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Customer Questions & Answers for
HL-S6187W

Customer Questions & Answers:
138 Questions
 | 
16 Answers

Questions & Answers for samsung HL-S6187W

Question

our tv keeps shutting off. it wont stay on. when it shuts off, there is the red light & 2 green lights that stay flashing on the lower left of the tv.

asked 3 years, 8 months ago
jamilyn1972
on HL-S6187W
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
It could be the temp sensor going bad. This sensor sits on top of the metal housing which the bulb assembly slides into. The bulb assembly will have a hole on top and this is where the sensor is above. There is a small blue and white wire that plugs into it. If you pull the wire out and put a paper clip or wire in the coupling you will basically bypass the sensor connecting the blue and white wire. If your tv turns on then that is your problem. Its cheap too. Here were my symptoms..1] Turn tv on 2] Bulb would light up..(which eliminates the ballast) regular picture would show up (which eliminates the bulb and color wheel) 3] 30 seconds later tv would shut down with 3 flashing lights. After bypass the tv turned on as always and hasnt shut down yet. Always un plug tv first. Get the replacement part to avoid overheating and possible fire
answered 3 years ago
krimi
-1point
1out of 3found this answer helpful.
answer 2
this means u need to replace the bulb, you can order on this same sight.
answered 3 years, 8 months ago
avip
+2points
2out of 2found this answer helpful.
Question

TURNS OFF BY ITSELF

WHILE WATCHING THE SET, IT WILL SUDDENLY JUST TURN OFF. I MUST HIT THE START TO GET IT TO COME BACK ON.
asked 3 years, 9 months ago
PAULIE3921
on HL-S6187W
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
It could be the temp sensor going bad. This sensor sits on top of the metal housing which the bulb assembly slides into. The bulb assembly will have a hole on top and this is where the sensor is above. There is a small blue and white wire that plugs into it. If you pull the wire out and put a paper clip or wire in the coupling you will basically bypass the sensor connecting the blue and white wire. If your tv turns on then that is your problem. Its cheap too. Here were my symptoms..1] Turn tv on 2] Bulb would light up..(which eliminates the ballast) regular picture would show up (which eliminates the bulb and color wheel) 3] 30 seconds later tv would shut down with 3 flashing lights. After bypass the tv turned on as always and hasnt shut down yet. Always un plug tv first. Get the replacement part to avoid overheating and possible fire.
answered 3 years ago
krimi
+1point
1out of 1found this answer helpful.
answer 2
if when it turs off the 3 lights in front flashes you need to replace the bulb
answered 3 years, 9 months ago
avip
+1point
1out of 1found this answer helpful.
Question

what causes my tv to turn off by itself

asked 3 years, 10 months ago
daboy08
fresno ca
on HL-S6187W
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The temp sensor most likely. It sits above the metal housing which your bulb assembly slides into. There is a blue and white wire connected to it. If sensor goes bad it will tell tv to turn off. Connecting blue and white wire with a bypass wire will allow you to try tv without sensor connected. If it goes on, stays on, thats your problem.
answered 3 years ago
krimi
0points
0out of 0found this answer helpful.
Question

How do I order a replacement bulb?

asked 3 years, 9 months ago
rjwherry
Hudson, NH
on HL-S6187W
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
samsungparts.com
answered 3 years, 9 months ago
avip
+1point
1out of 1found this answer helpful.
Question

How do I order a new lamp for my tv- Model# HLS6187-W?

asked 3 years, 9 months ago
mhollis73
on HL-S6187W
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
you can go on to samsungparts.com and put in your model number and it will come up
answered 3 years, 9 months ago
avip
+2points
2out of 2found this answer helpful.
Question

TV Turns off randomly and sometimes not at all.

I have a television that will turn on for a bit, then turn off randomly. I'll turn it back on, then it'll turn right off again. I want to know what is causing this.
asked 3 years, 1 month ago
stevieasada
Goodyear, Az
on HL-S6187W
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Temp sensor. Sit above bulb assembly on metal housing. Has a blue and white wire connection. Bypass the sensor by connecting the blue and white wire with a small paper clip or wire and try tv. Worked for me.
answered 3 years ago
krimi
0points
0out of 0found this answer helpful.
Question

I replaced the bulb and my TV still keeps shutting off. It only stays on a few seconds.

Any suggestions on what could be wrong with my TV? Its a Samsung DLP Model # HL-S6187W. It keeps shutting off even after a new bulb.
asked 2 years, 10 months ago
ShuggarGurl
on HL-S6187W
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Light cover sensor going bad.
answered 2 years, 9 months ago
ddudding
0points
0out of 0found this answer helpful.
Question

Do I still have a warrenty with this tv?

asked 2 years ago
arnulfo
on HL-S6187W
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Unfortunately, we don’t have enough details here to answer your question. Please contact us at qasupport@sea.samsung.com and let us know what your serial number is. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

my bulb is 8 months old and looks still new,but tv shuts off and 3 lights flash

asked 3 years, 5 months ago
discman
on HL-S6187W
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
i heard this means bulb is bad and/or cleaning is needed. Anyone know if this is true?
answered 2 years, 8 months ago
beekun
florida
0points
0out of 0found this answer helpful.
Question

My picture got really dark, what might be the problem?

asked 3 years, 1 month ago
joshg
on HL-S6187W
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
You need to replace the projection lamp. Call your Samsung service person, or order one from Samsung parts.
answered 2 years, 8 months ago
BudS1
Lenexa Kansas
+1point
1out of 1found this answer helpful.
Question

My TV is getting darker. How do i know what i need? Model # HL-S6187W

asked 2 years, 9 months ago
torin22j
on HL-S6187W
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The projection lamp is getting old and in need of replacement.
answered 2 years, 8 months ago
BudS1
Lenexa Kansas
0points
0out of 0found this answer helpful.
Question

Our tv will randomly turn off in the middle of a show

The tv will turn off in the middle of a program. Very random, happening more frequently, especially when a program is recording on our DVR. We have switched out DVR boxes, removed all dust from backside of tv, blown out any misc dust. No method or maddness as to when tv shuts off.
asked 1 year, 8 months ago
Anonymous
on HL-S6187W
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. I'm very sorry for any inconvenience this may have given you. It seems that your device may need servicing. Please complete a service request here: http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 7 months ago
SamsungTechJessica
+1point
1out of 1found this answer helpful.
Question

Can you use this with bluetooth headsets?

asked 1 year, 6 months ago
Cardboy
United States
on HL-S6187W
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

No, this TV model does not have a Bluetooth receiver, which is necessary to communicate with the headset.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 6 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

TV gets yellow lines then turns off by self at random.

We have taking the TV to be serviced. The lamp has been changed. Yet it still keeps getting yellow lines and turning itself off. Occasionally it will just go black then come back on without actually powering off. Please HELP!!!!
asked 3 months ago
nrse000
Austin, Tx
on HL-S6187W
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and be sure to include your model code and serial number in the email. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 months, 4 weeks ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

how much is the lamp replacement?

asked 3 years, 11 months ago
alvindeguia
on HL-S6187W
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Can I add external speakers without amplifier

Model DLP TV model HLS6187W. I would like to add external speakers to this set without purchasing a Home Theater system.
asked 3 years, 11 months ago
Gargoyle
on HL-S6187W
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do I connect earphones to my DLP HLS6187W HD TV?

asked 3 years, 10 months ago
JoJoMolly
19380
on HL-S6187W
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

my tv keeps shutting off by itself, what should i do?

asked 3 years, 10 months ago
fieldmouse
on HL-S6187W
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

what version of HDMI (EXample 1.2 or 1.3 version)

asked 3 years, 10 months ago
chiu
on HL-S6187W
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Why do I have no sound on half the channels and 2/3 rds of the screen is blacked out occasionally.

The screens been blacking out for 3 years. The sound problem started 6 months ago. To get sound, I view thru the VCR. This applies to model no. HL-S6187W
asked 3 years, 10 months ago
jimtripp
Pensacola, Fl.
on HL-S6187W
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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