Looking for Answers about samsung Electric Convection Range?

It is probably the oven cooling fan running to help cool down the oven.

Samsung does not make slide-in ranges at this point in time, and I can't predict when this product may become available. Thank you for your interest in Samsung.

- Ms. Samsung

I'm sorry to hear you're having a problem with your FTQ386. Press the CLEAR/OFF pad and restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not resolve the issue, service may be necessary. To initiate service through Samsung, please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung

Thanks for the question. When using the Convection Bake setting on your FTQ386 range, the set temperature is adjusted down by 25°F automatically, which is the typical temperature conversion in convection baking. Since baked goods often require a certain amount of time for the chemical reactions to take place, the benefit of convection for baking is primarily to help them cook evenly.

While the ranges are calibrated at the factory to be within the acceptable variance, if you determine that yours is running either too hot or too cool, you can adjust the thermostat yourself by up to ±35°F by following the instructions in the user manual, which can be downloaded as a pdf file from this website.

The best way to determine whether your oven thermostat is working properly is to follow familiar recipes. If your 3 lb. chicken took as long or longer to cook with convection than it did in your non-convection oven, it is likely that an adjustment is necessary. If you determine that your oven's temperature is varying from the set temperature by more than ±35°F, I would suggest contacting Samsung for service to make the necessary repairs or adjustments by submitting an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

If your FTQ386 is displaying the E-03 Functional Error Code, please press the CLEAR/OFF pad and restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, service may be needed. To initiate service through Samsung, please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I'm sorry to hear you're having this issue. If some elements are working properly but others are not, your FTQ386 may require service. Please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung

For tips on cleaning all of the oven surfaces in the FTQ386LWUX and other Samsung ranges, please follow this link: http://ars.samsung.com/customer/usa...

- Ms. Samsung

I'm sorry to hear you're having an issue with your range. If some of the numbers on the keypad are not working, but others are, service is probably necessary. To initiate service through Samsung, please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I'm sorry to hear you're having a problem with your range. If one heating element is not working but the rest are, your range will likely require service. Please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung

Thank you for the question. There is no manual control for adjusting the volume of the timer signal on your range. If yours has changed significantly, then service may be necessary to determine the cause and how to fix it. I would suggest submitting an online service request through the link below, or calling 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I'm sorry to hear you're having this issue. Please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

- Ms. Samsung

I'm sorry to hear you've had this issue. If the melted foil doesn't just peel off, it may not be possible to remove it. For information and availability of a replacement bottom panel for your FTQ387 range, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

There are different factors that can effect the rate at which the oven will preheat. Please make sure the range is connected to a sufficient power supply based on this model's rating (240V/60 Hz/40 amps), and keep the door closed while it is preheating for best results.

Thank you,
Ms. Samsung

Thank you for contacting Samsung. I'm very sorry for any inconvenience this may have given you. It seems that your device may need servicing. Please complete a service request here: http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team

There are different factors that can effect the rate at which the oven will preheat. Please make sure the range is connected to a sufficient power supply based on your model's electrical rating, and keep the door closed while it is preheating for best results.

Thank you,
Ms. Samsung

I'm sorry to hear some of the numbers on the control panel of your FTQ386LWUX are no longer working properly. Please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung

Thanks for the question. There is actually no longer a shield on the glide, so you should be able to align the left and right sides, then push the drawer in until it clicks in place. It's important to make sure the bearing glides are pulled all the way forward before pushing the drawer back.

- Ms. Samsung

Thank you for the question. The correct model number for your range is FTQ353IWUX (the last four characters are letters rather than numerals). Please try the registration page again, or contact an agent who can assist you either through the Live Chat feature or by calling 800-SAMSUNG.

- Ms. Samsung