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Customer Questions & Answers for
GT-P3113

Customer Questions & Answers:
471 Questions
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508 Answers

Questions & Answers for samsung GT-P3113

Question

32GB sdhc card

I bought a Patriot brand Class 10 32GB micro sdhc card for the Tab 2. I placed it in the micro sd slot, and under settings - storage it is recognized as a 29.7GB (or close) SD card, probably the formatted size.

I bought the card so I could store my apps on it rather than the limited amount of internal storage in the Tab 2. With my other Android devices I used Apps2SD application to move the apps to the SD card and it works fine- except on the Tab 2. Apps2SD sees the apps which can be moved and lists them, but gives me no opportunity to move them.

It comes back with a message something about the SD card is not a true but maybe emulated eternal device and cannot move the app to it.

There is no option in Google Play to download to the SD card, and once I get it downloaded to internal memory, I can't move it. Does anyone know what I'm doing wrong?
asked 2 years, 2 months ago
Dschifx
Hillsboro, OR, USA
on GT-P3113
+17points
19out of 21found this question helpful.
8 answers
Answers
answer 1
I noticed I can only store pictures from the camera, or music on the micro SD card.
answered 1 year, 3 months ago
swdjinc
New Jersey
+1point
2out of 3found this answer helpful.
answer 2
I thought I was going crazy! I have wasted so much time downloading and uninstalling app after app with the same results. I can only hope that any spike in sales from the holidays will get Google's attention and fix this problem. I have two tab 2's and my children are very disappointed!!
answered 1 year, 6 months ago
SGT2mom
Iowa, USA
0points
2out of 4found this answer helpful.
answer 3
It is a limitation of the OS.
Samsung doesn't really have as much control over it as Google does, but it is a big inconvenience. The only option at this time it to root the tablet, which voids the warranty, due to Tech support not being able to assist customers with custom roms.

Samsung staff and Tech support both can't support the 3rd party software mentioned because it is exactly that 3rd party software. However, the issue isn't the software. The issue is as I and others stated its a limitation of Android 4.0+ ICS OS. I'm not sure why Google removed this function from ICS, but it would be nice if they put it back.
answered 1 year, 7 months ago
Josh1680
+11points
11out of 11found this answer helpful.
answer 4
I have the same issue. Tech support answers much the same as the staff response to this question that "we can’t do that". Pretty much makes having a SD card slot a lot less useful.
This appears to be a limitation of the OS since I have confirmed that I can do this for the same app on an older phone but I cant on this Tab 2 , 7” tablet or a Toshiba tablet (the same application downloaded at the same time from the play store)
Of course the Toshiba (32G 10.1”) has plenty of usable memory (but no GPS) while the tab 2 has barely 4GB (in the 8GB version). I like the GPS but if there is no room to download applications and data not sure if I can justify keeping it. Doesn’t do me any good to get a GPS reading if I can’t have the map too! Since it is Wifi only I can’t stream from a cell connection to keep them updated.

Was thinking this was the perfect little companion for recreational/private pilots but I am having doubts now.
answered 1 year, 10 months ago
RCL1
+15points
15out of 15found this answer helpful.
answer 5
At this time I don't think you can do that with this particular device, however I'm sure as time goes on Samsung will probably have a fix for us.
answered 2 years, 2 months ago
BytheDock
Shady Side, MD, USA
+2points
2out of 2found this answer helpful.
answer 6
I have exactly this same issue and see it as a limitation of the Galaxy Tab 2 with Ice Cream Sandwich. We must have the ability to move apps that can be moved to the SD card, like we had with the Galaxy Tab original working with Android 2.3.5 (Gingerbread). Samsung, are you listening? I impact many tech buyers and am pointing this out to them. You will lose sales on this unless you correct it within the device or otherwise.
answered 2 years, 2 months ago
CWTrooper
Scottsdale, AZ, USA
+57points
60out of 63found this answer helpful.
answer 7
I read on some sites that that ICS 4.0 (the Operating system that is on the Galaxy Tab 2) does not support apps to the external SD cards, and there are some sites like XDA-developer, stating that Google has turned this option off and it's up to the manaufactor to turn this optioin on via programming.
answered 2 years, 2 months ago
emptystreets130
Dallas
+4points
6out of 8found this answer helpful.
answer 8
Thank you for contacting Samsung.

We cannot support 3rd-party applications for any our product line.

The Samsung Online Support Team
answered 2 years, 2 months ago
SamsungTech73
-132points
0out of 132found this answer helpful.
Question

Wi-Fi signal strength

I just purchased a new Tab 2 7.0 and noticed that the WiFi singal is weaker than all of my other devices in my house. I have tried a firmware update (it was up to date) and a hard reset and none of these corrected the issue. Any other advice?
asked 2 years, 1 month ago
rlenig
Alabama
on GT-P3113
+3points
3out of 3found this question helpful.
7 answers
Answers
answer 1
Send in for a replacement you should have warranty.
answered 7 months ago
Jinnnifer
las vegas
0points
0out of 0found this answer helpful.
answer 2
1. Everybody can google it and you will find most Tab2 7.0 users have this WiFi connection problem. I am using one of the BEST rounters in the market - EnGenius ESR9850 wireless router which is famous for strong signal and throuput. I have 2 laptops, 1 netbook, 3 ipads, 2 cellphones using the same WiFi at my home. I am not using them all at the same time, but all of them have full bar of WiFi signal except my 1 day old Samsung Tab2 7.0. Obviously it is either design problem or hardware issue. Samsung should act NOW to solve the problem. I have great hopes on Samsung but this one disappoints me completely!!!!!!!!!!!!!!!!!

2. My Tab2 pops up showing "update samsung account?" every 20 seconds, extremely annoying!!!!!!!!!!!! Even after I put in my email and correct password and I still cannot log in to samsung account while this pop up window still asks to update again and again and again!!!!! Do we need to log in to use window computers? Do we need to log in to MicroSoft to get the windows updates? Why on earth do we need an extra samsung account to get the software update as we already paid for your products?

If Samsung is not solving this problem within 20 days after reading so many negative feedbacks about the WiFi connection problems, this samsung tab2 is going back to Best Buy!
answered 1 year, 7 months ago
Sohow
New York, NY, USA
+5points
5out of 5found this answer helpful.
answer 3
I would also agree of using Wi-Fi booster.
answered 1 year, 7 months ago
Mike005
California
0points
0out of 0found this answer helpful.
answer 4
There is clearly a problem with the Galaxy Tab....I am having a same problem with connectivity and my 2.7. It drops WiFi suddenly or will show weak or no signal strength when all other devices in my home using WiFi are showing "Excellent" signal strength from my WiFi. This has been very frustrating.
answered 1 year, 8 months ago
laobserver
+3points
4out of 5found this answer helpful.
answer 5
I just got my Galaxy Tab 2 7.0 a few days ago and I love it. My only complaint has been wifi connectivity. I find that it will suddenly drop bars for no reason at all. Even if I am sitting right by router. I had a similar issue with a mobile phone a few months back (not Samsung) and suspected it was the antenna placement. Knowing my router is not the problem (works great with everything else in the house) I decided to look online. Found a few forums that mentioned the antenna is placed in the lower left side of the tablet. So if you are holding the tablet in portrait mode, your left hand will more than likely be covering the antenna. Sure enough, when I reposition my hand in portrait mode, I get full connectivity to my router. My fix has been to flip the tablet upside down and use it that way. It's a bit annoying as the power button is now where your hand is, but it's the only way I can keep a wifi connection. Also a pain when using certain apps that require an internet connection and you cannot rotate the screen. Annoying but at least there is a workaround.
answered 1 year, 11 months ago
moeandez
Chilliwack, BC, Canada
+3points
5out of 7found this answer helpful.
answer 6
I use the app called Wi-Fi Booster to both keep the connection and make it better.
answered 2 years ago
VAGolferbob
VA
0points
0out of 0found this answer helpful.
answer 7
Thank you for contacting Samsung.

It sounds like you've done just about everything we would've tried to isolate what the issue may be. You might check to see if your wireless router has the latest firmware. Also, you might power cycle your network. Unplug the router and modem and leave off for 30 seconds or more. Then, plug in wireless router first and let it fully boot before plugging in your modem and letting it fully boot. Then test again. Good luck!

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 1 month ago
SamsungTech73
-13points
0out of 13found this answer helpful.
Question

where is galaxy tab 2 made?

i know a lot of samsung tablets are made in korea but ive seen some from china and most of their laptops are made in china too.

i'd like to know before i buy.
asked 2 years, 3 months ago
dorkmo
on GT-P3113
+3points
4out of 5found this question helpful.
4 answers
Answers
answer 1
The one that I just bought January 30 says "MADE IN VIETNAM BY SAMSUNG" on the box. I was on another discussion site and it seems that most of the new ones sold in the USA are made in Vietnam. The quality of mine is fine.
answered 1 year, 5 months ago
AndroidBill
0points
0out of 0found this answer helpful.
answer 2
Opened mine today. It said made in Korea.
answered 2 years, 2 months ago
burningfuze
Maryland, USA
+2points
2out of 2found this answer helpful.
answer 3
All their tablets are made in Korea. South Korea....
answered 2 years, 2 months ago
mrnews
Tampa Bay
0points
0out of 0found this answer helpful.
answer 4
I just got mine today. It says "Made In Korea" on the box.
answered 2 years, 3 months ago
mklv
Las Vegas, NV, USA
+2points
2out of 2found this answer helpful.
Question

Where's the "comprehensive User Guide" for the Galaxy Tab 2 7.0

The tiny booklet that came with my new Galaxy Tab 2 7.0 says to go to Samsung.com for a "comprehensive User Guide." I can't find such a thing. I'm new to Android and to Samsung mobile devices, so I need something more than is in the little booklet.
asked 2 years, 3 months ago
wrmoore47
on GT-P3113
0points
4out of 8found this question helpful.
4 answers
Answers
answer 1
http://www.samsung.com/us/support/owners/product/GT-P3113TSYXAR

Also you can view the guide on this site. If you have registered your product it will be listed under downloads. You may also click under the support tab and do a "search by device" which will also provide you with the download for the comprehensive guide.
answered 2 years, 2 months ago
BytheDock
Shady Side, MD, USA
-3points
1out of 5found this answer helpful.
answer 2
Galaxy tab 7.0 Users Manual

http://www.samsung.com/us/support/owners/product/GT-P3113TSYXAR
answered 2 years, 3 months ago
Ankestamen
AZ
0points
2out of 4found this answer helpful.
answer 3
Samsung has just added this manual on this site under downloads.
answered 2 years, 3 months ago
pete60
Pennsylvania
-1point
2out of 5found this answer helpful.
answer 4
http://www.samsung.com/us/support/owners/product/GT-P3113TSYXAR

Just posted on the 26th of April. a little late for a product released on the 22nd.
answered 2 years, 3 months ago
zrams
+1point
3out of 5found this answer helpful.
Question

Is Adobe Flash player available for Galaxy Tab 2?

Some online sites don't work. What to do?
asked 2 years, 2 months ago
Divapath
Virginia, USA
on GT-P3113
0points
4out of 8found this question helpful.
3 answers
Answers
answer 1
yes it is you just have to go to the google play store and download it
answered 2 years, 1 month ago
championjr
Chattanooga, TN, USA
-2points
4out of 10found this answer helpful.
answer 2
Yes you should be able to download the Adobe Flash Player app in the Google Play Store.
answered 2 years, 2 months ago
BytheDock
Shady Side, MD, USA
-3points
2out of 7found this answer helpful.
answer 3
Thank you for contacting Samsung.

We apologize for the delay in responding to your product concerns. We did some research and found the following steps on the Adobe Support Forum.

You may wish to check and see if you have the newest version of Adobe Flash. You can check which version you have by visiting the following link.

http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

If you see the box with version information, you have successfully installed Flash Player and will be able to view Flash content via the Android browser. If you see a “Get Flash Player” icon instead of the version information, confirm that both Browser Plug-Ins and JavaScript are enabled on your device:

Open the Browser
Hit the Menu Button
Confirm that Enable Javascript is checked
Choose Settings > Enable Plug-Ins and make sure that it's set to Always On

If the settings above did not match, this probably fixed the problem.

Please visit the Flash Player Version Detection Page again. If you see the version information now, it should be working correctly. If not, it sounds like the installation did not work correctly.

First uninstall Flash Player by doing the following:
Go to Settings > Applications > Manage Applications > Adobe Flash Player
Hit Uninstall (or Uninstall Updates) and follow the prompts

Restart your tablet. This will make sure that anything that might be keeping the Flash Player binary locked is no longer running.

Once the tablet comes back up, visit the Android Market and search for "Flash Player". Follow the installation prompts.

Please repeat the steps above to confirm that JavaScript and Plugins are enabled, and then check the version detection page.

If you have any additional questions, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manual software downloads.

http://www.samsung.com/us/support/supportOwnersProduct.do?prd_ia_cd=N0000408&prd_mdl_cd=GT-P3113TSYXAR&prd_mdl_name=GT-P3113

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 2 months ago
SamsungTech73
-18points
2out of 22found this answer helpful.
Question

Can I make phone calls on my Galaxy Samsung Tablet??

I just recently purchased this tablet and was wondering how do or can phone calls be made from it. I'm a bit confused! I keep seeing different articles on the subject but haven't figured out yet.
asked 2 years, 1 month ago
Delphine
Eatonton, GA 31024, USA
on GT-P3113
+4points
4out of 4found this question helpful.
3 answers
Answers
answer 1
I use the Talkatone app (free) with my Google Voice number to make and receive calls and text messages at no cost. I even use it to call back to the US for free when I'm out of the country. Use a Bluetooth headset for best results.
answered 1 year, 6 months ago
brobin
Hawaii, USA
+4points
5out of 6found this answer helpful.
answer 2
Yes. You can get several apps to use your phone. You need to activate Google Talk and use Groove IP ($) or Talkatone (free). I have use both of these on my Android phone, but only Groove IP on my tablet. It works very well and it is pretty clear 99% of the time. If you have Sprint, and Google Voice integration with your phone number, then when you call from any of these apps, people would see your phone number when you call. Pretty cool.
answered 1 year, 11 months ago
reyrios
Houston, TX
+3points
3out of 3found this answer helpful.
answer 3
Thank you for contacting Samsung.

This tablet does not contain the necessary internal parts to make a phone call like a smartphone would allow, but there are apps such as Skype that allow you to make a phone call online, even though there are certain limitations.

https://play.google.com/store/search?q=skype

If you're looking for a device that would allow phone calls and offer tab capabilities, you may consider the purchase of a Samsung Note.

http://www.samsung.com/global/microsite/galaxynote

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 1 month ago
SamsungTech73
+2points
5out of 8found this answer helpful.
Question

How do I remove the screen capture key?

I keep getting screen captures by mistake.
asked 2 years ago
NCC2821
on GT-P3113
+1point
3out of 5found this question helpful.
3 answers
Answers
answer 1
If you have the latest update (4.0.4) you can change it in the settings, display, more settings - quick launch. You can change it to none, screen capture, applications, search, camera.
answered 1 year, 11 months ago
reyrios
Houston, TX
+16points
17out of 18found this answer helpful.
answer 2
Thank you for contacting Samsung.

You cannot remove the screen capture option from your tablet because it is built into the Android OS.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years ago
SamsungCamera
-13points
0out of 13found this answer helpful.
answer 3
The screen capture key a is a default and can not be removed.
answered 2 years ago
SamsungTech42
-7points
0out of 7found this answer helpful.
Question

How do I transfer music and movies from my PC to galaxy tab 2

I have digitized many of my cd's and dvd's go digital format and would like to selectively move transfer to my new tab. do i use the usb cable to do that?
asked 1 year, 11 months ago
rhinoman
Arizona, USA
on GT-P3113
-3points
0out of 3found this question helpful.
3 answers
Answers
answer 1
I just plug the usb cable into my computer and drag and drop my music, photos, movies, and videos to the external sd card. I tried using kies and found it easier to just drag and drop.
answered 1 year, 10 months ago
DreadfulGorgon
+1point
2out of 3found this answer helpful.
answer 2
You can also use an app to do it wirelessly. I am using wifi file transfer pro from the Play Store. You can get others that do the same. I found this one to be the best. it allows you to see your external sd card. I never had any luck with USB or Kies. I am on a Mac though.
answered 1 year, 11 months ago
reyrios
Houston, TX
0points
1out of 2found this answer helpful.
answer 3
Thank you for contacting Samsung. Yes, you could use a USB cable. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 11 months ago
SamsungTech42
-3points
2out of 7found this answer helpful.
Question

Using GPS/Nav on the road

Anytime I try to use Maps to either return home, or go to a new location, the map, directions never complete loading. I usually get a message - "Cannot complete without a data connection." To go from one place to another, does this mean I first must find and add a new nearby and available network in order to get directions to proceed to a new destination? When I have the wi-fi "on," and have the GPS "on," the information never completes loading. When Wi-fi and GPS are "on," if I am anywhere but home, I get either no loading, or the "Cannot complete without a data connection." Thanks for any help, as I would like to use my tablet on the road.
asked 1 year, 11 months ago
lookingforsomehelp
Spokane WA
on GT-P3113
+2points
2out of 2found this question helpful.
3 answers
Answers
answer 1
I am using the Co-Pilot Live Premium app. It works great and you can (must) download the maps to your tablet. I added a 32 GB card but I am not sure whether or not it stored them there or not. It uses the standard voices or you can purchase some other voices (I use a female UK voice but that's only because of my personal preferences.).

I just purchase this unit to replace an existing tablet, but the GPS is working fine and the route recalculation has been exceedingly quick on this unit. I just ordered a new windshield/dashboad mount because the placement of the power /volume buttons and the charging port are different than my older tablet.

I say give this or other apps a try. I am finding it works without any additional network connections because the maps are stored on the tablet.
answered 1 year, 6 months ago
anjenaire
Hartford, CT
+5points
5out of 5found this answer helpful.
answer 2
There are some application that let you take your maps offline with you ("map with me" for example). The problem is that they take up a lot of space and as mentioned elsewhere in this forum for some reason we can no longer move applications from system to SD memory. So far samsung has not indicated they are willing to work on the ability to move apps to the SD card so for the time being you cant map the world all at once.

In short you can get some maps and use the gps but nothing like google maps or live updates without the data connection. You should be able to get at least WA, OR, ID or something similar on your system though.
answered 1 year, 10 months ago
RCL1
+3points
3out of 3found this answer helpful.
answer 3
Thank you for contacting Samsung.

You will not be able to use the GPS directional features without an active Wi-Fi or cellular network data connection. The latter is essentially a paid subscription like many people have when using a Samsung or other manufacturer's smartphone, which means their ability to browse the web is carried over the carrier's network.

The GPS application can be launched or you could calculate a route from your home or work to another destination and vice-versa, but if you made a left turn instead of a right turn, without that data connection, it would not recalculate or allow you to do anything else. The GPS feature does not work like a modern GPS device, as those devices actually connect to a true satellite for their data.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 11 months ago
SamsungTech73
-4points
6out of 16found this answer helpful.
Question

Will the Galaxy Tab 2 7.0 work with Adobe Digital Editions?

I can borrow ebooks from my local library and use Adobe Digital Editions (ADE) to transfer them to my nook color and to the nook color running as an android tablet using an n2a card and the nook for android app. I purchased a Galaxy Tab 2 7.0 and downloaded the nook for android app buy ADE does not recognize it. What can I do?
asked 1 year, 11 months ago
socha
Ohio
on GT-P3113
+2points
2out of 2found this question helpful.
3 answers
Answers
answer 1
Hi I borrow library books on my galaxy tab 2 but not through the nook app.I use an app call overdrive media console. I went on my libraries website to see how to download e-books on my tabletand that is where I find the info on how to do it. Hope this helped.
answered 1 year, 8 months ago
netnet
+2points
2out of 2found this answer helpful.
answer 2
You may also wish to review this support article:

http://helpx.adobe.com/digital-editions/kb/transfer-ebook-ereader-digital-editions.html

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech73
+1point
1out of 1found this answer helpful.
answer 3
Thank you for contacting Samsung.

You would need to contact Nook for additional support. The contact info is near the bottom of the page linked below.

http://www.barnesandnoble.com/u/nook-for-android/379003595

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

move apps to sd card

Has anyone figured out how to move apps to sd card. The option isn't offered when you go to applications in settings menu. Is there something I need to activate in order to do this or is this not permitted on this device?
asked 2 years, 3 months ago
Anonymous
Berkeley, CA, USA
on GT-P3113
+4points
5out of 6found this question helpful.
2 answers
Answers
answer 1
you can solve this problem by installing android 4.2.2 version.
answered 6 months ago
sergioyy
brazil
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung.

We apologize for the delay in responding to your question. Based on our research, Ice Cream Sandwich does not support the ability to transfer apps to SD card.

If you have any additional questions, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manual & software downloads.

http://www.samsung.com/us/support/supportOwnersProduct.do?prd_ia_cd=N0000408&prd_mdl_cd=GT-P3113TSYXAR&prd_mdl_name=GT-P3113
answered 2 years, 2 months ago
SamsungTech73
-32points
1out of 34found this answer helpful.
Question

Red frame around border

Sometimes when I go from one screen to another, a red frame appears around the edges of the screen. I looked online and found the suggestion that the box for Strict Mode under Settings/Developer options, but that didn't fix it. I don't think it's supposed to do this. What can be done to fix it?
asked 2 years, 1 month ago
rickmw
Texas, USA
on GT-P3113
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
rickmw,

If this red frame issue began occurring without explanation after normal use (no jailbreaking of device), your device is covered by 1-year manufacturer's warranty, so you can file a service request if you so choose.

http://www.samsung.com/us/support/service/request
answered 2 years, 1 month ago
SamsungTech73
0points
1out of 2found this answer helpful.
answer 2
Thank you for contacting Samsung.

According to page 184 of the product manual, Strict Mode makes the screen flash when applications perform long operations on the main thread. To access this setting, from the Home screen, touch Apps ➔ Settings ➔ Applications ➔ Developer options.

This is a built-in feature for users of the Galaxy Tab that are developing apps for the device. Unless you've installed a version of Android other than the version that came pre-installed on the device, you should be able to disable this feature by following the instructions above.

The Samsung Online Support Team
answered 2 years, 1 month ago
SamsungTech73
+1point
1out of 1found this answer helpful.
Question

Display changes from bright to dark and back again

Is there a solution to the changing of the display?
asked 2 years, 1 month ago
DickT
Arkansas
on GT-P3113
+2points
2out of 2found this question helpful.
2 answers
Answers
answer 1
This frequently happens to me when using the Tab in landscape mode. The light sensor is on the top in Portrait mode (next to the FF camera). My hand often obstructs the light sensor, causing the brightness to fluctuate.

If you look in the settings on the shade from the lower right, there should be a brightness slider and an "Auto" checkbox. Uncheck the checkbox if you are having problems.
answered 1 year, 11 months ago
Aaargh
Houston, TX
+3points
3out of 3found this answer helpful.
answer 2
You probably have the display set to "Auto" so that when the device detects a change in the light level of the environment it brightens or darkens the screen.
answered 2 years ago
LookSirDroids
Wilmington, NC
+1point
1out of 1found this answer helpful.
Question

Camera malfunctions

Can only take one shot with the back-side camera since update to ICS 4.0.4. Camera app locks up. Kill with Task Manager but get get "Camera failed" if I restart the camera app. Full shutdown clears issue but can only take one shot again.

Anybody else with this?

Camera worked fine with 4.0.3.
asked 2 years ago
VGreen57
on GT-P3113
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Update:

Been through a couple more ICS updates and problem persists.

Have been able to determine that it only happens when external micro SDHC card is used as target media. When using internal storage things seem to be fine.

This isn't good, as internal storage is small.

Is there a minimum speed/class required for micro SDHC?
answered 1 year, 9 months ago
VGreen57
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung.

We have been informed that a patch for Ice Cream Sandwich tablets will be released soon via an OTA (over-the-air) update. Once you've had time to apply said patch and test operation of the camera app, please let us know if you continue to experience any issues.

You can also try a factory data reset:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=388743

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years ago
SamsungTech73
+1point
1out of 1found this answer helpful.
Question

can I purchase a user manual

asked 2 years ago
jsnieck
on GT-P3113
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
You can down load one from the Samsung Website.
answered 1 year, 5 months ago
stuffworks
Michigan
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung. You can purchase one here: http://www.samsungparts.com/Products/Parts_and_Accessories/PID-OM-GTP3113.aspx?model=GTP3113

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

Kies Mac will not install in OSX 10.8 Mountain Lion update.

It says,
"Installation cannot proceed, as not all requirements were met." No firewall or any other restrictions are on.
asked 1 year, 11 months ago
jmschwartz
Ohio
on GT-P3113
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I gave up on Kies. go to the market and buy a wireless solutions like wifi file transfer pro. Fast and easy.
answered 1 year, 11 months ago
reyrios
Houston, TX
+2points
2out of 2found this answer helpful.
answer 2
Thank you for contacting Samsung. As Mountain Lion is a very new release, the application may need to be updated, or there may be some other issue. Please consult Apple to ensure that there are no current issues or limitations with installing applications. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 11 months ago
SamsungTech42
-5points
0out of 5found this answer helpful.
Question

How do you detach the Outlet Connector from the Charging Head?

"How do you detach the Outlet Connector from the Charging Head? There is no release tab that i can see?
Tags: miscellaneous4 days ago
.
StaffAnswer:
Thank you for contacting Samsung.

If you're referring to the cable (part #ECC1DP0UBEG), the USB end plugs into the outlet connector and as far as we know, you should be able to detach it without pressing anything. Just pull on the connector and it should come out."

Question:
No, I am not talking about the cable.
The charger is shipped in 2 pieces: the outlet connector (the part with the plug prongs) attaches to the charging head (that the usb plug connects into). How do you take those 2 pieces apart?
asked 1 year, 11 months ago
mikeSv
on GT-P3113
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
I found it very difficult to separate also. Finally, gave up - didn't want to risk breaking it. :D
answered 1 year, 4 months ago
Ancius
Virginia
-1point
0out of 1found this answer helpful.
answer 2
Thank you for contacting Samsung. It's the same process; you simply pull it apart. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 11 months ago
SamsungTech42
-1point
0out of 1found this answer helpful.
Question

How do I find my MAC Address

asked 1 year, 11 months ago
12firehead
Bridgeport, WA 98813, USA
on GT-P3113
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Thank you for contacting Samsung. I can corroborate the answer above as accurate. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 11 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
answer 2
Press the bottom right of the screen to bring up settings screen, then press the gear icon (settings), then scroll down to the very bottom under System, press the About device icon. In the screen that pops up press Status. Your Mac address is on the the items listed.
answered 1 year, 11 months ago
Hmrrr
0points
0out of 0found this answer helpful.
Question

Since Adobe Flash is no longer available in Google Play, can this app be shared from another tablet?

Recently purchased the Galaxy Tab 2 7.0 and found out after the fact that Adobe Flash is no longer available to download through Google Play (even though the Samsung website still avertises it as having Adobe Flash). Is it possible to share Flash Player from someone else or to get it in some way...or is there an alternative to something requiring Adobe Flash Player? It is my understanding that Flash Player will work on Ice Cream Sandwich 4.XX, but it's just not available from Google Play. Help!
asked 1 year, 10 months ago
jttab
Mobile, AL, USA
on GT-P3113
-1point
0out of 1found this question helpful.
2 answers
Answers
answer 1
Try the Adobe Flash site.
answered 1 year, 10 months ago
brandor7
boise, id
-6points
1out of 8found this answer helpful.
answer 2
Thank you for contacting Samsung. We do apologize for the inconvenience, but Android doesn't allow applications to be transferred from one device to another. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech42
-7points
1out of 9found this answer helpful.
Question

Navigation does not work without WIFI

Dear Samsung Team,
I bought this tablet in the states. I want to use it also to navigate.
What can I do to get it run. Always asking for free wifi, but it should also go without WIFI, am I right
awaiting your reply
regards Uwe 373
asked 1 year, 10 months ago
Uwe373
Germany
on GT-P3113
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Thank you for contacting Samsung.

When activated, the GPS feature will determine your physical location (longitude/latitude), but unlike a traditional GPS device where the map and route data is stored physically on the device, it will only work if there is an active connection to the Internet via wi-fi or mobile data network. So, you can calculate a route from a wi-fi cafe to a friend's home and use the GPS in the car, but if you deviate from your route, the device will not recalculate. The data it downloaded to get you from point A to point B is downloaded per use. We recommend you review the following troubleshooting guide for additional info.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=388857&modelname=GT-P3113

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech73
-3points
0out of 3found this answer helpful.
answer 2
Thank you for contacting Samsung.

We are a U.S. based support team, therefore we can only actively support Samsung products purchased in the U.S. We recommend you contact Samsung Germany for further support with your product.

http://www.samsung.com/de/support/main/supportMain.do

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech73
-2points
0out of 2found this answer helpful.
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