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Customer Questions & Answers for
samsung New 24” Dishwasher

Customer Questions & Answers:
5 Questions
 | 
9 Answers
Overall Rating:
4.263 out of 5
4.3
out of
5

Questions & Answers for samsung New 24” Dishwasher

Question

Where is the indicator for filling the rinse aid dispenser?

Page 19 of the owners manual for DW7933LRASR says "Pour rinse aid into the opening until the indicator points to "MAX." But there is no moveable arrow or other marker pointing to "MAX." When you pour in rinse aid, you can see the level rise through the open notches on either side of the dispenser. Is that the best way to tell if the dispenser is full?
asked 3 months, 3 weeks ago
floridacustomer
Panama City, Fla
on New 24” Dishwasher
0points
0out of 0found this question helpful.
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3 answers
Answers
answer 1
I had this question answered through a customer-service chat with Samsung. You can ignore the arrow instructions, despite what the manual says. If you can see rinse-aid in the windows underneath the indicator, you're good to go.
answered 2 months, 3 weeks ago
SatisfiedinFlorida
Panama City, FL, USA
0points
0out of 0found this answer helpful.
answer 2
On the front panel.
answered 3 months ago
bobbybear13
Pelham, AL, USA
0points
0out of 0found this answer helpful.
answer 3
Thank you for contacting Samsung.

We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=350955&modelname=DW7933LRASR

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 3 months, 3 weeks ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

normal, heavy, "smart auto" blinking only on dw7933lrasr

5 minutes after I start it (no matter what setting), it starts blinking these three lights only, and it stops running. I don't know what these lights mean because these three lights (on their own) are not represented in the manual.

None of the lights above these buttons are blinking. According to the trouble shooting guide in the manual, there should be more lights blinking.
asked 1 year, 1 month ago
kavess
on New 24” Dishwasher
-1point
0out of 1found this question helpful.
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2 answers
Answers
answer 1
your water level sensor has failed and needs to be cleaned out or replaced
answered 2 months ago
Tampagolfer
Tampa, FL, USA
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a more in-depth description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year ago
SamsungTech73
-1point
0out of 1found this answer helpful.
Question

Progress of ticket 4119075673

Have been waiting on part that was going to be "sent" around 05/06/13? Thanks. Bottom plate (kickplate) for DW7933LRAWW (white.)
asked 1 year, 3 months ago
JBurd
Florida, USA
on New 24” Dishwasher
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

Based on the transaction number you provided, we show this item shipped on 5/17/2013. If you wish to inquire further, we recommend you email us at qasupport@sea.samsung.com. Please provide a more in-depth description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 3 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

How do I remove a scratch from New Stainless Steel Dishwasher

We recently purchased a dishwasher - Samsung DW7933LRASR. After installation was complete, we removed protective film and noticed their is a scratch on front of door. IT is not too deep but annoyingly noticeable.
How can we remove this? Is there a way to buff out?
asked 1 year, 6 months ago
Cindya99
Marysville, WA, USA
on New 24” Dishwasher
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2 answers
Answers
answer 1
use wd40 and steal wool and lightly rub the area
answered 2 months ago
Tampagolfer
Tampa, FL, USA
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 6 months ago
SamsungTech73
-2points
0out of 2found this answer helpful.
Question

Inside of dishwasher does not dry

How come after a cycle of washing dishes the inside of the dishwasher is still wet and moist, which makes the dishes not completely dry??
asked 1 year, 6 months ago
Huzzl3r
on New 24” Dishwasher
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=31049&modelname=DW7933LRAWD%2FAA

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 6 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
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