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Customer Questions & Answers for
HD Upconversion DVD Player

Customer Questions & Answers:
65 Questions
 | 
44 Answers

Questions & Answers for samsung HD Upconversion DVD Player

Question

chapter titles

Can't get the chapter titles to NOT show each time I advance to the next chapter.
asked 3 years, 7 months ago
diablosmischief
San Diego
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

i recently bought a dvd recorder&vcr dv-dvd 375

iwould like to know how to record a vcr tape to a dvd
asked 3 years, 7 months ago
woodya
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how do i upgrade my blu-ray??

i bought the avatar movie and the player tells me to upgrade my player in order for the movie to play...please help
asked 3 years, 7 months ago
jackie10780
nj
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do I obtain a code so I can use Netflix streaming feater?

asked 3 years, 6 months ago
Wizardess
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Why does the display say "re" on my c500?

asked 3 years, 3 months ago
anne1021
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

My dvd player wont show the dvds in color

asked 2 years, 10 months ago
Lysa
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Updated firmware for Samsung DVD-C500 dvd player.

We purchased a Samsung DVD-C500 up converting player a few months and have been having intermittent problems with the movie discs that we get from Netflix. It is always a case of hit and miss. One disc may play, the other may not. But if they do play, the TV screen is garbled. And more often than not, when a disc play, it will freeze in the middle. We checked with Netflix and they say the dvd player may not be current causing incompatibility issues. Is there a way you can send us an updated firmware in a DVD which we can load into the machine to get it working properly? Thanks.
asked 2 years, 9 months ago
carolineuy
Fremont, CA
on HD Upconversion DVD Player
-1point
0out of 1found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

why won't the fastforward and rewind on my remote work

when i got my dvd player last week the remote worked fine now the fastforward and rewind doesn't work
asked 4 years, 1 month ago
mishmash
vancouver, wa
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
fast foward and rewind does not work on my remote after first time connection.
answered 3 years, 7 months ago
playdvd
0points
0out of 0found this answer helpful.
Question

Does this play DVD-R?

asked 4 years, 1 month ago
mylifeinruins
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes it does.
answered 4 years ago
mylifeinruins
0points
0out of 0found this answer helpful.
Question

Can this player (DVD-C500/XAA) really has divx support?

I bought the player 'cause it supposedly can play (avi video files) and I tried many times with different DVD/CD compilations and different avi(divx/xvid) codecs and same result (not playing any of those files) Even display in the browser menu. Please I'm waiting for your answer 'cause I have the posibility to return the product to the store for a refund.
asked 4 years ago
kshx
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As far as I can tell that option only works with the (DVD-C550)model. I was a little disappointed too when I found this out to. The owners manual in the box states this on page 9.
answered 2 years, 5 months ago
Dropped3456
-1point
0out of 1found this answer helpful.
Question

How do I turn off subtitles if the subtitle button isn't working?

asked 4 years ago
CFoster
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If you're unable to toggle subtitles on/off directly with your dvd player, try with your tv specifically. This ususally resolves this issue.
answered 2 years, 4 months ago
jellellison
Miami, FL
0points
0out of 0found this answer helpful.
Question

how can I get a replacment remote control

I was wondering if there was a way I can get a replacement remote for my samsung dvd-c500 dvd player?
asked 3 years, 10 months ago
Unknown12345
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Most Samsung replacement remotes can be found here on site by finding the products page and clicking on the item. You will be linked to Samsung Direct and you can shop from there. You can also reach the Samsung Direct site via the SPSN or Samsung Product Support Network web site. There are a couple of third party vendors in America that deal exclusively in Samsung Add ons like remotes, cables, and the hard to find Samsung Memory Cards.
answered 2 years, 11 months ago
networker67
Chicago, Illinois $$$ WINDY CITY $$$
0points
0out of 0found this answer helpful.
Question

How can I change the DVD region?

I have a new DVD-C500 that I bought in the US, and would like to be able to use it to play my DVDs that I bought while I was living in Europe.
asked 3 years, 9 months ago
frisbee42
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
According to SAMSUNG this cannot be done. But I will suggest you ONE TIME CHANGE THE zone on your PC DVD RW Drive and copy the movies you need and convert them that way. Next time when in Europe make sure you BUY MOVIES that are NTSC and PAL.
answered 2 years, 11 months ago
networker67
Chicago, Illinois $$$ WINDY CITY $$$
-1point
0out of 1found this answer helpful.
Question

Is there a way to change internet speed?

UN55C6500VFXZA
asked 3 years, 9 months ago
Truk
Illinois
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Internet speed - from the internet to your modem is controlled by your ISP (Internet Service Provider.)

If you are having problems with stoppages during streaming, you may want to call your ISP.

A low band router (if you use wireless) could also be the culprit. You'll want a router in the GHz not the MHz range.
answered 2 years, 10 months ago
flytyer57
Mountain Home, AR
0points
0out of 0found this answer helpful.
Question

Bought a blu-ray movie today. It says it need and update to be able to work..What up with that??

asked 3 years, 6 months ago
clk55
broken arrow, ok
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You need a blue-ray player. You have dvd upscale player. go shopping.
answered 2 years, 10 months ago
williamj1961
New York
-1point
0out of 1found this answer helpful.
Question

I bought a dvd-c500 and would like to know if it will work in Brazil where most of films are in region 4.

asked 3 years, 7 months ago
fabiana
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
my c-500 works from best buy but is 127 volts not 220 volts ok must use estabilizador bivolt reducer.
answered 2 years, 10 months ago
williamj1961
New York
0points
0out of 0found this answer helpful.
Question

ONE OF MY SPEAKER WIRE CONNECTORS BROKE. CAN A GET A REPLACEMENT?

This is actually a wc 550 model. I need the left front speaker wire with connector.
asked 3 years, 4 months ago
9988zeke
Pine Level, NC
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
RCA connect can fixed. but why? use the hdmi you will never go back to simple sound.
answered 2 years, 10 months ago
williamj1961
New York
0points
0out of 0found this answer helpful.
Question

I can only hear audio but there is no picture. The cables are connected right. What else could i do?

asked 3 years, 5 months ago
ceaves
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Try other known good cables. no change then return dvd player to store.
answered 2 years, 10 months ago
williamj1961
New York
0points
0out of 0found this answer helpful.
Question

"Resolution not supported" while connecting DVD C500 to Samsung UN46C6300 HDTV through HDMI.

Getting the resolution message through the HDMI connection. Cannot access the DVD setup menu to change the resolution. I have tried to connect through AVI port, and can get to the settings menu but the HDMI resolution setting (appears to be 576p) is greyed out and cannot be changed. How can I change the HDMI resolution?
asked 3 years, 5 months ago
dbamja0429
Houston, TX, USA
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Set the HDMI resolution to "Auto".
answered 1 year, 10 months ago
JNagarya
n/a
0points
0out of 0found this answer helpful.
Question

How can I view my photos as a slide show using the dvd-c500 player?

The photos are comming up manually. Would like to view them as a slide show. Kindly explain to me.
asked 3 years, 4 months ago
joyceh
Brooklyn, New York
on HD Upconversion DVD Player
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
On the remote open tolls, the first prompt is the question start slideshow, check start
answered 2 years, 10 months ago
williamj1961
New York
0points
0out of 0found this answer helpful.
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