Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at email@example.com and prove the full model code, serial number, and contact information. Also include any trouble shooting steps that have been completed. For instance, is it happening on all sources? We have attached some links below to assist with the troubleshooting. This link will explain how to check the firmware on your TV: http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=6748&prd_ia_cd=N0000300&map_seq=86706 Thank you for being a Samsung customer!
Thank you for contacting Samsung. To troubleshoot it, you can try the following: - another optical cable - a different optical audio source with it connected up to the speakers - a different speaker hooked up via optical to the TV
Where is the information on 3D/Dual-View Function referred to in the Owners Instruction manual?
Please send me all information on the 3D / Dual-View Function referred to in the Owners Instruction booklet. It directs the reader to www.samsung.com -> PRODUCTS -> HDTV -> DLP TV -> Click 3D/ Dual-View Information. No such information exists on your website that I can find.
Can an internet router be connected to an HD DLP TV model HL-T5087SA?
I am wanting to purchase Netflix to watch movies on my TV. I have an AT&T Uverse router next to my TV and I must have the TV connected to the internet in order to use Nexflix services. I do not have an internet based gaming device, so the router is my only option.
On my DLP TV, What is Samsung doing to repair the white dots on the screen that are multiplying daily?
1. Do you have a replacement electronics card that will fix the problem? 2. Will you come to my house to fix it? 3. Are the mirrors repairable or is my 3 year old TV Kaputs? 4. Is there a reset button somewhere? 5. Why is it so hard to get around on your website just to find out about this problem? 6. Why doesn't Samsung address this problem directly? 7. Forget about buying 3D. What about my DLP?