I feel like I am being given the run around. I have now gone through 4 replacement chargers and everyone meaing vendors love to point the finger at Samsung. I am very frustrated for a device that I cannot buy a replacement item which I am not currently able to use my device. My zip is 98248

asked 1 year, 5 months ago

Username

orcawa

Ferndale, WA

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1 answer

Answers

answer 1

The Verizon store sells the tablet and replacement acessories.

answered 2 months ago

Username

PictureLadi

Baltimore

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Question

power issues

my usb cable is 100% ok ?but when i plug it to my universal wall charger it does not charge? its works sometimes and sometimes it don't...could it be that it have a short? i charge my galaxy tab by usb only latly....should i just get a whole new wall charger?

Tags: power issues

asked 1 year, 5 months ago

Username

Jessius

Rochester,ny

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2 answers

Answers

answer 1

I've had the same issue once before. I happened when I accidentaly covered the charger with a pillow. It was connected to a surge protector and got really hot. It worked off and on for a while then it just quit. Something finally went out on the inside. Until I got another one I just used an adapter from another phone that had a usb connection.

answered 4 months, 1 week ago

Username

DmackSD

Denver, San Diego

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answer 2

Try your usb cable connected to a pc if it has same problem then it's your usb cable otherwise it is the wall charger.

Top 250 Contributor

answered 4 months, 3 weeks ago

Username

sgs3tab2101

California

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Question

why there is no tv out function for GT P1010? I purchased the cable together with the tab but it won't works.

By any chance your CS centre re program the unit to get the function (TV out)

asked 1 year, 11 months ago

Username

Shum

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1 answer

Answers

answer 1

Hi Shum!

Thank you for your inquiry.

Regarding your concern about the Wi-Fi Galaxy Tab (GT-P1010_W16), this issue is one that is best helped through calling our Samsung Customer Support Center for electronics, as they can help you troubleshoot this issue in a timelier manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-800-726-7864, pressing 1 – Customer, 2 – Tablet, and then 3 – Wi-Fi Galaxy Tablet.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.

Top 10 Contributor

answered 1 year, 10 months ago

Username

Samsung7

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Question

How do I optain the Non-U.S Adapters for the Travel Charger?

asked 1 year, 9 months ago

Username

MSchriver

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1 answer

Answers

answer 1

Hi and thanks for reaching out! This is an issue that our customer support line would be better suited to solve for you in a timely manner.

Reach out to Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Top 10 Contributor

answered 1 year, 9 months ago

Username

SamsungSupport13

-3points

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Question

How do I get a replacement adapter for my travel charger. I need the adapter for United States.

asked 1 year, 10 months ago

Username

ridgelinerts

Los Angeles, CA

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1 answer

Answers

answer 1

Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can be resolved by calling a Samsung Accessory Specialist at 1-800-757-0280.

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!

Top 10 Contributor

answered 1 year, 10 months ago

Username

Samsung10

-1point

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Question

does the 36073BBR usb data cable work on 10.1 tab?

asked 1 year, 9 months ago

Username

CalGal2011

California

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1 answer

Answers

answer 1

Thanks for your question!

Regarding your concern, the 10.1 tab should definitely be able to connect to this USB data cable as it supports a 30 pin USB Data Cable (GH39-01440B),

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=2076&PROD_ID=0&AT_ID=375515

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Number One Contributor

answered 1 year, 9 months ago

Username

SamsungSupport9

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Question

I have the travel adapter for my Samsun Galaxy Tab. Am I correct that it works on European

voltage and that I only need a two-prong (round) adapter for the wall socket?

Tags: european voltage

asked 1 year, 7 months ago

Username

jgpole

Idaho Falls, Idaho, USA

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0out of 0found this question helpful.

1 answer

Answers

answer 1

Yes, that is correct. The "Travel Adapter" is equipped to handle European power outlets. All you need is the correct wall adapter.

answered 4 months, 1 week ago

Username

DmackSD

Denver, San Diego

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Question

Safety certifications on Tab 10.1 AC Wall Adapter

Can you you send the safety certifications that the Tab 10.1 Wall Adapter has ? Is it certified for use in Brazil ?

Tags: safety

asked 1 year, 8 months ago

Username

stephenp1

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