We apologize for the inconvenience this has caused you. We have been informed that Smart Hub connectivity issue is resolved. Please power cycle your TV and try to access Smart Hub again. If the issue persists, we recommend you email us at email@example.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.
Comcast has set us up with comcast custom dvr boxes on our TV sets. I need a code to access this box to be able to use my dvdv2000 otherwise I cannot tape.. You have access codes for your other products(tv's, vcr's etc), but not this item,