Thank you for contacting Samsung.

We're sorry to hear you're encountering this issue. We recommend you review the following article, as we believe it should help resolve the issue.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=389133

If you have any additional questions, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, FAQs and How-Tos, as well as manual & software downloads.

http://www.samsung.com/us/support/owners/product/GT-P5113

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 1 year ago

Username

SamsungTech73

-5points

0out of 5found this answer helpful.

Question

can i transfer info from my computer to my Galaxy tab2. If yes how?

Tags: how to use

asked 1 year ago

Username

sabalman

on GT-P5113

-1point

0out of 1found this question helpful.

3 answers

Answers

answer 1

Download Samsung kies from the Samsung site. You can download any information you need from and yto your tablet or cell.

Best answer
Top 1000 Contributor

answered 7 months ago

Username

bellesmommy

Florida

+1point

1out of 1found this answer helpful.

answer 2

Thank you for contacting Samsung.

You'll need to elaborate on exactly what kind of information you're attempting to or wish to transfer to your device. Music, video and pictures can be transferred from your computer's hard drive to the device via the two methods described via the following article.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=388919

You can also transfer your contacts from Outlook, Google, Yahoo! or Windows Address Book using the following guide.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=388740&modelname=&modelcode=&session_id=

If you have any additional questions, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manual & software downloads.

http://www.samsung.com/us/support/supportOwnersProduct.do?prd_ia_cd=N0000408&prd_mdl_cd=GT-P5113TSYXAR&prd_mdl_name=GT-P5113

Thanks for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 1 year ago

Username

SamsungTech73

-8points

0out of 8found this answer helpful.

answer 3

Should be able to transfer through the cable once you connect it. Then set it as a drive.

Top 100 Contributor

answered 11 months ago

Username

Nightwchtr

Sterling, VA

-5points

0out of 5found this answer helpful.

Question

how do i use gps?

asked 11 months ago

Username

Ikonoblast

San Antonio, TX

on GT-P5113

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Thank you for contacting Samsung.

To activate GPS:

1. From a Home screen, touch Apps ➔ Settings ➔ Location services.

2. Touch Use GPS satellites to enable the GPS satellite.

Once activated, you will be able to map a route. Please be aware that while your tablet's GPS may have some features of a standalone GPS, it will not process any new directions or recalculate a route without a wireless connection. So, if you happen to take your tablet with you in a car as a turn-by-turn guide and happen to make a wrong turn, the GPS will not change to accommodate this.

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 11 months ago

Username

SamsungTech73

+2points

2out of 2found this answer helpful.

answer 2

We wanted to provide some additional information about the GPS feature. While you can use it with wireless, it can also function with satellites as well.

GPS requires a direct open view of the sky in order to communicate with satellites. The following can result in lost connection of GPS signals:

1. There are tall buildings blocking a direct view of the sky.
2. There is a storm causing obstructed views of the satellites.
3. Too many clouds (very unlikely).
4. GPS is not turned on.

GPS requires more use from your battery and will discharge at a quicker rate.

Please feel free to review this article if you have any additional questions.

How to Configure and Use Google Maps:
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=388747

The Samsung Online Support Team

Staff
Best answer

answered 11 months ago

Username

SamsungTech73

+4points

4out of 4found this answer helpful.

Question

How do I get Cox Mobile Application

Evidently I have to get the app via iTuunes. The tablet won't allow iTunes

Tags: applications

asked 11 months ago

Username

BobbyElbows

San Diego, CA, USA

on GT-P5113

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Thank you for contacting Samsung.

iTunes and their apps will not work on Android tablets.

Thank you for being a Samsung customer!

The Samsung Online Support Team

Top 100 Contributor

answered 10 months ago

Username

SamsungCamera

0points

0out of 0found this answer helpful.

answer 2

Thank you for contacting Samsung.

We looked on the Google Play store, which is the official for all apps that compatible with your device. Based on a search, we found a Cox Mobile Connect app and believe it may be the one you are looking for.

https://play.google.com/store/apps/details?id=com.cox.android.mobileconnect

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 10 months ago

Username

SamsungTech73

0points

0out of 0found this answer helpful.

Question

Can I use my 3G modem for internet access by connecting it to my P5113 tab with a USB connector/adaptor?

Tags: Setup & Connections

asked 8 months ago

Username

Natya

on GT-P5113

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Thank you for contacting Samsung. Unfortunately, this kind of connectivity isn't available on your device. We apologize for the inconvenience. Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 8 months ago

Username

SamsungTech42

0points

0out of 0found this answer helpful.

answer 2

Why couldn't you use this Samsung adapter to hook up a USB 3G modem?

http://www.samsung.com/us/mobile/galaxy-tab-accessories/EPL-1PL0BEGSTA

answered 2 months ago

Username

KSeverson

Missouri, USA

0points

0out of 0found this answer helpful.

Question

What is the official firmware for GT-P5113?

I have GT-P5113 that runs on P5113UEBLH3 that is the latest firmware, at least based on Kies.
A friend of mine bought a new GT-P5113 yesterday and it came with P5113UECLK7 preinstalled.

What is the official firmware for GT-5113? How can I install P5113UECLK7 on my tablet?

Tags: applications, product specs

asked 5 months, 3 weeks ago

Username

Krzysiek

Chicago area

on GT-P5113

+5points

5out of 5found this question helpful.

2 answers

Answers

answer 1

Thank you for contacting Samsung.

There is no official firmware for any tablets. If you are using Kies and are not prompted to install any updates, there are none currently available for your device. A newer firmware may be installed on newer tablets at the factory, but we can only recommend you use Kies to obtain updates.

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 5 months, 3 weeks ago

Username

SamsungTech73

-3points

0out of 3found this answer helpful.

answer 2

Looks like Samsung still produces one of the best hardware but are still not able to follow with good software. The device software defragmentation is getting bigger, which is the step in the wrong direction. It is still true that users should go with Google Nexus line if interested in good hardware and software combination.

Best answer
Top 100 Contributor

answered 5 months, 2 weeks ago

Username

Krzysiek

Chicago area

+4points

4out of 4found this answer helpful.

Question

do you realize that your on line registration drop downs do not work from the Tab? do however work from a computor

Tags: applications

asked 11 months ago

Username

vallejo

on GT-P5113

+1point

1out of 1found this question helpful.

2 answers

Answers

answer 1

Thank you for contacting Samsung.

We would like to thank you for bringing this issue to our attention. We have passed this information along to a higher party for review.

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 11 months ago

Username

SamsungTech73

0points

0out of 0found this answer helpful.

answer 2

Our resident tablet expert tested the registration process from his tablet and said that if you opt to register any other devices from your tablet, make sure to select "Visit Full Site" and you should be able to select drop-downs with no issue.

The Samsung Online Support Team

Staff
Best answer

answered 11 months ago

Username

SamsungTech73

+2points

2out of 2found this answer helpful.

Question

Model Number Does Not Match

Hi, I got this Tab2 in China and its model number is P5110, and the one closest to it in the States is the P5113, will there be any problem?
Thx!

Tags: product specs

asked 10 months ago

Username

mygpablo

Zhengzhou, Henan, China

on GT-P5113

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

We're only able to support US models. If you require support for the GT-P5110 you purchased in China you can find that here: http://www.samsung.com/cn/#latest-home.

Staff
Best answer

answered 10 months ago

Username

SamsungTech42

+1point

1out of 1found this answer helpful.

answer 2

Thank you for contacting Samsung.

Your Galaxy Tablet will work fine in the states.

Thank you for being a Samsung customer!

The Samsung Online Support Team

Top 100 Contributor

answered 10 months ago

Username

SamsungCamera

-1point

0out of 1found this answer helpful.

Question

Transferring media using Kies

Is Kies required to be installed on both the PC and the tablet to transfer media?

Tags: Setup & Connections, miscellaneous

asked 7 months ago

Username

Annieover

on GT-P5113

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

YES download the kies from the Samsung site.

Top 1000 Contributor

answered 7 months ago

Username

bellesmommy

Florida

0points

0out of 0found this answer helpful.

answer 2

Thank you for contacting Samsung.

No, Kies only needs to be installed on the computer. Once you connect your tablet via USB, you can then manage your media.

http://www.samsung.com/us/kies/

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff
Best answer

answered 7 months ago

Username

SamsungTech73

+1point

1out of 1found this answer helpful.

Question

How can I move apps from one screen to an other?

Tags: display

asked 11 months ago

Username

GabeInSA

San Antonio

on GT-P5113

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Thank you for your question. Simply touch and hold the app. After a moment, the app will allow you to move it around.

Staff
Best answer

answered 11 months ago

Username

SamsungTech42

+2points

2out of 2found this answer helpful.

answer 2

press and hold the app and swipe till you get to the screen you want

Top 100 Contributor

answered 11 months ago

Username

Nightwchtr

Sterling, VA

+1point

1out of 1found this answer helpful.

Question

how do i locate lost tablet yes it is reg.b

just want to know how to trace it

asked 9 months ago

Username

scottmcbroij

98661

on GT-P5113

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Thank you for contacting Samsung.

We recommend you review the following instructions to learn how you can track your mobile device.

http://howto.cnet.com/8301-11310_39-20119654-285/how-to-track-and-control-samsung-galaxy-devices-remotely/

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 9 months ago

Username

SamsungTech73

0points

0out of 0found this answer helpful.

answer 2

We also recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=407042&modelname=GT-P5113

The Samsung Online Support Team

Staff

answered 9 months ago

Username

SamsungTech73

0points

0out of 0found this answer helpful.

Question

Will the Galaxy tab 2 10.1 stream audio with a bluetooth speaker

Tags: audio

asked 5 months, 3 weeks ago

Username

cllongo

on GT-P5113

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Thank you for contacting Samsung.

We recommend you refer to the pages 136-138 and page 173 in the user manual for more info on Bluetooth settings for your product.

http://downloadcenter.samsung.com/content/UM/201210/20121003035803869/GT-P5113_English_User_Manual_LH3_F1.pdf

Additionally, you can refer to this support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=406945&modelname=GT-P5113

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 5 months, 2 weeks ago

Username

SamsungTech73

0points

0out of 0found this answer helpful.

answer 2

Yes, you need to set the bluetooth speaker in pair mode and then using the tablet open the bluetooth settings and select scan. When you see the bluetooth speaker in the list of bluetooth devices click on it to pair. You may need to enter a pairing code for the speaker which would be found in the bluetooth speaker manual.

Top 1000 Contributor

answered 5 months ago

Username

drpintal

Methuen, MA. USA

0points

0out of 0found this answer helpful.

Question

What accessories are compatible?

I'm looking to purchase some accessories, like a docking station, keyboard, cover protection, etc. Are the accessories for the regular Galaxy Tab 10.1 compatible with Galaxy Tab 2 10.1?

Tags: compatibility, what to buy

asked 1 year, 1 month ago

Username

sunnystarr

Liverpool, New York

on GT-P5113

+1point

1out of 1found this question helpful.

2 answers

Answers

answer 1

As per the Samsung site and their CRs, no accessories are so far available or compatible with this new tab.

Best answer

answered 1 year ago

Username

Vedpai

Sunnyvale, CA

-3points

1out of 5found this answer helpful.

answer 2

As per Samsung site and their CRs, no accessories are available or compatible with this tab.

answered 1 year ago

Username

Vedpai

Sunnyvale, CA

-3points

0out of 3found this answer helpful.

Question

Can a flash drive be connected to the tablet

Tags: Setup & Connections

asked 11 months ago

Username

Stanrw06

Philadelphia, PA, USA

on GT-P5113

-2points

0out of 2found this question helpful.

2 answers

Answers

answer 1

Thank you for contacting Samsung.

Have you tried connecting a flash drive to the tablet? Based on everything we've read, you can connect the included USB cable to the tablet and then to your computer and transfer files that way, but we saw no specific mention that a flash drive could be used with the device.

If you have any additional questions, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, FAQs and How-Tos, as well as manual & software downloads.

http://www.samsung.com/us/support/owners/product/GT-P3113

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff
Best answer

answered 11 months ago

Username

SamsungTech73

-3points

1out of 5found this answer helpful.

answer 2

I dont see why not, it has a usb port so it shoule read it like memory card.

Top 100 Contributor

answered 11 months ago

Username

Nightwchtr

Sterling, VA

-5points

0out of 5found this answer helpful.

Question

how do you change the screensaver

Tags: how to use

asked 1 year, 1 month ago

Username

IOWAY

IOWA

on GT-P5113

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

There is only one screensaver factory loaded. To access, touch the top right corner of any home screen to bring up "Apps/ Widgets". Search through Apps to find "Screensaver". Click on screensaver app to access screensaver options. Set as desired.

Hope this helps.

Best answer

answered 1 year ago

Username

BornOnFire

+1point

2out of 3found this answer helpful.

answer 2

There is only one screensaver app loaded onto the Galaxy 2. There are other Droid screensaver apps out there but you will have to find one that is compatible and download it. To access the screensaver already loaded on the Galaxy 2, touch the top right corner of any home screen and bring up the "App/Widget" menu. The Screensaver is located on the App menu. Click on it and adjust the settings accordingly.

answered 1 year ago

Username

BornOnFire

+1point

1out of 1found this answer helpful.

Question

print from my tablet

best way to wirelessly print

Tags: applications

asked 5 months ago

Username

Sherriq

Sun City West, AZ

on GT-P5113

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Thank you for contacting Samsung.

It all depends on the make/model of your printer. If you own a Samsung printer, you can download and install the Samsung Mobile Print app. A full list of compatible printers is listed on the page by clicking MORE under Description.

https://play.google.com/store/apps/details?id=com.sec.print.mobileprint

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 5 months ago

Username

SamsungTech73

-2points

0out of 2found this answer helpful.

answer 2

Here are all the printer apps available in addition to Samsung Mobile Print.

https://play.google.com/store/search?q=printer+app&c=apps

The Samsung Online Support Team

Staff
Best answer

answered 5 months ago

Username

SamsungTech73

0points

1out of 2found this answer helpful.

Question

How do I disable the screen capture button?

I keep accidentally taking screenshots on my new Galaxy Tab 2 10.1

Tags: miscellaneous

asked 10 months ago

Username

sdsalsero

on GT-P5113

+1point

2out of 3found this question helpful.

2 answers

Answers

answer 1

Thank you for contacting Samsung. Unfortunately, you can't do so. We apologize for the inconvenience. Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 10 months ago

Username

SamsungTech42

-3points

0out of 3found this answer helpful.

answer 2

Actually, you can't *disable* it, but you CAN remove it from the taskbar... just go into Settings>then Display, then Quick Launch, after you click that, just choose either an alternate or choose NONE. That will move it from the bottom, so your not always taking accidentall screenshots! HTH! =)

Top 250 Contributor

answered 2 weeks ago

Username

JanuaryGirl

Massachusetts, USA

0points

0out of 0found this answer helpful.

Question

is there a book cover available for this model

Tags: miscellaneous

asked 11 months ago

Username

windrush

on GT-P5113

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Thank you for your question. While Samsung.com itself doesn't list a cover accessory at this time for this model, if you'll visit your favorite retailer, you'll find covers are available.

Staff

answered 11 months ago

Username

SamsungTech42

-1point

0out of 1found this answer helpful.

answer 2

Yes, Samsung now sells a cover for your Tab 2 10.1 and in lots of beautiful colors! The cover is magnetized so it will "sleep" and "wake" your Tab too.

The difficult decision will be which color to choose!

http://www.samsung.com/us/mobile/galaxy-tab-accessories/EFC-1H8SLEGSTA

answered 6 days ago

Username

CyndyS

Virginia

0points

0out of 0found this answer helpful.

Question

Do I need virus protection for my tablet?

Tags: miscellaneous

asked 4 months, 2 weeks ago

Username

lulu60

Alabama

on GT-P5113

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Thank you for contacting Samsung.

Installing antivirus on your tablet is purely a personal preference. If you refer to the link below, you will see there are several offerings and the most popular ones all have strong reviews, though we cannot make a specific recommendation.

https://play.google.com/store/search?q=antivirus

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 4 months, 2 weeks ago

Username

SamsungTech73

0points

0out of 0found this answer helpful.

answer 2

DEFINITELY get a good virus protection program! I didn't get on the Internet until mine was installed. I use Lookout virus protection on ALL my mobile devices (find it on the Play Store).

answered 1 week ago

Username

CyndyS

Virginia

0points

0out of 0found this answer helpful.

Question

Exynos

How long do I have to wait for a Samsung Tab 10.1 with a quad four core? Exynos?

Tags: features

asked 1 year, 1 month ago

Username

wildcat1935

Eatontown, NJ 07724

on GT-P5113

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

While we appreciate your curiosity and interest in Samsung products, we cannot speculate on unreleased products. Thank you for your understanding.

Staff

answered 1 year, 1 month ago

Username

SamsungTech42

0points

0out of 0found this answer helpful.

1 2 3 4 5 ... 16 next>>

Looking for Answers about samsung GT-P5113?

Customer questions and answers for GT-P5113

Customer questions and answers for samsung GT-P5113

"Settings" shows I'm connected with a "strong" signal to wi-fi but can't get Tab to download App Store or GMail

can i transfer info from my computer to my Galaxy tab2. If yes how?

how do i use gps?

How do I get Cox Mobile Application

Can I use my 3G modem for internet access by connecting it to my P5113 tab with a USB connector/adaptor?

What is the official firmware for GT-P5113?

do you realize that your on line registration drop downs do not work from the Tab? do however work from a computor

Model Number Does Not Match

Transferring media using Kies

How can I move apps from one screen to an other?

how do i locate lost tablet yes it is reg.b

Will the Galaxy tab 2 10.1 stream audio with a bluetooth speaker

What accessories are compatible?

Can a flash drive be connected to the tablet

how do you change the screensaver

print from my tablet

How do I disable the screen capture button?

is there a book cover available for this model

Do I need virus protection for my tablet?

Exynos

Customer questions and answers for

GT-P5113