If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!
Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
my usb cable is 100% ok ?but when i plug it to my universal wall charger it does not charge? its works sometimes and sometimes it don't...could it be that it have a short? i charge my galaxy tab by usb only latly....should i just get a whole new wall charger?
Tags: power issues
asked 1 year, 5 months ago
Username
Jessius
Rochester,ny
on
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2 answers
Answers
answer 1
I've had the same issue once before. I happened when I accidentaly covered the charger with a pillow. It was connected to a surge protector and got really hot. It worked off and on for a while then it just quit. Something finally went out on the inside. Until I got another one I just used an adapter from another phone that had a usb connection.
answered 4 months, 1 week ago
Username
DmackSD
Denver, San Diego
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answer 2
Try your usb cable connected to a pc if it has same problem then it's your usb cable otherwise it is the wall charger.
why there is no tv out function for GT P1010? I purchased the cable together with the tab but it won't works.
By any chance your CS centre re program the unit to get the function (TV out)
asked 1 year, 11 months ago
Username
Shum
on
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1 answer
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answer 1
Hi Shum!
Thank you for your inquiry.
Regarding your concern about the Wi-Fi Galaxy Tab (GT-P1010_W16), this issue is one that is best helped through calling our Samsung Customer Support Center for electronics, as they can help you troubleshoot this issue in a timelier manner than we could through forum correspondence.
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-800-726-7864, pressing 1 – Customer, 2 – Tablet, and then 3 – Wi-Fi Galaxy Tablet.
Again, we thank you for comments and appreciate your patience and understanding in this matter.
We appreciate your continued interest in Samsung products.
How do I optain the Non-U.S Adapters for the Travel Charger?
asked 1 year, 9 months ago
Username
MSchriver
on
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1 answer
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answer 1
Hi and thanks for reaching out! This is an issue that our customer support line would be better suited to solve for you in a timely manner.
Reach out to Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!
Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
How do I get a replacement adapter for my travel charger. I need the adapter for United States.
asked 1 year, 10 months ago
Username
ridgelinerts
Los Angeles, CA
on
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1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry! We appreciate your patience. This is an issue that can be resolved by calling a Samsung Accessory Specialist at 1-800-757-0280.
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungService (@samsungservice) Facebook: Facebook.com/SamsungService
We thank you for your patience and appreciate your continued interest in Samsung products!
Where can I purchase a replacement charger locally
I feel like I am being given the run around. I have now gone through 4 replacement chargers and everyone meaing vendors love to point the finger at Samsung. I am very frustrated for a device that I cannot buy a replacement item which I am not currently able to use my device. My zip is 98248
asked 1 year, 5 months ago
Username
orcawa
Ferndale, WA
on
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1 answer
Answers
answer 1
The Verizon store sells the tablet and replacement acessories.
answered 2 months, 1 week ago
Username
PictureLadi
Baltimore
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Question
I have the travel adapter for my Samsun Galaxy Tab. Am I correct that it works on European
voltage and that I only need a two-prong (round) adapter for the wall socket?
Tags: european voltage
asked 1 year, 7 months ago
Username
jgpole
Idaho Falls, Idaho, USA
on
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1 answer
Answers
answer 1
Yes, that is correct. The "Travel Adapter" is equipped to handle European power outlets. All you need is the correct wall adapter.
answered 4 months, 1 week ago
Username
DmackSD
Denver, San Diego
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Question
Safety certifications on Tab 10.1 AC Wall Adapter
Can you you send the safety certifications that the Tab 10.1 Wall Adapter has ? Is it certified for use in Brazil ?