I'm very sorry for any inconvenience you may be experiencing. If you believe your device may need servicing, please contact us at 1-800-SAMSUNG, or if you want to come through a social media channel, we have a couple options for you:

If you have a Twitter account, go here or to this URL:
http://twitter.com/#!/samsungsupport
Having a transaction number or model number and serial number handy ahead of time will be helpful.

If you have Facebook, go here to this URL:
http://www.facebook.com/SamsungSupport
Click on the "Support Form" button.

Staff

answered 10 months ago

Username

SamsungTech42

+1point

1out of 1found this answer helpful.

Question

How do I order a new lamp for my tV?

Have a 2007 Samsung HLT5075SX/XAA

asked 2 years, 5 months ago

Username

pgross8245

florida

on HL-T5075S

+1point

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answer 1

You can go to www.samsungparts.com and enter your tv model number. the site should have any part you need.

answered 1 year, 4 months ago

Username

jpad

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Question

TV has Multiple vertical white lines through picture including the menu screen.

TV 2 1/2 years old unplugged all components and lines still there.

asked 2 years, 7 months ago

Username

khalua80

on HL-T5075S

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answer 1

I just had this problem and I believe the technician said it was a cracked mirror.

answered 1 year, 10 months ago

Username

ljones6274

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Question

what causes the white dots to come up on the screen?

Tags: white dots

asked 2 years, 6 months ago

Username

ghafley

bertram

on HL-T5075S

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answer 1

This is considered dead pixels. The chip in the TV that produces the image has small mirrors (DLP rear projection) that join to create the TV image. The white dot is the misalignment of the image processor. If there are many than that is how many parts of the image processing unit are misaligned.

answered 1 year, 5 months ago

Username

3rdGeneration

+1point

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Question

My TV is not displaying an image

It keeps rebooting and all three lights on the front are flashing

Tags: no, image

asked 2 years, 6 months ago

Username

Suradapster

Boynton Beach, FL

on HL-T5075S

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answer 1

The lamp used in a DLP TV has a limited lifespan. For the best screen quality it needs to be replaced periodically. Do not touch the bulb when replacing and make sure your hands are very clean!

User manual HL-T5075S pg 57, replace the bulb with part number
BP96-01653

answered 5 months, 3 weeks ago

Username

knabster

Buffalo, NY, USA

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Question

when i turn tv on it turns off and stanby light and lamp light are blinking. what would cause this to happen?

tv only powers up for about a second or two.

asked 2 years, 6 months ago

Username

seanyg

sicklerville

on HL-T5075S

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answer 1

I have a Samsung DLP tv model HL-5075S when I turn the tv on ,it shuts off and the standby(red) and the lamp light(Green) blinks, what is the problem? and the repair procidures

answered 1 year, 3 months ago

Username

jdoden

Baytown Texas

-3points

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Question

Is there defective parts causing this? HLT5075SX/XAA

the picture flashes distortions on all sources and the amplifier makes white noise and pops when tv is first turned on,whether internal mute is set on or off.It takes 2-3 minutes for screen to appear when turned on-bulb replaced recently,any suggestions? Problems began later.

Tags: miscellaneous

asked 9 months ago

Username

grey55

hanahan sc

on HL-T5075S

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answer 1

Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=141839&modelname=HL-T5075S

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 9 months ago

Username

SamsungTech42

0points

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Question

Little white dots show up on the screen.

I was told a chip can resolve the white dot issue, but whats's the cost to have this done and can it actually be worth it ?

Tags: display, miscellaneous, maintenance

asked 4 months, 1 week ago

Username

scott92169

on HL-T5075S

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answer 1

Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 4 months ago

Username

SamsungTech73

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Question

TV shuts off for no apparent reason

A couple of weeks ago my TV started just turning off. I printed the trouble shooting options but doesn't seem address the issues. Cooling fan is running and no blockage, the indicator LED's seem normal and the lamp was replaced just a few months ago.

I noticed there is a judgment on resistors but not my model. It seems to have the same problems as those in the judgement. I wouldn't expect to have problems with a TV just a few years old and am not excited about paying for service as time are tight.

Please advise.

Thanks
David Miles

Tags: power

asked 9 months ago

Username

ugottabekidding

on HL-T5075S

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answer 1

Thank you for contacting Samsung. I realize that times are tight, and I'm very sorry for any inconvenience this may have given you. If you've followed the troubleshooting guidelines, then we're left to conclude that your device may need servicing unfortunately. Please complete a service request here: http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer! We appreciate your loyalty, and let us know if there's anything else we can do to make this easier for you!

The Samsung Online Support Team

Staff

answered 9 months ago

Username

SamsungTech42

-2points

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Question

Why are the 3 bottom right hand corner lights blinking?

asked 1 year, 9 months ago

Username

Joebru

on HL-T5075S

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answer 1

Lamp is bad.
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=1&PG_ID=3&PROD_SUB_ID=41&PROD_ID=153&AT_ID=12704

answered 1 year, 6 months ago

Username

Arkon

Parker

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Question

tv screen has white dots

we replaced the bulb about 2 weeks ago and for a week now starting with 2 and now 14 white dots on the screen. bright lighted dots. Anything we can do to fix this b4 the whole screen goes out?

Tags: display

asked 7 months ago

Username

rayray11ss

on HL-T5075S

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answer 1

Thank you for contacting Samsung. I'm very sorry for any inconvenience this may have given you. It seems that your device may need servicing. Please complete a service request here: http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 7 months ago

Username

SamsungTech42

-1point

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Question

picture gradually becoming darker

Picture does not seem to have ability to be bright, Sharpness is fine but just getting darker every day.

Tags: display

asked 8 months ago

Username

cbuchholz

Lincon, Nebraska

on HL-T5075S

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answer 1

Thank you for contacting Samsung.

We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=152965&modelname=HL-T5075S

Given the age of the television, you may wish to have it inspected by an authorized service technician to determine what the full extent of the issue may be and what it would cost to repair. For that, you'll need to file a service request.

http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 8 months ago

Username

SamsungTech73

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Question

We are experiencing white pin dots on a dark screen. These are increasing in number.

What could be wrong? Can it be repaired?

Tags: display problems

asked 1 year, 5 months ago

Username

rjgoetz46

Westville, IN 46391

on HL-T5075S

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answer 1

This is a common problem with any newer TV. The image processing unit is comprised of millions of pixel generating "mirrors." The dots are when one of the units are not aligned or stuck. It can be costly to have repaired and may be less expensive to replace the unit as this is the main part of the TV.

answered 1 year, 5 months ago

Username

3rdGeneration

-1point

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Question

white spot issue

It is my understanding from talking to service technician that your company is fixing tv's that develop the "white spot issue' free of charge. A month or so ago we noticed black spots which then quickly become white spots that seemed to rapidly multiply all over
What is the procedure I should follow to have this issue resolved?
thank you

Tags: display

asked 6 months ago

Username

Barbjw

on HL-T5075S

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Staff

answered 6 months ago

Username

SamsungTech42

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Question

Bulbs

I replaced my bulb in July 2012 and had to replace it again in December 2012 and it has once again burned out. Can you help me troubleshoot what may be the problem.

Thank you

Tags: power, display

asked 4 months, 3 weeks ago

Username

john7729

on HL-T5075S

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Staff

answered 4 months, 3 weeks ago

Username

SamsungTech42

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Question

one side of my screen has red and white dots on it.what is wrong

asked 2 years, 8 months ago

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lestat

on HL-T5075S

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Question

My tv, which I purchased 3 years ago in July, has white dots showing up on the screen. What is wrong with it?

Tags: problem

asked 2 years, 8 months ago

Username

10redhead29

on HL-T5075S

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Question

What would make my picture flicker and loose color?

asked 2 years, 7 months ago

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TOMBERT

on HL-T5075S

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Question

Is there a software upgrade for this device? My optical sound does not work with a sony stereo.

Tried to connect to sony surround with optical. No sound. HDMI inputs both active. Can connect with stereo output.

asked 2 years, 7 months ago

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MoonBone

Orlando

on HL-T5075S

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Question

we have white light spots all over our screen.

asked 2 years, 7 months ago

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Anonymous

on HL-T5075S

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