I'm sorry to hear food has dripped between the layers of glass in your FTQ353 oven door. Samsung does not recommend disassembling the door yourself to clean between the glass, but rather having service such as this performed by a trained professional to avoid damage to your range and injury to yourself. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
- Ms. Samsung
answered 2 years, 3 months ago