My screen has frozen, and I can't get it to reset. I have turned it off, but when I turn it back on...I get thje same screen and not the circle sign in screen

asked 1 year, 2 months ago

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knowqlesmeadville

Meadville, Pa

on Galaxy Tab 8.9" (WiFi Only)

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answer 1

I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page or contact the application’s developer for more inforamtion. Before contacting support, you could also try performing a firmware update (if available) and see if that solves your issue. Please have your Tab's exact model number and serial number ready for faster assistance.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

Samsung Service Number:
800-SAMSUNG

-MrSamsung

Staff

answered 1 year, 2 months ago

Username

MrSamsung

Samsung HQ

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Question

The tab keeps living in turned on status.

The tab8.9 keeps living in turned on status(shows Samsung Galaxy Tab 8.9), and can not go further into the OS, seems like the OS has been lost.
What can i do to fix it?

Tags: Power & Boot

asked 7 months ago

Username

STEE

on Galaxy Tab 8.9" (WiFi Only)

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Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=388743&modelname=GT-P7310%2FM16&modelcode=GT-P7310MAAXAR

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 7 months ago

Username

SamsungTech42

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Question

Can I load contacts from an iPhone?

I need to know if I can transfer information from the iPhone to my tablet and if so, how is it done.

Tags: Setup & Connections, product specs

asked 5 months, 3 weeks ago

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dinasw

on Galaxy Tab 8.9" (WiFi Only)

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answer 1

Thank you for contacting Samsung. After exporting the contacts from iTunes, you can import them using the guide here: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=388740&modelname=GT-N8013

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 5 months, 3 weeks ago

Username

SamsungTech42

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Question

Adobe Flash for Galaxy Tab 8.9

When I bought my Galaxy Tab 8.9 in (May 2012) I could steam videos from Amazon Prime. Since then, apparently there was an update to my software and I can no longer stream from Amazon. I get a message that Adobe Flashplayer is not supported by my device. How can I correct this?

Tags: applications

asked 5 months, 3 weeks ago

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Vickiweb

Chico, CA, USA

on Galaxy Tab 8.9" (WiFi Only)

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answer 1

Thank you for contacting Samsung. Adobe has discontinued support for Flash on Android. Please consult this article for details: http://blogs.adobe.com/flashplayer/2012/06/flash-player-and-android-update.html

We apologize for the inconvenience. Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 5 months, 3 weeks ago

Username

SamsungTech42

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Question

I updated mediahub, and it disappeared. How can I get it back? I've lost all my movies.

Tags: applications

asked 5 months, 3 weeks ago

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vhusbands

New Mexico, USA

on Galaxy Tab 8.9" (WiFi Only)

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answer 1

Thank you for contacting Samsung. You can download Media Hub here: https://play.google.com/store/apps/details?id=com.sdgtl.mediahub.p1.bb

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 5 months, 3 weeks ago

Username

SamsungTech42

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Question

It's time for a better screen

I am absolutely eaxperated with the Samsung 'It's a better screen' ad coming up every 30 seconds on my tablet. I am not going to keep it unless there is a way to disable this incredibly annoying thing.

Tags: features

asked 1 year, 2 months ago

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geza

on Galaxy Tab 8.9" (WiFi Only)

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answer 1

I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section. Before contacting support, you could also try performing a firmware update (if available) and see if that solves your issue. Please have your Tab's exact model number and serial number ready for faster assistance.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

Samsung Service Number:
800-SAMSUNG

-MrSamsung

Staff

answered 1 year, 2 months ago

Username

MrSamsung

Samsung HQ

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Question

when will media hub be released?

asked 1 year, 8 months ago

Username

lands52

on Galaxy Tab 8.9" (WiFi Only)

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Question

Can you change operating language from English to Simplified Chinese?

If I purchase the P7310 in the USA and wish to use it in China, is it possible to change the operating language from English to Simplified Chinese and vice-versa?

asked 1 year, 7 months ago

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Sultane

New York

on Galaxy Tab 8.9" (WiFi Only)

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Problems with Medai Hub

Have a Galaxy TAB 10.1 Everytime I start it the Media hub errors out. Have tried clearing cache, etc. but still doesn't work. Please advise

Tags: media hub

asked 1 year, 7 months ago

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mstanleyfl

FLorida

on Galaxy Tab 8.9" (WiFi Only)

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I am trying to find the manual for my Galaxy Tablet GT-P7310. Please provide a link.

asked 1 year, 7 months ago

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dinasw

on Galaxy Tab 8.9" (WiFi Only)

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Can it support VGA ?

asked 1 year, 7 months ago

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charlie32

on Galaxy Tab 8.9" (WiFi Only)

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Galaxy Tablet 8.9 How do you wireless syn information kies,

Where do the files have to be to sync with kies, or is there another to transfer your information to the tablet

asked 1 year, 6 months ago

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brounsh

on Galaxy Tab 8.9" (WiFi Only)

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Can I upgrade Android 3.1 to 3.2 on my Galaxy Tab 8.9

asked 1 year, 4 months ago

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criticaltrader

USA

on Galaxy Tab 8.9" (WiFi Only)

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I changed the setting on my browser to hid the menu and address bar, how do I get them back?

I keep trying the thumb swipe from left to right in all sorts of different orientations.

asked 1 year, 4 months ago

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allthumbs

on Galaxy Tab 8.9" (WiFi Only)

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I cannot get your samsung SDcard reader to work on my 8.9 32g tab, is it defective?

Have tryed multiple SD cards and formats. The tab wont read any of them

asked 1 year, 3 months ago

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TUMOR

West Chicago, IL

on Galaxy Tab 8.9" (WiFi Only)

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Can I use staylus to write text?

I want to use my tablet as a note book, Can I use stylus? do I need to use my fingers?
any suggested application to download to recognize handwriting?

Thanks, Ahmet

Tags: text-handwriting

asked 1 year, 3 months ago

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guldiken

San Jose Ca

on Galaxy Tab 8.9" (WiFi Only)

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When is the Galaxy Tab 8.9 32GB shipping? It shows as back ordered

Tags: information

asked 1 year, 7 months ago

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bamani71

on Galaxy Tab 8.9" (WiFi Only)

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Need help downloading video from thumb drive

asked 1 year, 5 months ago

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fmflemg

on Galaxy Tab 8.9" (WiFi Only)

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Must i buy and own a OVERDRIVE>PRO MOBILE HOTSPOT when I buy the Samsung 8.9 Tablet in order to access the internet?

>Will the 8.9 Samsung access the internet in other ways? For instance I own a Sprint EVO 4G Telephone that is a hotspot for as many as 8 other devices. Will the Samsung 8.9 be able to connect to the internet without purchasing an additional portable hotspot?

asked 1 year, 5 months ago

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gregarama

Las Vegas

on Galaxy Tab 8.9" (WiFi Only)

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How do I unlock my new Samsung Galaxy Tab?

asked 1 year, 4 months ago

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pmedlin1

yorktown,VA

on Galaxy Tab 8.9" (WiFi Only)

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