Looking for Answers about samsung 5.8 cu ft Freestanding Gas Range with True Convection?

I'm sorry to hear you're having an issue with your FX710 range. If the oven is heating up then turning off automatically, service may be necessary. Please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I've been cleaning with a soapy sponge. But then like you say the streaks are there. So I have been able to rid the streaks by using a glass cleaner on a paper towel. Works pretty well.

It should cycle on and off. I was told this is a design feature and to help keep range operations cost down by not running all the time.

Yes the kit is included. I did not open it but I see that each burner has an orifice to change the unit over. Looks like an instruction sheet is included too.

The line required is at least 1/2 inch with a shutoff. The flexible connector recommended is 60" long and 5/8 inch OD. The line I installed comes up from the floor about seven inches from the left to clear the left side of the unit. The valve should be no more than 3 1/2 inches from the wall and facing the right works well. I would like to see the spec sheet included with this unit posted on this page or in the specs listed. By the way this unit recommends an outlet 120 volts and a 12 amp max draw.

This is a true convection oven..The fan cycles off and on during cooking ,because it has its own heater coil within the fan. Forced air convection ovens heat by circulating the heated air from the top and bottom elements (on electric) and heat produced from the bottom burner(gas ovens). The fans run continuously on forced air convection ovens, if they didn't your food would burn on the bottom..

Thank you for contacting Samsung. Please contact us at qasupport@sea.samsung.com and provide your model and serial number for the product. We'll be able to look it up and verify it. Thank you for being a Samsung customer!

The Samsung Online Support Team

No....When you use convection bake feature you put in the temperture you need and it will be 25 degree's lower when it cycles on than what you type in.When you use the regular bake feature the temperture should remain the same as you put in.

Thank you for the question. This warning about using aluminum foil in the range is actually referring to its use as an oven liner which could block the critical air flow in the oven cavity. Not only could it create a hazard, but it could also damage the interior surface of the oven if used to line the bottom since foil could fuse to the surface if it becomes hot enough. It's fine to use aluminum foil as a cover on pans or casserole dishes when roasting or baking.

- Ms. Samsung

No ....It should cycle on and off during the baking process.

I'm sorry to hear your griddle has some scratches. Like other non-stick surfaces, the griddle is susceptible to scratching. To help prevent scratches, it's important to not only use plastic utensils, but also wash and store it carefully.

- Ms. Samsung

The convection fan in the FX710 turns on while the oven is preheating and when one of the convection modes is selected. It is not designed to run constantly, but rather intermittently to help maintain the set temperature.

- Ms. Samsung

It's normal for the convection fan to cycle on and off intermittently to maintain the set temperature.

- Ms. Samsung

The fan runs in cycles, it should not run all the time.

Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=416800

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung.

We have conferred with our resident home appliance specialist and he indicates that this is completely normal for the self-clean cycle. He says the popping is the oven going through a relay in order to maintain a consistent self-cleaning temperature.

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. The main purpose is so that you can utilize the full space of your oven as there may be some things you may cook that are unusually tall, but not very wide.

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team

I'm sorry to hear you're having an issue with your FX710. The Proof function should stay on for up to 12 hours unless you turn it off by pressing the Clear/Off button. If yours is turning off automatically after only one minute, please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

Thank you for the question. Samsung does not currently have a dual fuel range available in the U.S.

- Ms. Samsung

For information and availability of Samsung parts and accessories for your FX710BGS, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung