen.
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color flashes on screen
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White spots on screen?
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why is there a white dot on the screen?
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There is a white spot on the upper middle portion of the tv screen.
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color flashes on screen
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Customer questions and answers for
samsung HL-T5676S

Customer questions and answers:
145 Questions
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34 Answers

Customer questions and answers for samsung HL-T5676S

Question

My DLP TV HL-T5676S starts showing white dots on the screen, a new dot appears every few days. Now it probably is about 20 dots.

Is it a defect? My TV is about 3+ years old.
asked 2 years, 7 months ago
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nn123456
Texas, US
on HL-T5676S
-2points
0out of 2found this question helpful.
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4 answers
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answer 1
Yes
answered 1 year, 8 months ago
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martha3065
Iowa
0points
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answer 2
I don't have an answer, however our DLP screen is doing the same thing. Working on an answer now.
answered 1 year, 8 months ago
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Lynn1211
Tualatin
0points
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answer 3
yes about 500 dots
answered 1 year, 6 months ago
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maxmax
+1point
1out of 1found this answer helpful.
answer 4
I don't think that white dots are defects on tv. Have you tired contacting Samsung regarding this?? try it..
answered 1 year, 6 months ago
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akemitakada
0points
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Question

picture is getting darker and darker over the past week or two.whats wrong with it?

asked 2 years, 7 months ago
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CHRISSCHMITT
on HL-T5676S
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2 answers
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answer 1
I had the same problem. I found out the lamp blew up and it was time to replace it. I ordered the lamp from Samsung Parts (little bit expensive but I did not have time to compare prices online), replaced using the instructions on this website. Now the picture is bright again.
answered 2 years, 7 months ago
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rico805
Florida
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answer 2
Your lamp is going out. I had the same issue. You'll have to order a new one.
answered 1 year, 3 months ago
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jfsoundman79
0points
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Question

my pic is curved at the bottom of my dlp how do i fix it?

asked 2 years, 4 months ago
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wells
on HL-T5676S
+1point
1out of 1found this question helpful.
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answer 1
This is probably due to the one of mirrors on the chip starting to peel away. Other issues can be that it is is on a uneven surface, or you somehow managed to tweak frame of the screen. My number one bet though is that one of the mirrors is peeling off your chip causing this issue. If you do a internet search about it you will find a lot of information on how to address it. Sorry I can not be more help but I have not had the unfortunate opportunity to actually run into this problem.
answered 2 years, 4 months ago
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Teravain
0points
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Question

WHY IS MY SAMSUNG TV DISPLAYING WHITE SPOTS?

I HAVE ENJOYED MY SAMSUNG TV FOR THE 3YRS THAT I HAVE OWNED IT. UNFORTUNATELY DUE TO THE WHITE SPOTS WE CANNOT ENJOY THE TV THE SAME WAY. I HAVE READ THE MANUAL AND CANNOT FIND WHY THIS IS HAPPENING. MY WARRANTY HAS EXPIRED IN 2010 AND NOW I NEED SOME ADVISE FROM YOUR EXPERTS ON WHAT TO DO. PLEASE EMAIL ASAP
asked 2 years, 5 months ago
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BG3134
on HL-T5676S
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1 answer
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answer 1
It's a defective DLP chip. Good luck getting Samsung to cover it though.
answered 1 year, 7 months ago
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jphusker
+2points
2out of 2found this answer helpful.
Question

Where is fan #1 located and how do I get to it?

TV has "Check Fan #1" on screen.
Tags: repairs
asked 2 years, 4 months ago
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Jimmyjames
on HL-T5676S
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answer 1
I believe the cooling fan for the light bulb is starting to have issues and is either not working up to par or has stopped working all together.
answered 2 years, 4 months ago
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Teravain
0points
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Question

Popping Noise in HLT5676SX

I get a singular popping noise after a short time of viewing. Only one, sometimes another after another short period. There is no change in the picture, just this pop or crack noise. Sounds as if the plastic case has heated up ?? What is this noise attributed to and should I be concerned.
Tags: pop or crack noise
asked 2 years, 6 months ago
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Walt335
Cape Cod
on HL-T5676S
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answer 1
I'm fairly sure that it's just the TV heating up the plastic. The housing is the only thing large enough to make that noise. As it's a loud pop probably means that the front frame is rubbing against the back frame as they expand/contract.
answered 2 years, 5 months ago
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Xenobond
Las Vegas, NV
0points
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Question

White dots on the T.V. screen

The t.v. has recently started putting white dots all over the screen. It doesn't matter what you are doing (watching t.v., playing a dvd, playing video games, using the menu through the t.v.) the dots are there. We have had the t.v. looked at and have been told that it needs to have the chipped replaced. The t.v. is only 4 years old and we think that it should be taken care of by Samsung since that product isn't that old and the t.v. repair person said that it was very common with this particular model of t.v. (HL-T5676S)
asked 1 year, 6 months ago
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Anonymous
on HL-T5676S
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answer 1
call Samsung your TV needs Service Repair
answered 1 year, 6 months ago
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akemitakada
0points
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Question

How do I get my DPL repaired? HLT5676SX/XAA

It has white dots, that have gotten worse over the last few months.
asked 1 year, 4 months ago
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bobalou1949
on HL-T5676S
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answer 1
I just answered someone with this problem as it's happening to me too. Get on the phone with Samsung or chat with their live support on this site. A chip needs to be replaced and Samsung will cover the chip but NOT the cost of the repairman to do it. The problem won't go away on it's own so you might as well get it fixed. I consented to it because I know nothing about this sort of thing. It's not a simple thing like replacing the lamp!
answered 1 year, 3 months ago
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CC2112
Florida
0points
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Question

HL-T5676S help...please

I have recently had a growing number of white and black dots on the screen. Is this a known problem with this tv? Is it covered under warranty? I had heard something of a recall, is this heresay?
Tags: dmd chip malfunction
asked 1 year, 3 months ago
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mattnroll386
edgewater, fl
on HL-T5676S
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answer 1
The issue is not covered under warranty. There were other recalls but not about this. There's a chip that needs to be replaced and Samsung is covering the chip but not the costs for the serviceman to come here to do it. Unless you know something about replacing chips, I recommend you get on the phone with Samsung or talk to them via live chat which I just did.
answered 1 year, 3 months ago
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CC2112
Florida
0points
0out of 0found this answer helpful.
Question

What action is required to fix all of the white spots that is appearing on the TV screen?

The TV is completelynot visible since there are white dots appearing all over the screen.
Tags: white dots
asked 1 year, 3 months ago
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ndleon
Texas
on HL-T5676S
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answer 1
See my answers to similar questions. It's a chip that needs to be replaced.
answered 1 year, 3 months ago
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CC2112
Florida
0points
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Question

Shouldn't my blue Indicator Light dim out when TV is turned off? Mine doesn't.

Tags: important
asked 2 years, 1 month ago
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mgame22
Home
on HL-T5676S
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answer 1
You can control the action of the blue light by your remote control. Under 'Setup' scroll down until you come to 'light effect' and then select whatever one of the presented options you wish to use. The menu will tell you what each choice does and you can choose the best option that causes the blue light to act the way you want it to do.

For example, I have selected 'in standby' which means that whenever the TV is off the blue light is on. When the TV is on, the blue light is off.

HTH.

Mike
answered 2 years ago
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mikepd
New Port Richey, Fl.
0points
0out of 0found this answer helpful.
Question

tv is dimmer than before why?

my dlp 56" is dark and cannot see from an angle. what is wrong and how can i fix it?
asked 2 years, 7 months ago
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hoopdog
san jacinto ca 92583
on HL-T5676S
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1 answer
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answer 1
Likely your bulb is getting old and needs to be replaced. On average a bulb will last for 3000 to 5000 hours before they need to be replaced. If your TV is not as bright as before, its a good bet you need a new bulb.
answered 2 years, 4 months ago
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Teravain
0points
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Question

My tv is starting to show white dots on the screen is this a common problem and how do we fix it

asked 1 year, 8 months ago
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llangton
cedar rapids , iowa
on HL-T5676S
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1 answer
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answer 1
Very common problem. Call Samsung support to get it fixed. Search FB (social network) for "white dot" for more info and to discuss with many others that have this issue.
answered 1 year, 8 months ago
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martha3065
Iowa
0points
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Question

White Dots

My DLP has recently developed about a dozen white dots on the screen. When I look up the problem it appears that it is very common on this model due to a faulty DLP chip.

What must I do to repair it?

Thank You.
Tags: display
asked 9 months ago
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brantele
on HL-T5676S
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answer 1
Thank you for contacting Samsung. I'm very sorry for any inconvenience this may have given you. It seems that your device may need servicing. You have the option of either contacting us at contact us at qasupport@sea.samsung.com or completing a service request here: http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 9 months ago
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SamsungTech42
0points
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Question

How difficult is it to replace the lamp on this TV?

asked 1 year, 7 months ago
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Dmett
on HL-T5676S
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answer 1
no that difficult
answered 1 year, 6 months ago
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akemitakada
0points
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Question

How to get white dots on screen repaired?

Increasing white dots appearing on screen (from a few to hundreds in a few months). Have read this may be covered as a factory defect. How should I proceed to have this repaired?
Tags: repair/defect
asked 1 year, 8 months ago
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Anonymous
Anaheim, California
on HL-T5676S
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1 answer
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answer 1
Call Samsung support. There are many with this problem that are getting fixed. Search FB (popular social network) for "white dot group" for more info.
answered 1 year, 8 months ago
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martha3065
Iowa
0points
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Question

WHAT WOULD MAKE MY TV LOOK LIKE IT HAS STARS ON THE SCREEN?

asked 1 year, 7 months ago
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JENPAT
on HL-T5676S
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answer 1
picture issue, try doing a picture test by pressing Menu then choose Support then choose Picture Test try to hit on NO. Then TV will provide you minor troubleshooting steps / instruction that you can follow but after that if issue persist, try a different cable connection if not call Samsung.
answered 1 year, 6 months ago
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akemitakada
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Question

DLP chip

Hello,
I am getting more and more white dots on my display. I need to replaced the DLP chip, do you have a part # or pricing for this part? Thank you.
Tags: miscellaneous
asked 3 months, 3 weeks ago
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bungabunga
on HL-T5676S
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answer 1
Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 3 months, 2 weeks ago
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SamsungTech73
0points
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Question

tiny spots starting to appear on screen

asked 1 year, 7 months ago
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lakelley
on HL-T5676S
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answer 1
call Samsung now before those spots affects the whole tv screen
answered 1 year, 6 months ago
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akemitakada
0points
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Question

What do I have to do to watch 3D ?

have samsung blu ray 3D player and 3D disc.
3D 'dual view' is grayed out in setup
Tags: 3d
asked 2 years, 4 months ago
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farmerjohn2
on HL-T5676S
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answer 1
I believe I saw the 3D option in the menu system when I was setting it up for my kids Xbox. I cant remember exactly where though since its been a couple years.
answered 2 years, 4 months ago
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Teravain
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