Was out of town working for several months, only to come home to my Samsung tv looking like the stars at night. I have been told these white spots are 'dead' pixels. Is this something that we can fix ourselves; not a service call?
Thank you for contacting Samsung. I'm very sorry for any inconvenience this may have given you. Unfortunately, this is not a user-serviceable problem. Please complete a service request here: http://www.samsung.com/us/support/service/request
Thank you for being a Samsung customer!
The Samsung Online Support Team
answered 1 year, 6 months ago
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