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Customer Questions & Answers for
MicroSD Memory Card (2GB)

Customer Questions & Answers:
2 Questions
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2 Answers

Questions & Answers for samsung MicroSD Memory Card (2GB)

Question

will this work in my convoy

asked 3 years, 11 months ago
Anonymous
30512
on MicroSD Memory Card (2GB)
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0out of 0found this question helpful.
1 answer
Answers
answer 1
The 2GB microsd will work with the SCH-U640.

Here's the information regarding the supported memory card of the phone.

Card Type / Slot: microSDHC
Max Storage Size: 16 GB
Recommended Storage Size: 16 GB
answered 3 years, 11 months ago
Samsung5
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Question

Accidentally deleting all images & ring tones on Micro SD card?

Hello. My bf has a Samsung Messager II (SCH-R631) and he asked me to add some ring tones to his micro SD card. I previously put some images & ring tones on it like 1 month prior. I had no problems except not every pic I put on the Micro-sd card (the 1st time) showed up. But 80% of them did. Now the 2nd time I went to put a new ring tone on the micro-sd card, I used an adapter (I put the micro-sd card into the regular sized SD card) and inserted it into my card reader. I have an Imac and got the song dragged it to the desktop icon of his micro-sd card. Then I opened the icon and seen the 1 ring tone on it. Then I right clicked and went to eject. No problems. He put it in his cell phone and it said nothing. It did not read the previous ring tones or images that were working from the 1st time, nor did it show the 1 new ring tone I just added. My question is.. If he "does not" turn the phone off to put in or take out the micro-sd card would it or could it erase everything? I only ask that because in my photography classes I did not turn off my camera and I removed my CF card and I put it into card reader and nothing was on it. VERY valuable lesson :( could that also be the problem that happened here? I did see it on the card before I ejected it. He blames me for deleting everything & I hate to say we did not have any of his images/ring tones backed up. What could have caused that to happen? Do you always need to turn off the cell before putting in and taking out the micro-sd card? Thanks in advance!!
P.S. Should I format a micro-sd card before adding it to the phone for the 1st time? & if so, how do you exactly do that on my Imac? Thanks...
asked 3 years, 2 months ago
karyiej
Pittsburgh, Pa
on MicroSD Memory Card (2GB)
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, yes you should always power off your device before pulling the SD Card. To format the card on your device please refer to the link below.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view.jsp?SITE_ID=22&PG_ID=557&PROD_SUB_ID=623&PROD_ID=1825&AT_ID=159008

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

Thanks and have a great day!
answered 3 years, 1 month ago
SamsungSupport9
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