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Customer questions and answers for
samsung HL-P6163W

Customer questions and answers:
59 Questions
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10 Answers

Customer questions and answers for samsung HL-P6163W

Question

What is this loud vibrating sound coming from the back of the television?

asked 2 years, 6 months ago
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demakil
dallas
on HL-P6163W
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answer 1
the noise, I believe, is coming from a faulty cooling fan.
answered 2 years, 5 months ago
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johnk67
orange, CA
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Question

Why has my 6-year old DLP (HLP6163WX/XAA) started arbitrarily shutting itself off?

Original lamp - chassis never opened - not in a hot spot in the house - problem started occuring about two months ago
Tags: random shutoff
asked 2 years, 6 months ago
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jensenp0220
NH USA
on HL-P6163W
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answer 1
Ours had a similar problem, the technician replaced the power supply board and it never happened again.
answered 2 years, 4 months ago
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scott1965
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Question

all 3 lights blinking

i have changed the lamp and my tv still keeps shuting off, all 3 light keep blinking, i can only hear the tv but no picture
asked 2 years, 6 months ago
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wilmatorres
brooklyn ny
on HL-P6163W
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answer 1
i have changed the lamp and my tv still keeps shuting off, all 3 light keep blinking, i can only hear the tv but no picture
answered 1 year, 4 months ago
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Tejasbasshunter
Flower Mound, Texas
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Question

I have a Samsung P6163W TV, it is making a loud noise after it has been on for a while. Sounds like a fan hitting the casing. What is it?

asked 1 year, 4 months ago
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hsherwood
Phoenix, AZ
on HL-P6163W
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answer 1
I have a Samsung P6163W TV, it is making a loud noise after it has been on for a while. Sounds like a fan hitting the casing. What is it?
answered 1 year, 4 months ago
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Tejasbasshunter
Flower Mound, Texas
-1point
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Question

picture goes blank but audio still plays (cable/DVD)

Replaced lamp about 4 months ago. Now picture plays & looks good for a time either using cable TV or DVD player. Then picture goes blank and audio still plays?
Tags: display
asked 11 months ago
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swishl
Durham, NC, USA
on HL-P6163W
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answer 1
I'm very sorry for any inconvenience this may have caused you. We have an article to assist with troubleshooting this issue: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=153006&modelname=HL-P6163W&modelcode=&session_id=PQxCqn9B3GJ96Lc4HnhKFpQWDFLqn5d0WGnLGRV1srRF8lyLXl2b%21-1240397946%21858796491%211339093250739

If the problem persists, please contact us at 1-800-SAMSUNG, or if you want to come through a social media channel, we have a couple options for you:

If you have a Twitter account, go here or to this URL:
http://twitter.com/#!/samsungsupport
Having a transaction number or model number and serial number handy ahead of time will be helpful.

If you have Facebook, go here to this URL:
http://www.facebook.com/SamsungSupport
Click on the "Support Form" button.
answered 11 months ago
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SamsungTech42
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Question

using hdmi, the aspect ratio changes

If I unplug the TV and plug it back in from the HDMI, the wider aspect ratio comes back
asked 2 years, 4 months ago
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jrwesson
georgia
on HL-P6163W
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answer 1
check your video source. I had this issue and found that it was the cable box causing it. Did not have the issue when using component connections, just HDMI. Charter replaced the cable box and that fixed the issue.
answered 1 year, 5 months ago
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billccsi
Ft Worth, TX
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Question

How do I troubleshoot my HL-P6163W?

I replaced the color wheel in it. The process went smoothly, all components were reconnected, but now when the TV turns on, the "LAMP" indicator flashes and the television restarts three times, however there is no picture. I have full audio and I hear the fan running, but no picture.
Tags: hlp6163w no picture
asked 2 years, 2 months ago
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cardiackid
Milford, Michigan
on HL-P6163W
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answer 1
I purchased the tv in 2004. I replaced the lamp in 2009. I replace both the lamp and color wheel in 2010. The picture was fine after these fixes.

Recently the picture began to flicker and was much dimmer than normal. I replaced the lamp again. The flicker is much improved as is the brightness, but the colors are very splotchy. Dark colors have a greenish tinge. Whites and light colors have a halo effect.
answered 2 years ago
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wrini
Panama City Beach FL 32407
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Question

occasionally when I turn on the tv, the screen is green. I turn it off and on; then it seems okay. Does this mean that the bulb is failing again?

I have replaced the bulb and the color wheel both once.
Tags: tv screen
asked 2 years, 4 months ago
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kolbegroup
mequon wisconsin
on HL-P6163W
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answer 1
I brought a technician over to the house to look at the tv, and he told me that problem is not the bulb or the color wheel. That its a major part in the tv and it would cost around 1500 dollars to repair. I cant recall the name of the part. He also mentioned that yhis was a common problem for these televisions. Can you tell me what this part is and can it still be purchased for this television. SVC model # is HLP 6163WX1XAA
answered 1 year, 8 months ago
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YANKEE1
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Question

Please assist me with connections

I have a Samsung HL67A510 67" 1080p Widescreen DLP® HDTV. I just purchased a Samsung Blu Ray player with built in Wifi. I'd like to connect my receiver with home theater system (slightly older) and hi def cable box with both Samsung devices. I am a little overwhelmed. For best sound and picture, and for the ability to use my surround sound with television AND blu ray - what do I connect to what, and what cables should I use? If feasible, a buillet point answer with cable type would be best.
Tags: connect/setu[/hook up
asked 1 year, 10 months ago
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elocutio
Redondo Beach, CA
on HL-P6163W
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answer 1
Check your manual, if you have enough HDMI imputs which I venture to guess you would with a 1080 P TV, HDMI would be the way to go.
answered 1 year, 10 months ago
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Diego1090
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Question

Replacement power cord for HLP6163W

My pupply chewed the plug of the cord, can I get a replacement cord and replace it myself?
Tags: power
asked 10 months ago
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bellafeisty
florida
on HL-P6163W
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answer 1
You can get all parts and accessories for your TV here: http://www.samsungparts.com/Products/Parts_and_Accessories/HLP6163W/Default.aspx
answered 10 months ago
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SamsungTech42
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Question

Why does the TV keep shutting off?

The TV will shut off after being on about 20 or 30 minutes. Then I turn it right back on - sometimes it will stay on without shutting off & sometimes it will shut off several more times.
Tags: tech
asked 2 years, 7 months ago
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JoeE
McKinney, Texas
on HL-P6163W
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Question

tv making loud noise and no picture

I have a samsung HLP6163W which I think has a color wheel issue as TV turns off/on constantly until I unplug it and makes a loud noise. I changed the bulb but still making noise.
Tags: hlp6163w color wheel issue
asked 2 years, 7 months ago
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Anonymous
Sacramento CA, USA
on HL-P6163W
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Question

I have no voltage present on lamp output plug on lamp ballast board when I turn set on

I have replaced the lamp with a new one but it does not come on. I checked voltage on input plug to ballast board and voltage is present but now output voltage read on lamp plug.
Tags: ballast issue
asked 2 years, 7 months ago
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coolvanilla
on HL-P6163W
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Question

how to access horizontal control

asked 2 years, 7 months ago
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san505jay
on HL-P6163W
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Question

making noises when tv is turned off sounds like a motor

asked 2 years, 7 months ago
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louberm
on HL-P6163W
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Question

TV makes a loud buzzing sound. No picture, all three indicature lights are blinking. What is wrong?

Tags: loud buzzing sound
asked 2 years, 7 months ago
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Cmarch
on HL-P6163W
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Question

TV HL-P6163W

Where do I find the FAN in my TV? My TV wont work till its replaced.
Tags: replacement part
asked 2 years, 4 months ago
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sndtrtk
on HL-P6163W
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there is no pictr.on the tv u see stripes horizantal then all black

asked 2 years, 6 months ago
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maxi16
on HL-P6163W
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Question

Why does my TV keep shutting off by itself after only a couple of minutes? How do I fix it?

asked 2 years, 3 months ago
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MrFish1
Florida
on HL-P6163W
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Question

HL-P6163W suddenly makes a loud rotating banging noise then screen flashes

asked 2 years, 1 month ago
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iwaswright
florida
on HL-P6163W
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