Looking for Answers about samsung 5.8 cu. ft. Freestanding Gas Range with Fan Convection?

Thanks for the question. The FX510BGS does not come with the griddle accessory. For information and availability, please click here: http://www.samsungparts.com/Product...

- Ms. Samsung

In my opinion the fan should stay on - there's nothing in the manual that states the fan cycles on & off.

Can you share the cycle times - time interval on vs. time off and so on...

You have to pull out the bottom tray and you will see it on the left hand side.

I have had good results with greased lightning and soap and water.

We just did that and it appears like it was only a small space - like the size of a 6" x 6" tile

The same thing happened last night with my tater tots. I suspect that I needed to use the bottom rack instead of the middle one. Will update this information when I again cook this type food.

Part # DG61-00563A

Google is your friend! :)

http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DG61-00563A.aspx

Thanks for your interest. The FX510BGS/XAA range doesn't come with the griddle, but this optional accessory may be available to order through Samsung Parts. Please click here for information about the compatible griddle part #DG6100563A: http://www.samsungparts.com/Product...

- Ms. Samsung

Part # DG61-00563A

Google is your friend! :)

http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DG61-00563A.aspx

Thank you for your interest. I can't tell you when the gas ranges will be available in white, though we do currently have white electric models. I'll be sure to pass your comment along to the rest of the team, however.

- Ms. Samsung

When you turn your oven on do you get the red glow in the vents in the oven floor. If you do not the burner ignitor may be faulty. Since you do not have a pilot light this electric part glows red hot to ignite the gas when it comes on. If this part does not glow then it may be defective thus preventing the gas from coming on.

I'm sorry to hear something has dripped between the layers of glass in the oven door. The vents in the door are necessary to enable the outside of the door to stay relatively cool despite the high temperatures in the oven. However, these openings can also allow spills to make their way inside. The door would need to be disassembled to clean between the glass. I would suggest having service such as this performed by a trained professional to avoid damage to your range and injury to yourself. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

For information and availability of Samsung parts and accessories for your range, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

The FX510BGS does not include the griddle accessory. For information and availability of this part, please visit SamsungParts.com or call 800-627-4368.

- Ms. Samsung

I have the same rSamsung ange and yes the fan comes and goes. By design, it only runs to maintain a constant cooking temperature. My last range had continuous fan and it would over cook foods near the door so Samsung probably has a better design.

For information and availability of accessories such as the griddle for your FX510 range, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

The owners manual says not to place anything on the bottom of the oven.

I'm sorry to hear something has dripped between the layers of glass in the oven door. The vents in the door are necessary to enable the outside of the door to stay relatively cool despite the high temperatures in the oven. However, these openings can also allow spills to make their way inside. The door would need to be disassembled to clean between the glass. I would suggest having service such as this performed by a trained professional to avoid damage to your range and injury to yourself. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

Check out this link as it gives instructions for calibrating your oven temperature.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5301&howto_guide_step_no=1&prd_ia_cd=N0000485&map_seq=34034&regDt=20101221121546page_gb=D&model_name=FX710BGS/XAAtype_ia_cd=N0000231subtype_ia_cd=N0000485row_index=1&type_ia_cd=&page_gb=M&subtype_ia_cd=&row_index=&rel_cont=

The Proof function sets the temperature automatically to the optimum setting for proofing your dough. If you start the Proof function but it does not warm up, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

- Ms. Samsung