Looking for Answers about samsung ECS-M979BEG?

When the dock home screen comes up, try clicking on the speaker icon to "mute" the sound. Then test sound from the audio out.
Good luck, hope this helps

It works! However, I never would have done it without the Samsung technician. Here are the steps:
1. Uninstall the Car Home app. Download the Car Home For Samsung Vibrant 2 (or whatever your Galaxy flavor is). Make sure that in the description it says something along the lines of "this version was upgraded to work with Froyo 2.2"
2. Set the USB to either "Mass Storage" or "Media Player" (Settings / Applications / USB Settings / Mass Storage or Media Player), it works either way. I personally left it in "Mass Storage".
3. Plug the phone to the dock, and the Car Home app comes up. You'll see the Samsung default Music Player icon in the screen. THIS IS KEY!!! Before you click the Music Player icon, in the screen you'll see an icon that resembles a speaker with waves coming from both sides. Thats the toggle between the phone's speaker and the line out, so make sure IT IS CROSSED OUT! Click on the Music Player, and play some music.
4. Enjoy!

It works! However, I never would have done it without the Samsung technician. Here are the steps:
1. Uninstall the Car Home app. Download the Car Home For Samsung Vibrant 2 (or whatever your Galaxy flavor is). Make sure that in the description it says something along the lines of "this version was upgraded to work with Froyo 2.2"
2. Set the USB to either "Mass Storage" or "Media Player" (Settings / Applications / USB Settings / Mass Storage or Media Player), it works either way. I personally left it in "Mass Storage".
3. Plug the phone to the dock, and the Car Home app comes up. You'll see the Samsung default Music Player icon in the screen. THIS IS KEY!!! Before you click the Music Player icon, in the screen you'll see an icon that resembles a speaker with waves coming from both sides. Thats the toggle between the phone's speaker and the line out, so make sure IT IS CROSSED OUT! Click on the Music Player, and play some music.
4. Enjoy!

Hi melvin974!

Thank you for taking the time to inform us of the issue concerning your Samsung product.

Regarding about your concern, this issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a timelier manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357 and then wait for the Spanish prompt, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.

Hi Flerg,

Thanks for reaching out for support. This issue would be better addressed by calling our Customer Support Center.

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